Teletics Wintercom Installation And User Manual

Wireless intercom for harsh environments

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Teletics

Installation and

User Guide

Rev 2.1 – February 20, 2018

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018

Warning !! – Hearing Protection Required !!

The wintercom produces sound levels high enough to possibly

create permanent hearing damage! This includes tones

generated at power up. Do not power up or operate these units

without wearing adequate hearing protection!

Page 1

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Summary of Contents for Teletics Wintercom

Page 1 The wintercom produces sound levels high enough to possibly create permanent hearing damage! This includes tones generated at power up. Do not power up or operate these units without wearing adequate hearing protection! Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 1...
Page 2: Table Of Contents
Powering up ................................14 Indicators and Controls ............................15 Instructions for Use ............................... 16 Dial Plan ..................................16 Troubleshooting ..............................17 w*intercom 58 Specifications: ..........................20 Warranty Statement: ............................. 20 Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 2...
Page 3: Technical Support
Technical Support For assistance with any Teletics product, please call us or visit our website. Worldwide Technical Support (587) 351-1900 Website www.teletics.com/support Statement of Conformity Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC and ICES-003 Rules.
Page 4: Introduction
• 5 non-overlapping radio channels available. • There is no limit to the number of calls that can occur simultaneously on a wintercom system. • Each wintercom has an integrated 40WRMS PA amplifier, with preamp output, allowing direct connection to a PA speaker, or third party amplifier if additional paging power is required.
Page 5: Using The Teletics Wintercom
A typical installation has as many wintercom units as there are shacks or temporary structures or trailers that need to have service, and a unit in each trailer. In turn, each wintercom unit has an outdoor antenna and RF cable attached to it, plus a PA speaker (or PA amplifier), a phone and a computer.
Page 6 Meshing Radio Feature. Any wintercom unit can act as a repeater. Since there is no “master” on the system, as long as the wintercoms can “connect the dots” on a particular site, in a manner that allows a connection back to wintercom 11, the site will have a working, reliable system.
Page 7: Recommended Enclosures, Accessories, Cabling And Antennas
Data Connections Each wintercom has an Ethernet port for use with a computer. All wintercom units in a system act as a common hub, sharing the available bandwidth on the system. The Ethernet connection provided by a wintercom system is completely transparent to anything else being sent over the network.
Page 8 Teletics equipment. Additionally, if the wintercom system is rented and moved, that antennas and cables be tested again as the equipment is returned prior to being dispatched to the field a subsequent time. If your organization does not have the capability of testing RF cables at 6 GHz, we strongly recommend an outdoor enclosure mounted approach to installing your wintercoms, as cable failures are our most significant support issue.
Page 9: Connections
PHONE is where the phone plugs in. Any standard phone capable of being used on a POTS line (like your phone at home) may be used with the wintercom. You may also put up to 5 standard phones in parallel with this phone connection, if desired, but keep in mind that these phones will work identically to home phones in parallel on one shared phone line.
Page 10: Installation
The ANTENNA connection is not labeled, and is by itself at the opposite end of the wintercom. It is for use with an antenna rated for 5.8GHz operation. Please contact your Teletics distributor for additional antenna and RF cable assemblies made to your requirements.
Page 11 A Teletics Feature Server should be attached to the wintercom at phone 11, or the wintercom at phone 11 should have its ethernet port attached to the switch that provides outside connectivity to the main site and the Teletics Feature Server should also be connected to the main switch.
Page 12 A system may contain up to 20 wintercom units. Each wintercom unit has its own serial number that is assigned at the factory. This is on the label of each unit. Additionally, the TUtil wintercom programming software allows you to set a Group ID as well, which is a common identity code which is used to group units into one system together.
Page 13 Server Handbook. Once you have the wintercom units programmed, it is a good idea to test them as a system to ensure that each unit can call the other units in the system. You connect one of the units to the Teletics Feature Server unit, and once you have antennas and phones connected to each unit, you should apply power to all of them.
Page 14: Powering Up
In most cases, it is prudent to use some sort of power conditioning product in line with the power adapter for the wintercom. A good quality power bar that has an equipment replacement guarantee is generally a good investment, and can be used to protect the other equipment already in the trailer.
Page 15: Indicators And Controls
PA will turn on solid once the system is ready to broadcast the message. Once PA turns on solid, the sending wintercom unit user will hear a tone indicating that it is time to speak. Once again, this indicator is also in the TUtil software “phone” section.
Page 16: Instructions For Use
Instructions for Use Once all wintercom units have power applied, and they have had about a half minute to initialize, you may pick up any phone in the system and dial any other phone in the system. The initial tones at power up are there to indicate that the PA system is properly working and connected to a speaker.
Page 17: Troubleshooting
If you pick up a phone attached to a wintercom and get a busy signal prior to dialing a number, or if you get a recorded message saying “device not registered” it has either not completed its power up cycle, is not properly programmed, or has an issue connecting to the master due to a bad radio cable, antenna, an RF path that is obstructed, or a radio failure.
Page 18 Radio problems generally show up as either inability to call from one wintercom to another, or the call dropping within the first minute. What happens when the call drops is that either one end or both ends hears the conversation abruptly end, followed immediately by dial tone.
Page 19 reliability.
Page 20: W*Intercom 58 Specifications
Teletics will repair or replace, at its option, any wintercom unit that fails to perform the task it was designed for under normal use, provided the wintercom is returned, at the cost of the owner, to Teletics, or one of Teletics Authorized Repair Facilities in the United States or Canada.