Arlo Bridge User Manual
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Arlo Bridge User Manual

Security light system
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Arlo Security Light System
Arlo Technologies, Inc.
2200 Faraday Ave. Suite 150
Carlsbad, CA 92008 USA
User Manual
May 2018
202-11845-01

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Summary of Contents for Arlo Bridge

  • Page 1 Arlo Security Light System User Manual Arlo Technologies, Inc. 2200 Faraday Ave. Suite 150 May 2018 Carlsbad, CA 92008 USA 202-11845-01...
  • Page 2 Trademarks © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google Inc.

  • Page 3: Table Of Contents

    Mount your light ....................................7 Aim your light to detect motion ..........................8 Test motion detection .................................9 Find out if your light is close enough to your bridge ............9 Find the best spot for your bridge ........................10 WiFi range ........................................10 Add another bridge ..................................11 Power on your Arlo Bridge ..............................11...
  • Page 4 Geofencing first in, last out ............................25 Schedule your security light rules ........................25 Add a rule for a light to trigger another light ................27 Add a rule for a light to trigger an Arlo camera ..............28 Add a mode ........................................29 Settings Change the time zone ................................31...
  • Page 5 An Arlo Security Light does not detect motion ..............43 An Arlo Security Light is offline ..........................44 Check if the bridge is offline ............................44 The bridge is offline ..................................44 Reset the Arlo bridge to factory settings..................45 Rechargeable battery safety Safety rules for batteries ..............................46...

  • Page 6: Set Up Your System

    If one Arlo Security Light is in a dark area and another Arlo Security Light is in a bright area, only the light in the dark area turns on. You can receive motion detection alerts even if the light does not turn on.

  • Page 7: Operate Your Arlo Security Light

    • Automation triggered. You can set up rules for your lights to be triggered by other Arlo devices such as cameras. You can use the Arlo app or other supported applications such as Alexa. Modes...

  • Page 8: Aim Your Light To Detect Motion

    • Make sure that side-to-side traffic crosses the detection zone. Arlo’s motion sensor is much more sensitive to side-to-side movement across its field of view than to movement directly toward or away from the light. The best area for motion detection is 5 to 20 feet (1.5 to 6 meters) from the light position.

  • Page 9: Test Motion Detection

    20. Find out if your light is close enough to your bridge You can use the range finder test to verify when a light is within range of your Arlo Bridge. ¾ To run a range finder test: 1.

  • Page 10: Find The Best Spot For Your Bridge

    WiFi range Place your bridge in a location that is inside the WiFi range of your router and is about the same distance from each security light. It’s important to keep distance in mind for a good WiFi signal: •...

  • Page 11: Add Another Bridge

    You can expand your security light system to use more than one bridge. For example, if you have a large home, you might want one bridge for the lights in the front and another bridge for the lights in your backyard.

  • Page 12: Arlo Bridge Led

    If your router broadcasts both a 2.4 GHz WiFi network and a 5 GHz WiFi network, connect the bridge to the 2.4 GHz WiFi network. You can use the Arlo app on a mobile device that is connected to either the 2.4 GHz or 5 GHz WiFi network.

  • Page 13: Insert A Battery Into Your Arlo Security Light

    Arlo Security Light LEDs Your Arlo Security Light includes four LEDs that can change color. When you pair your security light to the bridge, these LEDs change color and might flash or blink. See the following table for explanations of the LEDs.

  • Page 14: Arlo Security Light Leds

    1. Connect the USB cable to the light and to the AC power adapter. 2. Plug the AC power adapter into an indoor wall socket. Note: If you want to plug in your security light outdoors, use the Arlo outdoor power adapter (sold separately).

  • Page 15: Manage Your Arlo Account

    When you use New Setup, the email address and password that you enter are saved as your profile. You can change the password and the user name. In the mobile app, you are automatically logged in when you launch the Arlo app, but you can turn Auto Login off and on.

  • Page 16: Turn The Arlo App Fingerprint Id Login On And Off

    If you are using a ® mobile device with this feature, you can turn the Arlo app Touch ID login on and off. ¾ To turn the Arlo app Touch ID login on and off: 1. Tap the Arlo icon on your mobile device.

  • Page 17: Add A Device From Another Arlo Account

    The device is removed from your account and its settings are deleted. Add a device from another Arlo account Remove the device from the other Arlo account and then add it to the correct Arlo account. ¾ To add a device from another Arlo account: 1.

  • Page 18: Modes, Rules, And Smart Alerts

    3. Modes, rules, and smart alerts Modes and rules let you tell your Arlo devices what to do in different situations. For example, you can set up a light to trigger other lights when it detects motion and send you a notification.

  • Page 19: Select A Mode

    The Arlo app guides you through the process of setting up your Arlo system and telling it what you want it to do, but the Arlo knowledge base also offers detailed instructions to help you get the most out of your Arlo Smart Home Security System.

  • Page 20: Change Motion Sensitivity

    If you are using a mobile device that supports the 3D Touch feature, you can use 3D Touch to quickly select a mode. ¾ To use 3D Touch to select a mode: 1. Tap and hold the Arlo icon on your mobile device. A menu displays listing the default mode selections: Armed, Disarmed, Scheduled, and Geofencing.

  • Page 21: Manage Alerts

    Arlo notifications on your phone, you must get the Arlo app. Note: If you log out of the Arlo app on your smartphone or mobile device, you will stop receiving push notifications. ¾ To change the alert settings for a device: 1.

  • Page 22: Set Up Geofencing

    You can use Arlo geofencing to arm, disarm, or resume schedule modes when your mobile device is in zone or out of zone. To set up geofencing, you must use your mobile device and you must allow the Arlo app to use your location.
  • Page 23 9. Select an away mode and tap Next. Note: When your mobile device is out of zone, the Arlo device defaults to the away mode. Most people select Armed or a custom mode while they are away. 10. Select a home mode and tap Next.

  • Page 24: Geofencing With Multiple Mobile Devices

    • (Required when your friend wants to participate in geofencing) Your friend is logged in to the Arlo app on his or her mobile device and the GPS or location service is enabled on your friend’s mobile device. Enable or disable geofencing for friends’ mobile devices ¾...

  • Page 25: Geofencing Accuracy

    Arlo devices. For example, if your roommate leaves the house before you, your Arlo devices remain disarmed because you are still in the house or geofence. After you leave the house and both devices are outside the geofence, your Arlo devices are armed.
  • Page 26 The Devices page displays. 2. Tap or click Mode. A list of devices displays. 3. Tap or click the bridge. A list of available modes displays. 4. Tap or click Schedule The Schedule mode is selected. 5. Tap or click Edit next to Schedule.

  • Page 27: Add A Rule For A Light To Trigger Another Light

    Modes, rules, and smart alerts A list of devices displays. 3. Tap or click the bridge. A list of available modes displays. 4. Tap or click Schedule 5. Tap or click Edit next to Schedule. The Schedule page displays. 6. Tap or click the schedule.

  • Page 28: Add A Rule For A Light To Trigger An Arlo Camera

    12. Review the summary of your settings and tap or click Save. Your new rule is saved. Add a rule for a light to trigger an Arlo camera ¾ To add a rule for a light to trigger an Arlo camera: 1. Tap the Arlo icon on your mobile device.

  • Page 29: Add A Mode

    You can add new modes to tell your light which action to perform when motion is detected. For example, you can set your light to turn on your Arlo camera and send an email alert when motion is detected. You can use the rules that you create within modes and schedules.
  • Page 30 Add a rule for a light to on page 27 or trigger an Arlo camera on page If you selected Turn Light On, specify the length of time that the light stays on, the brightness, and the color, and toggle flash on or off.

  • Page 31: Settings

    4. Settings You can customize the Arlo settings. For information about how to set up motion 3. Modes, rules, and smart alerts detection, see on page 18. Change the time zone ¾ To change the time zone: 1. Tap the Arlo icon on your mobile device.

  • Page 32: Change The Name Of Your Bridge

    The settings page displays. 4. In the Name field, delete the current name and enter a new name that reminds you of the bridge’s location, such as Garage or Front Door. Device names are limited to 32 characters. 5. Tap or click Save.

  • Page 33: Change The Name Of Your Light

    4. Tap or click Restart. The bridge restarts. Change the name of your light ¾ To rename your light: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com If you are using a computer, enter in the address bar of a browser.

  • Page 34: Set Up A Light To Use A Single Color

    Your settings are saved. Set up a light to use a single color ¾ To set up a light to use a single color: 1. Tap the Arlo icon on your mobile device. If you are using a computer, enter arlo.netgear.com...

  • Page 35: Set Up A Light To Be Multi-Color

    The light color changes to the selected color. Set up a light to be multi-color You can select three colors. ¾ To set up a light to be multi-color: 1. Tap the Arlo icon on your mobile device. If you are using a computer, enter arlo.netgear.com in the address bar of a browser.

  • Page 36: Change The Brightness Of A Light

    9. Tap or click Done. The light color changes to the selected color. Change the brightness of a light ¾ To change the brightness of a light: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com If you are using a computer, enter in the address bar of a browser.

  • Page 37: Specify The Flash Setting For A Light

    6. Tap or click Done. Your settings are saved. Specify the flash setting for a light ¾ To change the flash setting for a light: 1. Tap the Arlo icon on your mobile device. arlo.netgear.com If you are using a computer, enter in the address bar of a browser.
  • Page 38 The Devices page displays. 2. Tap or click Settings > My Devices. A list of your Arlo devices displays. 3. Tap or click the device. The settings display. 4. Scroll down and tap or click Device Info.

  • Page 39: Arlo Connect

    Tell Amazon Alexa Alexa, enable Arlo skill to receive instructions in your Alexa • app to link your Arlo account with your Alexa account. In the Alexa app, search for the Arlo skill, then tap or click Enable Skill to link • your Arlo account with your Alexa account.

  • Page 40: Troubleshooting

    6. Troubleshooting Questions about installation Unable to read QR code If your Arlo app isn’t reading the QR code located on your Arlo Bridge, try the following: • If you tried the setup process using a tablet, try using a smartphone.

  • Page 41: Battery Power In Cold Weather

    Not receiving push notifications You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or mobile device. Arlo registers your device for push notification when you log in. If you used the logout option instead of simply exiting the app, you must log back in to the app.
  • Page 42 Your settings are saved. Check the Arlo app settings on an iOS device Make sure that you allow the Arlo app to receive push notifications. The Arlo app push notifications can be disabled on iOS and Android devices. ¾ To allow Arlo push notifications on iOS devices: 1.

  • Page 43: An Arlo Security Light Does Not Turn On

    If you said no to push notifications at installation When you install the Arlo app for the first time, to receive alerts, you must select Allow when asked if you want Arlo to send you push notifications. For iOS apps, after you respond to this alert, it is not presented again unless the device is restored to factory settings or the app is uninstalled for at least a day.

  • Page 44: An Arlo Security Light Is Offline

    An Arlo Security Light is offline To find out if your light is offline, launch the Arlo app and view the status of the light on the Devices page. If your light is offline, it might not be communicating with your Arlo Bridge.

  • Page 45: Reset The Arlo Bridge To Factory Settings

    Make sure that your WiFi is working. • Make sure that your Arlo Bridge isn’t plugged into a power source that’s on the floor. For example, if your Arlo Bridge is plugged into an extension cord that’s on the floor, move it to a higher wall outlet.

  • Page 46: Rechargeable Battery Safety

    ALWAYS follow local waste and recycling laws when throwing used batteries away. • ALWAYS use the Arlo power adapter that came with your product or an Arlo Charging Station (sold separately) to charge the batteries that came with your Arlo light.

  • Page 47: Safety Rules For The Arlo Charging Station

    Rechargeable battery safety Safety rules for the Arlo Charging Station The Arlo Charging Station is sold separately. You can use the charging station to charge one or two of the rechargeable batteries that came with your lights. For more information about the Arlo Charging Station, see the instructions that are included in the Arlo Charging Station package.

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