Page 1: Table Of Contents
Key Telephone Set KTS Operating Manual DG -120 / 248 We extend a warm welcome to you on becoming a part of the Copper Connections family. Our service support Engineers shall be working hard through our channel partners to ensure your satisfaction with product after...
Page 2 Day / Night Mode Changeover Do Not Disturb DOSA Dynamic Lock Emergency Call Hot Line Hold a Call / P-Hold Junction Special Group Master Cancellation of DND, Follow Me, Call Forward, Auto Call Memory Dialing - Common Memory Dialing - Personal Message Mini Email One Touch Keys (DSS Keys)
Page 3: Abbreviations Used
Abbreviations Used Junction Line / PNT - Telephone Lines provided by the Department of Telecommunication - Single Line Telephone (Normal Telephone Set) - Key Telephone Set - Direct Station Selection (Every KTS has DSS keys - Pressing ‘FLASH’ key on SLT or depressing Hook switch Flash for fraction of a second - Class of Service...
Page 4: Alarm - Set From Extension
Note: Once password is forgotten there is no way to retrieve it or change it. The password can be set back to its default setting of 1234 only by disconnecting the power supply to the RAM chip of the system. Extension Password Every extension has its own Password to control some of its own features like Dynamic Lock, etc.
Page 5: Auto Answer
Alarms can be set only for the next 24 Hours. If at the time of alarm the extension is busy then it will ring after one minute. If self-alarm is also set by the guests then the latest setting will be effected. To set an Alarm for a room Press [emg/alarm] key Dial the room number.
Page 6: Auto Call Back From Busy Extension / Junction
STAGE II: The operator message (Level 1) follows this STAGE I. This message asks the caller to wait for assistance or to leave a numeric message. To store a numeric message the caller has to dial # Telephone number #. If the numeric message is for KTS extension, it will be displayed on the called KTS.
Page 7: Barge-In
Simultaneously, the called extension will also ring. If the call back is for a Junction line, the Junction will be allotted to you as soon as it becomes free and your extension will ring. On lifting your handset, you will get Junction dial tone. To activate Auto Call Back on a busy line: On getting busy tone after dialing the extension number or Junction access code, dial ‘8’...
Page 8: Call Parking
Call Forward – All Conditions An extension user can forward calls on its extension to some other extension. Procedure: Dial 55 + 777 (Default Extension Password) Dial 3 + extension number where you want the calls to be forwarded + 1 Hear Confirmation tone Keep the handset down Call Forward –...
Page 9: Call Transfer
This feature allows you to answer calls ringing on other extensions. There are two types of call pickup – Pick ringing Junction line and Pick any ringing extension. In Office Version To Pick Ringing Junction line Dial 88 To Pick Ringing Extension Dial 54 + ringing extension number Note: The priority in which the calls are picked up when an extension user dials 88 is: i) Ringing Junction...
Page 10 Party Conference. : Conference will get over when the initiator disconnects. If a participant of the conference wants to leave the conference, he has to keep the handset. Day / Night Mode Changeover The features of extensions and the Junction lines can be programmed differently for the Day mode and Night mode. The PBX can then shift from Day Mode to Night mode or vice versa in following 2 ways: Automatically at the set times Manually though Night Code...
Page 11 DOSA (Only with office version) The DOSA feature enables you to access the Junction lines connected to the system and make outgoing calls from a remote location. The access to the Junction lines is through your personal passcode, which is set in the system. Further, the DOSA Lock has to opened by you from your extension, to allow DOSA calls, using your passcode.
Page 12 This feature allows you to break into an established two party call. It can be used for conveying any emergency message for either of the two conversing parties. On activating emergency call on an extension, the party who was conversing with this extension will automatically go on hold and he will hear hold on music. To activate emergency call On getting busy tone after dialing an extension number, press [EMG] key Start conversation...
Page 13 Hold a Call / P-Hold Holding a Call A conversing party (Extension or Junction) can be placed on hold by the following procedure for onward activities as Call Consult, Call Transfer, Call Parking or Conference. PROCEDURE During conversation, press [hold] key Hear service confirmation tone To retrieve a call put on hold Press [hold] key...
Page 14 the class of service of an extension can be dialed. Common Memory Codes 55 to 99 are mode free codes. These can be accessed by all extensions irrespective of their class of service. Memory Dialing – Personal (Only with office version) Each extension in the system has an exclusive bank of 10 numbers, which can store 10 external numbers.
Page 15 Hear Confirmation tone Press [RLS] key One Touch Keys (DSS Keys) Each KTS has 16 one touch keys (also called DSS keys) which can be programmed according to your requirement. The keys have bicolour LEDs which can be used to indicate the status of an extension or a Junction line. The keys can also be programmed to store any Memory Code - Common.
Page 16 On setting a private line for a room, if the telephone in the room is lifted, there will be system dial tone for 3 seconds duration (during which any of the internal numbers can be dialed) and then its private Junction line will automatically get connected to the room extension.
Page 17: Volume Control
Speaker Phone Mode Operation Your key telephone is equipped with a speaker. It is also equipped to operate as a speaker phone which enables you to converse without lifting your handset. Pressing the [SP/MIC] key will automatically switch on the microphone and speaker.
Page 18 When a guest wants to Chk-out, operator will have to Chk-out that room to get the details of outgoing calls that were made by the guest from the room. This feature will work only if a printer is connected to the system and is in ‘ON LINE’ condition.
Page 19 Hear confirmation tone Press [rls] key Form Feed for Printer The printer connected to the system can be given a form feed command. This feature will be useful when connecting an inkjet or a DeskJet printer to the system. To give form feed for the printer Dial 50 + any three digit valid numbers Now the printer will move the paper to the next page Hotel Name...
Page 20 private line Press displayed Junction number to remove it Press [rls] key Room Shifting (Only With Hotel Version) This feature allows you to shift a guest from one room to another. On shifting a room, all the bills of the guest in the previous room will be shifted to his new room.
Page 21 The key telephone user also has an option to use some or all of the default Junction keys as some other keys. For more details, please refer the program; “ FLEXIBLE KEYS SETTING”. LED Indications LED’s are provided with most of the keys to indicate that a particular key is being used. CHK-IN / MEMO KEY This Key is used for dialing numbers stored in memory.
Page 22: Terms Of Warranty
T-IN/FLASH KEY In order to clear an Auto redial number stored or to clear internal message, press [flash] key after pressing [msg] key while viewing the auto redial number or the internal message. In order to view the auto redial number or the internal message number, please refer the next point.

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Dg-120