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TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL FACILIS TECHNOLOGY OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Before You Begin Rack Mounting the 24D/24EX Enclosure Installing the Drives Mouse/Keyboard Monitor Power Cords Client Hardware Installation Cabling the TerraBlock Server Fibre Channel Cabling Cabling the Fibre Switch Ethernet Cabling Cabling the Ethernet Switch Turning on the TerraBlock Server...
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Chapter 3 – Setup and Administration System Setup Management Tools Troubleshooting/Service Tools Tools Volume TerraBlock Manager TerraBlock Manager User Mode Menus Volumes Tab Volumes Tab – Button Functions Mount Un-mount Update Read-Only Add Users Mount Properties Show & Hide Permissions...
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Appendix A – Additional Setup Tools Tools Volume Configuration OSX Icon Installation Additional Client Software TerraBlock Manager Keyboard Shortcuts Appendix B – Working with External Tandem Volumes Working with External Tandem Volumes Appendix C – Server Hardware Specifications Dimensions and Weight...
Using This Guide Who Should Use This Guide This guide is intended for any user or administrator of the Facilis TerraBlock system. What This Guide Contains This guide covers the information you will need to: Install the enclosure and drives ...
TerraBlock 8D contains a single field replaceable power supply. An uninterruptable power supply (UPS) is also highly recommended. All TerraBlock Servers ship with field replaceable internal fans. Never leave the TerraBlock cover off for more than 2 minutes as the hard drives may overheat...
TerraBlock Enclosure Front Panel The front panel of the TerraBlock system is used to start up and shut down the unit and to monitor hard drive activity through LED indicators. The drive carriers are inserted in the front of the unit during initial installation, or in the event of drive replacement.
The 8D unit is shown below Enclosure Front Panel Cover The 24D/EX and 8D TerraBlock enclosures have a front cover that can be kept in place to prevent access to the physical hard drives. If access to the drives is necessary, the cover can be opened by unscrewing the two thumb screws at the top left and right.
The 8D rear panel is very similar to this diagram when rack mounted, but a single power supply. Power Supplies – One power supply in the TerraBlock 24D and 24EX, chassis is replaceable while the unit is running. The unit will run as long as at least 2 power supplies are active.
If you are missing any of the components listed below, do not attempt installation until contacting Facilis Technology customer service at +1 978-562-7022. After unpacking the TerraBlock kit, check the contents of the kit against the following list to be sure you have received all the components. The kit contains: ...
Installing the Drives The TerraBlock SATA drives ship boxed separately from the enclosure. If the SATA drives have been left at or below 45F (7C) for several hours (on a delivery truck or loading dock), allow the drives to return to room temperature before inserting and powering on the unit.
A keyboard and mouse (not supplied) should be installed prior to powering on the TerraBlock Server. If possible, use a USB keyboard and mouse, as these will remain enabled after boot and can also be connected after the server is on.
Cabling the TerraBlock Server The following explains how to cable the TerraBlock system to clients directly or any switches in your configuration. Keep the location of the edit rooms in mind when installing the TerraBlock. (See Appendix D or call Facilis customer support for additional information on cabling options and specifications).
Ethernet Cabling There are two methods of connecting the TerraBlock Server to an Ethernet switch via 1Gbit Ethernet diagrammed below. Alternatively, you can install a 10Gbit Ethernet card to connect either directly to a client with the model card or to connect to the Ethernet switch with the 10Gbit uplink option (servers shipped after 8/1/2010).
Not shown here: Established link LED’s When a link has been established with the TerraBlock Server or a client system, an LED light will illuminate on the switch where the port number is listed. Additional configuration on the TerraBlock Server and clients will be required.
The TerraBlock system has software management tools pre-installed on the server. The following covers these tools that are installed prior to shipping. The most commonly used is the TerraBlock Manager. It allows for user and volume management. The default user that launches the TerraBlock Manager on the server will have the ability to add, change and remove volumes;...
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The name of the program is SMManager.exe QLOGIC Switch Management When a Fibre Channel switch is included with a TerraBlock order, managing the QLOGIC switch may be necessary. This can be performed from the TerraBlock Server.
Tools Volume The Tools volume allows communication between the TerraBlock Server and the TerraBlock Manager software on the clients. The Tools volume is a 1GB Read Only volume in each TerraBlock system and cannot be removed or deleted. It is mounted by default on every fibre connected client workstation.
TerraBlock Manager The TerraBlock Manager is used to create and change volumes and users, assign volumes to users, mount, un-mount and update volumes. The TerraBlock Manager can be launched from the blue shortcut icon after the server is powered on. These examples show the Mac OSX client TerraBlock Manager.
Un-mount all volumes on exit (Windows, Mac OSX, Linux) – When this setting is enabled, all volumes will be un-mounted upon close of the TerraBlock Manager application. Because of this, it is necessary to have the TerraBlock Manager open in the background while the workstation requires use of the TerraBlock volumes.
Export to .csv Users may export the contents of the TerraBlock Manager’s current window display to a .csv file by using the ‘Export to .CSV’ command under the File Menu rather than the User Mode menu. This .csv file can be then imported into any application that supports comma-separated value files.
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When using Auto-format, the volume size will match the partition size in the client OS. If formatting volumes manually, the volume must be formatted the same size set in the TerraBlock Manager, and not partitioned into smaller sections at the client station. The size of a volume can be increased after creation.
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RAID50 parity. The data and DynaRAID RAID5 parity data is striped across multiple Facilis devices. The Facilis device can be an additional TerraBlock Server or a Facilis TX16 Expansion Chassis. If an individual physical drive failure occurs, the necessary RAID5 data is decompressed and used in place of the missing primary data.
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Server – Multiple servers can be employed to increase capacity and bandwidth in a Facilis network. The names of the servers will be displayed in this column for ease of volume location. If a volume is spanned across multiple Facilis devices, (RAID50, RAID51, ATTO Power Center) “Tandem”...
Volumes Tab - Button Functions Mount When the Mount button is clicked, the TerraBlock Manager will attempt to mount any volume highlighted according to that volume’s settings in the Mount Properties and according to the Mount Type; Multi-user or Single-user Write (see Change Volume for more information on changing Mount Type).
Client machines may mount up to 30 volumes per Terrablock server. Update Read-Only This button is used to refresh the data or contents for workstations that have a Single-user Write volume mounted with Read Only Access. This action will refresh the files and directories on the Read-Only volumes, and present the latest version of the data.
Volumes over 8TB in size are supported but not recommended. If volumes will be designated as Multi-user Write on a 64bit Windows 7/10 TerraBlock, there is no hard limitation on volume size, however Facilis recommends against creating extremely large volumes as it may impact the volume recovery time.
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Auto Format option is available (see Auto Format Volume, below). When selecting Multi-user Write, the Auto Format option is not available. Multi-user Write volumes are created and automatically formatted as NTFS on the TerraBlock Server. They are then automatically set to Multi-user volumes after the server format is complete.
When ‘Auto Format’ is chosen, the volume will be created and mounted with Single-user Write access. After a drive rescan the TerraBlock Manager will initiate formatting the volume as NTFS or HFS+ using the same name given in the TerraBlock Manager ‘Create Volume’...
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Write Access on the client where the change is applied. After changing the volume size in the TerraBlock Manager ‘Change Volume’ window select the OK button to submit changes. Depending on the OS, different rules will be applicable.
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Change Size (MUW) – To change the size of a Multi-user Write volume, open the TerraBlock Manager on a client system or the TerraBlock Server itself. From the Change Volume window enter a new size for the Multi-user Write volume and click OK.
TerraBlock Server itself. The TerraBlock Server then becomes the “Single-user Write” owner of the volume. Every volume designated as Multi-user Write will have a “W” in the TerraBlock Manager Sys (System) column, and “Multi- user Write” in the Mount Type column.
Using the Refresh button at regular intervals will ensure that accurate data is displayed. Users Tab On TerraBlock client systems, the ‘Users’ tab on the TerraBlock Manager will only be visible if the TerraBlock User has “Admin” access. These are the columns in the TerraBlock Manager Users Tab: Name –...
To quickly add the correct user name of a client system without using the “Create User” button and dialog, simply launch the TerraBlock Manager on the client. If communication is successful, the user will be automatically created based on the name of the OS local user account.
Refresh The Refresh button is used to update the display of the TerraBlock Manager. Upon completing a task in the User Tab, if the display does not refresh automatically, click the Refresh button. If the TerraBlock Manager display still had not updated, quit and re-launch the TerraBlock Manager.
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Model – This lists the model of the physical drives in the TerraBlock Server. Serial# – This lists the serial number of the physical drives in the TerraBlock Server. This can be useful to verify the correct drive is being replaced during a drive replacement.
TerraBlock Manager on the Server Additional Function Buttons When launching the TerraBlock Manager on the TerraBlock Server itself, there are several additional features that the Server administrator may use. These additional features are available only when running TerraBlock Manager from the Server and will not appear on a TerraBlock client, regardless of the user’s permissions.
(SUW only) or un-mount Volumes when needed. If a user has never launched the TerraBlock Manager on the local workstation, the username will show up as “Unknown (xx)”, with no hostname. When remotely mounting or un-mounting for this user, the Administrator must know the WWN number of the Fibre Channel card.
TerraBlock Server that the TerraBlock Manager is currently running on. Pressing the Locate button causes the selected physical drive’s disk activity light to blink, making it easier to locate the physical drive in the TerraBlock Server Enclosure.
Enable E-mail Notification of TerraBlock errors The server is able to report any Disk, SMDrive (TerraBlock Server’s service) or SAS errors to an e-mail address specified in the Admin Settings tab of the TerraBlock Manager. Enter the e-mail information and select ‘Test E-mail’ to verify your e-mail...
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Client. In a multi-server environment, users will be prompted for their username and password once the setting has been enabled on any one of the TerraBlock servers. Disable automatic user creation This option is used in conjunction with the ‘Enable username and password login’...
Directory server. Once this option is enabled, an additional tab will be displayed in the TerraBlock Manager on the server itself, as well as any client with Admin privileges. Users from the LDAP or Active Directory server can then be synced or pulled to the TerraBlock server to become a TerraBlock user.
The Group column displays the existing group name that located on the LDAP/AD server. Permission This column lists the permissions of an existing TerraBlock user to be applied to an LDAP/AD user when “Sync” is performed. Name This lists the display name of the user provided by the LDAP/AD server. This most commonly will match the Common Name.
‘Connected Successfully’ dialog will be displayed. Refresh The Refresh button is used to manually update the display of the TerraBlock Manager. If the user interface (UI) does not update automatically the information displayed in the TerraBlock Manager may become outdated. Use the Refresh button to force a TerraBlock Manager UI update.
If Sync all is selected while both TerraBlock and LDAP users are shown, existing TerraBlock users that do not exist on the LDAP server will be deleted. TerraBlock users will then match only what the LDAP server has provided. It is recommend to use this at initial setup when there are no existing TerraBlock users.
After the Fibre Channel card has been installed and configured properly, attach the fibre cable to the ATTO fibre card. In a single TerraBlock Server environment, there must be only one fibre cable connected to the Linux Client.
If GUI is preferred, please consult the documentation for your specific distribution. To create a Single-user Write volume for use with Linux Clients, in the TerraBlock Manager ‘Volumes’ tab, select the ‘Create Volume’ button. In the ‘Create Volume’...
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TerraBlock Manager ‘Volumes’ tab, select the volume in TerraBlock Manager and mount with write access. After the Single-user Write volume has been mounted by the TerraBlock Manager, the volume is now available to the Linux client as an un-partitioned and unformatted device.
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Note: ~ denotes the letter, b through z (a is the system drive), in the order the devices were recognized by the Linux OS Record the label of the device you mounted with the TerraBlock Manager (example: sdh) and go to step 3.
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The –L switch in the mkfs.xfs command sets the volume label in the Linux OS. Be sure the volume name inserted into the xfs formatting command is EXACTLY the same as the name listed in TerraBlock Manager. Be aware that volume names are case sensitive.
The easiest way to do this is through the volume label. If you formatted the volume using mkfs.xfs –L, the volume label should be the name of the TerraBlock volume. In order to view the fstab file use the following command: cat /etc/fstab. The fstab file can also be viewed using a graphical text tool, such as Gedit.
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Un-mounting Single-user Write Volumes Un-mounting a Single-user Write volume is a two step process. 1. In the TerraBlock Manager, select the Single-user Write volume and press the ‘Unmount’ button. This will remove the device from the Linux client. 2. In the Terminal, as ROOT, un-mount the volume from the Linux filesystem by running the ‘umount’...
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Unlike Multi-user Write volume mount points, Single-user Write volume mount points are not automatically removed when the Single- user Write volume is un-mounted. The SUW volume mount point will remain in the file system. If desired, the SUW mount point directory can be deleted once the SUW volume has been un-mounted.
This is achieved with either a single Ethernet connection from the TerraBlock NIC card to an Ethernet switch, four teamed Ethernet links from the TerraBlock to an Ethernet switch, or, with servers shipped after 8/1/2010, a 10Gbit uplink to a 10Gbit enabled switch.
TerraBlock Server’s hostname. Enabling the Ethernet Option on the Server Once the TerraBlock Server is cabled to the Ethernet switch and the IP address is set, the Ethernet option can be enabled (the Ethernet option should be enable for all new TerraBlock servers).
Ping the TerraBlock Server by IP address and/or Host Name. To Ping the TerraBlock Server from a Windows client system go to the Start Menu of the client and choose Run. Type “cmd” and hit enter. At the > prompt type “ping <server IP address>”.
Interface Card (NIC). You must install the Ethernet NIC into an available slot in the TerraBlock Server. The driver for that card is also included with the kit on a USB thumb drive. At this time Facilis only supports the use of X7 (or newer) based TerraBlock 24EX and 24D units for the 4X teamed Ethernet option.
Cancel. 2. The Intel driver package should be found in the following path on the TerraBlock Server: C:\Program Files\Facilis\TerraBlock\Drivers\Windows\Intel (Drivers can also be found on the provided USB key or downloaded at www.facilis.com).
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4. Double click on the first Network Adapter listed (see above). You will be presented with the Network Connection Properties Window. Click on the Teaming tab in that window. 5. In the Teaming tab select the “Team this adapter with other adapters” option and click the New Team button (see above).
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7. In the next New Team Wizard window select Adaptive Load Balancing and click 'Next'. If you are using a switch other than that supplied by Facilis and it supports the IEEE 802.3ad Dynamic Link Aggregation option you may want to consider using that option. However, you will have to configure your switch appropriately for this option.
Windows 10 x64 operating system. The card installation requires an available PCIe slot in the TerraBlock Server. If all the PCIe slots are occupied with Fibre Channel cards you will have to remove one card and consider adding a Fibre Channel switch to accommodate those clients connected to the card(s) you remove.
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(see pg. 59 “Single Ethernet Connection”). When installing a dual channel Myricom 10GBit Ethernet card in the TerraBlock server it is recommended to have an independent subnet or network for each channel. For example, when configuring an IP address, channel 1 can be set to 10.0.0.1 and channel 2 to 20.0.0.1.
In the Users Tab, users may show up with the name “Unknown (xx)” - you may disregard these users. The most efficient method of creating users on the TerraBlock manager if not using User and Password Authentication is to allow client stations to send their user information to the server.
TerraBlock Manager from any client workstation. New User Login If the user does not currently exist on the TerraBlock server, the user logging in will be asked to create a new user. Selecting “Yes” will allow the server to automatically create the new user.
The user logging in will be asked to create and verify their password. Existing User Login If a user is logging in for the first time using an existing TerraBlock user (a user that existed prior to version 5.6) the user will be asked to create and verify their password.
Once connection to an LDAP or Active Directory (AD) server has been established, the User Groups will be listed in the TerraBlock Manager. A specific user or multiple users can then be selected and synced or pulled from the LDAP/AD server and will become a new TerraBlock user.
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Any new LDAP/AD user will be missing from the TerraBlock. The same User(s) may be located on both servers. Changes may have to be applied to the TerraBlock user if volumes and or permissions have changed for the user (see above). A single click of the user in the User list will generate a “pop up”...
Facilis Shared File System (Multi-user Write), it is recommended that all volumes be formatted as NTFS. While HFS+ is supported for use with the Facilis Shared File System, it is strongly recommended that Multi-user Write volumes are formatted with an NTFS filesystem.
TerraBlock Server. Logical Volumes When creating a volume the Terrablock server creates the volume in logical pieces. A logical volume may be no more than 1000GB. Thus larger volumes are constructed with more logical pieces. Each logical volume has a second RAID or Mirror piece unless the volume is unprotected.
If a volume is created with RAID50 protection and one of the individual Facilis devices becomes unavailable, the RAID50 volume will be unavailable to users until the individual Facilis device (TerraBlock Server or TX16 Expansion Chassis) is restored to operation.
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Multi-user Write volumes. If the RAID50 volume has not yet been set to Multi- user Write, this can be done using the ‘Change Volume’ feature in the TerraBlock Manager. Changing RAID50 volumes to Multi-user Write can only be done from the TerraBlock Manager running on the TerraBlock Server.
Creating Tandem Volumes In the ‘Create Volume’ dialog, the Tandem button allows selection of multiple drive groups. Drive groups may be on the same TerraBlock Server, (if working with a TerraBlock 24D (24 drives)), different servers (in a multi-server workgroup) or TX16 Expansion Chassis’.
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TerraBlock servers with an attached TX16 Expansion Chassis. RAID50 RAID50 is supported on Windows 7 and Windows 10 TerraBlock Servers. When creating a RAID50 volume, the volume must be created on the Windows TerraBlock Server or a Windows 7/10 client. Creating the RAID50 Volume:...
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Multi-user Write volume. The TerraBlock Server will then create, format and mount the RAID50 volume. The volume will be mounted on the TerraBlock Server as a Single-user Write volume, but set to Multi- user.
When formatting volumes directly on a Windows 7 64bit, or Windows 10 64bit, TerraBlock Server, volumes may be created up to 8 terabytes (8000 GB) in size. Any HFS+ (MAC OS EXTENDED) volume larger than 2 TB created and formatted on a Mac OSX client is not supported with Windows 32 bit operating systems (TerraBlock Server or client).
Partition Map” as the partition scheme. Creating Volumes larger than 8TB With TerraBlock version 6.0 and greater, Auto Format is now supported for creating volumes over 8TB in size. This applies to Single-user and Multi-user Write volumes. Volumes greater than 8TB in size are only supported using a Windows 7/10 64bit based TerraBlock Server.
Once the process is complete, the volume will be mountable from all client workstations (Mac, Windows and Linux). Volumes larger than 8TB in size require a TerraBlock Server running Windows 7 or 10.
Chapter 4 – Working with Shared File System To use the Shared File System, there first must be a properly formatted volume on the TerraBlock Server. All the following steps are described in Chapter 3 – Setup and Administration. ...
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Once the volume has successfully switched from Single-user to Multi-user Write, the volume will display in the TerraBlock Manager with a ‘W’ in the Sys column, and ‘Facilis’ will appear in the Volume Access Permissions pane as Mounted Writable in orange (Single-user Write).
‘W’ in the Sys column, the user is free to mount the volume with Write or Read-Only access. If desired, on Windows clients prior to mounting the volume, use the volume ‘Mount Properties’ setting in TerraBlock Manager to set up a mount location (drive letter or C:\Volumes). For Windows, Mac and Linux clients, Persistent Mount, a mount attribute that will persist (Read/Write), can also be set.
Directory. If logging in with Active Directory, the LDAP user feature can be used to sync and create new TerraBlock users. The login name sent to the TerraBlock server after login at a client workstation will be the basis for permissions when displaying and mounting new volumes. If the Administrator wishes the permissions to remain the same on a per client basis, the same user should be used when logging in with the TerraBlock Manager.
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When moving from a Single-user Write access model to Multi-user Write, the security in effect through volume-level locking will no longer apply. When using Single-user volumes, even if multiple users had write permissions, only one user could add or delete data at a time. If a volume was consistently used for write on a single workstation, all other workstations were blocked from affecting that data.
Setup and Usage Using the Facilis File Migration Tool On the left pane of the Facilis File Migration Tool, you can select directories and files to be copied. In the right pane, choose the destination volume or directory. Facilis File Migration Tool UI...
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Set the copy speed by entering the desired number of mega-bytes per second (MB/s). Setting the MB/s is useful if you want to keep the traffic and/or load on the TerraBlock server low. Any errors during copy will be recorded to the Log tab. The Save Log button will save the error log as a text file that can be sent to Facilis Support for review.
Upon launching the Facilis Project Manager, the user will be presented with the Facilis Project Manager Window. The Facilis Project Manager window is split into two panes, the Volume Name Pane and the Project List Pane. The Volume Name Pane will list any volumes that were mounted at the time the application was launched.
Facilis Project Manager Usage: Enabling Sharing In order to share a Final Cut Pro and Adobe Premiere Pro project on a Facilis volume, the volume must first have sharing enabled. 1. Select the Facilis Volume you wish to use for Final Cut Pro or Adobe Premiere Pro project sharing in the Volume Name Pane 2.
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6. The project will now be ‘unlocked’ and available for any user to take ownership of the project. It is recommended that site administrators install the Facilis Project Manager on a single Final Cut Pro or Adobe Premiere Pro client designated for Admin...
Facilis Project Viewer The Facilis Project Viewer is intended for use by non-admin users on Final Cut Pro or Adobe Premiere Pro client machines. Its sole purpose is to allow non-admin users to see which Final Cut Pro or Adobe Premiere Pro projects are currently being shared and the current ownership status of the projects.
2. The Application will ask if you want to enter an address for a TB server. a. If you are connecting via fibre enter “n” b. If you are connecting via Ethernet enter the IP address of the Terrablock server 3.
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Example output: r – Remount MultiWrite volumes: Remounts Multi User Write volumes after a system reboot. The volumes will mount and return to the command prompt. m – Mount volume: Begins the mount volume dialogue. 1. Enter the volume name to mount then hit enter. 2.
Running the CommandApp from a Command Line The Facilis CommandApp can be run from the CLI on Windows, Mac, and Linux. This gives users the ability to script and automate TerraBlock Manager commands. The CommandApp must remain in the manager folder in order to run.
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Multi User Write volumes via Ethernet from the server at IP address 192.168.1.1. The CommandApp connects to the server using user CommandAppUser with no password. cd /Applications/Mac\ Manager ./CommandApp.exe -i 192.168.1.1 -u CommandAppUser -p "" –r For help creating automated scripts with the CommandApp contact Facilis support.
The Tools volume (named “Tools” by default in the system software), is the first 1GB volume on the first group of drives in the TerraBlock system. Tools (or Tools1, Tools2, etc.) is presented as a Read-Only volume to every client that connects over Fibre Channel.
The TerraBlock System comes with custom volume icons to distinguish Facilis TerraBlock Single-user and Multi-user Write volumes from others on the Mac desktop. The Facilis TerraBlock Icon Installer can be used for Fibre Channel connected Mac clients using the ATTO 4G, 8G, 16G and ATTO ThunderLink Fibre Channel devices.
Additional Client Software TerraBlock clients can benefit from additional software to aid in the setup of Windows clients. This software is available from the Downloads area of the Facilis web site. TerraBlock Manager Keyboard Shortcuts Command + ‘Letter’ for Mac OSX Alt + ‘Letter’...
New in version 7 you have the ability to add a Hub server for bandwidth aggregation. This allows you to maximize bandwidth in multi server environments by attaching multiple servers over fibre channel to a head unit or Hub Server. See the Facilis Hub Server Guide or contact support@facilis.com...
Appendix C – Server Hardware Specifications Warning: Be sure to remove all power before servicing the unit. See label affixed on the TerraBlock unit for power ratings. Power Supplies Power supplies are hot-swappable while the server is in operation. Please read the following procedure for swapping a power supply unit.
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Connectivity Fibre Channel Cable - Multimode 50 or 62.5/125 Full Duplex Fibre Channel Terminations - LC (square small form factor) Fibre Channel Tolerance - .5 DB/jump, Max 6DB/run P2P Ethernet Cable - Cat5e rated for Gbit Multimode 50/125 Ethernet Connector - RJ45 for Gbit LC for 10 Gb Fibre Channel Cable Specifications and Length...
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