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RAID Falcon 24-Bay Installation And Hardware Reference Manual

Dual fibre-to-sata raid subsystem
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Falcon 24-Bay
Dual Fibre-to-SATA RAID Subsystem
Installation and Hardware
Reference Manual
Revision 1.1

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Summary of Contents for RAID Falcon 24-Bay

  • Page 1 Falcon 24-Bay Dual Fibre-to-SATA RAID Subsystem Installation and Hardware Reference Manual Revision 1.1...

  • Page 2: Table Of Contents

    ..................1-6 UBSYSTEM OMPONENTS 1.2.1 LCD Keypad Panel..................1-6 1.2.2 Drive Trays..................... 1-6 1.2.3 RAID Controller Module................1-7 1.2.4 Controller Module Interfaces ................. 1-8 1.2.5 DIMM Module ....................1-8 1.2.6 BBU Module ....................1-9 1.2.7 Power Supply Units ..................1-9 1.2.8...
  • Page 3 Falcon 24 Dual Fibre Installation and Hardware Reference Manual 3.2.4 LCD Keypad Panel..................3-4 3.2.5 Drive Tray LEDs .................... 3-5 3.2.6 BBU Module LED................... 3-6 3.2.7 PSU Module LED ................... 3-7 3.2.8 Cooling Module LED ..................3-8 3.2.9 FC Ports LEDs ....................3-9 3.3.
  • Page 4 Architecture ....................A-3 A.3. DRIVE TRAY SPECIFICATIONS ..............A-4 A.4. POWER SUPPLY SPECIFICATIONS..............A-4 A.5. COOLING MODULE SPECIFICATIONS ............A-4 A.6. RAID MANAGEMENT ..................A-5 A.7. FAULT TOLERANCE MANAGEMENT............A-5 APPENDIX B UNINTERRUPTIBLE POWER SUPPLY B.1............B-1 NINTERRUPTIBLE OWER UPPLY VERVIEW B.2.

  • Page 5: Safety Precautions

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual Safety Precautions Precautions and Instructions • Prior to powering on the subsystem, ensure that the correct power range is being used. • This Falcon 24 Bay subsystem comes with twenty-four (24) drive bays. Leaving any of these drive bays empty will greatly affect the efficiency of the airflow within the enclosure, and will consequently lead to the system overheating, which can cause irreparable damage.

  • Page 6: About This Manual

    Describe the configuration options of firmware, management access through terminal emulation programs, LCD keypad panel, or the RAIDWatch GUI that came with your subsystem. • Give a detailed description of the RAID controllers embedded within the subsystem. Revision History •...
  • Page 7 Falcon 24 Dual Fibre Installation and Hardware Reference Manual Conventions Naming From this point on and throughout the rest of this manual, the Falcon 24 Bay series is referred to as simply the “subsystem” or the “system.” Lists Bulleted Lists: Bulleted lists are statements of non-sequential facts. They can be read in any order.
  • Page 8 Falcon 24 Dual Fibre Installation and Hardware Reference Manual Software and Firmware Updates Please visit RAID’s support site: http://www.raidinc.com/support.php Problems that occur during the updating process may cause unrecoverable errors and system down time. Always consult technical personnel before proceeding with any firmware upgrade.

  • Page 9: Chapter 1 Introduction

    One serial port (COM1) enables serial communication between the controller and an external PC running terminal emulation software that can be used to configure and manage the RAID subsystem. The second serial port (COM2) can be used as signal lines to an uninterruptible power supply (UPS).

  • Page 10: Enclosure Chassis

    (with their associated hard drives) and the rear section accommodates three (3) PSU modules, two (2) dual-fan cooling modules, and the dual-redundant RAID controller modules. The two (2) foldable handles on the front of the chassis enable you to easily insert/extract the chassis into/from a rack cabinet. The subsystem enclosure can be mounted into standard 19-inch rack cabinets using separately purchased slide rails.

  • Page 11: Physical Dimensions

    Chapter 1: Introduction Figure 1-2: Falcon 24 Bay SATA RAID Subsystem Overview CAUTION! When working with the subsystem, it is important to use tools with extreme care. Do not place tools or other items on top of the enclosure to help avoid damaging the outward appearance of the chassis.

  • Page 12: Front Panel Overview

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual 1.1.2.3 Front Panel Overview Figure 1-3: Falcon 24 Bay RAID Subsystem Front View As shown in Figure 1-3, the front of the subsystem features a 4-column by 6-row layout to accommodate twenty-four (24) drive trays that are designed to house standard 3.5-inch SATA drives.

  • Page 13: Rear Panel Overview

    Figure 1-5: Falcon 24 Bay RAID Subsystem Rear View The rear panel of the s ubsystem is shown in Figure 1-5. The rear panel provides access to all the components located in the rear half of the RAID subsystem enclosure.

  • Page 14: Subsystem Components

    The LCD keypad panel shown in Figure 1-6 consists of an LCD display with push buttons and LEDs that indicate array status. The LCD panel provides full access to all RAID configurations and monitoring options. After powering up the subsystem, the initial screen will show the subsystem model name. A different name may be assigned for the system, host ports, or specific logical drives.

  • Page 15: Raid Controller Module

    512MB DDR RAM DIMM. The subsystem comes with BBU protection for both of the RAID controllers. The BBU is installed in the module bay located at the top center of the controller module. The BBU can be independently inserted or removed.

  • Page 16: Controller Module Interfaces

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual The controller module faceplate is shown in Figure 1-8 and has two (2) RS-232C (audio jack) serial ports (labeled COM1 and COM2); one (1) RJ-45 Ethernet connector and five (5) status-indicating LEDs (labeled from 1 to 5). The controller board is housed in a metal canister and can only be seen after the controller module has been removed from the subsystem enclosure.

  • Page 17: Power Supply Units

    Chapter 1: Introduction Figure 1-9: BBU Module, Controller Top Cover, and the Module Slot The BBU consists of two major parts. One is the charger circuitry on the RAID controller. The other is an optional BBU module which contains several battery cells.

  • Page 18: Cooling Modules

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual A retention screw on the right side of the PSU module secures the PSU to the enclosure. If the PSU needs to be removed, the retention screw must be removed first. After installing a new PSU module, make sure that the retention screw has been firmly secured.

  • Page 19: Cooling Modules

    Chapter 1: Introduction maintaining efficient airflow across components. Under the following conditions, the cooling fans automatically increase their rotation speed to increase the airflow: 1. Component Failure: if a cooling fan, PSU, or temperature sensor fails, the remaining cooling fan(s) automatically raises its rotation speed. 2.

  • Page 20: Host I/O Modules

    RAID controllers to be separately connected. The bypass circuits ensure loop integrity in a multi-host and multi-path configuration. In the event of RAID controller or FC link failure, application servers can access the array through the surviving link and to the surviving RAID controller.

  • Page 21: Enclosure Dip Switch

    The following monitoring features are included in the subsystem. 1.3.1 I C bus The following subsystem elements interface to the RAID controller over a non-user- serviceable I C bus: Disk drives (drive failure output)

  • Page 22: Led Indicators

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual 1.3.2 LED Indicators The following active components all come with LEDs that indicate the status of the individual component: RAID controller (5 LEDs) LCD keypad panel (3 LEDs) Cooling module (2 LEDs) PSU module (1 LED)

  • Page 23: Hot Swappable Components

    These components should only be removed from the subsystem when they are being replaced. At no other time should these components be removed from the subsystem. 1.4.2 Components The following components are all hot-swappable: RAID controller modules PSU modules Host I/O modules Cooling modules Hard drives BBU modules 1.4.3 Normalized Airflow...
  • Page 24 Falcon 24 Dual Fibre Installation and Hardware Reference Manual This page is intentionally left blank 1-16 Hot-swappable Components...

  • Page 25: Chapter 2 Hardware Installation

    Cabling: All optical FC cables and SFP transceivers are user-supplied and should be purchased separately. (See Section 4.2.1) 6. Rack installation: The enclosure chassis can be installed into standard, 19-inch wide rack cabinet using self-purchased mounting rails or RAID’s IFT- 9274Cslider-32 or IFT-9274Cslider-36 slide rails. Installation Overview...

  • Page 26: Static-Free Installation

    Installation into a rack cabinet requires separately purchased mounting rails. RAID also provides rail kits for 32 or 36 inch deep racks. Installing the FALCON into a rack or cabinet requires at least two or three people.

  • Page 27: Installation Procedure Flowchart

    Power up. Once all of the components have been properly installed and all the cables properly connected, the subsystem can be powered up and the RAID array configured. (See Chapter 4) 2.4.1 Installation Procedure Flowchart Figure 2-1 shows a flowchart of the installation procedure. As you complete each step, check off the “Done”...

  • Page 28: Unpacking The Subsystem

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual 2.5. Unpacking the Subsystem The subsystem components are packed in several boxes. WARNING! For a detailed packing list, refer to the included Unpacking List. Do not rely on the non-definitive, summarized checklist shown below--it is for reference only. The following items should be packed in individual boxes and are not pre-installed: Twenty four (24) drive trays Accessory items...

  • Page 29: Selecting The Memory Modules

    Chapter 2 Hardware Installation Considerations: 1. The DIMM module is located on the side of the main controller board. Prior to changing the DIMM module, the controller canister must first be removed from the enclosure chassis. 2. With a new subsystem, there may not be cached data in the DIMM module. If the subsystem has been operating and there is cached data, the BBU will discharge to support the cache contents.

  • Page 30: Dimm Module Installation/Replacement

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual DIMM module is not firmly in place, the subsystem will not run and the controller will need to be removed and the DIMM module correctly installed. Purchasing considerations: When purchasing a DDR DIMM to install on the controller board, contact your system vendor for an adequate module.
  • Page 31 Chapter 2 Hardware Installation Figure 2-2: Removing the BBU Module Step 3. Remove the controller module. Remove the retention screws securing the controller’s ejection levers using a Phillips screwdriver. Using both hands, simultaneously press the ejection levers downward until the controller is removed from enclosure chassis.
  • Page 32 Falcon 24 Dual Fibre Installation and Hardware Reference Manual Ejector Levers Ejector Levers Figure 2-4: Accessing a DIMM Module Step 5. Install the replacement DIMM module. Carefully remove the replacement module from its anti-static bag. Grasp the module by edges. Make sure the white, plastic ejectors on the sides of DIMM socket are open.

  • Page 33: Rackmounting The Subsystem

    Chapter 2 Hardware Installation Figure 2-5: Installing a BBU Module 2.7. Rackmounting the Subsystem Slide Rail Model Name: IFT-9274Cslider32 (32-inch version) IFT-9274Cslider36 (36-inch version) 2.7.1 Package Contents The slide rail kit (32- or 36-inch versions) includes the following components. You should check to ensure that the slide rail kit you received contains the items listed below.
  • Page 34 Falcon 24 Dual Fibre Installation and Hardware Reference Manual h/812.8mm; 36-inch/914.4mm Item Quantity Mounting bracket assembly, left Mounting bracket assembly, right End bracket, left End bracket, right Screw, cross recess round head, M5x35, rev.: 1.0 Screw, M5x5mm, position screws for square racks, free cutting steel, rev.: 1.0 Screw, crosshead flat head, #6-32x8mm, rev.: 1.0 Screw, M5 cage nuts, rev.: 1.0...

  • Page 35: Installation Steps

    Chapter 2 Hardware Installation 2.7.2 Installation Steps Step 1. Determine the exact position where you want to install the Falcon 24 Bay enclosure in the rack, and then measure the position. Step 2. The mounting kit comes with M5 cage nuts that can be used with racks that have square, unthreaded holes.
  • Page 36 Falcon 24 Dual Fibre Installation and Hardware Reference Manual Figure 2-8: Attaching M5 Cage Nuts to Rack Posts CAUTION! The mounting positions on the rack posts must be carefully measured so that rails are mounted parallel to each other. Also pay attention to the clearance between the rack-mounted units.
  • Page 37 Chapter 2 Hardware Installation Figure 2-10: Attaching End Brackets to the Rear side of Enclosure Step 7. Gently slide the subsystem into the rack by aligning the tips of the end brackets with the support brackets. Carefully rest the tips of the end brackets onto the support brackets and slide the chassis forward.

  • Page 38: Hard Drive Installation

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual Figure 2-12: Securing Enclosure through the Front Step 10. You are done with installing the rack mounting kit and subsystem enclosure. 2.8. Hard Drive Installation 2.8.1 Hard Drive Installation Overview WARNING! 1.

  • Page 39: Drive Installation

    Chapter 2 Hardware Installation Hard drives for the subsystem must be purchased separately. When purchasing the hard drives, the following factors should be considered: • Capacity (MB/GB): Use drives with the same capacity. RAID arrays use a “least-common-denominator” approach meaning maximum capacity of each drive in the array is the maximum capacity of the smallest drive.

  • Page 40: Drive Tray Installation

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual 2.9. Drive Tray Installation Before drive tray installation, you need to access the drive bays on the left- and right- side columns: To access drive bays on the left- or right-side column, first flip the retention latches on the enclosure front handles, and then swing the handles to the left and right-hand sides.
  • Page 41 Chapter 2 Hardware Installation Figure 2-16: Drive Tray Front Flap Step 3. Line the drive tray up with the slot in which you wish to insert it. Make sure that it is resting on the rails inside the enclosure. Once the drive tray is lined up with the slot, gently slide it in.

  • Page 42: Power Cord Cable Clamp Installation

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual Figure 2-18: Drive Tray Key-lock Rotation WARNING! All the drive trays must be installed into the enclosure even if they currently do not contain a hard drive. If the drive trays are not installed, then the ventilation required for cooling will not be normalized and the subsystem will be damaged.

  • Page 43: Cable Clamp Installation

    Chapter 2 Hardware Installation Figure 2-19: Cable Clamp and Cable Strap (Cable Mount) 2.10.2 Cable Clamp Installation Step 1. Connect a power cord to a subsystem power socket so that you can determine the correct position of the cable clamp along the cable strap.
  • Page 44 Falcon 24 Dual Fibre Installation and Hardware Reference Manual Figure 2-21: Inserting Cable Strap into Cable Clamp Step 3. Mount the cable strap to the chassis by inserting the push-in barb anchor into the pre-drilled hole underneath the power supply. Step 4.

  • Page 45: Chapter 3 Subsystem Monitoring

    Prompt response to warnings and component failure notifications will help ensure data integrity and the longevity of the RAID subsystem. Self-monitoring features include: Management firmware (FW): The firmware manages the array, provides device status information, and is preinstalled in the subsystem controller.

  • Page 46: Status-Indicating Leds

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual software to determine the cause of the alarm and take the appropriate corrective measures. C: The I C bus monitors the operational integrity of the cooling fan, temperature sensors, and PSU modules (present/not present, ready/failed, etc.). Subsystem monitoring is a necessary part of subsystem management.

  • Page 47: Controller Module Leds

    Chapter 3 Subsystem Monitoring 3.2.2 Controller Module LEDs The controller module faceplate is shown in Figure 3-1 below. The LEDs are numbered from 1 to 5 and their definitions are shown in Table 3-2 below. Figure 3-1: Falcon 24 BayController Faceplate Name Color Status...

  • Page 48: Lan Port Leds

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual 3.2.3 LAN Port LEDs The LAN port comes with two (2) LEDs. As shown in Figure 3-2, one LED indicates the online status and the other indicates LAN activity. The LED definitions are shown in Table 3-3.

  • Page 49: Drive Tray Leds

    ON indicates that power is being supplied to the Blue subsystem. OFF indicates that no power is being supplied to the subsystem or the subsystem/RAID controller has failed. ON indicates that there is active traffic on the host/drive BUSY White channels.

  • Page 50: Bbu Module Led

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual LED Name Color Status Drive Busy Blue FLASHING indicates there is read/write activity on the drive. OFF indicates there is no read/write activity on the drive. Power Status Green/Red GREEN indicates that a drive is installed in the drive tray RED indicates that there is a drive failure.

  • Page 51: Psu Module Led

    Chapter 3 Subsystem Monitoring IMPORTANT! In addition to BBU failure itself and the charger failure, the subsystem may also light the BBU fault LED when the following occur: 1. The temperature sensor embedded with the charger circuit reports a temperature reading exceeding 45 degree Celsius. 2.

  • Page 52: Cooling Module Led

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual Color Status Static Green The PSU is operating normally and experiencing no problems Static Red The PSU has failed and is unable to continue providing power to the subsystem. The PSU is not turned on. This LED blinks green when the Blinking power cable has been plugged in but the power switch is not...

  • Page 53: Fc Ports Leds

    Chapter 3 Subsystem Monitoring 3.2.9 FC Ports LEDs Figure 3-8: LEDs on FC Ports (SFP Cages) Each FC port on the host I/O modules has two (2) green LEDs. The LED on the left is left undefined while the LED on the right indicates Fibre Channel link status. (See Figure 3-8) Green Status...

  • Page 54: Default Threshold Values

    Generic Operation Manual that came with your system. 3.3.2 Failed Devices If any of the following devices fail, the audible alarm will be triggered: RAID controller module Cooling modules PSU modules BBU modules Hard drives Temperature sensors 3.4.

  • Page 55: Chapter 4 Subsystem Connection And Operation

    To meet the demands of high data transfer rates, short-wavelength optical cables are preferred for 2Gbps Fibre connectivity. Optical cables are also less susceptible to EMI. Fibre cables need to be purchased separately. You may order RAID’s Fibre cables...

  • Page 56: Fc Lasers

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual 4.1.2 FC Lasers CAUTION! Lasers can be hazardous and may cause permanent eye damage, and therefore must be treated with respect and used with caution. Never look at lasers without knowing that they are turned off. Wavelengths: The lasers on fiber optic cables emit either short wave (SW) beams (770nm-860nm) or long wave (LW) (1270nm-1355nm) beams.

  • Page 57: Topology And Configuration Considerations

    Chapter 4: Subsystem Connection and Operation NOTE: LC connectors are small form-factor, fiber-optic connectors based on a 1.25-mm ceramic ferrule with the familiar latching mechanism of the RJ- 45 modular plug and jack. Other beneficial features of a typical SFP transceiver include a single power supply, low power dissipation, and hot-swap capability.

  • Page 58: Fibre Channel Topologies

    4.2.4 Drive-side Topologies Each SATA drive is connected through a dedicated channel. Note that the FC host ports can be used to cascade other RAID subsystems but cannot connect to expansion enclosures (JBODs). 4.2.5 Internal Connections The internal connections described here apply to the redundant controller subsystem, FALCON-R2224.

  • Page 59: Unique Identifier

    • In the event of cable disconnection or RAID controller failure, a valid data link through the existing controller will continue data transfer that was previously served by the failed controller.

  • Page 60: Fibre Channels

    I/O modules, and to the host SFP ports. Every host I/O port connects to both of the RAID controllers. Figure 4-2: FALCON-R2224 - Channel Buses When Hub is Enabled Fibre Channels...

  • Page 61: Fibre Channel Speed Selection

    Chapter 4: Subsystem Connection and Operation • Down: Connection to a specific host port travels down to a specific RAID controller as diagrammed below. This applies to configurations where FC port hub can be provided externally, e.g., using a FC switch where specific FC ports are connected to switch ports.

  • Page 62: Host Connection Sample Topologies

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual WARNING! When the speed selection is manually switched for host channels to run at 1G speed, subsystem firmware must also be adjusted accordingly. You may access the firmware using the LCD in front of the subsystem, RS-232 hyper terminal screen, telnet and RAIDWatch management software.

  • Page 63: Dual Path Redundant Connection

    Max. Number of Drives • This is a direct-attached configuration showing one (1) host connected to one (1) RAID subsystem. Drives in the enclosure can be configured into one or more arrays, and made available through individual host ports. •...
  • Page 64 Max. Number of Drives • This is a direct-attached configuration showing two (2) hosts sharing the capacity in one (1) RAID subsystem. Drives in the enclosure can be configured into one or more arrays, and made available through individual host ports.

  • Page 65: Hub Disabled And Switched Fabric Connection

    4.4.3 Hub Disabled and Switched Fabric Connection With hub disabled, the individual host channels from individual RAID controllers are connected to a switched fabric network. This can apply to applications using the RAID subsystem as a secondary storage where controller and path redundancy may not be the requirements.

  • Page 66: Daisy Chaining

    The onboard hub can be disabled so that individual host ports connect to individual RAID controllers. • This is a SAN storage application using two (2) host channels through four (4) separate FC links from individual RAID controllers. • Path bypass redundancy is provided externally by a fabric switch. •...
  • Page 67 Channel Settings Host CH0, CH1 Drive Via system bus, through the backplane DIP Switch Hub enabled Configuration Information RAID Controllers Host Servers Data Path Connection Dual-redundant data paths Host Channel Bandwidth 400 MBps Max. Number of Drives • This is a daisy-chained configuration showing at least two (2) FALCON subsystems connected to two (2) clustered host computers.

  • Page 68: Power On

    • Bypass is provided on the host I/O modules in this configuration. • It is advised to connect the primary RAID subsystem to the secondary RAID subsystem using redundant data links. • The array volumes in the two (2) cascaded RAID subsystems are separately configured but presented on the same FC channels (CH0 and CH1 of the two subsystems are connected) each using different host IDs.

  • Page 69: Power On Procedure

    Step 2. Power on the subsystems that are not connected directly to the host computers, if applied. If you have cascaded RAID subsystems, power on those enclosures before powering on the FALCON subsystem that is connected directly to the host computer(s).

  • Page 70: Power On Status Check

    Audible alarm – If any errors occur during the initialization process, the onboard alarm will sound in a hastily repeated manner. Drive tray LEDs should normally start flashing, indicating the RAID controller units are attempting to access the hard drives.

  • Page 71: Lcd Screen

    Chapter 4: Subsystem Connection and Operation 4.5.4 LCD Screen When powering on the subsystem, the following messages should appear on the front panel LCD screen. Wait for the front panel LCD to show “READY” or “No Host LUN” before the host boots up. Model Name FALCON Ready...

  • Page 72: Power Off Procedure

    Usually the cached writes will be distributed in a short time. You may also use the “Shutdown Controller” firmware function to flush all cached data. This prepares the RAID subsystem to be powered down. Step 3. Turn off the power.

  • Page 73: Introducing Subsystem Maintenance And Upgrading

    All of the following components can be replaced in case of failure: 1. RAID controller module – Section 5.2.3 2. DIMM module – Section 5.2.4 BBU module – Section 5.3 PSU modules –...

  • Page 74: General Notes On Component Replacement

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual 5.1.2 General Notes on Component Replacement All of the components on the subsystem, including the RAID controllers, PSU modules, cooling modules, and drive trays, are hot-swappable and can be changed while the subsystem is still in operation.

  • Page 75: Notes On Controller Module Maintenance

    Step 2. If working on the dual-controller FALCON-R2224, the workload should have been taken over by the surviving RAID controller. Step 3. Remove the BBU module if one has been installed. Loosen the BBU module’s spring screw and then simply retrieve it from the...
  • Page 76 Falcon 24 Dual Fibre Installation and Hardware Reference Manual Figure -1: Removing the BBU Module Step 4. Disconnect all cables that are connected to the controller module you wish to replace. These include the FC cables connecting to the host or cascaded enclosures, Ethernet cables connected to the LAN port, and any cables connected to the RS-232C audio jacks.

  • Page 77: Dimm Module Replacement

    Chapter 5 Subsystem Maintenance and Upgrading Figure -3: Removing the Controller Module Step 7. Carefully pull the controller module out of the subsystem chassis keeping one hand underneath to support the weight of the module. 5.2.4 DIMM Module Replacement If a DIMM module fails or a DIMM module with a higher memory capacity is required, the onboard DIMM module must be replaced.

  • Page 78: Replacing A Failed Bbu Component

    If this is discovered when you first use the BBU, return it to RAID or your subsystem vendor.
  • Page 79 Chapter 5 Subsystem Maintenance and Upgrading BBU failure can result from the following: A BBU (battery cell pack) has lost its ability to hold electrical charge. This may be the case after the battery cells have been recharged for many times regardless of how long the module has been used.

  • Page 80: Replacing A Failed Psu Module

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual Step 2. Re-install the new BBU. To do this, insert the BBU into the module slot, and fasten the spring screw to secure the BBU. Figure -5: Installing a BBU Module NOTE: The chance of BBU charger failure is comparatively low.

  • Page 81: Replacing A Psu Module

    Chapter 5 Subsystem Maintenance and Upgrading 5.4.2 Replacing a PSU Module To replace a PSU, please follow these steps: Step 1. Flip open the cable clamp (if used) and remove the power cord connecting the failed module to the main power. If the provided cable clamps are used, remove them.
  • Page 82 Falcon 24 Dual Fibre Installation and Hardware Reference Manual Step 3. Remove the failed module by pressing the retention handle down until the PSU is released from the enclosure chassis. (See Figure 5-8) Figure -8: Dislodging the PSU Step 4. Gently pull the PSU module out of the chassis using the retention handle.

  • Page 83: Cooling Module Maintenance

    Chapter 5 Subsystem Maintenance and Upgrading 5.5. Cooling Module Maintenance 5.5.1 Notes on Cooling Module Maintenance Two redundant cooling modules: The subsystem is equipped with two redundant, hot-swappable, dual-fan cooling modules located above the PSU modules. These cooling modules control the internal operating temperature of the subsystem and therefore their working integrity should be maintained at all times.

  • Page 84: Drive Tray Maintenance

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual Step 2. Gently slide the new cooling module into the chassis. Do not use force or slam the module. The slide lock will hold the module in place. 5.6. Drive Tray Maintenance 5.6.1 Notes on Hard Drive Maintenance Hot-swappable drive trays: The drive trays are all hot-swappable.

  • Page 85: Replacing A Host I/O Module

    Chapter 5 Subsystem Maintenance and Upgrading 5.7. Replacing a Host I/O Module All host I/O modules on the FALCON are hot-swappable. If any of these modules failed, the whole module can be replaced online. To install or replace an I/O module, please follow these steps: NOTE: The following instructions are showing only the host I/O module on the right-hand...
  • Page 86 Falcon 24 Dual Fibre Installation and Hardware Reference Manual This page is intentionally left blank 5-14 Replacing a Host I/O Module...

  • Page 87: Appendix A Subsystem Specifications

    Appendix A Specifications Appendix A Subsystem Specifications A.1. Technical Specifications Environmental Specifications Humidity 5% to 95% (non condensing – operating and non-operating) Operating: 0º to 40ºC Temperature Non-operating: -20º to 60ºC Operating: sea level to 12,000 ft Altitude Non-operating: sea level to 20,000 ft Power Requirements 90VAC @ 8AC Input Voltage...

  • Page 88: Technical Specifications

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual EMI/EMC FCC Class-A • • • Safety Requirements UL60950 / IEC 60950 • Shock Half-sine Operating: 5G peak, 11ms duration Non-operating: 10G peak, 11ms duration Vibration Operating 5 to 500Hz, 0.2G, 0.5oct/min Non-operating 5 to 500Hz, 1.0G, 0.5oct/min Warning Alarms...

  • Page 89: Controller Specifications

    A.2. Controller Specifications A.2.1 Configuration Specification 0, 1(0 + 1), 3, 5, 10, 30, 50, JBOD, and non-RAID disk spanning RAID Levels Host O/S Host O/S independent; supports all major platforms Compatibility 2 2Gbps Fibre channels via independent host I/O modules and...

  • Page 90: Drive Tray Specifications

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual A.3. Drive Tray Specifications Specification Height 28mm (1.1inch) Width 110mm (4.3 inches) Depth 218.92mm (8.6 inches) Key-lock A.4. Power Supply Specifications Specification Nominal Power 405W DC Output +3.3V: 3.20V to 3.465V; min. 0.5A, max. 20A +5V: 4.80V to 5.25V;...

  • Page 91: Raid Management

    Concurrent Rebuild on Multiple Drives in a RAID (0 + 1) Logical Drive Salvage the 2 Temporary Failed Drive in a RAID 1, 3 or 5 Logical Drive Salvage the 1 Temporary Failed Drive in a RAID 0 Logical Drive...
  • Page 92 Falcon 24 Dual Fibre Installation and Hardware Reference Manual This page is intentionally left blank Fault Tolerance Management...

  • Page 93: Appendix B Uninterruptible Power Supply

    An uninterruptible power supply (UPS) is a separately purchased battery backup unit that can be connected to an RAID subsystem. If the UPS is sufficiently large, it can power the whole subsystem in the event of an AC power failure allowing the RAID subsystem to safely distribute ongoing I/O processes onto the hard drives.

  • Page 94: Connecting The Ups To The Subsystem

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual B.4. Connecting the UPS to the Subsystem B.4.1 Connect the PSU Module Power Cords The three (3) power cords shipped with the subsystem must be plugged into the power cord sockets in the rear of the PSU modules. The plug at the other end of the power cord must be inserted into a socket on the UPS.

  • Page 95: Power On

    Appendix B Uninterruptible Power Supply B.5. Power On When powering on the subsystem, the UPS must be powered on before the subsystem. To see how to power on the UPS, please refer to the documentation that came with your UPS. Note that the power on sequence described in Chapter 4 will be altered.

  • Page 96: Normal Operational Status

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual B.6.1 Normal Operational Status If the UPS is connected to main power and the UPS battery power level is above 50%, then no status messages will appear and the “Write-back” write policy will be applicable.

  • Page 97: Ups Message Summary

    Appendix B Uninterruptible Power Supply B.6.3 UPS Message Summary Table B-1 below summarizes the UPS messages described above. It is important that you become familiar with these messages and their meanings to help maintain the integrity of the data running through your subsystem. Message AC Power Battery Power...
  • Page 98 Falcon 24 Dual Fibre Installation and Hardware Reference Manual This page is intentionally left blank UPS Status Monitoring...

  • Page 99: Appendix C Spare Parts And Accessories

    Spare parts that come with the subsystem are listed in Table C-1. Model Name Description IFT-84AF22RD24C Fibre to SATA RAID controller module, for ES FALCON- G/R2224 subsystem, no FC-2G SFP host connectors IFT-9274CDTray (tray Drive tray, Type-III bezel and Type-II LED lightpipe...

  • Page 100: Accessories And Optional Items

    Falcon 24 Dual Fibre Installation and Hardware Reference Manual IFT-9274CHandR Right-side forearm handle, 4U/24-bay subsystems IFT-9274CBT-C Battery cell pack, Li-Ion, for ES 4U/24-bay subsystems Table C-1: Spare Parts Shipped with the Subsystem C.2. Accessories and Optional Items Accessories that come with the subsystem are listed in Table C-2. Model Name Description IFT-9011...
  • Page 101 Appendix C Spare Parts and Accessories IFT-9274A2DT2S1S-0030 Drive tray (Type-III bezel and Type-II LED lightpipe), 2-to-1 SATA (SATA-II) MUX conversion, power MOS switch embedded, dual-controller subsystems IFT-9272CDTrayDmy Dummy drive tray, Type-II bezel IFT-9274Cslider32 Slide rails for 24" to 32" deep racks IFT-9274Cslider36 Slide rails for 24"...
  • Page 102 Falcon 24 Dual Fibre Installation and Hardware Reference Manual This page is intentionally left blank Accessories and Optional Items...

  • Page 103: Appendix D Pinouts

    These port sockets receive Small-Form-Factor Pluggable (SFP) fiber optic and copper-based transceivers. Contact RAID’s technical support department for an updated list of SFP transceiver modules that have been tested to comply with the sockets. The pinouts are shown in Figure D-1 and their definitions are shown in Table D-1.
  • Page 104 Falcon 24 Bay Installation and Hardware Reference Manual Pin Name Pin Description Transmitter ground (common with receiver ground) Transmitter fault; not supported FAULT Transmitter disable; laser output disabled on high or open MOD_DEF(2) Module definition 2; data line for serial ID MOD_DEF(1) Module definition 1;...

  • Page 105: Db9 Audio Jack Pinouts

    DB9 Audio Jack Pinouts D.2.1 COM1 Serial Port Cable Part Number: IFT-9270AYCab Figure D-2: RS-232C (Audio Jack) Pinouts The COM1 Y-cable connects the two COM1 ports on redundant RAID controllers to a PC running terminal emulation program. CN1 Pin Number Pin Name Ground...

  • Page 106: Com2 Serial Port Cable To Ups

    Falcon 24 Bay Installation and Hardware Reference Manual D.2.2 COM2 Serial Port Cable to UPS COM2 Cable: Use this cable to connect the COM2 port to a UPS. Part Number: IFT-9270CUPSCab Figure D-3: COM2 Cable CN1 and CN2 Connectors CN1 Pin Number Pin Name Ground CN2 Pin Number...
  • Page 107 Appendix D Pinouts D.3. Null Modem A null modem is used for wire-swap and is necessary for connecting COM1 CN2 to a PC serial port. PN: IFT-9011 Figure D-4: Null Modem Pin Outs Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Table D-4: Null Modem Pin Outs Null Modem...

  • Page 108: Ethernet Port Pinouts

    Falcon 24 Bay Installation and Hardware Reference Manual D.4. Ethernet Port Pinouts Figure D-5: Ethernet Port Pinouts Pin Name Pin Name LAN_TXP LAN_TXN LAN_RXN LAN_RXP Table D-5: Ethernet Port Pinouts D.5. Main Power IEC-type receptacle. Ethernet Port Pinouts...

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