Summary of Contents for Frontier 5667
- Page 1 Frontier DSL SelfConnect Guide Frontier DSL Self-Installation Guide Efficient 674081-IC-0802...
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Page 2: Table Of Contents
Warranty ..........................17 Important - Please Read You may receive your Frontier DSL modem before your scheduled activation date. While Frontier coordinates the installation of your DSL line through our Provisioning Department, it may not be functional until 5:00 p.m. on your activation date. -
Page 3: Getting Started
(Quantity 3) 7. Phone wall jack w/ built-in micro-filter. This wall jack is for a wall-mounted telephone. NOTE: Do not put a phone filter on the phone jack providing Frontier DSL service. 8. Software CD 9. Self-Connect Guide The kit may contain additional items that are not shown such as release notes, or a product registration card. -
Page 4: Customer And Computer Requirements
Customer and Computer Requirements To use Frontier DSL, you must have at least: • A Frontier telephone line that is qualified for Frontier DSL services • A personal computer with Windows 98, Windows 2000, Windows ME, Windows XP, Windows NT or MAC OS 8.1 or greater •... -
Page 5: Installation Options
Installation Options Frontier has provided all the equipment that you will need to connect your computer. Your line will be provisioned with Frontier DSL service on the date you negotiated with your Customer Service Representative. Frontier DSL customers have two equipment installation alternatives: •... -
Page 6: Installing Frontier Dsl Service
To use Frontier DSL, you will need to install microfilters on every telephone jack that sources a telephone set, answering machine or fax machine and shares the phone line with your Frontier DSL connection. - Page 7 4. Connect the phone cord to the phone jack located on the front of the wall-mounted filter. NOTE: If you would like to connect your Frontier DSL modem to this phone line, you can connect it to the phone jack located at the bottom of the filter.
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Page 8: Step 2: Install Your Modem's Software
. Plug the other end of the cable into the wall jack that is (Page 8 - Figure 3) providing your Frontier DSL connection. 5. Plug the square end of the USB cable into the Modem’s (black) (Page 2 - Figure 1, Item 4) USB port . -
Page 9: Step 4: Check For And Configure Tcp/Ip
USB port, you will not be able to complete the self-install. Enabling a port can render a system non-functional depending on the configuration of the hardware in your system. For this reason, you will need to have the installation completed by a Frontier technician. Please contact Technical Support at 1-800-239-4430. - Page 10 9. Windows may prompt you to restart your computer. If it does, click Yes. If it doesn’t, close all windows and restart your computer by clicking the Windows Start button, selecting Shut Down and clicking Restart. Installing Frontier DSL Service Efficient 674081-IC-0802...
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Page 11: Step 5: Configure Your Web Browser And E-Mail Application
STEP 5: Configuring Your Web Browser and E-mail Application PLEASE NOTE: Frontier DSL service works best with the newest versions of the Netscape and Microsoft web browsers. • To upgrade to the newest version of the Netscape web browser, visit the Netscape web site at http://www.netscape.com. - Page 12 ISP, your e-mail application should already be configured correctly. For questions about configuring your Frontier e-mail, go to the Technical Support section of the FrontierNet Web page at http://faq.frontiernet.net. Click on “E-mail”. There you’ll find information to help you set up your FrontierNet e-mail mailboxes and newsreader.
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Page 13: Troubleshooting
Troubleshooting The technical support number for Frontier DSL is: 1-888-239-4430 Modem Lights The lights on your modem can help you diagnose problems with your connection to Frontier DSL. pwr LED Off — The power to the modem is off On Solid –— The power to the modem is on dsl LED Flashing —... - Page 14 You hear static on phone line. If you hear static noise on the telephones connected to the telephone line providing the Frontier DSL, check to make sure you have installed the microfilters correctly. (see pages 5 and 6) NOTE: The in-line micro-filters are directional—the wall side must be connected to the wall outlet, and the phone side must be connected to the telephone.
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Page 15: Frequently Asked Questions
USB light still fails to light, please call 1-800-239-4430. How fast is my Frontier DSL connection? Frontier DSL currently offers you up to a maximum connection of 1 Mbps Downstream/128 Kbps Upstream or 3 Mbps Downstream/128 Kbps Upstream depending on your location. - Page 16 How will my telephone service be affected? Your phone service will not be affected by your Frontier DSL connection. You will be able to talk on the phone while simultaneously surfing the Internet as long as the microfilters have ben installed correctly.
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Page 17: Customer Responsibilities
• If you have not ordered the On-Site Installation option, you will be responsible for performing all necessary connections between your computer and the modem as well as the proper configuration of your computer. If you are unsuccessful at installing Frontier DSL service, you are responsible for contacting technical support for resolution. -
Page 18: Warranty
If this product does not perform as warranted during the Warranty Period, Frontier, at its option and expense, may either repair or replace the defective product or part. Frontier may use new or reconditioned replacement parts or products, at its discretion.
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