Jay 6420 Installation Instructions

JAY Model 6420 Direct Thermal Print POS Receipt Printer works with PC POS Systems by USB I/O
JAY Printer Driver Software v2.1 supports Microsoft Windows OS: XP-SP3 32bit; Vista-SP1 32/64bit; 7-SP1 32/64bit; 8-32/64bit; 8.1-32/64bit; 10-32/64bit
Quick Overview
3 1/8"/80mm Thermal Paper Roll
200mm Print Speed
6420 USB+Serial I/Os
Paper Auto-cutter
Power Output 24VDC
Paper End & Near-end Sensor
RJ 24VDC Cash Drawer Jack
In Box with Printer
USB Interface Cable (Serial IFC optional)
Power Supply Adapter
Power Supply Adapter Power Cord
Starter Paper Roll
Note: No CD is included. Download Software from Company Web Site.
Setup Procedures - Perform tasks in sequential order as follows:
Install Thermal Paper Roll into Printer:
1. Open printer cover
2. Place paper roll in printer with cut edge down facing forward.
3. Pull-out some paper.
4. Close cover. Press down. Avoid error position of paper roll.
Connect the Printer to the POS Terminal
1. Make sure printer power is OFF.
2. Connect applicable IFC to the USB I/O connector port in back of the printer.
3. Connect other end of the IFC to a USB connector port on POS terminal.
Prepare Cash Drawer for Operation (if user's cash drawer is used):
1. Open cash drawer by turning front drawer lock to the left.
2. Remove the hold-down tape from installed cash tray &/or coin till.
3. Make sure that cash tray &/or coin till are seated flat in the drawer.
4. Connect cash drawer to the POS Receipt Printer
5. Drawer Lock Functions:
a. LOCK OPEN (Straight up & down) - Normal operating status.
b. LOCK CLOSED (Turn Key right) - Cash drawer does not open.
c. MANUAL OPEN (Turn Key left) - Emergency drawer entry.
Perform Printer Self-checking Function - Verifies that printer operates:
1. Connect the Power Supply Adapter to the POS Printer:
a. Connect the Power Supply Adapter Cord to an AC wall outlet.
b. Connect the Power Supply Adapter Cord to the Power Supply Adapter.
c. Connect the Power Adapter to the Printer.
2. Make sure printer POWER SWITCH is in OFF position.
3. Press FEED button & hold down.
4. While FEED button is pressed & held down turn POWER SWITCH to ON.
5. The Self-Check List prints.
Copyright © 2016 by JRS-All Rights Reserved / www.jaysystems.com
JAY Model 6420
POS Receipt Printer
Control Panel - Lights / Button
Power Power light appears when connected to the power supply.
Error light appears under the following conditions:
1. Printer overheats
Error
2. Receipt paper low.
3. Paper roll cover &/or cutter replacement error.
4. Paper jams. ERROR flashes. See "Fix Paper Jam".
Paper Paper light appears when the paper roll is low &/or wrong paper roll size is installed.
Feed Press paper feed button to advance paper length.
For Multiple Menus of Printer Features & Functions
• Press "Printer Settings" in main menu. 1
• Make changes if required. Proceed to next Menu. Note changes made.
Model 6420 Direct Thermal Print POS Receipt Printers
USB Interface
JAY Model 6420
USB+Serial I/Os Cable
Install Printer Driver Software v2.1 onto PC POS Terminal:
1. Download Printer Driver Software v2.1 from the Company web site:
www.jaysystems.com.
a. Click on "Products".
b. Click on "Printers".
c. Scroll to bottom for listing of "JAY 80mm Direct Thermal Print POS
Receipt Printer Driver Software v2.1".
d. Click "Click Here". Menu is displayed.
2. Click on Install Driver:
a. Wait for installation to complete.
b. Close separate window.
3. Click on USB Interface:
a. Drop-down menu appears.
b. Select USB Interface.
c. If USB Interface cannot be selected see NOTE 1 under "Trouble
Shooting".
4. Click on USB I/O Port #:
a. USB I/O Port # Drop-down Menu appears.
b. Select USB port from drop-down menu
i. USB I/O port is usually lowest # in menu.
ii. If a USB I/O port is not available perform USB I/O maintenance or
see Installation Support under Trouble Shooting.
iii. Switching USB port or using USB hubs will change port #.
Perform Test Operation
1. Press Test:
a. Printer prints "Testing" on receipt.
b. Cash drawer opens (if one is installed with system).
2. If cash drawer does not open:
a. Check connections.
b. Redo Setup Procedures.
3. If drawer continues to not open see NOTE 2 under "Trouble Shooting".
End of Setup Procedures
st
Menu Screen Path appears.
JAY Direct Thermal Print POS Receipt Printer Model 6420 Manual-January 3, 2016
Installation Instructions
Power Supply
Power Supply
Adapter
Power Cord
Mini Starter
Paper Roll