1. Manuals
  2. Brands
  3. Telstar Manuals
  4. Telephone
  5. 4x16
  6. User manual

Telstar 4x16 User Manual

Telx pabx
Hide thumbs
Table of Contents

Advertisement

Quick Links

PBX System
USER'S MANUAL
v2.1
for TELX PABX Models 3x8 4x16
4x24 4x32 6x16 6x24 6x32

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 4x16 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Telstar 4x16

  • Page 1 PBX System USER’S MANUAL v2.1 for TELX PABX Models 3x8 4x16 4x24 4x32 6x16 6x24 6x32...

  • Page 2: Before Operation

    Before Operation What Kind of Telephones You Can Use With Our PBX Can use any brand Single Line Telephone Set to program and work with it Attention Make Sure the Power Supply is 220VAC or 110VAC Before Connection. WARNING CHECK THE POWER SUPPLY OF THE PBX BEFORE CONNECTION, MAKE SURE IT IS SAME AS LOCAL VOLTAGE DO NOT PLUG IN OR PLUG OUT THE ADD-ON CARD OR OTHER EQUIPMENT WHEN PBX IS POWER ON.

  • Page 3: Make Calls

    1.1 Make Calls 1.1.1 Basic Calling - Intercom Call - Call Operator - Call Outside Intercom Calling The extension call to other extension. Operate Extension no. (8001~8128) Off-hook Dial extension number Talk Extension no. : It means original extension numbers 8001,8002,8003 ~8128 ,or the new numbers that you have modified;...
  • Page 4 1.1 Make Calls Call Operator The extension call to Operator / Reception extension. Any Telephone Dial “9” Off hook Talk Operator extension: in factory it refer to extension 8001 & 8002; The first ringing extension is 8001, if busy then 8002 will ring ; Call Outside The extension call to outside telephone number .

  • Page 5: Last Number Redial

    Make Calls 1.1.2 Last Number Redial Last Number Redial You can dial the last number again by quickly press Re-dial button. Redial number (REDIAL) Off hook dial button Talk REDIAL...
  • Page 6 1.1 Make Calls Call Forwarding on Busy Call to the busy extension can be forwarded to second extension. To set Extension no. “confirm music” Off hook #*1 + second Extension number To cancel “confirm music” Off hook #*+ 100 Call Back on Busy (Camp-on) Call to the busy extension and busy extension will ring back when free.
  • Page 7 Make Calls 1.1.3 Abbreviation Dialing Intercom status, you can conveniently use 2- digit number to make outside call. To Enable EXT8001 Off-hook Input **002008# + *30ABCD1# On-hook Remarks: You need enable Abbreviation-dialing function at master port 8001,ABCD is the extension number such as 8002,8005,8007 etc. To Disable: **002008# *30ABCD 0# Save Number Telephone no.

  • Page 8: Receiving Calls

    1.2 Receiving Calls 1.2.1 Answering Calls Answering Call by lift Handset Simply pick up the ringing extension to answer the incoming call. Operate Ringing Pick up Talk handset Answering Call by Handfree Without lift the handset to answer the incoming call. Operate (HANDFREE) HANDFREE...

  • Page 9: Call Pickup

    Receiving Calls 1.2.2 Call Pickup You can answer an incoming call that is ringing at other extension: - Randomly Pickup: pick up a ringing extension randomly; - Group Pickup: pick up a ringing extension within same group, System can set max. 2-group. Refer to System Program 24; Randomly Pickup Can pick up the extension which firstly ring .

  • Page 10: Do Not Disturb (Dnd)

    Receiving Calls 1.2.3 Do Not Disturb (DND) The call will not ring to your extension after set DND feature To Set Off-hook To Setup: Press #*71 On-hook To cancel the DND feature at the extension: To Cancel Off-hook To Cancel: Press #*70 On-hook...
  • Page 11 1.2 Receiving Calls 1.2.4 Boss Secretary Calls All calls to Boss will automatically transfer to Secretary extension firstly.Thus no spam calls will disturb Boss. System support max. 8pcs of telephones to set this feature at same time. To Set Boss’s Extension Off-hook To Setup: Press #*6 800x On-hook...

  • Page 12: During A Conversation

    1.3 During a Conversation 1.3.1 Call Transfer Call Transfer You can transfer the conversation to other extension party. Operate During a conversation: Extension no. Flash Hook-switch Input umber on-hook Extension n After flash the hook-switch, the Caller party will hear Music-on-holding. You can dial “R”...

  • Page 13: Call On-Hold

    During a Conversation 1.3.2 Call On-Hold You can hold on the conversation with CO Line party and retrieve it. To Set (FLASH) During conversation,Flash /click Hookswitch, and input ###. To Retrieve Retrieve itself on-hold call:Off-hook and input ### Retrieve any on-hold call:Off-hook and input ##*. The on-hold call will be cut off if within 3 minutes do not take back.
  • Page 14 During a Conversation 1.3.3 Multi-party Conference Call To Call For a Conference During a 2-party conversation (1CO +1EXT), you can add a third party join together for a 3- party conference call. Operate During a conversation: Extension no. Flash Hookswitch Press * + Extension number 3-party conference The conversation party should be 1 Outside Line party and 2 extension party.
  • Page 15 1.4 When You Leave Desk 1.4.1 Call Forwarding to PBX Extension You can forward the incoming call to some specified extension before you leave. - Forwarding All Calls - Call Forwarding On-busy - Call Forwarding Cancel To Set Forward Extension no. All Calls: Off hook ,Press #* 2 + extension no.

  • Page 16: Special Operation

    When You Leave Desk 1.4.2 Lock Your Extension You can lock your extension so that other person can not dial out . To operate To Lock Password no. Off hook ,Press #* 3 + extension password no. + on-hook To Unlock Password no.
  • Page 17 1.5.1 Self-check Extension Numbers Y ou can see the original and after-numbering number for the present extension. To Operate Off hook ,Press #* 9 + on-hook 1.5.2 Dial-out & Call Operator Code Switch You can select to dial “0” or dial “9” to call PSTN telephone number or call to Operator. Code: To Set EXT8001 off-hook...

  • Page 18: System Program

    System Program 2.1.1 Modify System Program Password Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 0 1 N E W P # New Password On-hook 2008: It is the original 4-digit password for System Program; NEWP: It refer to any 4-digit new password that you can set;...
  • Page 19 System Program 2.1.2 Play Music on Hold Steps Press Button 0 2 0 0 0 8 # Extension 8001 Off-hook System Password Music playing On-hook 2008: It is the original 4-digit password for System Program; Music: the built-in music can not be changed ,it will be played when Caller is transferring;...
  • Page 20 2.1 System Program 2.1.3 Return PBX to Factory Setting Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 9 0 0 0 # On-hook User can re-set system to factory after system work for some time; This code do not re-set Extension number, Outside Line port switch status and Call logs for PC.

  • Page 21: System Date /Time Setting

    System Program 2.1.4 System Date /Time Setting Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 8 5 1 Y Y Year Month Date Week 5 2 h h On-hook Hour Minute On-hook “ ”: Year, such as 2010 need to input "...
  • Page 22 2.2 Auto or Operator Attendant Program 2.2.1 Record Auto-attendant Message Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook Hello,this is miracall company 1 2 1 # Please dial extension number, 8002 begin record after 15seconds for sales,8003 for purchase welcome msg.
  • Page 23 Auto or Operator Attendant Program 2.2.2 Play Auto-attendant Message Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook 1 3 1 # Hello,this is miracall company Please dial extension number, after 15seconds 8002 for sales,8003 for purchase 1 3 2 # Hello,the extension you dialed is after 8 seconds...
  • Page 24 2.2 Auto or Operator Attendant Program 2.2.3 Set Outside Lines in Auto-attendant Mode Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 1 0 # C O # 01~16 outside line port On-hook “ ”: This code is to set All Outside Lines in Auto-attendant mode;...
  • Page 25 Auto or Operator Attendant Program 2.2.4 Auto-attendant Reception Setting Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 5 A B C 1st Reception 8001 6 a b c 2nd Reception 8002 On-hook These codes are to set the ringing extensions in Auto-attendant mode. ABCD: Extension number (8001~8128 ,the firstly ringing reception,factory is EXT8001 ) abcd: Extension number (8001~8128 ,the secondly ringing reception,factory is EXT8002) Situation 1: During welcome message playing, Incoming Caller dial “0”,then the call will be...
  • Page 26 2.2 Auto or Operator Attendant Program 2.2.5 Set Outside Lines in Operator-attendant Mode Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 1 1 # C O # 01~16 outside line port On-hook “ ”: This code is to set All Outside Lines in Operator-attendant mode;...
  • Page 27 2.2 Auto or Operator Attendant Program 2.2.6 Operator-attendant Ringing Assignment Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 2 1 C O # Delete the old ringing 01~16 extension outside line port 2 2 C O a 01~16 New ringing extension outside line port...
  • Page 28 2.2 Auto or Operator Attendant Program 2.2.7 Attendant Day/Night time Auto-switch Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 7 7 H H M M h h 1st Day/Night Start Hour/Minute End Hour/Minute Attendant mode select 7 8 H H M M h h 2nd Day/Night...
  • Page 29 2.2 Auto or Operator Attendant Program 2.2.8 Cancel Attendant Day/Night time Auto-switch Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 7 7 # Cancel 1st Day/Night 7 8 # Cancel 2nd Day/Night On-hook This code is to cancel the setting for auto-switch of attendant mode;...
  • Page 30 Auto or Operator Attendant Program 2.2.9 Attendant Date/Week time Auto-switch Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 7 9 1 1st Date Date/week:1~7 Attendant mode select 7 9 2 2nd Date Date/week:1~7 Attendant mode select On-hook You can set two different Date/week time, such as Saturday and Sunday;...
  • Page 31 Auto or Operator Attendant Program 2.2.10 Cancel Attendant Date/Week time Auto-switch Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password Cancel 1st Date/week 7 9 2 # Cancel 2nd Date/week On-hook This code is to cancel the setting for auto-switch of attendant mode;...
  • Page 32 Auto or Operator Attendant Program 2.2.11 Attendant Auto-switch - Cancel All Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 7 9 3 Cancel all On-hook This code is to cancel auto-switch for Day/night and Date/week wholy;...
  • Page 33 Outside Line Program 2.3.1 Enable/Disable Outside Line Ports Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 1 U # 1st 8 port CO card Outside line port no. 1~8 4 2 V # 2nd 8 port CO card Outside line port no.
  • Page 34 Outside Line Program 2.3.2 Outgoing Line Restriction & Cancel Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password C D # 01~16 Extension outside line port On-hook You can restrict extension can only select specific outside line port to make outgoing call; : “01”~ “16”...
  • Page 35 2.3 Outside Line Program 2.3.3 Exclusive Line & Cancel Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password C D # 01~16 Extension outside line port On-hook Some outside line can only specially used by some extensions ; : “01”~ “16”...
  • Page 36 2.4 Extension Program 2.4.1 Extension Group Setting Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 7 A B C D Q # Groups:0~9 Extension On-hook Allow you to assign outside lines into different group, the extensions can not use the outside lines in different group, but incoming call can be transferred to different group;...

  • Page 37: Extension Flexible Numbering

    2.4 Extension Program 2.4.2 Extension Flexible Numbering Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password Prefixed number 1~8 5 2 P e f prefixed number & digit-number Extension 2,3 or 4 digit-number length a b c A B C D # New extension number...

  • Page 38: Toll Restriction

    Extension Program 2.4.3 Toll Restriction Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 6 1 A B C D S # Toll restriction 01 Class of service 0~9 Extension number 6 2 A B C D S # Toll restriction 02 Class of service 0~9 Extension number...
  • Page 39 Extension Program 2.4.3 Toll Restriction “*62ABCDS#” : the 2nd choice to set the Toll Restriction class for extension “ABCD” ; : “0” ~ “9” ( Toll class of service : “0” - Only allow intercom call ; “1”~ “6”- Can not dial the telephone numbers which starting with prefixed number at Prefixed number group 1~6 (P);...
  • Page 40 2.4 Extension Program 2.4.4 Toll Restriction - Cancel Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 6 3 A B C D # 6 3 # Cancel restriction Extension number Cancel all On-hook “*63ABCD#”...
  • Page 41 2.4 Extension Program 2.4.5 Prefixed Digit - Cancel Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 6 7 P # Cancel restriction Prefixed number group 1~9 corresponding to Class of service On-hook “*67P# ” : to clear the prefixed digit set in Group : “1”...
  • Page 42 2.4 Extension Program 2.4.6 Call Duration Control Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password duration 8 1 A B C D Extension number01~60 Set for all extensions minutes On-hook “*81ABCDmn#” : to restrict conversation time for extension “ABCD” ; mn: the duration from 01 minute to max.
  • Page 43 2.4 Extension Program 2.4.7 Call Duration Control - Cancel Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 8 2 A B C D # to cancel 8 3 # Extension number Cancel for all extensions On-hook “*82ABCD#”...
  • Page 44 2.4 Extension Program 2.4.8 Reset Extension-lock Password Steps Press Button 0 0 2 0 0 8 # Extension 8001 Off-hook System Password 8 4 A B C D # to cancel 8 4 # Extension number Reset for all extensions On-hook “*84ABCD#”...

This manual is also suitable for:

3x84x324x246x246x326x16

Table of Contents