Manufactured using quality materials with a strong body and 100% waterproof, the PetTrackie can be worn at all the times even when swimming*. A subscription is required for Mobile Data, Pre-paid monthly, No Contract, Opt Out Anytime.
*The PetTrackie is 100% waterproof in water to a depth of -1 meter for up to 30 minutes, maximum temperature of 20 degrees Celsius as long as the back or side of the device has not been opened.
Powering on the Device To Power on your PetTrackie, press and hold the Hexagon shaped button for about 3 seconds until you hear the device say “hello”. After you turn on the device, you will see the LED light change colour red-blue- green-red, which means the device is detecting the sim card.
Step 1 - Activate SIM Card Your PetTrackie comes with pre-fitted mobile SIM card which requires a subscription and includes Unlimited location data worldwide in over 150 countries, Pre-paid monthly, No Contract, Opt Out Anytime. Our advanced ‘always roaming’ Spanish sim...
Step 3 - Download the WatchOvers PetTrackie APP Scan the QR code below OR search for "WatchOvers PetTrackie" in Google play or the App Store to download our App and Tap install. After install is complete please Tap “OK” to allow notifications in order to receive alerts & notifications.
Note: All phone numbers in the App should be setup using your international prefix such as 0044, 00353, 0033, 0049, 0039, 0034 etc. to ensure location data transfers when travelling to another country. Step 5 - Pairing your device with the App Sign into the App and Tap on the + Icon.
Your account and device is now set up. You can pair the device with up to 16 accounts including the administrator in the Master list. Ensure notifications are turned on within your phone settings to receive alerts from your PetTrackie. Set the correct time and date on the device. Tap Manage, Tap Device time, check the time and date shown is correct and Tap Done.
Location Map Screen Home Screen Add a Device Tap the Plus + Icon and scan the CID QR code or add the CID number manually to add a new device to your app account. It is important to follow the 6 steps above when adding a device.
Locate Tap the Loc button to see the current location of the device. The device updates automatically every 60 seconds so the Loc button is only required where you have the device set on Manual Location mode. If the device is powered off, the map will show the last known location.
Edit an Administrator number or Delete a Backup Administrator To edit the contact number or delete a Backup Administrator, Tap Master, press on the contact number and hold it for about 2 seconds until the pop up is displayed. Tap Edit or Delete.
Messages /Alerts Tap Message to open the messages screen. When there is an incoming message or alert for the device for low battery, Enter/Exit Geo-fences, change of administrator’s rights etc, a red dot will appear on the Message icon. Tap Message and scroll down to check new messages or alerts.
Tap on Owner / Caregiver to change Master 1 to your own name. Tap Pet Type to change the type of pet. Tap Birthday to set or edit your pets’ birthday Tap Height to set or edit your pets’ height Tap Weight to set or edit your pets’...
Fence list Tap Fence list to set up or edit geo-fences. You can set up multiple geo-fences of square, rectangular or circular shapes. Tap on Add fence. Tap on the Icon to the left of the slider to set a circular, square or rectangular fence.
Tap Turn off device remotely, Tap on the date box to set the time and date you want the device to automatically power back on and Tap the Powered off button. To turn off the device so that it must be powered back on using the power button on the device, Tap Do not power on automatically which will turn green and Tap Powered off.
Removing the sim card when the device is powered on may cause damage to the device. If removing the WatchOvers sim card, the device must be powered off before removing and when fitting the sim card, then powered on with the sim card fitted to avoid damage to the device.
There is continuous upgrading and updating to enhance this product, thus the content may be different to your product, which is subject to change without prior notice. The illustrations in the Users’ Manual are for your reference only. WatchOvers Limited reserves the right to change the User’s Manual. 1...