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4. UNIT OPERATION
AC Load on Inverter
Auto Backup Mode (Factory default setting-"Fd"):
Although the Power Inverter can provide high surge power up
The unit is fully automatic. When utility power is available, the unit
to two times the rated output power, some high surge loads like
is running in AC bypass mode. AC output is supplied from the util-
sump-pumps, heavy duty motors etc. may still trigger the inverter
ity. The internal AC charger is ON and will automatically top up the
protection system even though the load falls within the power rat-
battery bank that is connected to the unit. When there is a power
ing of the inverter. A higher power Inverter-Charger is required for
failure from the utility or an AC source is not available, the unit will
these appliances.
run on battery power and the unit will generate sinewave AC output
to maintain and operate the load continuously.
Estimate Run time on Load
Following run times are estimates for reference, based on using
Non-Backup Mode
different battery bank sizes. Actual run times may vary.
Same as Auto Backup Mode but when there is a power failure of
AC Load
the utility or the AC input source is not available, the inverter will
50W
not turn ON automatically. You are required to manually turn ON the
100W
inverter using the 'Power' button.
200W
500W
Understanding the Display Function:
1000W
1500W
2000W
2500W
3000W
Note: N.R. - Not Recommended
5. FEATURE SETTING
To understand more about the unit features, read the following section
and follow the instructions to make changes to the desired setting.
Default Factory Setting:
In (Inverter):
Status LED Display LED Display Function/Status
Cu (Charger):
Green (solid) Green
'FuL'
By-Pass Mode. Battery is fully charged
Green
By-Pass Mode. Battery charging in
OFF
'buL'
AL (Alarm):
(flashing)
progress and is in 'BULK' mode
Sd (UV shutdown):
By-Pass Mode. Battery charging in
OFF
'Abs'
bAt (Battery type):
progress and is in 'ABSORPTION' mode
Cb (Maximum current): Cb3 - Maximum Shore Power Current draw is 16A
Amber
Battery Mode, inverter is running, display
Green
'12.5'
(solid)
shows battery voltage in DC volts
Understanding the Unit Settings
Battery Mode, inverter is running, display
Amber
'0.80'
shows output power in kW (800W as shown)
Inverter is disabled, unit will not provide backup function when utility
Amber
Battery Mode and AC Input is detected and AC output
In0
power is not available
(flashing)
will switch to By-Pass mode within 20 seconds
In1
Inverter is set to standby mode with power save mode OFF. Unit will
Unit has shutdown. Display shows error
provide backup function when utility power is not available
Red (solid) OFF
E01-E12
code (See error code reference chart below)
Inverter is set to standby mode with power save mode ON. Unit will
provide backup function only when utility power is not available AND
In2
the load connected to the output is >10W and once it is ON, it will
Understanding the Power and Select push button function
turns off when the output is <3W. Note: Unit will turns ON every 10
A beep sound will occur every time when the 'Power' or 'Select'
s to check on the power consumption.
button is trigger.
Bulk/Float current setting:
'Power' button function:
5A-40A
1000W Unit: 5A/1.5A, 10A/2A, 20A/3A, 40A/4A
5A-55A
- Turns inverter On/Off during Battery Power Mode. Press and
2000W Unit: 5A/1.5A, 15A/3A, 35A/4A, 55A/6A
Battery Type and Voltage Setting (Bulk/Absorption/Float)
hold for 1 second to turn unit ON or OFF
FLo
Flooded: 14.4V / 14.4V / 13.5V
Note: The 'Power' button cannot be used to turn AC Output OFF
GEL
GEL:
during AC By-Pass mode.
AG
AGM:
'Select' button function:
FI
Fixed:
- Check unit setting: Press once to check or verify unit's present
set functions
Battery under voltage setting is set to LOW
(setting used for normal operation)
Understanding the Error Code
SdL
Code Condition
Corrective Action
Input battery voltage is too
Recharge battery immediately and
E01
Battery under voltage setting is set to HIGH (setting to
low and unit has shutdown
restart unit
avoid battery over discharge when connected to car start battery)
Check battery voltage or determine if
Input battery voltage is too
E02
any external charger is connected to
SdH
high and unit has shutdown
the battery bank
AC output is overloaded or
Check load connected to the output.
E03
short circuited and unit has
Reduce load and restart the unit
shutdown
Turn unit off and wait for 15 minutes
Fault and warning audible alarm is disabled. Display panel only
Internal temperature is too
AL0
E04
before restarting. Check if any object
shows error code and audible alarm will not sound.
high and unit has shutdown
has blocked the air flow of the unit
AL1
Audible alarm will sound when fault or warning occurs.
Input battery voltage is low
Recharge battery as unit will
E05
and warning occurs
shutdown shortly
1000W Unit
AC output has sensed high
E06
Reduce load
AC Load current Charger Current AC Load Current
and is close to shutdown limit
Setting for AC Input Breaker with 8A rating. Maximum current draw
Internal temperature is high
Reduce load and check if any
E07
from AC Input Breaker = 8A. Battery charger charging current will
and is close to shutdown limit
ventilation of the unit is blocked
automatically reduce when there is a high power draw from AC input.
E08
Not used
Cb1
> 9 Aac
6 - 7 Aac
E09
Not used
4 - 6 Aac
Battery Charging voltage
< 4 Aac
E10
Check battery setting
too high
Setting for AC Input Breaker with 10A rating. Maximum current
draw from AC input Breaker = 10A.
E11
Battery bad
Battery did not accept charge
> 9 Aac
Cb2
8 - 9 Aac
Internal transfer switch
Reduce load and check if any
6 - 8 Aac
E12
temperature is high and
ventilation of the unit is blocked
< 6 Aac
shutdown occurs
Setting for AC Input Breaker with 16A rating. Maximum current
draw from AC input Breaker = 16A
> 15 Aac
Cb3
14 - 15 Aac 10 Adc
12 - 14 Aac 20 Adc
< 12 Aac
Reset all settings to manufacturing default settings
Fd
(40A for 1000W Unit or 55A for 2000W Unit, In1, AL1, SdL, Flo, Cb3)
Understanding the Charger De-rating Current:
The charger current will be de-rated when the environment
temperature reaches 60 °C (140 °F) or the internal temperature
reaches the pre-set values.
Unit
De-rated Values
>90°C (194°F)
Internal
>95°C (203°F)
Temperature
<85°C (185°F)
>60°C (140°F)
Environment
Temperature
>55°C (131°F)
Estimate run time on different 12V Battery Bank Size
Enter Function Menu for unit setting:
60AH
120AH
180AH
240AH
300AH
To enter unit Function Menu, press and hold "Power" and "Select"
11 hrs.
22 hrs.
33 hrs.
44 hrs.
55 hrs.
button together for about 5 seconds until a beep is sounded.
5 hrs.
11.5 hrs.
17 hrs.
23 hrs.
29 hrs.
When you are in Function Menu:
2.5 hrs.
5 hrs.
8 hrs.
11 hrs.
13.5 hrs.
49 mins
2 hrs.
3 hrs.
4 hrs.
5 hrs.
- Press 'Power' button for 1 second to toggle between different
15 mins
49 mins
1.5 hrs.
2 hrs.
2.5 hrs.
Functions Menu like 'Cu', 'In', 'AL', 'Sd', 'bAt', 'Cb' and 'Fd' etc.
8 mins
27 mins
49 mins
1 hr
1.5 hrs
- Press 'Select' button for 1 second to enter Individual Function
N.R.
15 mins
34 mins
49 mins
1 hrs
Set Menu and you can make change to the settings.
N.R.
11 mins
25 mins
37 mins
49 mins
- The unit will EXIT the Main Menu automatically if 'Power' and
N.R.
N.R.
17 mins
27 mins
37 mins
'Select' buttons is not trigger for more than 5 seconds.
When you are in Individual Function Set Menu:
- Press 'Select' button for 1 second to toggle between different
setting values.
- Press 'Select' button for 5 seconds to set selected setting and
exit to next Main Menu
In1 - inverter enabled in standby mode with
See more details on flow chart below.
load sense off
40A or 55A - charger enabled (40A for
1000W Unit and 55A for 2000W Unit)
AL1 - alarm enabled
SdL - Under voltage shutdown set to low setting
FLo - Flooded typed
Inverter Setting
Charger Current Setting
14.2V / 14.2V / 13.8V
14.3V / 14.3V / 13.4V
13.5 Vdc fixed voltage
Battery Under Voltage Setting
Under voltage alarm:
11.0 Vdc
Under voltage alarm recovery: 11.3 Vdc
Under voltage shutdown:
10.5 Vdc
6. TROUBLESHOOTING
Under voltage recovery:
12.0 Vdc
To troubleshoot the unit, please note the error code displayed on the
main unit and review "Understanding the Error Codes" in section 4.
Under voltage alarm:
12.1 Vdc
Under voltage alarm recovery: 12.3 Vdc
Problem
Symptom
Under voltage shutdown:
11.8 Vdc
Under voltage recovery:
12.6 Vdc
The unit is off
No output
Alarm Setting
voltage. And
Status LED is off.
No power to unit
No AC output.
AC Input Branch Breaker Setting
Circuit Breaker
Status LED is
is tripped
2000W Unit
Green
Charger Current
Circuit Breaker
is tripped
No Output.
Check error
Status LED is
code on display
in Amber
5 Adc
> 6.5 Aac
5 Adc
Check AC Load
10 Adc
4.5 - 6.5 Aac
15 Adc
Sense setting
20 Adc
2.5 - 4.5 Aac
35 Adc
40 Adc
< 2.5 Aac
55 Adc
5 Adc
> 8.5 Aac
5 Adc
10 Adc
6.5 - 8.5 Aac
15 Adc
20 Adc
4.5 - 6.5 Aac
35 Adc
40 Adc
< 4.5 Aac
55 Adc
5 Adc
> 14.5 Aac
5 Adc
12.5 - 14.5 Aac
15 Adc
10.5 - 12.5 Aac
35 Adc
40 Adc
< 10.5 Aac
55 Adc
Manufacturing Default Setting
7. SPECIFICATIONS
Note: Specifications are subject to change without notices.
WP-SUPREME COMBI
1000-40
Article nr.
61121040
Maximum charger will de-rated to half
Inverter
Charger current reduced to 5A
AC Output Power
1000W
Charger current recover back to set value
AC Output Current
4.3A
Charger current reduced to 5A
AC Surge Power (Peak)
2000W
AC Output Voltage/Frequency
Charger current recover back to set value
AC Output Waveform
Sinewave (<3% THD)
Nominal DC Input Voltage
No Load battery draw
DC Input Voltage operating range
Under Voltage Alarm
Under Voltage Alarm Recovery
Under Voltage Shutdown
Under Voltage Recovery
Over Voltage Shutdown
USB
USB Port
AC trAnSfer SwItCh
Transfer Time
Transfer Relay Rating
AC Input Source Setting
AC Output Port 1 (AC Socket) CB1-3
AC Output Port 2 (Hard Wire Connector)
DISplAy
Display Panel Port
Inverter Mode
Input Voltage, Output Power
Charger Mode
Status & Battery voltage
ChArger
Charging Voltage Range
Float Voltage Range
Charger Current (max)
40ADC
Charger Current Setting
5,10,20,40
Battery Type
Gel, Flooded, AGM, Fixed
Charge Control
Bulk/Absorption/Flooded
Efficiency
SAfety AnD envIronmentAl
Agency Markings
Operating Temperature
0°C to 40°C (32°F to 104°F)
Storage Temperature
-20°C to 60°C (-4°F to 140°F)
Relative Humidity
5-90% noncondensing
Operating Altitude
Up to 9,843ft (3000m) above sea level
weIghtS AnD DImenSIonS
Weights
12.5lbs (5.7kg)
Dimensions
9.0 x 18.8 x 4.5" ( 230 x 478 x 114 mm)
Solution
Turn unit ON by following the
instruction in Section 4 to turn unit ON
Check DC fuse, Disconnect switch (if
installed) and check if Branch breaker
is either blown or turned OFF
Check load and reset the breaker
Check load and reset the breaker
Verify the error condition and make
correction
AC Load connected must be below
the threshold of the AC Load sense
setting
8. WARRANTY
One Year Limited Warranty
The limited warranty program is the only one that applies to this
WP-SUPREME COMBI
unit, and it sets forth all the responsibilities of WhisperPower
2000-55
Technology. There is no other warranty, other than those described
61122055
herein. Any implied warranty of merchantability of fitness for a
particular purpose on this unit is limited in duration to the duration
2000W
of this warranty.
8.7A
This unit is warranted, to the original purchaser only, to be free of
4000W
defects in materials and workmanship for one year from the date of
230VAC / 50Hz
purchase without additional charge. The warranty does not extend
to subsequent purchasers or users.
12.5VDC
Manufacturer will not be responsible for any amount of damage in
< 1.5ADC
10.5 – 15.5VDC
excess of the retail purchase price of the unit under any circum-
11.0/12.1VDC
stances. Incidental and consequential damages are specifically
11.3/12.3VDC
excluded from coverage under this warranty.
10.5/11.8VDC
This unit is not intended for commercial use. This warranty does
12.0/12.6VDC
not apply to damage to units from misuse or incorrect installation/
15.5VDC
connection. Misuse includes wiring or connecting to improper
polarity power sources.
5V, 750mA
Return/repair policy:
< 30ms
If you are experiencing any problems with your unit, please contact
16A
our customer service department at sales@whisperpower.com or
8, 10, 16A
(0031)512 571 550 before returning product to retail store. After
16A max
speaking to a customer service representative, if products are
16A max
deemed non-working or malfunctioning, the product may be re-
RJ12
turned to the purchasing store within 30 days of original purchase.
Any defective unit that is returned to manufacturer within 30 days
of the date of purchase will be replaced free of charge.
13.5 -14.4VDC
13.4 – 13.8VDC
55ADC
5,15,35,55
>80%
CE
14.5lbs (6.6kg)
WhisperPower BV Kelvinlaan 82, 9207 JB Drachten, The Netherlands, Tel: +31 (0) 512 571 550, Fax: +31 (0) 512 571 599, info@whisperpower.com, www.whisperpower.com
If such a unit is returned more than 30 days but less than one year
from the purchase date, manufacturer will repair the unit or, at
its option, replace it, free of charge. If the unit is repaired, new or
reconditioned replacement parts may be used, at manufacturer's
option. A unit may be replaced with a new or reconditioned unit of
the same or comparable design. The repaired or replaced unit will
then be warranted under these terms for the remainder of the war-
ranty period. The customer is responsible for the shipping charges
on all returned items.
Limitations:
This warranty does not cover accessories, such as adapters and
batteries, damage or defects result from normal wear and tear
(including chips, scratches, abrasions, discoloration or fading
due to usage or exposure to sunlight), accidents, damage during
shipping to our service facility, alterations, unauthorized use or
repair, neglect, misuse, abuse, failure to follow instructions for care
and maintenance, fire and flood. If your problem is not covered
by his warranty, call our Customer Service Department at sales@
whisperpower.com or (0031)512 571 550 for general information
if applicable.
EC DECLARATION OF CONFORMITY
We Whisper Power BV, Kelvinlaan 82, 9207 JB Drachten,
The Netherlands, hereby declare that:
Product:
61121040 WP-Supreme Combi 1000-40
61122055 WP-Supreme Combi 2000-55
Is in conformity with the following provisions of the EC
2004/108/EC (EMC directive). The following
harmonized standards have been applied:
- Generic emission standard: EN61000-6-3: 2007
- Generic immunity standard: EN61000-6-1: 2007
2006/95/EC (Safety directive),
with the following standard:
- Low voltage standard: EN60950: 2000
Drachten,
R. ter Heide
C.E.O. Whisper Power B.V.
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