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TAB-Austria Golden Island Go4Gold Manual

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Summary of Contents for TAB-Austria Golden Island Go4Gold

  • Page 3 We thank you for choosing Golden Island Go4Gold We recommend you, for a satisfactory use of your Golden Island Go4Gold, that you read the manual exactly. We wish you much success and much joy with your Golden Island Go4Gold. Please store this manual in such a way as to make it readily at hand if so required.
  • Page 4 Modification History: 11.11.2008 First Revision 08.01.2009 V2.01 22.01.2009 V2.03: additions for OTM 16.03.2009 V2.02 and V2.04: additions for maintenance of printer and coin and note acceptor; changes in operator mode for hopper statistics, refill and revision 10.06.2009 V2.07 Page: ii...

  • Page 5: Table Of Contents

    Contents Contents 1 Safety Information 2 Description 2.1 General ........2.2 System components .
  • Page 6 8.8 Reset ......... 9 Operator menu 9.1 Accountancy .
  • Page 7 19.3 Cleaning the Printer Head ......20 Replacing Coin or Bill acceptor 21 Declaration of CE conformity 22 EULA for Microsoft Software 23 Warranty terms by TAB-Austria GmbH & CoKG 24 Notes Page: v...

  • Page 9: Safety Information

    Safety Information Safety regulations for the user: The machine should only be operated in a dry room and connected to a safety plug socket that complies with the relevant safety standards. Before starting the machine, it should be allowed to attain room temperature. Check the main voltage before connecting the machine! The machine is designed for an alternating voltage of 230 Volts (or 115 Volts if specified on the type plate), 50 Hz (or 60 Hz) and 190 W / 1 A (2 A) power.
  • Page 10 Disposal of Old Electrical and Electronic Equipment (Applica- ble in the European Union and other European countries with separate collection systems) This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment.

  • Page 11: Description

    Description 2.1 General The Golden Island Go4Gold is an ergonmically designed gaming machine. The machine contains normally an electronic coin acceptor, an electronic banknote acceptor, two 19 inches TFT displays with touchscreen on the lower screen and a complete PC system.

  • Page 12: Operating Elements

    2.3 Operating Elements All games in the Golden Island Go4Gold are played via touch screen and/or push buttons. There are 8 push buttons in total that can be used optionally to the touch screen for various functions. Page: 4...

  • Page 13: Technical Data

    Technical Data 3.1 Machine dimensions Unpacked Packed Depth 57 cm 59 cm Width 50 cm 77 cm Height 175 cm 182 cm Weight 97 kg 105 kg 3.2 Electrical Data Electricity 230 V AC 50 - 60 Hz Performance 190 watts Cutout 2 x 3,15 amperes The weight may vary depending on the installed optional components...
  • Page 14 Note: When you have more then one machine on a voltage splitter please note: With a normal installed electricity port with a cutout from 16 ampere do not plug in more then 3 machines. Page: 6...

  • Page 15: Initial Operation

    Initial Operation Each machine has already been tested at the factory and is delivered with initial settings pre- programmed. We recommend a 15 minutes warm up time before initial operation so that the machine can reach optimal operation temperature. However, temperature differences can change the touch screen settings so that they are no longer correct.
  • Page 16 5. If you set up the machine for the first time, please proceed with the following steps: a) enter the Configuration settings menu (see chapter 8, page 15) b) perform either a RAM clear (all accounting data, statistic data and event logs will be cleared) or a Factory reset (all configuration settings will be reset to their default values and all accounting data, statistic data and event logs will be cleared)

  • Page 17: Boot Up Menu By Activated Test Switch

    Boot Up menu by activated test switch By switching on the test switch (also called operator switch, located by the rocker switch) before booting the machine you are able to enter the following programs (only during normal start): You can select the different buttons by pressing the hardware buttons on the panel of the machine Calibrate touch screen 4 point calibration of the touch screen will be performed Page: 9...

  • Page 19: Update Process

    Update process Note: For some configurations the PC box is sealed or there is no Update connector on the PC box because it is not allowed to perform an Update. During the Update process the PC box must be connected to the cable harness because the initialisation process will determine the type of machine by cable detection and perform the right initialisation.
  • Page 20 Please check at least these configuration settings: – Time / Date select your time zone first and if you like automatically daylight saving changes (strictly recommended). Correct the actual time and date if necessary (can be changed only after RAM Clear or Factory Reset) Note: if you are using OTM you only have to select the correct time zone.

  • Page 21: Service Menu

    Service Menu - different levels There are different security levels: Configuration settings menu Initial set up and configuration by the operator (see chapter 8, page 15) Operator menu Accountancy (Main accounting, Journal, Game statistics), Test mode, non-critical Configu- ration settings (language, hopper limits) (see chapter 9, page 23) Supervisor menu Hand Deposit, Hand Pay, Journal, Volume, Touch calibration, Supervisor and Attendant...

  • Page 23: Configuration Settings

    Configuration settings menu All of the configuration settings can only be modified if credits are empty. Some of these settings can be changed only after RAM clear or Factory reset. Enter the Configuration settings menu by turning on the Configuration settings switch which is located inside the Logic box: open the Main door...

  • Page 24: Machine Id

    „Show Warning after reboot (Clear Warning to continue)“ if enabled, a warning message will be show after power up which must be cleared by the attendant „Show Error after opening a door (Clear Error to continue)“ if enabled, a red screen with an error message will appear which must be cleared by the attendant „Sound an alarm when door is opened“...

  • Page 25: Game + Limit Settings

    8.2 Game + Limit Settings Games Enable/disable games Enable/disable secondary games (i.e. Gamble) Changing of payout percentage (only if possible in current configuration) Limits Selection of Minimum and Maximum Bet Selection of Gamble Limit and the maximum number of Gamble up If the winnings are higher than half the Gamble limit, the Amount will be collected automat- ically.

  • Page 26: Hardware Settings

    Press the switch of insert the E-Key you would like to map for this function. – if you press/turn a key, confirm with „OK“ – if you insert a E-Key you can select the colour of the key and label it with i.e. the name of the Attendant, then confirm with „OK“...

  • Page 27: Ticket Printer

    (This requires a correct Machine Serial Number in the menu „Basic Settings - Machine ID“) * The setting „Next Voucher number“ can be changed only after RAM Clear or Factory Reset Example of Cashout Ticket: Location * TAB-Austria Street/number * Haiderstrasse 40 Zip code/city *...

  • Page 28: Mechanical Meters

    This menu is only visible if the Dongle has the extension „o“. ( i.e. „LT/B 2o (85)“ ) If so, the machine can be connected to the OTM System of TAB-Austria. If connected, the machine will transmit several data’s once a day to the OTM-Server of TAB- Austria.

  • Page 29: File Check

    Machine number: This is a number which will be assigned from the server to this machine during the registration process. If there will occur a problem, this number is important for the Hotline of TAB. Button „Check connection“: Here you basically can check the connectivity to the internet. TAN-Code: For registering a machine to the system, please enter a valid TAN-Code from your OTM account and press button „Register“.

  • Page 31: Operator Menu

    Operator menu Enter the operator menu by activating the switch or E-Key which is assigned to this function (see chapter 8.3, page 17). The default mapping is the operating switch inside of the machine behind the main door labelled with „TEST“ beside the rocker switch. On the start page you can adjust the volume and activate „Demo mode“...

  • Page 32: Hopper

    Machine journal (all changes of settings, door openings, actions of Supervisor and atten- dants, ...) Error log (if the machine is running fine, you should not see any errors on this page) Hopper Hopper statistic Here you can see a detailed list of all hopper accountings: Hopper IN: Coins went into hopper through coin acceptor during normal play Coin acceptor refill: Amount of coins inserted trough coin acceptor from Operator, Supervi- sor or Attendant during Hopper refill mode...

  • Page 33: Test Mode

    9.2 Test mode The Test mode gives you the possibility to test the whole machine without an influence of the accounting. Display / Touch Show test image - to adjust the display Verify touch calibration Perform touch calibration - 4 point touch calibration Audio Test the left and right speaker Detailed list of all parts of the PC For inspection please check:...

  • Page 34: Configuration Settings

    9.3 Configuration Settings Depending on the configuration here it is possible to change some configuration setting like the basic language or hopper limits. Page: 26...

  • Page 35: Supervisor Menu

    Supervisor Menu Enter the supervisor menu by activating the switch or E-Key which is assigned to this function (see chapter 8.3, page 17). The default mapping is the supervisor key switch on the right side outside of the machine. 10.1 Start Page This is the most important page for the supervisor.

  • Page 36: Main Accounting

    The Supervisor is responsible for the settlement with the Attendants 1, 2 and 3. For that procedure, there are 3 additional Tabs for the 3 Attendants which are showing the respon- sible accountings and the total sum which the Supervisor will get from the Attendant (in colour green) or he has to give to the Attendant (in colour red).

  • Page 37: Attendant 1/2/3 Menu

    Attendant 1/2/3 Menu Enter the attendant menu by activating the switch or E-Key which is assigned to this function (see chapter 8.3, page 17). There is no default mapping. 11.1 Start Page Please see chapter 10.1, page 27 11.2 Journal Please see chapter 9.1, page 23 11.3 Attendant accounting This is the main accounting page for the Attendant.

  • Page 39: Demo Mode

    Demo mode The operator can set the machine into Demo mode on his start page. If Demo mode is activated, you can test and play with the machine but no events will be recorded or accounted. If credit will come to zero, credit will be increased automatically. By pressing and holding the Collect button while pressing start on most of the Reel games will trigger the feature game combination.

  • Page 41: Games

    Games 13.1 Pyramids of Giza 10-line, 5-reel game All wins pay left to right SPHINX substitutes for all symbols except PYRAMIDS Feature Game PYRAMID on reel 1, 3 and 5 awards 10 Feature Games During Feature Games also PYRAMID substitutes for all symbols. Feature Games can be won again during the feature and are played at current bet.

  • Page 42: Royal Liner

    13.5 Royal Liner 5-line, 9-reel game All wins pay left to right 13.6 Roulette Roulette with 36 numbers and Zero. Players may place their chips on the following positions: „Red“ - „Black“ „Even“ - „Odd“ „1-18“ - „19-36“ „First dozen“ - „Second dozen“ - „Third dozen“ „Colonne“...

  • Page 43: Keno

    13.8 Keno The computer will draw 20 numbers from a total of 80 at random. Select between two and ten numbers by pressing the desired numbers. The selected number fields will be displayed in yellow. Pressing a number a second time deselects it. All possible prizes are shown in the prize table.

  • Page 45: Error Messages

    Error messages Message Reason Could be caused by Meter IN disconnected The declared meter is not Broken wire Meter OUT disconnected connected to the IO con- Meter defect troller card on the PC box IO controller defect Hopper 1 disconnected The declared hopper is not Hopper was not connected Hopper 2 disconnected...
  • Page 46 Coin acceptor disconnected The declared cash acceptor Cash acceptor disconnected Note acceptor disconnected is not connected correctly to Another cash acceptor is the IO controller on the PC connected an runtime box. Broken wire Cash acceptor defect IO controller defect Test the declared cash ac- ceptor in service mode and normal game mode.

  • Page 47: Comestero Rm5/6 Coin Acceptor Maintenance

    Comestero RM5/6 Coin Acceptor maintenance This fact sheet provides the necessary information for the clearing and maintenance of the RM5/6 electronic coin validator. Cleaning at regular intervals assures a high quality standard of coin recognition and, in the long run, reduces the risk of error and failure. External cleaning The external surfaces of the coin validator are made of a plastic shockproof material (ABS).
  • Page 48 (a) Fig. 1 (b) Fig. 2 If the coin validator is still inefficient after cleaning do not hesitate to contact our hotline. Page: 40...

  • Page 49: Jcm Uba-10-Ss Bill Acceptor Maintenance

    JCM UBA-10-SS Bill Acceptor maintenance Page: 41...
  • Page 50 Periodical Cleaning Depending on its environment and amount of use, the UBA bill acceptor may require routine maintenance to restore optimum performance. Under normal use, the UBA bill acceptor should be checked every 2 to 3 months. For unusual operating conditions, such as when the UBA bill acceptor is exposed to a smoky environment, dirt, dust, water spray, airborne oil, and/or sand, more frequent maintenance will be required.
  • Page 51 Page: 43...

  • Page 53: Mei Cashflow Sc83 Bill Acceptor Maintenance

    MEI Cashflow SC83 Bill Acceptor maintenance According to the manufacturer MEI no maintenance is required. Page: 45...

  • Page 55: Astro Gba Hr1 Bill Acceptor Maintenance

    Astro GBA HR1 Bill Acceptor Maintenance Periodical Cleaning Depending on the environment and amount of use, the HR1 currency validator may require routine maintenance to restore optimum performance. Under normal use, the currency validator should be checked every 2 to 4 months. For unusual operating conditions, such as when the currency validator is exposed to a smoky environment, dirt, dust, water spray, airborne oil, and/or sand, more frequent maintenance is required.
  • Page 56 Cleaning Process 1. Switch off the gaming machine and open main and display door 2. Open the bill acceptor by squeezing the two purple clips and opening the unit. Use the provided compressed air (under compliance of the instruction -> do NOT rotate the spray more than 30 ) to blow away any debris from the surface area of the note path making sure you clean out any dirt from the OASG lens apertures.
  • Page 57 Please use a soft, lint-free cloth dampened with a weak solution of washing fluid and water to clean the following areas... Wipe the upper and lower note paths, the belts, and the top and bottom pinch wheels of note path. Page: 49...
  • Page 58 To rotate the belts for cleaning turn the gear at the rear of the validator. Page: 50...

  • Page 59: Loading Tickets Into Feeding Mechanism

    Ithaca Epic 950 ticket printer – paper load and maintenance 19.1 Loading Tickets into Feeding Mechanism When loading new ticket stacks, be sure that there is power to the printer. The first ticket of the stack must be inserted into the printer by hand. The printer’s ticket tray is integrated with a guide to direct the ticket into the printer mechanism.

  • Page 60: Removing Loaded Tickets (Paper Jam)

    19.2 Removing Loaded Tickets (paper jam) There are two ways to remove unused tickets: 1. The first was is to release the Ticket Cover by lifting and rotating backwards, this will relieve pressure to the platen and ticket can be removed. This will also allow an opening that provides space to check the ticket for printer jams, or prepare the paper path for ticket replenishing 2.
  • Page 61 Detailed instructions 1. Open the cover and remove all tickets from ticket feed path. 2. Close the cover 3. Open cleaning card pouch and remove cleaning card. 4. Insert cleaning card into feed path. 5. The cleaning card will automatically be drawn into the feed path. 6.

  • Page 63: Replacing Coin Or Bill Acceptor

    Replacing Coin or Bill acceptor If a coin acceptor or a bill acceptor has to be changed in case of malfunction or bad performance, please proceed with the following steps: 1. switch off machine 2. replace the acceptor 3. switch on machine 4.
  • Page 64 Cable diagramm: Page: 56...
  • Page 65 Page: 57...

  • Page 67: Declaration Of Ce Conformity

    Declaration of CE conformity Page: 59...
  • Page 69 End-User License Agreement for Microsoft Software IMPORTANT - READ CAREFULLY: This End-User License Agreement ( „EULA“) is a legal agreement between you (either an individual or a single entity) and the manufacturer („Manufacturer“) or the special pur- pose computing device („SYSTEM“) you acquired which includes certain Microsoft soft- ware product(s) installed on the SYSTEM („SOFTWARE PRODUCT“...
  • Page 70 Single SYSTEM. The SOFTWARE is licensed with the SYSTEM as a single integrated product. The SOFTWARE may only be used with the SYSTEM. Rental. You may not rent or lease the SOFTWARE. Software Transfer. You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the SYSTEM, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media, any up- grades or backup copies, and this EULA, and if applicable, the Certificate(s) of Au-...
  • Page 71 5. PRODUCT SUPPORT. Product support for the SOFTWARE is not provided by Microsoft or its subsidiaries. For product support, please refer to Manufacturer’s support number provided in the documentation for the SYSTEM. Should you have any questions concerning this EULA, or if you desire to contact Manufacturer for any other reason, please refer to the ad- dress provided in the documentation for the SYSTEM.

  • Page 73: Warranty Terms By Tab-Austria Gmbh & Cokg

    We are granting a warranty for this machine under the following conditions: Insofar as the „General Terms of Business of TAB-AUSTRIA Industrie- und Unterhaltungselek- tronik GmbH & Co KG“ are not modified by the following, which sets out the conditions and scope of our warranty performance, these terms will continue to apply without change.
  • Page 74 The warranty will only be granted for new products by TAB, not for their spare parts, not for products of different brands and manufacturers and corresponding spare parts. No warranty is granted for used products either. In accordance with the following provisions, we shall repair defects to the machine that have been demonstrably caused by a material and/or manufacturing fault which already existed at the time the product was handed over, and which was reported within 14 days of it becoming apparent to our sales partner or the first end user while still within the warranty period.
  • Page 75 The TFT LCD display consists of more than 1,000,000 Thin-Film Transistors (TFT). A small amount of missing, black, or luminous points is characteristic for TFT LCD technology. The war- ranty performance will be granted if more than 15 missing, black, or luminous points are present. Page: 67...
  • Page 76 In case of any irregularities in the machine, please check power and all plug-in connections! In case you cannot remove an error, please call our hotline: Call +43-7229-780-40 ext. 250 Page: 68...

  • Page 77: Notes

    Notes Page: 69...

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