Terayon WX-54G User Manual

Wireless access extension. instantly add wireless capability to any tj700x cable modem
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  • Page 2 Furthermore, Terayon Communication Systems reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Terayon Communication Systems to notify any person of such revisions or changes.
  • Page 3 Contacting Terayon Communication Systems You can contact Terayon Communication Systems as follows: Telephone: (866) 483-7296 or (408) 235-500 • Fax: (408) 235-5500 • Postal mail: • Terayon Communications 4988 Great America Parkway Santa Clara, CA 95054, U.S.A. e-mail: data-support@terayon.com (for technical support) •...
  • Page 4: Table Of Contents

    WX-54G Status Indicators - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 5 MPE Statement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-3 i-ii WX-54G Access Point User’s Guide...
  • Page 6 RF Exposure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-3 Glossary WX-54G Access Point User’s Guide i-iii...
  • Page 7 WX-54G Access Point User’s Guide...
  • Page 8: Chapter 1 Introduction

    Chapter 1 Introduction The Terayon WX-54G is an Access Point designed to be fully compliant with IEEE pre802.11g and 802.11b standards. 802.11g is a new extension to 802.11b (used in the majority of wireless LANs today) that broadens 802.11b’s data rates to 54 Mbps within the 2.4 GHz band using Orthogonal Frequency Division Multi-...
  • Page 9: Package Contents

    NOTE Microwave ovens operate in the same frequency band as the WX-54G. Therefore, if you use a microwave within range of the WX-54G you may notice network performance degradation. However, both your microwave and your the WX-54G will continue to function.
  • Page 10: Power Requirements

    By default, the Terayon WX-54G will automatically adjust the data rate to maintain a usable radio connection. Therefore, a client that is close to the WX-54G may operate at higher speeds while a client that is on the fringe of coverage may operate at lower speeds.
  • Page 11 Wireless Performance WX-54G Access Point User’s Manual...
  • Page 12: Hardware Installation

    This chapter describes the hardware installation procedures for the Terayon WX- 54G Wireless Access Extension. System Requirements To use the Terayon WX-54G, you must have the following minimum require- ments: • A Terayon TeraJet 700 Series Cable Modem • An Ethernet (10Base-T or 10/100Base-TX) adapter for wired clients •...
  • Page 13: Wx-54G Status Indicators

    WX-54G Status Indicators WX-54G Status Indicators There are three LEDs on the front of the Terayon WX-54G, as shown here: Ready LED OFF: No power or performing boot sequence ON: System ready Blinking: Firmware upgrade failed Wireless LED OFF: No Power...
  • Page 14: Hardware Installation Procedure

    " NOTE It is the responsibility of the installer and users of the WX-54G to guarantee that the antenna is operated at least 20 centimeters from any person. This is necessary to insure that the product is operated in accordance with the RF Guidelines for Human Exposure that have been adopted by the Federal Communications Commission.
  • Page 15 ETHERNET CABLE Attach the "RF coax extender" to the RF connector on the rear of the cable modem. Leave the hex nut and washer off at this time. 700x SERIES MODEM RF CONNECTOR RF EXTENDER WX-54G Access Point User’s Manual...
  • Page 16 Hardware Installation Procedure: Attach the WX-54G extension to the rear of the TJ700x cable modem, sliding the "RF coax extender" through the hole in the WX-54G. Align the power and Ethernet connectors with their mates on the rear of the cable modem.
  • Page 17 Hardware Installation Procedure: - Thread the compact antenna on to the WX-54G by threading it onto the Antenna connector: 700x SERIES MODEM WG-54G WIRELESS EXTENSION ANTENNA CONNECTOR SHORT ANTENNA " CAUTION You may tighten the compact antenna by rotating it as shown above, but only if the WX-54G is not yet attached to the modem.
  • Page 18: Attaching The Coax Cable Antenna

    A small number of cable modems experience interference from the compact antenna on the WX-54G. If this is the case, your cable modem may not be able to connect with the cable network or may experience poor performance. To remedy this, you should use the coax cable antenna supplied with the the WX-54G.
  • Page 19 ANTENNA CABLE CABLE ANTENNA Cable antenna must be placed a minimum of 2 feet (60.9 cm) away from the WX-54G Wireless Extension. Make sure there is at least two feet of separation between the antenna and the modem. Power up the modem and check for connectivity. The modem should register with the cable network in approximately 60 seconds.
  • Page 20: Software Installation

    54G Wireless Access Extension. Software Installation Procedure Follow these steps to install the Terayon WX-54G Utilities in Microsoft Windows: Insert the support CD. If your CD auto-run has been disabled, double-click application in the root directory of the support CD. The fol- setup.exe...
  • Page 21 Software Installation Procedure Click Install WX-54G Utilities. The Welcome screen appears: Click Next after reading the Welcome screen. The license agreement screen is shown: WX-54G Access Point User’s Manual...
  • Page 22 Click Yes after reading the license agreement. The Destination Folder screen is shown: Click Next to accept the default program folder or click Browse and select another destination folder. The Select Folder Screen is displayed: WX-54G Access Point User’s Manual...
  • Page 23 Software Installation Procedure Click Next to accept the default destination folder or click Browse to specify another path. The Setup Complete screen is displayed: Click Finish to complete the software installation. WX-54G Access Point User’s Manual...
  • Page 24: Configuring The Terayon Wx-54G

    The Terayon WX-54G can be configured for various uses. Some of the factory default settings may suit your needs; however, others may need changing. Prior to using the Terayon WX-54G, you should check the basic settings to guarantee it will work in your environment.
  • Page 25: Advanced Ip Settings

    " NOTE If you are attaching the WX-54G to a network with an existing router, you should check to see which IP address the router is using. Many routers use a default IP address of 192.168.1.1, which will conflict with the WX-54G. In this case, you should change the IP address of the WX-54G before attaching it to the network.
  • Page 26: Terayon Wx-54G Utilities

    TCP/IP settings are set correctly. Device Discovery The easiest way to connect to the WX-54G’s Web Manager is to use the Device Discovery Utility. This application will locate all Terayon wireless access points that are attached to your network, and display the name, SSID, and IP address for each access point.
  • Page 27: Manually Entering The Ip Address

    Terayon WX-54G unit. For more information, see “Using Quick Setup” on page 5-5. Manually Entering the IP Address You can also open your PC’s web browser and enter the IP address of the Terayon WX- 54G: http://192.168.1.1. WX-54G Access Point User’s Manual...
  • Page 28 Device Discovery If your computer’s IP address is not on the same subnet as the Terayon WX-54G (192.168.1.X), you will be asked to change it. The IP address can be any address from 192.168.1.2 to 192.168.1.254 that is not being used by another device. The Gateway address is not required.
  • Page 29: Logging In

    Logging In Logging In Once connected to the Terayon WX-54G, the following screen will prompt you for your user name and password: The factory default values are "admin" and "admin". WX-54G Access Point User’s Manual...
  • Page 30: Displaying The Home Page

    • Configuring Advanced Wireless Parameters Using Quick Setup From the WX-54G Home Page, click on Next to access the Quick Setup page. From here, you can configure the basic wireless interface using the following steps: • Selecting the Time Zone •...
  • Page 31: Selecting The Time Zone

    Selecting the Time Zone Use the Select Time Zone screen to enter your local time zone. Using the pull-down menu, select your local time zone. Click Next to display the Configuring Wireless Access and Security screen. WX-54G Access Point User’s Manual...
  • Page 32: Configuring Wireless Access And Security

    Configuring Wireless Access and Security Use the following screen to assign a name, otherwise known as a Set Service ID (SSID), for the WX-54G. This will distinguish the WX-54G from other wireless access points that may be operating in the area.
  • Page 33 Save & Restart button: The System Restarting screen will appear. After 20 seconds or so, the Main web interface page for the WX-54G will reappear and you can start to configure advanced parameters. WX-54G Access Point User’s Manual...
  • Page 34: Configuring Advanced Wireless Parameters

    A drop-down list is displayed, allowing you to perform the following tasks: • Configuring Interface Parameters • Setting Up Access Control • Setting Advanced Parameters Configuring Interface Parameters Click on the Interface menu item to display the Wireless - Interface screen: WX-54G Access Point User’s Manual...
  • Page 35 From here, you can configure the following parameters: SSID Set the Set Service ID (SSID) for your WX-54G in this field. The SSID is an identifica- tion string of up to 32 ASCII characters that differentiate one Terayon WX-54G from another manufacturer’s access point.
  • Page 36 128 bit in the WEP pull-down menu. Type a combination of up to 64 letters, numbers, or symbols in the Passphrase field. The Terayon WX-54G Manager uses an algorithm to generate four WEP keys for encryption. If you want to type in the keys manually, leave this field blank.
  • Page 37: Relationship Among Keys

    If the Terayon WX-54G and all of its wireless clients use the same four WEP keys, set the "Network Key Rotation Interval" to maximize security.
  • Page 38: Setting Up Access Control

    WX-54G. From here you can select from three pull down menu items: Disable Set the Access Mode to Disable if you want the WX-54G to allow any wireless client to associate with it. This is the default setting. Accept Set the Access Mode to Accept if you want only those clients with their MAC addresses listed in the Access Control List to associate with the WX-54G.
  • Page 39: Adding Or Removing A Mac Address In The Access Control List

    Use this screen to set up additional parameters for your wireless connection. The default values are recommended, however. Select the Advanced menu item from the Wireless-Interface screen to display the Advanced screen: From here, you can set the following parameters: 5-14 WX-54G Access Point User’s Manual...
  • Page 40 Hide SSID Select Yes to hide your WX-54G from clients that query for the WX-54G by broadcasting packets. This permits only clients that are aware of the SSID of the WX-54G to connect to it. Data Rate (Mbps) Specify the transmission rate in this field. Leave this on "Auto" to maximize perfor- mance versus distance.
  • Page 41: Configuring The Ip Wan And Lan

    WAN Mode Select "Enabled" to configure the WX-54G as a router with NAT functionality. Select "Disabled" to configure the WX-54G as an access point and disable the WAN port. Get DNS Server Automatically? Select Yes to have the WX-54G automatically search for available DNS servers. Select No to manually enter the IP address(es) of your DNS server(s).
  • Page 42: Configuring Nat Settings

    Enter the MAC address of your WX-54G in this field if requested by your ISP. IP Address Enter the IP address of the WX-54G in this field as it is seen in your local network. The default value is 192.168.1.1.
  • Page 43: Configuring The Nat Port Trigger

    From this screen, you may configure the following: Enable Port Trigger? Select "Yes" to apply all rules of the Port Trigger List to the WX-54G. Select "No" to dis- able the port trigger. Trigger Port Enter the port or port range of the outgoing packets that will trigger port redirection in this field.
  • Page 44: Configuring The Nat Virtual Server

    Configuring the NAT Virtual Server Use this screen to make services, such as WWW and FTP, which are provided by a server in your local network accessible to outside users,.. The following fields are configurable from this screen: WX-54G Access Point User’s Manual 5-19...
  • Page 45: Configuring The Nat Virtual Data Management Zone (Dmz)

    Configuring Advanced Wireless Parameters Enable Virtual Server? Select "Yes" to apply all rules in the Virtual Server List to the WX-54G. Local IP Enter the IP address to which you would like to redirect the matched packets. Port Range Enter the port or port range for the incoming packets.
  • Page 46: Setting Up The Internet Firewall

    Configuring Advanced Wireless Parameters Setting up the Internet Firewall Enabling the firewall will provide basic protection for the WX-54G and the devices behind it. To filter specific packets, use the Configuring WAN & LAN Filtering web page. Configuring the Internet Firewall Basics Use the following screen to do basic configuration of the internet firewall.
  • Page 47: Configuring The Wan And Lan Filter For The Internet Firewall

    Select Yes to enable web access from the WAN, or No to disable web access. Port of Web Access from WAN Use this field to specify the port used to access the WX-54G web server from the Inter- net. The default value is 8080.
  • Page 48 Use this field to define the time interval during which the LAN and WAN filtering will be enabled. Well Known Applications Use this field to define the application(s) for which the filtering rules apply, such as FTP or TELNET. WX-54G Access Point User’s Manual 5-23...
  • Page 49: Configuring The Url Filter For The Internet Firewall

    Use the URL Filter to block specific URL access from your local network. For example, you could block access to specific web sites from your home network. Use this page to enable and configure URL filtering From this screen you can configure the following: 5-24 WX-54G Access Point User’s Manual...
  • Page 50: System Setup

    Add to enter it into the list. To delete a keyword, highlight it in the list and click Delete. System Setup Use the System Setup menus to do the following on the WX-54G: • Changing the Password • Upgrading the Firmware •...
  • Page 51 Configuring Advanced Wireless Parameters Click Save to save your new password. If you forget your password, you can reset the WX-54G to its factory settings (see “Restoring Factory Default Settings” on page 5-28. " NOTE The password is case sensitive Upgrading the Firmware Select Firmware Upgrade from the System Setup menu.
  • Page 52: Saving Current Settings To A File Or Loading Settings From A File

    Configuring Advanced Wireless Parameters If you are experiencing a problem with your WX-54G, a Technical Support representa- tive may ask you to provide the version of your firmware to identify on what flash code you are operating. " NOTE The firmware upgrade takes approximately 60 to 90 seconds. When the firmware upgrade is completed, you will be directed to the home page.
  • Page 53: Restoring Factory Default Settings

    Click Restore. The system will reboot. Wait 60 to 90 seconds before trying to access the Terayon WX-54G. " NOTE You will be notified when factory default settings are restored when using the Web Manager. 5-28 WX-54G Access Point User’s Manual...
  • Page 54: Displaying System Status And Logging

    You can reset all settings to their factory defaults manually by pushing the Reset button in the hole next to the LEDs on the Terayon WX-54G while it is powered on. Use a pen or straightened paper clip to hold the Reset button depressed for more than 5 seconds until the Ready LED on the front of the WX-54G starts blinking.
  • Page 55: System Time

    Link Status Displays the link status of the WX-54G, either connected or disconnected. Action Click Release to release IP address of the WX-54G, or click Renew to renew the IP address of the WX-54G. 5-30 WX-54G Access Point User’s Manual...
  • Page 56: Displaying Wireless Status

    Wireless from the Status & Log submenu. A screen similar to the following is displayed: This screen displays a list of the wireless stations connected to the WX-54G by MAC addresses in hexadecimal format. Click Refresh to refresh the display.
  • Page 57: Displaying Dhcp Lease Status

    WX-54G. For each DHCP lease, the following information is displayed: • Host Name • MAC Address • IP Address • Lease Time (in seconds) Click Refresh to update the list of DHCP leases. 5-32 WX-54G Access Point User’s Manual...
  • Page 58: Displaying Port Forwarding Status

    • The original packet destination • The protocol being filtered • The port range being filtered • The IP address of the computer to which the traffic is forwarded Click Refresh to update the Port Forwarding screen. WX-54G Access Point User’s Manual 5-33...
  • Page 59: Displaying The Routing Table

    Configuring Advanced Wireless Parameters Displaying the Routing Table Use the Routing Table screen to display routing information for the WX-54G. Static routing rules or dynamic routing rules updated by RIP are displayed on this page. This information can be useful when debugging routing problems.
  • Page 60: Displaying The System Log

    This screen will hold the 1024 most current log entries. As newer log entries are added, the oldest log entries will be discarded. Click Refresh to view the most recent log entries. WX-54G Access Point User’s Manual 5-35...
  • Page 61 Configuring Advanced Wireless Parameters 5-36 WX-54G Access Point User’s Manual...
  • Page 62: Chapter 6 Troubleshooting

    Chapter 6 Troubleshooting The Terayon WX-54G is designed to be very easy to install and operate. However, if you experience difficulties, use the information in this chapter to help diagnose and solve problems. If you cannot resolve a problem, contact Technical Support.
  • Page 63 Use a straightened paper clip to press the Reset button located next to the LEDs on the Terayon WX-54G and keep it depressed for more 5 seconds. The WX-54G will reboot and the Ready LED will darken and then light up when the reset is successful.
  • Page 64 How do I upgrade the firmware on the Terayon WX-54G? Solution Periodically, new Flash Code is available for the Terayon WX-54G on the ftp site at ftp://ftp.terayon.com. You can update the WX-54G Flash Code using the software described in “Upgrading the Firmware” on page 5-26.
  • Page 65: Default Factory Settings

    The following are factory default values. You can restore your Terayon WX-54G to these values if you press the Reset button on the Terayon WX-54G for more than 5 seconds, or if you restore factory settings through the Terayon WX-54G software.
  • Page 66: Appendix A Specifications And Safety Information

    • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WX-54G Access Point User’s Manual...
  • Page 67: Safety Statements

    Safety Information In order to maintain compliance with the FCC RF exposure guidelines, this equipment should be installed and operated with minimum distance [20cm] between the radiator and your body. Use only with the supplied antenna. WX-54G Access Point User’s Manual...
  • Page 68: Mpe Statement

    [20cm]. RF Exposure The antenna(s) used for this transmitter must not be co-located or operating in conjunc- tion with any other antenna or transmitter. WX-54G Access Point User’s Manual...
  • Page 69 WX-54G Access Point User’s Manual...
  • Page 70 (on other channels) by other instances of the same physical layer, with an acceptably low frame error ratio due to mutual interference. Client A client is the desktop or mobile PC that is connected to your network WX-54G Access Point User’s Manual...
  • Page 71 Also known as DHCP client ID or network name. Sometimes provided by an ISP when using DHCP to assign addresses. Digital Subscriber Line A DSL modem uses your existing phone lines to transmit (DSL) Modem data at high speeds. WX-54G Access Point User’s Manual...
  • Page 72 DNS server your ISP has assigned. Dynamic Host This protocol allows a computer (or many computers on Configuration Protocol your network) tube automatically assigned a single IP (DHCP) address from a DHCP server. WX-54G Access Point User’s Manual...
  • Page 73 LAN encompassing three incompatible (non-interoperable) technologies: Frequency Hopping Spread Spectrum (FHSS), Direct Sequence Spread Spectrum (DSSS), and Infrared. 802.11 specifies a carrier sense media access control and physical layer specifications for 1 and 2 Mbps wireless LANs. WX-54G Access Point User’s Manual...
  • Page 74 LAN can deliver within a given area. In addition, RF interference is much less likely because of the less- crowded 5 GHz band. WX-54G Access Point User’s Manual...
  • Page 75 Internet. An IP address has two parts: the identifier of a particular network on the Internet and an identifier of the particular device (which can be a server or a workstation) within that network. WX-54G Access Point User’s Manual...
  • Page 76 Packet A basic message unit for communication across a network. A packet usually includes routing information, data, and sometimes error detection information. WX-54G Access Point User’s Manual...
  • Page 77 1. These rules can be used to change the metric offset only for the matched networks specified or excluded in the Route Metric Offset table. But the metric offset of other networks is still set to 1. WX-54G Access Point User’s Manual...
  • Page 78 The Internet is a wide area network. Wireless Ethernet An industry group that certifies cross-vender Compatibility Alliance interoperability and compatibility of IEEE 802.11b (WECA) wireless networking products that promotes that standard for enterprise, small business, and home environments. WX-54G Access Point User’s Manual...
  • Page 79 G-10 WX-54G Access Point User’s Manual...

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