VIA Technologies ALTA DS 4K User Manual

VIA Technologies ALTA DS 4K User Manual

Fanless ultra-compact andriod digital signage system
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USER MANUAL
ALTA DS 4K
Fanless ultra-compact
Andriod digital signage system
1.02-03152018-145600

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Summary of Contents for VIA Technologies ALTA DS 4K

  • Page 1 USER MANUAL ALTA DS 4K Fanless ultra-compact Andriod digital signage system 1.02-03152018-145600...
  • Page 2 VIA Technologies, Inc. reserves the right the make changes to the products described in this manual at any time without prior notice.
  • Page 3: Safety Precautions

    Battery Recycling and Disposal • Only use the appropriate battery specified for this product. • Do not re-use, recharge, or reheat an old battery. • Do not attempt to force open the battery. • Do not discard used batteries with regular trash. •...
  • Page 4: Optional Accessories

    ALTA DS 4K User Manual Box Content • 1 x ALTA DS 4K system • 1 x Stand holder • 1 x AC-to-DC adapter • 1 x Power cord (USA type) • 1 x Wi-Fi antenna (VT60910017002-T sku only) Ordering Information...
  • Page 5: Table Of Contents

    ALTA DS 4K User Manual Table of Content 1. Product Overview ......................1 Key Features ............................1 1.1.1 ARM Based System ........................1 1.1.2 Fanless and Space Saving ....................... 1 1.1.3 Optimized Integration with Multiple I/O Access ................1 1.1.4 4K Display Support ......................... 1 1.1.5...
  • Page 6 ALTA DS 4K User Manual List of Figures Figure 1: Front panel I/O layout ......................... 5 Figure 2: Back panel I/O layout .......................... 5 Figure 3: Dimensions of ALTA DS 4K (Front view)....................6 Figure 4: Dimensions of ALTA DS 4K (Top view) ....................6 Figure 5: Dimensions of ALTA DS 4K with stand holder installed (Front view) ............ 7 Figure 6: Dimensions of ALTA DS 4K with stand holder installed (Top view) ............7 Figure 7: HDMI port diagram ..........................8 Figure 8: USB 3.0 port diagram .......................... 8 Figure 9: USB 2.0 port diagram ..........................
  • Page 7 ALTA DS 4K User Manual List of Tables Table 1: HDMI port pinouts ..........................8 Table 2: USB 3.0 port pinouts ..........................8 Table 3: USB 2.0 ports pinouts ........................... 9 Table 4: Mini USB 2.0 port for COM (TX/RX) pinouts ..................9 Table 5: Gigabit Ethernet port pinouts ......................11 Table 6: Gigabit Ethernet port LED color definitions ..................11 Table 7: 10/100Mbps Ethernet port pinouts ....................
  • Page 8: Product Overview

    ALTA DS 4K User Manual 1. Product Overview The VIA ALTA DS 4K is an ultra-compact and completely fanless Android digital system measuring 175mm (H) x 25mm (H) x 118mm (D). It offers dual independent Full UHD screen support for a host of digital signage applications ranging from kiosks, POS systems, and menu boards to TVOIP, cloud streaming, and Out of Home Advertising across a broad spectrum of retail, hospitality, education, corporate, and entertainment environments. The VIA ALTA DS 4K is powered by a 1.4GHz ZX-2000M Cortex-A17 quad core SoC with a high-performance 3D/2D graphics and video engine that supports OpenGL ES 3.0and OpenVG 1.1hardware acceleration for one ® ™ UHD and one Full HD video playback simultaneously. The VIA ALTA DS 4K system features dual coastline I/O including one USB 3.0 port, two USB 2.0 ports, one Mini USB 2.0 port for COM (TX/RX), one 1.4 HDMI port with CEC support, one Gigabit Ethernet port, one 10/100Mbps Ethernet port, one SD card slot, one CIR receiver, audio jacks for Line-in and Mic-in, and 12V DC- in. Onboard features include 8GB eMMC Flash memory, 2GB DDR3 SDRAM and a USB 2.0 connector for adding the optional VIA EMIO-5531 USB Wi-Fi & Bluetooth module. Key Features 1.1.1 ARM Based System The ARM based ALTA DS 4K system is powered by a power-efficient 1.4GHz ZX-2000M Cortex-A17 quad core SoC that provides a full range of rich features including superb multi-tasking performance.
  • Page 9: Product Specification

    ALTA DS 4K User Manual Product Specification Processor • 1.4GHz ZX-2000M Cortex-A17 quad-core SoC System Memory • 2GB DDR3 1600MHz SDRAM onboard Storage • 8GB eMMC Flash memory • Up to 16GB eMMC (optional) Boot Loader • 4MB SPI Flash ROM Graphic • Three independent, integrated 3D/2D and video graphic processing units. • Graphics engine supporting OpenGL ES 3.0 and OpenVG 1.1 hardware acceleration ® ™ • Supports H.264, and H.265 (HEVC) video decoding up to 3840x2160p30 • Supports VP8 and MJPEG video decoding up to 1080p • Supports VC-1 and MPEG-2 video decoding up to 1080p (by request only) • Supports H.264 encoding •...
  • Page 10 ALTA DS 4K User Manual Back Panel I/O • 1 x DC-in jack • 1 x Gigabit Ethernet port • 1 x 10/100Mbps Ethernet port • 1 x USB 3.0 port • 1 x CIR receiver • 1 x HDMI (HDMI 1.4 4Kx2K @30Hz, with CEC support) • 1 x Mini USB 2.0 port for COM (TX/RX) • 1 x Antenna hole for Wi-Fi • 1 x Kensington Lock Onboard Connector • 1 x USB 2.0 connector (for optional EMIO-5531 USB Wi-Fi & Bluetooth module) •...
  • Page 11 ALTA DS 4K User Manual Weight • 0.5kg (1.10lbs) Compliance • BSMI • CE • FCC • NCC Notes: 1. As the operating temperature provided in the specifications is a result of the test performed in VIA’s chamber, a number of variables can influence this result. Please note that the working temperature may vary depending on the actual situation and environment. It is highly recommended to execute a solid testing program and take all the variables into consideration when building the system. Please ensure that the system runs well under the operating temperature in terms of application. 2. Please note that the lifespan of the onboard eMMC memory chip may vary depending on the amount of access. More frequent and larger data access on the eMMC memory makes its lifespan shorter. Therefore, it is highly recommended to use a replaceable external storage (e.g., Micro SD card) for large data access.
  • Page 12: Layout Diagram

    ALTA DS 4K User Manual Layout Diagram Figure 1: Front panel I/O layout Figure 2: Back panel I/O layout...
  • Page 13: Dimensions

    ALTA DS 4K User Manual Dimensions Figure 3: Dimensions of ALTA DS 4K (Front view) Figure 4: Dimensions of ALTA DS 4K (Top view)
  • Page 14: Figure 5: Dimensions Of Alta Ds 4K With Stand Holder Installed (Front View)

    ALTA DS 4K User Manual Figure 5: Dimensions of ALTA DS 4K with stand holder installed (Front view) Figure 6: Dimensions of ALTA DS 4K with stand holder installed (Top view)
  • Page 15: External I/O Pin Descriptions And Functionality

    ALTA DS 4K User Manual External I/O Pin Descriptions and Functionality This chapter provides information about the ALTA DS 4K ’s external I/O ports and their functionality. HDMI Port ® The ALTA DS 4K has an HDMI port on the back panel. The HDMI port uses a Type A receptacle connector to connect high definition video and digital audio using a single cable. The pinouts of the HDMI port are shown below. Signal Signal TX2+ CLK- TX2- TX1+ Figure 7: HDMI port diagram TX1- TX0+ VDD50 TX0- CLK+ Table 1: HDMI port pinouts USB 3.0 Port The ALTA DS 4K is equipped with one USB 3.0 port on the back panel. The USB 3.0 port has a maximum data transfer rate of up to 5Gbps and is compatible with USB 2.0 specifications. This USB port gives complete Plug and Play and hot swap capability for external devices. The pinouts of the USB 3.0 port are shown below. Signal VCC_USB2 USB2_D- USB2_D+ USB2_SSRX- Figure 8: USB 3.0 port diagram...
  • Page 16: Usb 2.0 Port

    ALTA DS 4K User Manual USB 2.0 Port The ALTA DS 4K has two external USB 2.0 ports on the back panel. Each USB 2.0 ports gives complete Plug and Play and hot swap capability for external devices. The USB interface complies with USB UHCI, Rev. 2.0. The pinouts of the USB 2.0 ports are shown below. Port 1 Port 2 Signal Signal USB_D- USB1_1- USB0_D+ USB1_1- Figure 9: USB 2.0 port diagram Table 3: USB 2.0 ports pinouts Mini USB 2.0 Port for COM (TX/RX) The ALTA DS 4K is equipped with a Mini USB 2.0 port for COM that supports TX/RX. The Mini USB 2.0 port uses a USB type AB receptacle connector which is located on the back panel. The pinouts of the Mini USB 2.0 port are shown below. Signal RXD1 TXD1 Figure 10: Mini USB 2.0 port for COM (TX/RX) diagram...
  • Page 17: Com (Tx/Rx) Cable

    ALTA DS 4K User Manual 2.4.1 COM (TX/RX) Cable The COM (TX/RX) cable is a Mini USB 2.0 to COM conversion cable which is used to plug-in to the Mini USB 2.0 port. The COM (TX/RX) cable supports TX/RX. The diagram of the COM (TX/RX) cable is shown below. Figure 11: COM (TX/RX) cable diagram...
  • Page 18: Gigabit Ethernet Port

    ALTA DS 4K User Manual Gigabit Ethernet Port The ALTA DS 4K comes with one Gigabit Ethernet port. The Gigabit Ethernet port comes with an 8 position and 8 contact (8P8C) receptacle connector commonly known as RJ-45. It is fully compliant with IEEE 802.3 (10BASE-T), 802.3u (100BASE-TX), and 802.3ab (1000BASE-T) standards. The pinouts of the Gigabit Ethernet port are shown below. Signal MX0+ MX0- MX1+ MX1- MX2+ MX2- Figure 12: Gigabit Ethernet port diagram Table 5: Gigabit Ethernet port pinouts The Gigabit Ethernet port has two individual LED indicators located on the front side to show its Active/Link status and Speed status Active LED Link LED (Left LED on RJ-45 port) (Right LED on RJ-45 port) Link off LED is off LED is off Speed_10Mbit Orange Flash LED is off Speed_100Mbit...
  • Page 19: 10/100 Mbps Ethernet Port

    ALTA DS 4K User Manual 10/100 Mbps Ethernet Port The ALTA DS 4K comes with a 10/100Mbps Ethernet port. The integrated 10/100Mbps Ethernet port uses an 8 Position 8 Contact (8P8C) receptacle connector commonly referred to as RJ-45. The pinouts of the 10/100Mbps Ethernet port are shown below. Signal VDD18 MDI_0P MDI_0N MDI_1P MDI_1N Figure 13: 10/100Mbps Ethernet port diagram Table 7: 10/100Mbps Ethernet port pinouts The 10/100Mbps Ethernet port has two LED indicators located on the front side to show its Active/Link status and speed status. Active LED Link LED (Left LED on RJ-45 port) (Right LED on RJ-45 port) Link off LED is off LED is off Speed_10Mbit The Green LED is off Yellow Flash Speed_100Mbit The Green LED is on Yellow Flash Table 8: 10/100Mbps Ethernet port LED color definitions...
  • Page 20: Cir Receiver

    ALTA DS 4K User Manual CIR Receiver The ALTA DS 4K provides a Consumer Infrared (CIR) receiver which is compatible with infrared controllers that can be used to control the multimedia player, connect to the Internet as well as wireless items such as keyboards and mice. The pinouts of the CIR receiver are shown below. Signal VDD33 CIRIN Table 9: CIR receiver pinouts Figure 14: CIR receiver diagram Audio Jacks The ALTA DS 4K offers High Definition Audio through 3.5mm TRS jacks on the front panel: Line-out and Mic-in. The Line-out jack is for connecting to external speakers or headphones. The Mic-in jack is for connecting to a microphone. The diagram of the Audio jacks are shown below. Figure 15: Audio jacks diagram...
  • Page 21: Sd Card Slot

    ALTA DS 4K User Manual SD Card Slot The ALTA DS 4K comes with an SD card slot located on the front panel I/O with support for a maximum storage capacity of 32GB. The pinouts of the Micro SD card slot are shown below. Signal SD_DAT3 SD_CMD 3.3V SD_CLK Figure 16: SD card slot diagram SD_DAT0 SD_DAT1 SD_DAT2 SD_CD- None Table 10: SD card slot pinouts 2.10 Power Button The ALTA DS 4K comes with a Power button with built-in power LED indicator (blue light) which is used to Suspend/Resume the system by pressing the button once. The diagram of the Power button is shown below. Figure 17: Power button diagram...
  • Page 22: 2.11 Dc-In Jack

    ALTA DS 4K User Manual 2.11 DC-In Jack The ALTA DS 4K comes with a DC-in jack that carries a 12V DC external power input. The specification and pinouts of power DC-in jack are shown below. Signal VDD120_IN Table 11: DC-in jack pinouts Figure 18: DC-in jack diagram Physical Specification Outer Diameter 6.0mm Inner Diameter 6.5mm Barrel Depth 8.2mm Electrical Specification Input Voltage +12V Figure 19: DC-in jack specification diagram Table 12: DC-in jack specification...
  • Page 23: Onboard Connector

    ALTA DS 4K User Manual 3. Onboard Connector This chapter provides information about the onboard connectors of ALTA DS 4K system’s mainboard. USB 2.0 Connector The ALTA DS 4K mainboard has an onboard USB 2.0 connector designed for connecting the EMIO-5531 USB Wi-Fi & Bluetooth module. The USB 2.0 connector is labeled as “WIFI1”. The pinouts of the connector are shown below. Figure 20: USB 2.0 connector diagram Signal USB1_3_DP USB1_3_DM Table 13: USB 2.0 connector pinouts...
  • Page 24: Com Debug Connector

    ALTA DS 4K User Manual COM Debug Connector The ALTA DS 4K system is equipped with an onboard COM debug connector located inside the system. The COM debug connector is used to connect the debug cable for debugging purposes. The pinouts of the COM debug connector are shown below. Figure 21: COM debug connector diagram Signal Table 14: COM debug connector pinouts...
  • Page 25: Hardware Installation

    ALTA DS 4K User Manual 4. Hardware Installation This chapter provides you with information on the hardware installation procedures. It is recommended to use a grounded wrist strap before handling computer components. Electrostatic discharge (ESD) can damage some components. Opening the Chassis Step 1 Remove the two screws on the back panel I/O plate. Figure 22: Unscrewing the back panel I/O plate Step 2 Gently pull out the back panel I/O plate. Figure 23: Removing the back panel I/O plate...
  • Page 26: Figure 24: Removing Top Cover

    ALTA DS 4K User Manual Step 3 Gently slide the top cover horizontally to disengage it from the chassis and pull up to remove it completely. Figure 24: Removing top cover...
  • Page 27: Installing The Stand Holder

    ALTA DS 4K User Manual Installing the Stand Holder The stand holder is designed to hold the ALTA DS 4K system in an upright position. Step 1 Align the pre-installed screw of the stand holder with the mounting hole at the right side of the chassis and then gently attach the stand holder to the chassis. Figure 25: Installing the stand holder...
  • Page 28: Figure 26: Securing The Stand Holder

    ALTA DS 4K User Manual Step 2 Once the stand holder has been fully attached, secure it with the pre-installed screw located on the bottom side of the stand holder. Figure 26: Securing the stand holder...
  • Page 29: Software And Technical Support

    ALTA DS 4K User Manual 5. Software and Technical Support Android Support The ALTA DS 4K features a complete signage software evaluation image featuring Android 5.1 operating system. Technical Supports and Assistance •For utilities downloads, latest documentation and new information about the ALTA DS 4K, please visit our website at https:/www.viatech.com/en/systems/android-signage-players/alta-ds-4k •For technical support and additional assistance, always contact your local sales representative or board distributor, or go to https://www.viatech.com/en/support/driver-support-faq/technical-support/ technical support. •For OEM clients and system integrators developing a product for long term production, other https://www.viatech.com/en/ code and resources may also be made available. Please visit our website at about/contact/ to submit a request.
  • Page 30: Appendix A. I Nstalling Wireless Accessories

    ALTA DS 4K User Manual Appendix A. Installing Wireless Accessories This chapter provides you with information on how to install the EMIO-5531 USB Wi-Fi & Bluetooth module in the ALTA DS 4K system. It is recommended to use a grounded wrist strap before handling computer components. Electrostatic discharge (ESD) can damage some components. A.1. Installing the EMIO-5531 USB Wi-Fi & Bluetooth module Step 1 Follow the instructions in section 4.1 above to open the chassis. Step 2 Locate the pre-mounted standoffs for the EMIO-5531 module on the board. Step 3 Mount the EMIO-5531 module on the board. Align the two mounting holes on the EMIO-5531 module with the mounting holes on the standoffs. And then secure the EMIO-5531 module in place with two screws. Figure 27: Installing the EMIO-5531 USB Wi-Fi & Bluetooth module...
  • Page 31: Figure 28: Connecting The Usb Wi-Fi Cable

    ALTA DS 4K User Manual Step 4 Connect one end of the USB Wi-Fi cable to the onboard USB 2.0 connector (WIFI1) and connect the other end of the cable to the USB Wi-Fi connector on the EMIO-5531 module. Figure 28: Connecting the USB Wi-Fi cable Step 5 Remove the Wi-Fi antenna hole cover from the back panel I/O plate. To facilitate removing the cover use a pair of needle-nose pliers to depress both locking clips simultaneously. Figure 29: Removing the antenna hole cover...
  • Page 32: Figure 30: Installing The Wi-Fi Antenna Cable

    ALTA DS 4K User Manual Step 6 Insert the Wi-Fi antenna cable into the antenna hole from inside of the back panel I/O plate. Insert the toothed washer, fasten it with the nut and install the external antenna. Figure 30: Installing the Wi-Fi antenna cable Step 7 Connect the other end of the Wi-Fi antenna cable to the micro-RF connector labeled “MAIN” on the EMIO- 5531 module. Figure 31: Connecting the Wi-Fi antenna cable to the EMIO-5531 module...
  • Page 33: Figure 32: Reinstalling The Top Cover And Back Panel I/O Plate

    ALTA DS 4K User Manual Step 8 Reinstall the top cover and back panel I/O plate and then secure it with the two screws. Figure 32: Reinstalling the top cover and back panel I/O plate...
  • Page 34: Appendix B. Connecting The Debug Cable

    ALTA DS 4K User Manual Appendix B. Connecting the Debug Cable The section explain how to connect the debug cable to the ALTA DS 4K system. Step 1 Follow the instructions in section 4.1 above to open the chassis. Step 2 Gently attach the debug cable onto the onboard COM debug connector (CON1). Figure 33: Connecting the debug cable Step 3 After debugging, remove the debug cable then reinstall the top cover.
  • Page 35: Appendix C. Installing Vesa Mount Cradle

    ALTA DS 4K User Manual Appendix C. Installing VESA Mount Cradle An optional VESA mount cradle is available for mounting the ALTA DS 4K behind the monitor. Step 1 Align the VESA mounting hole of the VESA mount cradle on the back of the monitor. Then secure the VESA mount cradle with the four screws included. Figure 34: Installing VESA mount cradle diagram Caution: Do not use any other types of screws for the VESA mount cradle because they might cause damage to the internal board of the monitor and VESA mount cradle. Please use the screws which are provided in the package.
  • Page 36: Figure 35: Inserting Alta Ds 4K To The Vesa Mount Cradle

    ALTA DS 4K User Manual Step 2 Slide the ATLA DS 4K system into the VESA mount cradle. Figure 35: Inserting ALTA DS 4K to the VESA mount cradle Step 3 Connect all the necessary cables on the back panel of the ALTA DS 4K system. Figure 36: Connecting necessary cables to ALTA DS 4K diagram...
  • Page 37 Taiwan Headquarters Japan China 1F, 531 Zhong-zheng Road, 940 Mission Court 3-15-7 Ebisu MT Bldg. 6F, Tsinghua Science Park Bldg. 7 Xindian Dist., New Taipei City 231 Fremont, CA 94539, Higashi, Shibuya-ku No. 1 Zongguancun East Road, Taiwan Tokyo 150-0011 Haidian Dist., Beijing, 100084 Japan China...

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