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CPI KVM Switch
User Manual
Version 1.0
12/2016
©2016 Chatsworth Products, Inc. All rights reserved. CPI, CPI Passive Cooling, MegaFrame,
800-834-4969
Saf-T-Grip, Seismic Frame, SlimFrame, TeraFrame, GlobalFrame, Cube-iT Plus, Evolution,
techsupport@chatsworth.com
OnTrac, QuadraRack and Velocity are federally registered trademarks of Chatsw orth
Products, Inc. Simply Efficient is a trademark of Chatsworth Products, Inc.
www.chatsworth.com
All other trademarks belong to their respective companies. Rev.2 12/16 MKT-60020-530
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Table of Contents
Summary of Contents for Chatsworth Products 37212-260
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Page 1: User Manual
CPI KVM Switch User Manual Version 1.0 12/2016 ©2016 Chatsworth Products, Inc. All rights reserved. CPI, CPI Passive Cooling, MegaFrame, 800-834-4969 Saf-T-Grip, Seismic Frame, SlimFrame, TeraFrame, GlobalFrame, Cube-iT Plus, Evolution, techsupport@chatsworth.com OnTrac, QuadraRack and Velocity are federally registered trademarks of Chatsw orth Products, Inc. -
Page 2: Table Of Contents
Warranty ............................3 Introduction ......................4 Product Features – IP KVM Switch with DB15 Ports (P/N 37212-260) ........... 5 Product Features – Analog KVM Switch with DB15 Ports (P/N 37202-160) ........6 Product Features – IP KVM Switch with Cat5/6 Ports (P/N 37207-360, 37207-420) ...... 7 Product Features –... -
Page 3: Legal Information
The information contained in this guide is subject to change without notice. Chatsworth Products, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor is it liable for any injury, loss, or incidental or consequential damages resulting from the furnishing, performance, or use of this material and equipment. -
Page 4: Introduction
Introduction This document is the User’s Manual for KVM Switches from Chatsworth Products, Inc. (CPI). It guides the user through installation, operation and maintenance of the equipment. The KVM Switch is a standalone, rack-mount keyboard, video and mouse switch that allows multiple server computers to be accessed using a single set of rack-mount peripherals. -
Page 5: Product Features - Ip Kvm Switch With Db15 Ports (P/N 37212-260)
(P/N 37208-162). No device ports are used. KVM Switches with DB15 ports will not connect to KVM Switches with Cat5/6 ports. Front Panel - 16 Port IP KVM Switch with DB15 ports (P/N 37212-260) Bank no. 7-Segment BANK LED indication... -
Page 6: Product Features - Analog Kvm Switch With Db15 Ports (P/N 37202-160)
Product Features – Analog KVM Switch with DB15 ports (P/N 37202-160) Used primarily as expansion switches for other KVM Switches with DB15 ports and 17” LCD KVM Drawer and Switches with DB15 ports. 16 DB15 KVM switch device ports which provide low-level keyboard, video and mouse connectivity to equipment within a rack. -
Page 7: Product Features - Ip Kvm Switch With Cat5/6 Ports (P/N 37207-360, 37207-420)
Product Features – IP KVM Switch with Cat5/6 ports (P/Ns 37207-360, 37207-420) 16 or 32 Cat5/6 RJ45 KVM switch device ports which provide low-level keyboard, video and mouse connectivity to equipment within a rack. KVM Switches with Cat5/6 ports use standard Cat5/6 UTP cabling with RJ45 connectors and dongles to connect computers, which allow computers to be located much farther from the switch, up to 132 feet (40 meters) away. - Page 8 Front Panel - 16 Port IP KVM Switch with Cat5/6 ports (P/N 37207-360) Bank no. 7-Segment BANK LED indication PC port LEDs Online: Blue LED indicates a PC is connecting to the port Active: Green LED indicates a selected channel Remote: Orange LED indicates the port is selected by a remote console Channel button Press to select from 01 to 16 (KVM ports)
- Page 9 Front Panel - 32 Port IP KVM Switch with Cat5/6 ports (P/N 37207-420) Bank no. 7-Segment BANK LED indication PC port LEDs Online: Blue LED indicates a PC is connecting to the port Active: Green LED indicates a selected channel Remote: Orange LED indicates the port is selected by a remote console Channel button Press to select channel from 01 to 32...
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Page 10: Product Features - Analog Kvm Switch With Cat5/6 Ports (P/N 37210-260, 37210-220)
Product Features – Analog KVM Switch with Cat5/6 ports (P/Ns 37210-260, 37210-220) Used primarily as expansion switches for other IP KVM Switches with Cat5/6 ports and 17” LCD KVM Drawer and IP Switches with Cat5/6 ports. 16 or 32 Cat5/6 RJ45 KVM switch device ports which provide low-level keyboard, video and mouse connectivity to equipment within a rack. - Page 11 Front Panel - 16 Port Analog KVM Switch with Cat5/6 ports (P/N 37210-260) Bank no. 7-Segment BANK LED indication PC port LEDs Online: Blue LED indicates a PC is connecting to the port Active: Green LED indicates a selected channel Remote: Orange LED indicates the port is selected by a remote console Channel button Press to select channel from 01 to 16 (KVM ports)
- Page 12 Front Panel - 32 Port Analog KVM Switch with Cat5/6 ports (P/N 37210-220) Bank no. 7-Segment BANK LED indication PC port LEDs Online: Blue LED indicates a PC is connecting to the port Active: Green LED indicates a selected channel Remote: Orange LED indicates the port is selected by a remote console Channel button Press to select channel from 01 to 32 (KVM ports)
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Page 13: Important Safeguards
Important Safeguards Please read all of these instructions carefully before you use the device. Save this manual for future reference. Safety Instructions Unplug equipment before cleaning. Don’t use liquid or spray detergent; use a moist cloth. Keep equipment away from excessive humidity and heat. Preferably, keep it in an air-conditioned environment with temperatures not exceeding 40º... -
Page 14: Federal Communications Commission (Fcc) Regulatory Notices
Federal Communications Commission (FCC) Regulatory Notices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. -
Page 15: Installation
Installation Unpacking/ Package Contents Standalone KVM Switches come with the parts shown below. Check and make sure they are included and in good condition. If anything is missing or damaged, please contact the supplier immediately. Items 7-10 are only included with KVM Switches (P/Ns 37207-XXX, 37210-XXX). KVM Switch Remote Receiver Kit 1. -
Page 16: Rack/Cabinet Installation
Rack/Cabinet Installation Attach the rack-mount brackets to the KVM switch using the included screws. Attach the switch to a rack or cabinet. Rack-mount hardware is not included with the switch. -
Page 17: Cable Diagram For Kvm Switches With Db15 Ports
Cable Diagram for KVM Switches with DB15 ports Each server connects to the KVM Switch with DB15 ports with a Combo KVM Cable (P/N 37208-161 or 37208-111), ordered separately. Order one Combo KVM Cable per server. Combo KVM Cables are available in two lengths and are sold individual, in packages of eight and in packages of 16. -
Page 18: Cable Diagram For Kvm Switches With Cat5/6 Ports
Cable Diagram for KVM Switches with Cat5/6 ports Each server connects to the KVM Switch with Cat5/6 ports with a Cat5/6 UTP cable that has RJ45 connectors and an IP KVM Cable Dongle. Order one IP KVM Cable Dongle per server to match the server’s keyboard and mouse type: PS/2 (P/N 37208-104) or USB (P/N 37208-103). -
Page 19: Server Connections For Kvm Switches With Cat5/6 Ports
Server Connections for KVM Switches with Cat5/6 ports Servers connect to the KVM Switches with Cat5/6 ports using a dongle that makes the connection between the server’s video, keyboard and mouse connections and the UTP cable from the switch. Order the dongle to match the server’s video, mouse and keyboard connection. VGA-USB dongle (P/N 37208-103, 37208-803, 37208-603) Connect server with DB15 video connector and USB mouse and keyboard to the UTP cable ... -
Page 20: Remote Console Connection For Kvm Switches With Cat5/6 Ports
Remote Console Connection for KVM Switches with Cat5/6 ports Each KVM switch with Cat5/6 ports also has one remote console connection and includes a remote console receiver to connect a separate set of peripherals or computer for switch access. Connect the remote console with a Cat5/6 UTP cable. -
Page 21: Cascade - Expansion For Kvm Switches With Db15 Ports
128 servers through a single set of peripherals and IP address. The cascade cable attaches between the cascade port on the first switch and the local console on the next switch. Cascade - Expansion IP KVM Switch P/N 37212-260 Cascade Local USB Analog KVM Switch... -
Page 22: Cascade - Expansion For Kvm Switches With Cat5/6 Ports
Cascade – Expansion for KVM Switches with Cat5/6 ports Cascade up to seven additional Analog KVM Switches with Cat 5/6 ports to connect up to 128 or 256 servers through a single set of peripherals, a single remote terminal or IP address. The Cascade Cable for KVM Switches with Cat 5/6 ports (P/N 37208-165) attaches between the cascade ports on the switches. -
Page 23: Use - Kvm Switch
Use – KVM Switch Power ON Turn off all servers and KVM switches Make sure all cables / connectors are properly connected Recommend Power ON sequence is monitor, KVM switch finally computer... -
Page 24: Password Configuration For The Local/Remote Console
Password Configuration for the Local/Remote Console The password is disabled by default. Enable password 1. Press the KVM hotkey Scroll Lock + Scroll Lock + U (you must press hotkey within 2 seconds, you will hear a beep when successful) 2. -
Page 25: The On-Screen Display (Osd) Menu
The On Screen Display (OSD) Menu Access the OSD menu from the local console using the hot keys “scroll lock + scroll lock + space bar” or hold the right mouse button and hit the escape button. The OSD menu (shown below) displays. -
Page 26: The F1 Main Menu
The F1 Main Menu From the OSD menu, touch the F1 function key to access the main menu. The F1 Main Menu lets you set up the switch, assign port/computer names and create user accounts. 01 LANGUAGE OSD language change 02 PORT NAME EDIT Define port name 03 PORT SEARCH... -
Page 27: Local Console Hotkeys
Local Console Hotkeys Hotkey Function Scroll Lock + Scroll Lock + Space Bar Calling OSD menu Right-button mouse + Esc Calling OSD menu Scroll Lock + Scroll Lock + Switch to previous port Scroll Lock + Scroll Lock + Switch to next port Scroll Lock + Scroll Lock + PgUp / PgDn Switch to previous bank or next bank Scroll Lock + Scroll Lock + Bank Number... -
Page 28: Set-Up - Ip Console
Set up – IP Console The IP Console on KVM Switches are pre-configured with an IP address and password to allow quick setup and configuration. DHCP is not enabled. You can access the switch using a web browser. IP address 1: 192.168.1.22 (Single IP Console) IP address 2: 192.168.1.23 (Second IP Console) - Page 29 5. Under Device, Click Refresh Devices to search for the connected IP KVM Switch. 6. Select the MAC address of the KVM Switch that you want to setup and click Query Device. (The MAC address of the KVM Switch is printed on the product label.) 7.
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Page 30: Troubleshooting Guide - Kvm Switch
Troubleshooting guide – KVM Switch 1. There is no LED display on KVM membrane switch. Make sure the power adapter is plugged into the KVM Switch. If the LED is still off, perform soft reset to KVM switch. ... -
Page 31: Appendices
Q. Can I cascade the different types KVM switches together? A. No, only same type of KVM Switches can cascade together. KVM Switches with DB15 ports P/N 37202-160 and 37212-260 will cascade. Likewise, KVM Switches with Cat5/6 ports P/N 37207-360 and 37210-260 and P/N 37207-420 and 37210-220 will cascade. - Page 32 Q. Why am I getting ghosting images or shadowing? A. The signal cable may be loose or the video card configuration may not match the switch. Check that all video cables are inserted properly. Check whether the KVM supports the resolution and refresh-rate on your servers.
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Page 33: Specifications - Kvm Switch With Db15 Ports
100 or 240 VAC, 50/60 Hz via IEC power cord or adapter Consumption: Maximum 48 Watt, standby 5 Watt (P/N 37202-160 only) Consumption: Maximum 24 Watt, standby 5 Watt (P/N 37212-260 only) Regulatory: FCC, CE Environmental: ... -
Page 34: Specifications - Kvm Switches With Cat5/6 Ports
Specifications – KVM Switches with Cat5/6 ports KVM Ports: Number of Ports, Connector: 16 or 32, RJ-45 (8P8C) Connectivity: VGA connector dongle up to 132 feet (40 meters) over Cat6/Cat 5 UTP cable; order dongles separately, one per server, P/N 37208-103 for USB, P/N 37208-104 for PS/2 Local Console: ... -
Page 35: Accessories For Kvm Switches With Db15 Ports
Accessories for KVM Switches with DB15 ports Combo KVM Cable, 6 feet (1.8 meter) long, P/N 37208-161, 1 each Combo KVM Cable, 6 feet (1.8 meter) long, P/N 37208-861, 8 pack Combo KVM Cable, 6 feet (1.8 meter) long, P/N 37208-661, 16 pack Combo KVM Cable, 10 feet (3.0 meter) long, P/N 37208-111, 1 each Combo KVM Cable, 10 feet (3.0 meter) long, P/N 37208-811, 8 pack Combo KVM Cable, 10 feet (3.0 meter) long, P/N 37208-611, 16 pack... -
Page 36: Accessories For Kvm Switches With Cat5/6 Ports
Accessories for KVM Switches with Cat5/6 ports VGA-USB Dongle, P/N 37208-103, 1 each VGA-USB Dongle, P/N 37208-803, pack of 8 VGA-USB Dongle, P/N 37208-603, pack of 16 For server connection, used to connect servers with VGA monitor and USB keyboard and mouse to the switch using a Cat 5/6 UTP cable with RJ45 connectors.