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Summary of Contents for VeriFone Cybera SCA-315
- Page 1 Verifone Enhanced POS Zone Router Approved by Verifone, Inc. Installation Guide Date: January 23, 2015...
- Page 2 - without written permission of the publisher. The content of this document is subject to change without notice. The information contained herein does not represent a commitment on the part of Verifone. All features and specifications are subject to change without notice.
- Page 3 Verifone Enhanced POS Zone Router Installation Guide Revision History Date Description January 23, 2015 Initial Documentation Release...
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Page 5: Table Of Contents
Contents Installation ........1 Before You Begin . - Page 6 Verifone Enhanced POS Zone Router Installation Guide January 23, 2015...
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Page 7: Installation
Place the Zone Router appliance near the site's modem/router (or existing Cybera ■ SCA-315) and/or the Verifone POS (point-of-sale) equipment being connected to the Zone Router. Additional cabling may be needed to complete installation depending on the distance between the required elements. -
Page 8: Connecting To A Power Source
Verifone Enhanced POS Zone Router Installation Guide Connecting to a Power Source Enhanced Zone Router - Back View 1. Connect the power adapter to the power socket. 2. Connect the other end of the power adapter to a Surge Protector (not included, but recommended). -
Page 9: Topaz/Sapphire/V950
■ modem/firewall or the site router/switch/firewall providing Internet connectivity where present. If a Cybera SCA-315 is present, WAN 1 of the Enhanced Zone Router device should be plugged into LAN port 2 of the SCA-315. See example connections in Appendix A and B. - Page 10 Verifone Enhanced POS Zone Router Installation Guide WAN 1 After the Enhanced Zone Router is connected to the Internet, it may take 3-5 ■ minutes for the status lights to change. The status lights should change to: This indicates that the Enhanced Zone Router is correctly connected to the Internet.
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Page 11: Access Configuration Portal
Verifone Enhanced POS Zone Router Installation Guide Access Configuration Portal 1. With a standard Ethernet cable, connect your laptop to one of the remaining LAN ports above (indicated in green). 2. Open your Internet browser and enter the following address and credentials: –... -
Page 12: View Or Update The Router Settings
Verifone Enhanced POS Zone Router Installation Guide View or Update the Router Settings VASC Contact Tab Note: This information MUST be completed at time of initial installation or if there are configuration changes. 1. Enter your name. 2. Enter the Contact phone number. -
Page 13: Select Pos Type
Verifone Enhanced POS Zone Router Installation Guide Select POS Type 1. Click the dropdown button under POS System and select one of the following: – Commander Site Controller – Verifone Sapphire 2. Click the dropdown button under Connectivity and select on the of following: –... -
Page 14: Wan Tab Settings
Verifone Enhanced POS Zone Router Installation Guide WAN Tab Settings If the site is “Online”, select Type: DHCP or Static. ■ – If DHCP, go to the next section: POS Network LAN Settings. – If Static, the following MUST be completed to continue. -
Page 15: Pos Network Lan Tab Settings
Verifone Enhanced POS Zone Router Installation Guide POS Network LAN Tab Settings Note: If the Enhanced Zone Router is already configured with the default Verifone settings, and: – If NO changes are needed and the Enhanced Zone Router is offline, click “Save Changes”... -
Page 16: Port Forwarding Tab Settings
• WAN — Allows traffic from the site network to the POS network. • Tunnel — Allows traffic from the secure tunnel with Verifone to the POS network. – Dst IP Address — Enter the IP address of the device that it needs to reach on the POS network. -
Page 17: Static Routes Tab
■ needed. When creating a route: ■ – Dst IP Address — Enter the IP/device that the Verifone equipment can initiate communication. – Dst Mask — Enter the subnet that is allowed to accept communication. – Gateway — Enter the gateway of the device that the Verifone devices are attempting to reach. -
Page 18: Configuration Update
Verifone Enhanced POS Zone Router Installation Guide Configuration Update After clicking “Save Changes”, the Enhanced Zone Router reboots twice. All five status lights will become blank or unlit, and then in consecutive order, they will restore: The Enhanced Zone Router reboots again and end with the light status above. -
Page 19: Single Port Isp Broadband/Firewall Device Connection
ISP B INGLE ROADBAND IREWALL EVICE ONNECTION The following diagram shows an example of a single port ISP Broadband/Firewall Device connection. Note: The equipment at your site might be different from that shown below. ISP Broadband/Firewall Device with Single LAN Port January 23, 2015... - Page 20 Verifone Enhanced POS Zone Router Installation Guide January 23, 2015...
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Page 21: Multi-Port Isp Broadband/Firewall Device Connection
ISP B ULTI ROADBAND IREWALL EVICE ONNECTION The following diagram shows an example of a multi-port ISP Broadband/Firewall Device connection. Note: The equipment at your site might be different from that shown here. ISP Broadband/Firewall Device with multiple LAN ports (1-4 Yellow) Connect WAN-1 of the Enhanced Zone... - Page 22 Verifone Enhanced POS Zone Router Installation Guide January 23, 2015...
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Page 23: Light Status Troubleshooting
IGHT TATUS ROUBLESHOOTING These are examples of light statuses indicating a possible hardware, internet connection, or secure tunnel connection issue. Contact contact the Verifone Technical Support Center at 888-777-3536 for additional assistance as needed. Light Indicators January 23, 2015... -
Page 24: Hardware Issue
Hardware Issue There is no power OR the Heartbeat is NOT blinking green. Check power supply and outlet. ■ Contact Verifone Technical Support if plugged into working outlet. ■ Broadband Connection Issue Note: The light statuses below only pertain to those devices that are deemed “ONLINE”. -
Page 25: No Secure Tunnel
Verifone Enhanced POS Zone Router Installation Guide No Secure Tunnel See the Connecting Broadband Internet Section in Chapter 1 and verify ISP or site ■ router is not blocking IPs, ports and protocols required. Possible configuration error, contact Verifone Technical Support. - Page 26 Verifone Enhanced POS Zone Router Installation Guide January 23, 2015...
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