Surveon NVR7812 2U User Manual

Nvr7800 series
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NVR7800 Series
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Release 1.0

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Summary of Contents for Surveon NVR7812 2U

  • Page 1 NVR7800 Series User Manual Release 1.0...
  • Page 2: Revision History

    Revision History Ver Version Description Date Initial release Sep. 2016...
  • Page 3: Copyright Statement

    Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other names prefixed with “SMR” are trademarks of Surveon Technology Inc. Microsoft Windows and Windows are registered trademarks of Microsoft Corporation.
  • Page 4: Table Of Contents

    Table of Contents Revision History ..................2 Copyright Statement .................. 3 Disclaimer ....................3 Trademarks ..................... 3 Table of Contents ..................4 Safety Precautions ..................8 Electric Shock Warning ................8 Reliable Grounding ..................8 Overloading Protection ................8 ESD Precautions ..................8 Device Installation/Site Selection..............
  • Page 5 2.8. System Monitoring Features ..............26 2.9. Expansion Enclosure Support ............... 29 2.10. Hot-swapping ................. 30 Chapter 3. Hardware Installation ..............31 3.1. Installation Prerequisites ..............31 3.2. Installation Procedures Overview ............32 3.3. Unpacking the System ................ 33 3.3.1. Box contents ................. 33 3.3.2.
  • Page 6 4.4.4. Power-On Status Check ..............51 4.4.5. Power-Off Procedure............... 53 Chapter 5. System Monitoring ..............54 5.1.Monitoring Features ................54 5.1.1. LED Panel Status ................55 5.1.2. Drive Tray LED ................57 5.2. Controller LED ................. 58 5.2.1. Controller LED for JBOD Models ............59 5.2.2.
  • Page 7 8.3. Power on the System, and Format RAID ..........85 Appendix ....................90 A. Technical Specifications ............... 90 Connection Interface ................90 CPU & Operating System Hard Drive ............90 RAID Configurations ................90 Fault Tolerance for RAID models ..............91 Power Supply ..................
  • Page 8: Safety Precautions

    Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly. Access to this equipment should only be granted to trained operators  and maintenance personnel who have been instructed of, and fully understand the possible hazardous conditions and the consequences of accessing non-field-serviceable units such as the power supplies.
  • Page 9: Device Installation/Site Selection

    Device Installation/Site Selection The device should be installed according to specifications. This device should be operated at a site that is: Clean, dry, and free of excessive airborne particles.  Well-ventilated and away from heat sources such as direct sunlight and ...
  • Page 10: Energy Hazards Precaution

    Energy Hazards Precaution The device should be installed according to specifications. This device should be operated at a site that is: This equipment is intended to be used in Restrict Access Location, like computer room. The access can only be gained by SERVICE PERSONS or by USERS who have been instructed about the metal chassis of the equipment is have energy hazards that service persons have to pay special attention or take special protection before touching it.
  • Page 11: Chapter 1. Product Overview

    Chapter 1. Product Overview 1.1. Product Overview This manual introduces NVR7800 systems that support 3Gbps, 6Gbps SAS, Near Line SAS and SATA hard drives. The systems utilize 3.5” hard drives. Drive capacity can be expanded by attaching expansion hard drive enclosures (JBODs).
  • Page 12: Specifications For The Nvr7800 Series

    1.2. Specifications for the NVR7800 Series 1.2.1. Hardware Specifications Product Series NVR7800 Product Name NVR7812(2U/12-bay) NVR7816(3U/16-bay) Controller Single controller Default: Intel® Core i3-4330 dual-core 3.5G  System Processor Upgradable: Intel® Xeon E3-1225 quad-core 3.2G   Intel® Xeon E3-1275 quad-core 3.2G System Memory DDR3 8GB (up to 32GB) Operating System...
  • Page 13: Software Specifications

    RAID RAID 0, 1, 5, 6, 10, 50, 60 Electrical Dual Redundant PSU (460W) Operating Environment Temperature: 5° C to 40° C Humidity: 5% to 80% (non-condensing) LED Indicator NVR7812: 2U 19-inch rackmount with chassis ears: (H)88.00mm x (W)447.40mm x (L)524.41mm Dimensions (mm) NVR7816: 3U 19-inch rackmount with chassis ears: (H)130.00mm x (W)447.40mm x (L)524.20mm...
  • Page 14: Applicable Models

    1.3. Applicable Models The naming rules for systems are explained in the example below Model Part Number Description 2U12 bay, i3-4330 CPU, 8G RAM,Win7 Ultimate, NVR7812E1-MS Milestone VMS NVR7812 2U12 bay, E3-1225 CPU, 8G RAM,Win7 Ultimate, NVR7812A1-MS Milestone VMS 2U12 bay, E3-1275 CPU, 8G RAM,Win7 Ultimate, NVR7812A2-MS Milestone VMS 3U16 bay, i3-4330 CPU, 8G RAM,Win7 Ultimate,...
  • Page 15: Major Components

    1.5. Major Components NOTE Upon receiving your system, check the package contents against the included Unpacking Table of Quick Installation Guide. If module(s) are missing, please contact your system vendor immediately. Controller and Interface The controller interface of the system represents the server component of the system with Ethernet, VGA / HDMI output, USB 2.0 / 3.0, mini USB COM port, etc.
  • Page 16 II or SATA-III hard drives, and is ideal for adding large capacity to a storage pool. Power Supply Unit with Built-in Cooling Module Cooling module is built into the power supply unit (PSU) to protect the system from overheating. The two hot-swappable PSUs provide constant power to the system.
  • Page 17 Internal Backplane An integrated backplane separates the front and rear sections of the chassis. This circuit board provides logic level signals and low voltage power paths. Thermal sensors and I 2 C devices are embedded to detect system temperatures and PSU/cooling module operating status. This board contains no user-serviceable components.
  • Page 18: Chapter 2. Hardware Overview

    Chapter 2. Hardware Overview 2.1. Front Panel Drive trays: ① Each drive tray is hot-swappable and holds a 3.5-inch hard drive. LED Panel: ② The panel has Service / Power / Cooling Fan / Thermal / System LEDs. Handles: ③ There are handles on both sides of the enclosure for users to pull / push the enclosure out and into the cabinet when the enclosure is installed on a slide rail rackmount system.
  • Page 19: Rear Panel

    2.2. Rear Panel Description Description Power supply + cooling Controller module Controller: ① The controller module represents the server component of the system that contains a main circuit board with various output and connections at the rear. WARNING Do NOT remove the non-redundant components! Do NOT remove redundant components without a replacement on hand! Power supply unit &...
  • Page 20: Front Led Panel

    3U System 2.3. Front LED Panel The LED panel can be located on the chassis ear. The LED panel contains Service LED , a power supply status LED , cooling module status LED ① ② ③ temperature sensor status LED , system fault LED , power button ④...
  • Page 21: Drive Tray Bezel

    WARNING If critical faults are indicated on the LED panel, verify the cause of the problem as soon as possible and contact your system vendor and arrange for a replacement module. 2.4. Drive Tray Bezel The drive tray is designed to accommodate separately purchased SAS or SATA interface hard disk drives.
  • Page 22: Controller

    2.5. Controller 2.5.1 Controller Type There are two types of controller panels. The main difference is the LEDs. Type II controller will be used for illustration purposes. Type I Type II...
  • Page 23: Controller Connections

    2.5.2. Controller Connections ⑬ ⑭ ⑮ ⑯ ⑰ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ① ② ③ ④ ⑥ ⑤ HDMI port Reset to default button and LED ① ⑩ (Video only, Res: 1920 x1080@60Hz) PCIe expansion slot USB 2.0 port ②...
  • Page 24: Controller Interfaces

    2.5.3 Controller Interfaces Ethernet PCIe Card Ethernet ports Slot (optional) ports (optional) USB2.0 HDMI 1 USB 3.0 D-Sub JBOD SAS HDMI 2 ports ports VGA port expansion 2.6. Controller of JBOD Models The expansion JBOD controllers features SAS expansion ports ①, SAS expansion port status LEDs ②, controller status LEDs ③, extraction levers and retention screws ④...
  • Page 25: Psu & Cooling Module

    The expansion controller contains a circuit board within a metal canister, interfaced through hot-swap docking connectors at the back-end. Two SAS wide ports on the interface faceplate connect to a managing RAID system or other JBODs. WARNING The only time you should remove the controller is to install/ replace the failed controller.
  • Page 26: System Monitoring Features

    following conditions, cooling fans raise their rotation speed to increase the airflow:  Component failure: if a cooling module, PSU, or a temperature sensor fails.  Elevated temperature: if the temperature breaches the upper threshold set for any of the interior temperature sensors. During the system initialization stage, the cooling fans operate ...
  • Page 27 JBOD component status is reported through in-band protocols over expansion links that is managed by a proprietary enclosure service. Firmware(FW), EonOne Lite and SANWatch Firmware: The firmware (FW) is preloaded and is used to configure the system. The FW can be accessed through a terminal emulation program running on a management computer connected to the system’s serial port.
  • Page 28 and prolonged beeps. The alarm can be turned off using the mute button on the front panel. WARNING Failing to respond when an audible alarm is heard can lead to permanent damage(s) to the system. When an audible alarm is heard, rectify the problem as soon as possible.
  • Page 29: Expansion Enclosure Support

    2.9. Expansion Enclosure Support Monitoring: A managing RAID system is aware of the status of JBOD components including those of:  Expander controller (presence, voltage and thermal readings)  PSU  Cooling module  Enclosure thermal sensor  Service (the Service signal to specify a specific enclosure) Disk drives ...
  • Page 30: Hot-Swapping

    JBOD Enclosure Status Monitoring: When connected with expansion JBODs, acquires the component status within other enclosures via a proprietary enclosure monitoring service using the in- band connectivity. No additional management connection is required. 2.10. Hot-swapping The system comes with a number of hot-swappable components that can be exchanged while the system is still online without affecting the operational integrity.
  • Page 31: Chapter 3. Hardware Installation

    Chapter 3. Hardware Installation This chapter describes how to install modular components, such as hard drives into the enclosure. NOTE Installation into a rack or cabinet should occur BEFORE hard drives are installed into the system. 3.1. Installation Prerequisites Static-free installation environment: The system must be installed in a static-free environment to minimize the possibility of electrostatic discharge (ESD) damage.
  • Page 32: Installation Procedures Overview

    Cables must be handled with care and must not be bent. To prevent emission interference within a rack system and accidental cable disconnection, the routing paths must be carefully planned. 3.2. Installation Procedures Overview Following all the instructions provided below can minimize system installation time.
  • Page 33: Unpacking The System

    3.3. Unpacking the System Compare the Unpacking Table of Quick Installation Guide included in the shipping package against the actual package contents to confirm that all required materials have arrived. 3.3.1. Box contents For detail content(s), please refer to the quick installation guide that came with the system.
  • Page 34: Slide Installation

    3.4. Slide Installation 3.4.1 Slide Rail Kit Contents The following table shows all accessories that came with the slide rail kit. Item Description Quantity Mounting bracket assembly, left-side Mounting bracket assembly, right-side Inner glides Flathead screws #6-32 L4 Truss head screws M5 x9.0mm M5 cage nuts M5 x 25mm M6 x 25mm...
  • Page 35: Installation Procedure

    3.4.2. Installation Procedure 1. Determine the exact position for enclosure installation (front and rear rack posts). 2. Refer to the illustration below to insert cage nuts into the front rack post and truss head screws to secure the slide rail. Front rack posts Unit boundary 3/4U, M5 cage nut position...
  • Page 36 M5 x 9.0mm Inner glide ra il M5 x 9.0mm 4. Attach the inner glides to BOTH sides of the enclosure using flathead screws #6-3. #6-32 5. With the assistance of another person, lift and insert the enclosure onto the slide rail. 6.
  • Page 37: Hard Drives Installation

    HDDs listed on our Approved Vendor List (AVL) to ensure reliability. Find the AVL on our web page: http://www.surveon.com/support/hardware.asp NOTE At least four (4) hard drives must be installed for RAID 5 or five (5) hard drives must...
  • Page 38: Prerequisites

    3.5.1. Prerequisites Hard drives are separately purchased and when purchasing hard drives, the following factors should be considered: Capacity (MB/GB): Use drives with the same capacity. RAID arrays use a “least-common-denominator” approach, meaning the maximum capacity used in each drive for composing a RAID array is the maximum capacity of the smallest drive.
  • Page 39 underneath it, the SAS secondary links . The SATA drives have only one ③ port that includes the SATA physical links and the power link . In a ④ ⑤ redundant-controller system, the MUX-enabled drive trays must be separately purchased and applied. The single-controller JBODs do not require MUX kit. Dual-ported SAS and Single-port SATA Connectors WARNING The hard drives and drive trays should only be installed into the system after rack...
  • Page 40: Hard Drive Designation

    3.5.3. Hard Drive Designation Illustrations shown below are system hard drive slot number designations. Please familiarize yourself with the designations to avoid withdrawing the hard drive(s) out of the enclosure. The general alignment is from left to right and/ or top to bottom in numeric order as shown below.
  • Page 41 Place the hard drive into the drive tray, making sure that the interface connector is facing the open side of the drive tray and its label side facing up. Secure the drive by fastening 4 of the supplied screws. Feont 3.5” screw holes location 2.5”...
  • Page 42: Installing The Hard Drive Into Drive Tray

    3.5.5. Installing the Hard Drive into Drive Tray Once the hard drives have been installed in the drive trays, the drive trays are ready to be installed into the system. With the tray bezel open, insert the installed hard drive and tray into the enclosure.
  • Page 43: Once Mounted

    Loosen the screws and remove the covers shown in the illustration below. Install the PCI-E card into PCI-E slot, secure it with the cover and screws. Insert the controller back into the enclosure, secure the screws underneath both levers. 3.7. Once Mounted Once the enclosure has been mounted, you may refer to the Users’...
  • Page 44: Safety Reminders

    maintenance of hard drives, controllers, optional modules, cooling modules, power supplies, cable connections, topology configurations, etc. 3.8. Safety Reminders If you must relocate the enclosure after installation  Cease all input / output transactions, shutdown the system, disconnect all the cables (please refer to the User Manual for details) ...
  • Page 45: Chapter 4. Connections & Expansions

    Chapter 4. Connections & Expansions The operating systems and EonOne Lite has been pre-installed into NVR7800 system. Therefore, users don’t need to install the OS and EonOne Lite by themselves. In this chapter, it indicates what considerations would be after the hard drives numbers are selected, the JBOD SAS Expansion configuration and the powers up notices for your reference.
  • Page 46 should approximate the channel bandwidth. If, for example, two 6-drive logical arrays are associated with two IDs residing on a single host channel, there may be a trade-off with performance. It is recommended that you obtain more disk drives by attaching a JBOD so that you can create host-port corresponding 6-member logical drives (RAID-5) or 8-member logical drives (RAID-6).
  • Page 47: Jbod Connections

    other devices, e.g., foot traffic or fan exhaust.  Do not over-tighten or bend the cables. 4.3. JBOD Connections WARNING All SAS cables are sensitive and must be handled with care. To prevent interference within a rack system, the cable routing path must be carefully planned and the cables must not be bent.
  • Page 48: Jbod Expansion Connections

    closest to the managing RAID enclosure.  Make sure a unique ID is configured on each JBOD so that the SAS WWN addresses of disk drives can be properly assigned. NVR system firmware automatically manages these addresses. 4.3.3. JBOD Expansion Connections •...
  • Page 49: Power Connections

    NOTE For each storage device, users can create multiple RAIDs. Please note that do not create a RAID from cross-platform storage. When operating, turn on JBOD chained firstly, and then turn on the machine to prevent error. Please follow this booting up sequence after connecting SAS cables between NVR and JBODs.
  • Page 50: Connecting Power Cords

    NOTE Make sure you use the power cables provided that are at least 1.2 meters in length. DO NOT use extension cables as the power cables are designed to connect ONLY and DIRECTLY to relocate power taps (RPTs) on server cabinets. 4.4.2.
  • Page 51: Power-On Status Check

    2. Press the power button at the front panel. 4.4.4. Power-On Status Check Verify the status LEDs (Front Panel) Observe the front of the enclosure. If the LED indicators show different status than described below, or if you hear an audible alarm, please contact customer support.
  • Page 52 Controller LEDs: Item Description Status Ctrl Status LED Green Host Busy Green Cache Dirty LED Amber 1 2 3 PSU & Cooling Module LEDs: PSU LED: On (green)
  • Page 53: Power-Off Procedure

    4.4.5. Power-Off Procedure If you wish to power down the system, please follow these steps: NOTE If you wish to power down the system, please ensure that no time-consuming processes, like “Regenerate Logical Drive Parity” or a “Media Scan,” are taking place.
  • Page 54: Chapter 5. System Monitoring

    Chapter 5. System Monitoring The NVR7800 series is equipped with a variety of self-monitoring features that help keep system managers aware of system operation statuses. 5.1.Monitoring Features You may monitor the system through the following features:  EonOne Lite: EonOne Lite is a browser-based Graphical User Interface (GUI) that can to monitor and manage the system.
  • Page 55: Led Panel Status

    5.1.1. LED Panel Status Name Color Status White indicates that the system is being serviced or is requiring services. Service White ① OFF indicates that the system is not being serviced nor is requiring services. Green indicates that the system is powered properly.
  • Page 56 Green indicates that the internal temperature is within the safety threshold. Green/ Amber indicates that internal Thermal ④ Amber temperature gone over safety threshold. Green indicates that the system is operating normally. System Green/ ⑤ Amber indicates that system fault Amber encountered abnormal conditions: Press and release instantly to turn on the...
  • Page 57: Drive Tray Led

    5.1.2. Drive Tray LED Two LED indicators are located on the right side of each drive tray. When notified by a drive failure message, you should check the drive tray indicators to find the correct location of the failed drive. Name Color Status...
  • Page 58: Controller Led

    5.2. Controller LED 1 2 3 Name Color Status Green indicates that a RAID controller is operating healthily. Green/ Amber indicates that a component failure has Ctrl Status Amber occurred, or inappropriate RAID configurations have caused system faults. It is also lit during the initialization process.
  • Page 59: Controller Led For Jbod Models

    5.2.1. Controller LED for JBOD Models Name Color Status Steady green indicates all 4 PHYs are validly linked to external devices. Green 1. SAS Link Blinking green indicates one of the 4 PHYs links has failed. OFF indicates all 4 PHYs are offline. Green indicates 6Gbps link speed.
  • Page 60: Ethernet Port Leds

    5.2.2. Ethernet Port LEDs Name Status Status Green Green indicates 1Gb connection established. 1. Speed status LED Off indicates 10/100Mb connection established or no connection established. Steady amber indicates a connection has 2. Link / been established. Amber Flashing amber indicates data I/O.
  • Page 61: Psu/Cooling Module Leds

    5.3. PSU/Cooling Module LEDs The PSU (Power Supply Unit) contains the LEDs for the PSU and the cooling module statuses. When either of the unit fails, you need to replace the PSU as soon as possible. For details, please refer to “Replacing the Power Supply Module”.
  • Page 62: Audible Alarms

    5.4.1. Audible Alarms If any of the following components fails, the audible alarm will be triggered:  Cooling fan modules  PSU modules  Hard disk drives  Sensors or presence detection circuitries If the system administrator hears an alarm, the manager must read the error message on the terminal or SANWatch screen to determine what has triggered the alarm, and then take appropriate actions to rectify the problem.
  • Page 63: Chapter 6. System Maintenance

    Chapter 6. System Maintenance WARNING Do not remove a failed component from the system until you have a replacement on hand. If you remove a failed component without immediate replacement, it will disrupt the internal airflow. Qualified engineers who are familiar with the system should be the only ones who make component replacements.
  • Page 64: Replacing The Power Supply Module / Cooling Module

    6.1.Replacing the Power Supply Module / Cooling Module The power supply units (PSU) are configured in a redundant configuration with each PSU housed in a robust steel canister. 6.1.1. Detecting a Failed PSU If a PSU module fails, the system notifies you through the following indicators: ...
  • Page 65: Replacing Power Supply Unit

    6.1.2. Replacing Power Supply Unit A failed PSU should be replaced as soon as possible, but only when you have a replacement module in your hand. Contact your vendor for more details. WARNING Although the system can operate with a failed PSU in a system, it is not recommended to run the system with a failed PSU for an extended period of time.
  • Page 66 3. To remove the PSU module, pull the extraction handle downwards to disconnect the PSU from the backplane connectors. Once dislodged, gently pull the PSU out of the system. If the system is mounted in a rackmount rack, use another hand to support its weight while removing the module.
  • Page 67: Replacing A Hard Drive

    towards the PSU module and it should engage the back-end connectors. 5. Fasten the thumb screw. 6. Reconnect the power cord. 7. Power on the PSU module. 6.2. Replacing a Hard Drive WARNING Keep a replacement on hand before replacing the hard drive. Do not leave the drive tray open for an extended period of time or the internal airflow will be disrupted.
  • Page 68 3. Remove the drive tray. Pull the tray one inch away from the enclosure. Wait for at least 30 seconds for the disk drive to spin down, and then gently withdraw the drive tray from the chassis. 4. Remove four retention screws (two on each side). The screws secure the hard drive to the drive tray.
  • Page 69: Chapter 7. Nvr7800 Software Installation

    Chapter 7. NVR7800 Software Installation 7.1. Milestone Installation Milestone XProtect Level The Comparisons between Enterprise/Corporate are listed in the following chart. Please select the appropriate level according to your needs. Xprotect Xprotect Key Features Enterprise Corporate Number of Connected Cameras Maximum Number of Users Unlimited Unlimited...
  • Page 70: Basic System Settings Through Wizards

    Choose Install Trial and follow the instructions to start the installation. Note: (1) The trial version can be used for 30 days. Also, video channels are limited to eight as the maximum. You may purchase licenses for permanent use and channel additions. Please go to Extending Trail License for Milestone XProtect System section for more details.
  • Page 71: Installing Milestone Xprotect Smart Client On Remote Pc(S)

    3. The Adjust Motion Detection wizard helps you quickly configure your cameras' motion detection properties. 4. The Configure User Access wizard helps you quickly configure clients' access to the XProtect server as well as which users should be able to use clients.
  • Page 72 3. Specify your login information in the following fields: Computer: Select the localhost.  Authentication: Choose Windows authentication (current user),  with which you will be authenticated through your current Windows login by default, and do not have to specify any user name or password.
  • Page 73: Eonone Lite

    7.2. EonOne Lite Note: EonOne Lite can run on the following platforms. (1)An EonStor DS storage subsystem (firmware 2.1 or later) connected to a host server via in-band connection(through the FC/Iscsi port of the storage subsystem.) (2) Please refer to EonOne Lite Installation Manual for further information.
  • Page 74 (6) When you access EonOne Lite for the first time, a Start Quick Setup will show up for configuring storage device guidance. Step 1 Configuring new partition You can see the front view and indicator lights of the storage device or JBODs (if any) displaying the status of the device(s) and hard drives.
  • Page 75 previous step. Step 3 Finishing Quick Setup When the partition is created, you can do either of the following  Click Device Management to enter the management GUI of EonOne Lite. Click Logout to leave EonOne Lite. ...
  • Page 76: Extending Trial Licenses For Milestone Xprotect

    7.3. Extending Trial Licenses for Milestone XProtect When you purchase the license key, you receive a temporary Trial Licenses for Milestone XProtect being used for 30 days. Please contact your dealer for purchasing XProtect license key. The license file (*.lic) including a Software License Code (SLC). Save the *.lic file and SLC in a USB drive.
  • Page 77: Activating License (Online)

    When the file is successfully imported, click “OK”. 7.3.2. Activating License (Online) Precondition: Add at least one camera to your NVR7800 series system. Activating a License: On the Management Application's toolbar, click File > Activate License Online. 1. Specify how many licenses you want for each device, and click OK. 2.
  • Page 78: Online Activation Error Messages

    Activate using this process each time you add a new device. 7.3.3. Online Activation Error Messages Under rare circumstances, you may receive one of the following error messages during online activation. Should you receive one, the following list of Problems and What to do will help you identify the problems: Unable to access license server, Error activating license, License not allowed, Feature not registered, Feature already in use, Failed to login.
  • Page 79 2. Specify a file name and location for the license request (.lrq) file (automatically generated by XProtect), and save it in the USB drive. 3. Move the USB drive with the .lrq file to a computer with internet access. Open internet browser Milestone's...
  • Page 80 4. Under Current SLCs, select the SLC. 5. In the menu for SLC properties, use the Upload LRQ function to upload the generated .lrq file. 6. You will receive the updated permanent license file (.lic) from Milestone via e-mail. Save it in the USB drive. Step 2: Import License (Offline) 1.
  • Page 81: Chapter 8. Troubleshooting

    RAID1 to increase the security of OS drive. 8.2. OS Drive Status Checkup Methods There are 2 methods to monitor the health status of OS drive, Surveon strongly recommend you to check the OS drive status periodically to ensure the security of the system.
  • Page 82 If the location shows as “Controller 0, Port 2”, it stands for the hard disc of slot 2 (on the upper shelf)—(A area as the following pic shows) is damaged. On the contrary, If the location shows as “Controller 0, Port 3”, it stands for the hard disc of slot 3 (on the lower shelf) —...
  • Page 83 The damage warning notice and replacement procedures are as followed: Tools Required: Philips Screwdriver 1. Confirm which OS drive is damaged by Intel®RSTe AHCI&SCU Software RAID Driver 2. Turn off the NVR7800 subsystem. 3. Loosen the screws on the lever, and push the levers down to remove the controller out of the enclosure.
  • Page 84 Loosen the thumb screws on the tray and gently pull out the tray from the cage. 5. Install the new hard drive into the tray, insert it back into the cage, tighten the thumb screws. Also, Match the labels to install 2.5”HDDs. For example: ...
  • Page 85: Power On The System, And Format Raid

    6. Insert the controller back to the controller tray on the rear panel. 7. Finally, reboot the computer to enable RAID1 mirror the functions of the hard disc. Note: (1) If you encounter pretty rare circumstances that 2 OS drives are damaged simultaneously, please contact with FAE.
  • Page 86 2. Press “F2” to access the BIOS setup. 3. Select “Advanced” >> “SATA Configurations”. 4. In the “SATA Mode Selection”, select “RAID”.
  • Page 87 5. Press “F4” to save configurations and exit the BIOS setup. 6. The NVR7800 will restart. 7. After restarting the system, press “EonOne” icon on the desktop to launch EonOne. 8. Log in EonOne. The default username and password are: admin / admin.
  • Page 88 9. The related information will be displayed on the EonOne overview screen such as "Volume", "Total Space", "System Status", and etc. Select “Action” and press the Delete icon. Press “OK” to delete RAID. After finishing, the message will show in screen and the volume has been deleted from the list.
  • Page 90: Appendix

    Intel® Core™ i3-4330 Processor (4M Cache, 3.50 GHz) Operating System Hard Drive 2.5 inch 500GB SATA II drive x 2 ( Please check Surveon web for qualified list ) RAID Configurations RAID Levels 0, 1(0 + 1), 3, 5, 6, 10, 30, 50, 60, and non-RAID disk spanning...
  • Page 91: Fault Tolerance For Raid Models

    Firmware on Flash Memory DIMM Slot Two DRAM module slot(s) Hardware XOR Real-time Clock For event messages with time record and task scheduling Text-based firmware-embedded utility over RS-232C through the serial cable Configuration Telnet via an established network connection The SANWatch Manager program using in-band or Ethernet connection Performance Monitoring Remote Control and...
  • Page 92: Power Supply

    Power Supply Input Voltage Single controller model: 100VAC @ 10A 240VAC @ 5A with PFC (auto-switching) Frequency 50 to 60Hz Power Rating 460W DC Output 12.0V: 38A (Max.) 5.0VSB: 2A (Max.) Input Frequency 50 to 60Hz AC Input 100VAC @ 10A or 240VAC @ 5A with PFC Power Factor Correction Hold-up Time At least 12ms at 115/230VAC full load after a loss of AC...
  • Page 93: Certification

    B. Certification Summary Safety UL 60950-1, 2nd Edition BSMI CNS 14336-1: 99 年版 CB IEC 60950-1:2005 (Second Edition) + Am 1:2009 + Am 2:2013 EAC TP TC 004/2011, TP TC 020/2011 CE EN 55022:2010 +AC:2011 / EN61000-3-2:2006/A1:2009/A2:2009 / EN 61000-3-3: 2013 / EN 55024: 2014 BSMI (CNS 13438) FCC (FCC Part 15,subpart B ) IEC 60068-2...

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