Related Manuals for SkyGuard MySOS
Summary of Contents for SkyGuard MySOS
- Page 1 MySOS user guide Europe’s Premier Personal Safety Service SG MD 370 / Issue 7 / Aug 2015...
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Page 2: Table Of Contents
What Do the Lights Mean? Getting Started • Enter your Account Details • Charging the MySOS Device • Switching the MySOS on and off • Acquire GSM & GPS signals • Perform a Test Call How to Use Your Device •... -
Page 3: Welcome
Skyguard’s Incident Management Centre, at the touch of a button. The MySOS Mandown variant also features a mandown sensor which will automatically raise the alarm if the user has a slip, trip or fall making it the perfect solution for ultimate peace-of-mind. -
Page 4: Glossary Of Terms
General Packet Radio Service - a technology which allows the device to send its location. Skyguard’s 24/7 Incident Management Centre. Global System for Mobile communications (mobile phone network). Customer Service Centre – Skyguard’s online customer portal where the user’s personal and work details are securely held. - 4 -... -
Page 5: Getting To Know Your Mysos
Getting to Know Your MySOS Device The following information should be read and understood before using your MySOS. GSM Light (Amber) SIM Card Slot Battery Light (Red) On/Off / Send Position GPS Light (Blue) Button CALL 2 Button Loudspeaker SOS Button... -
Page 6: What Do The Lights Mean
All lights • All lights flashing simultaneously at the same time is a warning that the SIM card has failed to register with the device. The MySOS needs to be restarted to rectify the problem. • If the problem persists, the battery is low in power and needs recharging immediately. -
Page 7: Getting Started
Please note, the device should only be charged with chargers supplied by Skyguard. It is important that you keep your MySOS charged daily to ensure it is ready for use when you need it. - 7 -... -
Page 8: Switching The Mysos On And Off
Standing outside, hold the MySOS where it has a clear and unobstructed* view of the sky. The device will scan for GPS satellites to obtain its current position, which may take several minutes the first time you activate the device. -
Page 9: Perform A Test Call
Press and hold the SOS button until the unit starts to vibrate. When the SOS alarm is activated the unit will vibrate again and a beep will be heard; this signifies a Skyguard Controller is silently monitoring. Note: it can take up to one minute for the device to connect. -
Page 10: Making A Phone Call
Making a Phone Call Speed dial “CALL 2” button will call the phone number that you provided during registration, (or Skyguard’s Customer Support Team, if you did not provide a number). To make a call, press and hold the “CALL 2”... -
Page 11: Sending A Position Report
“999999F” (upper case) to the phone number the MySOS is registered with (you will find the MySOS phone number in your welcome email). The MySOS device’s position is then sent via an SMS text message containing a web link to a map to the number it was requested from. -
Page 12: Mandown Alarm Feature
The MySOS Mandown variant of the device contains a mandown sensor which enables the device to automatically send an alarm to Skyguard IMC if it detects a rapid movement followed by an impact. This feature can be useful in instances when the user slips, trips, or falls, and therefore may not be able to raise an alarm manually. -
Page 13: Things To Remember
Ensure the device is carried with the user at all times. • When using the MySOS Mandown variant, ensure the device is worn in the holster, or affixed securely using the ID badge holder accessory If you have any queries about the use of your MySOS device, please contact Customer Support. - Page 14 Notes - 14 -...
- Page 16 Europe’s Premier Personal Safety Service Skyguard Ltd Skyguard House, 457 Kingston Road, Epsom, Surrey KT19 0DB Telephone: 0844 257 0314 Email: customer.support@skyguard.co.uk www.skyguard.co.uk Skyguard Ltd is part of the Send For Help Group...
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