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Beijer Electronics JetWave 4020 Series User Manual

Industrial 802.11ac + 802.11n multi-radio wireless ap
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JetWave 4020/4020E Series
Industrial 802.11ac + 802.11n Multi-Radio
Wireless AP
User Manual
V1.1 Aug., 2016

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  • Page 1 JetWave 4020/4020E Series Industrial 802.11ac + 802.11n Multi-Radio Wireless AP User Manual V1.1 Aug., 2016...

  • Page 2: About This Manual

    JetWave 4020/4020E Series User Manual Copyright Copyright © 2016 all rights reserved. No part of this publication may be reproduced, adapted, stored in a retrieval system, translated into any language, or transmitted in any form or by any means without the written permission of the supplier.
  • Page 3 JetWave 4020/4020E Series User Manual Declaration of Conformity R&TTE Directive 1999/5/EC The product may be operated in all European Union countries. The R&TTE (1995/5/EC) Directive requires that apparatus bears the CE mark as an attestation of compliance with the R&TTE Directive. While you see the CE Marking print in our product, it indicates the product comfort to the requirement of the R&TTE Directive.
  • Page 4 JetWave 4020/4020E Series User Manual Safety Precautions – JetWave Wireless Product General Notification  Only operate the device according to the technical specification. You can find the information from the product datasheet, user manual…etc.  Read the installation instructions before connecting the system to the power source. ...
  • Page 5 JetWave 4020/4020E Series User Manual  The equipment must be grounded. Ground the device before connecting the cables, antennas and power supply. The grounding of the equipment and DC Power Supply may be different in some applications, then, you must ground them separately. ...
  • Page 6 JetWave 4020/4020E Series User Manual Installation If you are installing the wireless equipment in the field box or outdoor area, for your safety as well as others’, please seek assistance from a professional installer who has received safety training on the hazards involved.

  • Page 7: Table Of Contents

    JetWave 4020/4020E Series User Manual Content Chapter 1 Introduction ......................... 2 Introduction ..........................2 JetWave 4020 Series Appearance ..................3 JetWave 4020 Major Features ....................3 JetWave 4020E Series Appearance ..................4 JetWave 4020E Major Features ....................5 JetWave 4020/4020E Product Dimension ................6 Product Package ........................
  • Page 8 JetWave 4020/4020E Series User Manual Using the External Antenna ....................27 Chapter 3 Prepare for Management ....................30 Basic Factory Default Settings ....................30 System Requirements ......................32 How to Login the Web-based Interface ................. 33 Fail to login the Web GUI....................... 34 How to login the CLI ......................
  • Page 9 JetWave 4020/4020E Series User Manual 4.4.2 Security Settings......................62 4.4.3 Advanced Settings ......................64 4.4.4 Access Control ....................... 66 VPN............................68 4.5.1 Status ..........................69 4.5.2 OpenVPN Client ......................69 4.5.3 OpenVPN Server ......................71 4.5.4 Port Forwarding ......................74 4.5.5 VPN Certificate .......................
  • Page 10 JetWave 4020/4020E Series User Manual Chapter 5 Configuration – SNMP, CLI, View Utility ................. 95 SNMP ............................ 95 5.1.1 What is SNMP? ......................95 5.1.2 Management Information Base (MIB): ................96 5.1.3 MIB Tree in NMS ......................97 Command Line Interface (CLI) .................... 100 5.2.1 SHOW Command Set: ....................
  • Page 11 JetWave 4020/4020E Series User Manual Chapter 1 Introduction Page 1...

  • Page 12: Chapter 1 Introduction

    1.1 Introduction The user manual is applied to Korenix JetWave 4020 Series Industrial Dual Band Dual Radio 802.11ac Wireless AP, Embedded Antenna and JetWave 4020E Industrial Dual Band Dual Radio 802.11ac Wireless AP, External N-Type Antenna. The 2 product series equips with the same 802.11ac WIFI technology, the same hardware/software platform and the same installation consideration for indoor or outdoor environment.

  • Page 13: Jetwave 4020 Series Appearance

    JetWave 4020/4020E Series User Manual 1.2 JetWave 4020 Series Appearance 1.3 JetWave 4020 Major Features JetWave 4020: Industrial Dual Band Dual Radio 802.11ac Wireless AP with 2x Gigabit LAN M12 Connector, Embedded Antenna, 24V input JetWave 4020-HV: Industrial Dual Band Dual Radio 802.11ac Wireless AP with 2x Gigabit LAN M12...

  • Page 14: Jetwave 4020E Series Appearance

    JetWave 4020/4020E Series User Manual • WPA/WPA2 Security & VPN Connectivity • IP67 Water-proof, -40~70℃ operating temperature, EN50121-4 EMC protection • M12 24V/110VDC Power Input • M12 USB for configuration restoring 1.4 JetWave 4020E Series Appearance Page 4...

  • Page 15: Jetwave 4020E Major Features

    JetWave 4020/4020E Series User Manual 1.5 JetWave 4020E Major Features JetWave 4020E: Industrial Dual Band Dual Radio 802.11ac Wireless AP with 2x Gigabit LAN M12 Connector, External N-Type Ant., 24V input JetWave 4020E-HV: Industrial Dual Band Dual Radio 802.11ac Wireless AP with 2x Gigabit LAN M12 Connector, External N-Type Ant., 110V input Features: •...

  • Page 16: Jetwave 4020/4020E Product Dimension

    JetWave 4020/4020E Series User Manual 1.6 JetWave 4020/4020E Product Dimension 1.7 Product Package The product package you have received should contain the following items. If any of them are not included or damaged, please contact your local vendor for support. Package: •...
  • Page 17 JetWave 4020/4020E Series User Manual Optional Accessory: • JetWave 25m RJ-45 to X-code M12 Cable • External Antenna 2.4GHz JWDA-2.4G-12dBi-NF JetWave Directional Sector Antenna, Wi-Fi 2.4GHz, 12dBi, N-Type Female JWA-2.4G-15dBi-NF JetWave Omni Directional Antenna, Wi-Fi 2.4GHz, 15dBi, N-Type Female 5.8GHz JWA-5.8G-12dBi-NF JetWave Omni Directional Antenna, Wi-Fi 5.8GHz, 12dBi, N-Type Female JetWave Directional Panel Antenna, Wi-Fi 5.8GHz, 15dBi, Dual Polarization, 2 x...

  • Page 18: Hardware Installation

    JetWave 4020/4020E Series User Manual Chapter 2 Hardware Installation Page 8...

  • Page 19: Chapter 2 Hardware Installation

    JetWave 4020/4020E Series User Manual Chapter 2 Hardware Installation This chapter describes safety precautions and product information before installing JetWave 4020/4020E Series. 2.1 Professional Installation Required • Please seek assistance from a professional installer for field installation or professional IT Engineer for indoor installation.
  • Page 20 Note that Field EMD (Lightning) DAMAGE IS NOT COVERED UNDER WARRANTY. 7. The operating temperature of JetWave 4020 series is from -40 to 70℃, please MUST installed the device in a restricted access location to avoid the hot surface of housing, and make more aware of potential hazards and reduce the risk.

  • Page 21: Power Installation

    JetWave 4020/4020E Series User Manual 2.2 Power Installation The system provides dual DC power input and passive PoE power input. 2.2.1 DC Input 1. There is one M12 A-code connector located at the right of lower panel with 2x DC power input, the system support power redundancy and it is isolated design.

  • Page 22: Connect Both Dc Input And Poe

    JetWave 4020/4020E Series User Manual 2.2.3 Connect both DC input and PoE The 2 power sources DC input and PoE port are NOT redundant power design. When you connect 2 power sources, for example you connect the DC Power 1 and PoE port. While you power on the DC power 1 as the 1 power source, the PoE port will not powering from PoE injector.

  • Page 23: I/O Configuration

    JetWave 4020/4020E Series User Manual 2.3 I/O Configuration 2.3.1 Wiring your Ethernet Port There are two Gigabit Ethernet ports. The 2 ports are M12 X-code connector. They can support 10Base-TX, 100Base-TX and 1000Base-T. The 10/100Base-TX also support both full or half duplex mode.

  • Page 24: Usb + Rs-232 Console

    JetWave 4020/4020E Series User Manual 2.3.2 USB + RS-232 Console The RS-232 console and USB are connected via the assembly type of one 8-pole M12 A-coding connector. M12 PIN Functionality Console USB DP USB DM USB +5V 2.3.3 Vent There is one Vent on the bottom of JetWave 4020/4020E. Vent hole is a small hole which is provided for liquid flow.

  • Page 25: Ground

    JetWave 4020/4020E Series User Manual 2.3.4 Ground To ensure the system will not be damaged by noise or any electrical shock, we suggest you to make exact connection with the Earth Ground. There is one Earth Ground screw on the bottom side of the device.

  • Page 26: Wifi Antenna

    JetWave 4020/4020E Series User Manual 2.4 WIFI Antenna The JetWave 4020/4020E series WIFI radio supports IEEE 802.11n and 802.11ac 2T2R (2 Transmit 2 Receive) Multiple-input Multiple-output (shot of MIMO) technology, is the use of dual polarization antenna to double the communication performance than traditional 1T1R SISO (Single-in Single-out).
  • Page 27 JetWave 4020/4020E Series User Manual The below figure shows the MIMO technology, the transmitter and receiver spread the total transmit power to 2 (or more) different radio antenna for communication.  What is Polarization: Polarization is a property of wireless antenna, the polarization determines the antennas that can pick up the signal, for example you can set up two antennas in close and pointing to the same direction, but with different polarization.

  • Page 28: Antenna Socket

    2.4.2 Antenna Socket The JetWave 4020/4020E Series supports IEEE 802.11n and 802.11ac 2T2R MIMO technology. There are. JetWave 4020 series is embedded antenna that you don’t need to mount external antennas. JetWave 4020E series is external antenna model, it equips 6x N-Type antenna sockets for two WIFI radio (2x sockets by option), you can connect 1 to 6 WIFI antennas based on your need.

  • Page 29: Antenna Installation

    JetWave 4020/4020E Series User Manual and connect it to the 1 antenna socket, Radio 1-1(A) or Radio 2-1(C) of the JetWave 4020E. Please remind that it is just 1T1R (150Mbps) in such installation. If you would like to connect dual polarization antenna or 2 antennas for 2T2R, you must connect to the two antenna sockets, Radio 1-2(B) and Radio 2-2(D).

  • Page 30: Default Embedded Wifi Antenna Specification

    JetWave 4020/4020E Series User Manual or other reasons, and mount its antennas outside the box. This is because the radio signal MUST be filtered by the metal field box if you install the AP within the box. Korenix provides the external antenna mounting kit, extended radio cable, celling mounting kit as optional accessory.
  • Page 31 JetWave 4020/4020E Series User Manual  Embedded 2.4G Antenna Radiation Pattern  Embedded 5G Antenna Radiation Pattern Page 21...

  • Page 32: Mounting

    JetWave 4020/4020E Series User Manual 2.5 Mounting 2.5.1 Mounting the AP The JetWave 4020/4020E series supports Pole-Mount, Wall-Mount, and Ceiling-Mount. The mounting package equipped with all the three mount types, and included in shipment. Korenix provide two mounting brackets: Rectangular Mounting Bracket and Mounting Kit (Case plate), it’s alternative when mount the bracket, you can based on your need to choose the suitable one.
  • Page 33 JetWave 4020/4020E Series User Manual Step 1: Assemble the Mounting Kit (Case plate) with 4x M5 screws on the bottom of JetWave 4020/4020E. Step 2: Assemble Wall Plate and Case plate, and lock up with 4x M8 screws. Step 3: If you need to use pole mounting, assemble 2x clampers to Wall Plate Page 23...
  • Page 34 JetWave 4020/4020E Series User Manual  Rectangular Mounting Bracket: Step 1: Assemble the Rectangular Mounting Bracket with 4x M5 screws on the bottom of JetWave 4020/4020E. Step 2: (1) Wall/Ceiling mount: Lock up with 4x screws (<Φ6.30mm) on C. (Picture below) (2) Pole mount: Assemble Pole Mount Clampers or Cable Ties on B.
  • Page 35 JetWave 4020/4020E Series User Manual Schematic diagram:  Rectangular Mounting Bracket  Mounting Kit (Case plate, Wall plate and pole mount) Page 25...

  • Page 36: Mounting The N-Type External Antenna

    JetWave 4020/4020E Series User Manual 2.5.2 Mounting the N-Type external antenna JetWave 4020E series need to mount external antennas for Wireless communication. N-Type antenna socket is the default type of JetWave 4020E. You must notice that the antenna should support Dual Polarization for 2T2R MIMO radio transmission. You can follow the same steps as “Antenna Installation”...

  • Page 37: Using The External Antenna

    JetWave 4020/4020E Series User Manual 2.6 Using the External Antenna Consult your system integrator or our technical support engineer to choose the suitable external antenna with SMA-type or N-Type connector for your application. Different antenna supports different bands, polarization and different range of coverage. Antenna Sockets of the AP: Top of left side: Radio 1 (WLAN 1, 2.4G).
  • Page 38 JetWave 4020/4020E Series User Manual the performance between the two ends. Lightning Arrestor: While you install the external antenna in outside area, the Arrestor is a must accessory to avoid the environment attack through the antenna. The arrestor protects the insulation and conductors of the system from the damaging effects of lightning.
  • Page 39 JetWave 4020/4020E Series User Manual Chapter 3 Prepare for Management Page 29...

  • Page 40: Chapter 3 Prepare For Management

    JetWave 4020/4020E Series User Manual Chapter 3 Prepare for Management The JetWave 4020/4020E Series supports Web GUI Configuration, Simple Network Management Protocol (SNMP), Telnet and Diagnostic Command Line Interface for management and Window Utility helps you discover the device cross network, basic IP setting, firmware management…etc. This chapter describes the preparation for management.
  • Page 41 JetWave 4020/4020E Series User Manual Default IP at Bridge Mode IP Address 192.168.10.1 Subnet Mask 255.255.255.0 Default Gateway 0.0.0.0 Default IP at Router Mode Access Type Static IP IP Address 192.168.1.1 Subnet Mask 255.255.255.0 IP Setup – GT1 (WAN) Default Gateway 0.0.0.0 DNS1 8.8.8.8 (Google IP)

  • Page 42: System Requirements

    JetWave 4020/4020E Series User Manual Get Community Public Set Community Private SNMP Trap Destination 0.0.0.0 Trap Community Public Note: While using Korenix View Utility to Device Search, IP Assign, Korenix View Utility search the device, please connect to the Basic Tool, Wireless Panel GT2 (LAN).

  • Page 43: How To Login The Web-Based Interface

    JetWave 4020/4020E Series User Manual 3.3 How to Login the Web-based Interface The system provides you with user-friendly Web-based management tool. Open Web browser and enter the IP address (Default: 192.168.10.1) into the address field. You will see the WELCOME page as below. Figure –...

  • Page 44: Fail To Login The Web Gui

    JetWave 4020/4020E Series User Manual 3.4 Fail to login the Web GUI If you failed to login the web GUI, there are something you can do for troubleshooting. 1. Normally, you can access the device by using any kind of Window based Web browser, such as Microsoft Internet Explorer, Google Chrome, Firefox…, to configure and interrogate the product from anywhere on the network.
  • Page 45 JetWave 4020/4020E Series User Manual Parity: None / Data Bit: 8 / Stop Bit: 1 5. After connected, you can see Switch login request. 6. Login the switch. The default username is “admin”, password, “admin”. Telnet/SSH: You can connect to the device by Telnet and the command lines are the same as what you see by RS232 console port.

  • Page 46: Discovery Utility - Korenix View Utility

    JetWave 4020/4020E Series User Manual 3.6 Discovery Utility – Korenix View Utility Korenix View is client/server architecture. Users use the client application to issue the operations and there is a server on the device to do these operations. The major difference between the Korenix View and other management tools, ex.
  • Page 47 JetWave 4020/4020E Series User Manual Chapter 4 Web GUI Configuration Page 37...

  • Page 48: Chapter 4 Web Gui Configuration

    JetWave 4020/4020E Series User Manual Chapter 4 Web GUI Configuration This chapter describes the Web GUI for Software Configuration. 4.1 Status The Status feature set includes Information, Network Flow, ARP Table, DHCP Client List and Association List. The information allows you to see the information of the device. 4.1.1 Information This page shows the current status and some basic setting of the device.

  • Page 49: Network Flow (Statistics)

    JetWave 4020/4020E Series User Manual System Information: The Model Name, Device Name, Country/Region you selected and Firmware version. WAN (Ethernet1) Settings: It shows Access Type, IP Address, Subnet Mask, Default Gateway, DNS1, DNS2 and MAC address. LAN Settings: It shows the IP Address, Subnet Mask and MAC Address of the LAN interface. Wireless 1 Settings: It shows the Operation Mode, Wireless Mode, SSID, Encryption, ACK Timeout, WMM State, Noise Floor of the Wireless 1.

  • Page 50: Arp Table

    JetWave 4020/4020E Series User Manual Poll Interval: The poll interval time setting, range from 0~65534 seconds. If you want to change the poll interval time, press “Stop” and then enter new value, press “Set Interval” to activate. Set Interval: Set new Interval time after enter new poll interval time. Stop: Stop polling the associated clients.

  • Page 51: Association List

    JetWave 4020/4020E Series User Manual 4.1.5 Association List This table shows the MAC Address, IP Address, RSSI and Connection Time for each associated devices. Poll Interval: The poll interval time setting, range from 0~65534 seconds. If you want to change the poll interval time, press “Stop”...

  • Page 52: System

    JetWave 4020/4020E Series User Manual 4.2 System For users who use the JetWave 4020/4020E series for the first time, it is recommended that you begin configuration from the “System” feature set pages shown below: In System pages, there are some configuration pages for the system settings. These setups include Basic Settings, IP Settings, RADIUS Settings, Time Settings, Traffic Shaping, Outbound/Inbound Firewall Settings and NAT Settings, these features are introduced in below pages.

  • Page 53: Ip Settings

    JetWave 4020/4020E Series User Manual Ethernet 2 Data Rate: Configure the Speed/Duplex of the LAN port. The default value is Auto, it means Auto-Negotiation. Force speed/duplex is available to setup here. Spanning Tree: Spanning Tree Protocol (STP) is a link management protocol for AP which provides path redundancy while preventing loops in a network.
  • Page 54 JetWave 4020/4020E Series User Manual  WAN Settings: WAN Access Type: Static IP IP Address: Once Static IP is selected, the IP Address field allows you to set the device’s WAN IP address manually. Subnet Mask: This is the subnet mask address for your WAN interface. Set the IP subnet mask manually.

  • Page 55: Radius Settings

    JetWave 4020/4020E Series User Manual  LAN Settings: IP Address: The IP Address field allows you to set the device’s LAN IP address manually. Subnet Mask: This is the subnet mask address for your LAN interface. Set the IP subnet mask manually.

  • Page 56: Time Settings

    JetWave 4020/4020E Series User Manual Authentication RADIUS Server IP Address: Enter the IP address of the Radius Server; Port: Enter the TCP port number of the Radius Server; the default port number is 1812. Shared Secret: This secret, which is composed of no more than 31 characters, is shared by the device and RADIUS server during authentication.

  • Page 57: Traffic Shaping

    JetWave 4020/4020E Series User Manual Current Time: You can manually type the current time or get the time from you PC. Click “Get PC time”, the current time will be updated according to your PC’s time. Time Zone Select: Select the time zone of your country from the dropdown list. NTP: You can select “Enable NTP client update”...
  • Page 58 JetWave 4020/4020E Series User Manual Dest Port Filtering: Destination ports filtering from the LAN to Internet through the gateway. • Source IP Filtering Entries in this table are used to restrict certain types of data packets from your local network to Internet through the Gateway.
  • Page 59 JetWave 4020/4020E Series User Manual After applied, the Web GUI will show “Change settings successfully”. Click “OK” and then you can see the new entry shown in the below table. • Source Port Filtering Entries in this table are used to restrict certain ports of data packets from your local network to Internet through the Gateway.

  • Page 60: Inbound Firewall

    JetWave 4020/4020E Series User Manual Select “Enable Destination Port Filtering”, type the “Port Range” of below “Protocol” type, the protocol type can be UDP, TCP or Both. Type the “Comment” (note for the entry) and then press “Apply” to activate the settings. After applied, the Web GUI will show “Change settings successfully”.

  • Page 61: Nat Settings

    JetWave 4020/4020E Series User Manual Enable Inbound Firewall: After enabled inbound firewall, it means that all the IP address from the Internet can NOT access the LAN through the gateway. You can configure “Remote Management Exception” for exceptional items that includes Web, Telnet, SSH and SNMP. Exception: The exception table allows you to configure the exception list.
  • Page 62 JetWave 4020/4020E Series User Manual Select “Enable Port Forwarding” and then type the parameters to create the port forwarding entries. Public Port Range: Configure the port range which will be public to WAN/Internet. You can configure one or a range of TCP/UDP port number. IP Address: Configure the IP Address of the LAN PC.
  • Page 63 JetWave 4020/4020E Series User Manual Select “Enable DMZ” and assign the IP address of the “DMZ Host IP Address”. This is the DMZ computer’s IP address. If you configure the DMZ function for your office network, please make sure this is agreed by the IT administrator. Press “Apply”...

  • Page 64: Routing

    JetWave 4020/4020E Series User Manual 4.3 Routing 4.3.1 Status This page shows Routing Table. It includes Interface, Destination, Gateway, Genmask and Metric for all Route entries that already configured in “Static Route” page. Press “Refresh” to refresh the Routing Table. 4.3.2 Static Route This page shows “Route Entry Configuration”, it includes Static Route Entry and Route Entry Table.

  • Page 65: Rip

    JetWave 4020/4020E Series User Manual Gateway: Enter Gateway. Factory default is blank (0.0.0.0). Metric: Assigns a cost to each available route so that the most cost-effective path can be chosen. Default value is Zero. Interface: The outgoing network interface. LAN and WAN is available to setup here. Press “Apply”...
  • Page 66 JetWave 4020/4020E Series User Manual Enable RIP Protocol: Click to enable RIP Protocol, and then press “Apply” to activate the setting. Please wait for several seconds until the applied process finished. Network Address: The IP address Network segment of packet’s final destination. For example, 192.168.10.0 Netmask: Enter destination’s subnet mask.
  • Page 67 JetWave 4020/4020E Series User Manual  Routing for Network Status This table shows each configured Routing entry, it includes the Network Address and Netmask. Select: Click “Select” with “Delete Selected” to delete the selected entry. Edit: Edit entries for the Routing configuration. Delete all: Delete the all Route entries.

  • Page 68: Wireless

    JetWave 4020/4020E Series User Manual 4.4 Wireless The “Wireless” feature set pages allow users to configure the Wireless LAN configuration. The Wireless means the WIFI radio of the device. JetWave 4020/4020E series equip dual-radio interface, there are WLAN 1 and WLAN 2 for configuration, it includes Basic Settings, Security Settings, Advanced Settings and Access Control can be configured in the WLAN Settings.
  • Page 69 JetWave 4020/4020E Series User Manual Disable Wireless LAN Interface: Check this option to disable WLAN interface, then the wireless module of the AP will stop working and no wireless device can connect to it. Wireless Mode: The below operating modes are available on JetWave 4020/4020E series. AP: The AP works as the Access Point mode, it establishes a wireless coverage and receives connectivity from other wireless client devices, the clients can search and connect to it.
  • Page 70 JetWave 4020/4020E Series User Manual Broadcast SSID: Enable or disable Broadcast SSID. Under AP mode, hiding network name is necessary when you are in a wireless environment that may have potential risk. By disabling broadcast SSID, the clients can not scan and find the AP, so that malicious attack by some illegal clients could be avoided.
  • Page 71 JetWave 4020/4020E Series User Manual Maximum Output Power: Specify the signal transmission power. The higher the output power is, the wider the signal can cover, but the power consumption will be greater accordingly. Usually “Full” with proper antenna is preferred. Half: 1/2 of Full (Full -3dBm), Quarter: 1/4 of Full (Full -6dBm), Eighth: 1/8 of Full (Full –9dBm).

  • Page 72: Security Settings

    JetWave 4020/4020E Series User Manual 4.4.2 Security Settings The page allows you configure the Security Settings  Basic Settings Profile Name: The profile name of the settings. Wireless Network Name(SSID): This is the same SSID of the AP. Broadcast SSID: Normally, the SSID is broadcast and all the clients can search the SSID. For security concern, you can disable the Broadcast SSID function, then the clients can’t search it and the client must type the correct AP’s SSID to connect the AP.
  • Page 73 JetWave 4020/4020E Series User Manual WMM Support: WMM (Wi-Fi Multimedia) is a subset of 802.11e. It allows wireless communication to define a priority limit on the basis of data type, thus those time-sensitive data, like video/audio data, may own a higher priority than common one. In AP mode, you will have more settings as below.

  • Page 74: Advanced Settings

    JetWave 4020/4020E Series User Manual Data Encryption: If data encryption is enabled, the key is required and only sharing the same key with other wireless devices can the communication be established. None: Available only when the authentication type is open system. 64 bits WEP: It is made up of 10 hexadecimal numbers.
  • Page 75 JetWave 4020/4020E Series User Manual A-MPDU/A-MSDU Aggregation: Under AP mode, the data rate of your AP could be enhanced greatly with this option enabled; however, if your wireless clients don’t support A-MPDU/A-MSDU aggregation, it is recommended not to enable it. Short GI: Under 802.11n mode, enable it (Short Guard Interval) to obtain better data rate if there is no negative compatibility issue.

  • Page 76: Access Control

    JetWave 4020/4020E Series User Manual a value between 1 and 255. Preamble Type: It defines some details on the 802.11 physical layer. “Long” and “Short” are available. (WLAN 1 supported only) IGMP Snooping: IGMP snooping is the process of listening to IGMP network traffic. By enabling IGMP snooping, the AP will listen to IGMP membership reports, queries and leave messages to identify the ports that are members of multicast groups.
  • Page 77 JetWave 4020/4020E Series User Manual Access Control Mode: Allow Listed or Deny Listed. MAC Address: Type the MAC address of the client which you want to Allow or Deny. Press “Apply” to activate the new settings. The lower screen shows the Wireless Access Control list you configured. Press “Delete Selected” or ‘Delete All”...

  • Page 78: Vpn

    JetWave 4020/4020E Series User Manual 4.5 VPN The “VPN” feature set pages allow users to configure the device as VPN client to connect to VPN server. It also allows users to configure 1-1 VPN Server service for one VPN client, with both the VPN server and client features can help you build one to one connection between two devices.

  • Page 79: Status

    JetWave 4020/4020E Series User Manual 4.5.1 Status This page shows VPN status. There are OpenVPN Client Information, OpenVPN Server Information and IPsec Information. Enabled: yes: The VPN function already enabled. no: The VPN function not enabled yet. Connection Status: Connected: The VPN connection already build successfully. Disconnected: The VPN not connect.
  • Page 80 JetWave 4020/4020E Series User Manual Click on “Enable OpenVPN Client Connection” to enable OpenVPN Client mode. Encryption Mode: Select the encryption is Static or TLS. Static Key: Use a pre-shared static key. TLS: Use SSL/TLS + certificates for authentication and key exchange. Remote Server Address (1): Input the IP address of VPN server.

  • Page 81: Openvpn Server

    JetWave 4020/4020E Series User Manual Hash Algorithm: Select the hash algorithm. Login: Certificated with Username and Password. Must go with login authenticated supported VPN server. Ping-timer-rem: Select enable or disable the ping-timer-rem, this function prevent unnecessary restart at server/client when network fail. Persist-tun: Select enable or disable the persist-tun, enable this function will keep tun(layer 3)/tap(layer 2) device linkup after keepalive timeout, default value is Enable.
  • Page 82 JetWave 4020/4020E Series User Manual and the routing/VPN path first. Configure the device as Router mode and give the Ethernet ports specific IP as the default gateway for the connected devices (ex: PCs). For VPN Tunnel, you can choose WAN port or WIFI interface. Type the connected IP in VPN ifconfig and apply/save the settings.
  • Page 83 JetWave 4020/4020E Series User Manual Click on “Enable OpenVPN Server Connection” to enable OpenVPN Server mode. Encryption Mode: Select the encryption is Static or TLS. Static Key: Use a pre-shared static key. TLS: Use SSL/TLS + certificates for authentication and key exchange. Port: Input the port number that your VPN service used.

  • Page 84: Port Forwarding

    JetWave 4020/4020E Series User Manual decrease the traffic but also need more CPU effort, default value is Disable. Keepalive: Select enable or disable keepalive function, this function is use to detect the status of connection, default value is Enable. Ping Interval: Input the ping interval, the range can from 1~99999 seconds. Retry Timeout: Input the retry timeout, the range can from 1~99999 seconds.

  • Page 85: Vpn Certificate

    JetWave 4020/4020E Series User Manual 4020/4020E that you use) Forwarding IP Address: Type the specific forwarding IP address. Forwarding Port or Range: Configure the port or range for forwarding device. Press “Apply” to activate settings. After configured VPN Port Forwarding, you can see the entries you configure in below. You can press “Edit”...
  • Page 86 JetWave 4020/4020E Series User Manual Public Key Management: The content of current public key is displayed. New public key can be generated by pressing “Generate key…” button. An alert will be displayed to confirm the creation of new public key. Public key is used when the authentication method set to RSA key in the configuration of IPsec connection in bottom half of the page.
  • Page 87 JetWave 4020/4020E Series User Manual Interfaces for IPsec to Use: Select the interface that can be interworking with VPN server, possible options are WAN and LAN. Authentication Method: Select authentication method, RSA key or .Shared secret. Shared secret: Use a static shared secret key. Max. length is 25. RSA key: use public/private key for encryption and decryption.

  • Page 88: Management

    JetWave 4020/4020E Series User Manual endpoint that can directly connected to left endpoint, for example, WAN port IP address in router mode. Right Source IP Address: As Right - IP of network interface, enter the LAN port interface IP address of right endpoint. Right Subnet(network/netmask): Enter subnet mask of right endpoint in CIDR notation, for example, 192.168.20.0/24.
  • Page 89 JetWave 4020/4020E Series User Manual Event Warning Type: The event warning type selection. Wlan Association: The client associated to the AP event. Authentication Fail: The client failure of authentication event. Config Changed: The configuration of the AP/Gateway is changed event. SNMP Settings Protocol Version: Select the SNMP version, and keep it identical on the device and the SNMP manager.
  • Page 90 JetWave 4020/4020E Series User Manual User Name Specify a user name for the SNMPv3 administrator or user. Only the SNMP commands carrying this user name are allowed to access the device. Password Specify a password for the SNMPv3 administrator or user. Only the SNMP commands carrying this password are allowed to access the device.

  • Page 91: Smtp Configuration

    JetWave 4020/4020E Series User Manual Note: For security concern, it is recommended change the Community Name before you connect the AP to the network. The experience engineer who familiar with SNMP protocol can easily discovery and change the configuration of the AP/Gateway through SNMP once you use the default communication name.

  • Page 92: Login Settings

    JetWave 4020/4020E Series User Manual Rcpt Email Address 2: The second Receiver’s email address. Press “Apply” to activate the setting. 4.6.3 Login Settings Use this page to set the user name and password of the AP. Type the User Name, New Password and Confirm Password again.

  • Page 93: Configuration File

    JetWave 4020/4020E Series User Manual Firmware Upgrade: Type the path of the firmware in Select File field, or click “Browse…” to browse the firmware file. Press “Upgrade” to upload the firmware file to the AP. After finishing transmitting the firmware, the system will copy the firmware file and replace the firmware in the flash.
  • Page 94 JetWave 4020/4020E Series User Manual browse the firmware file. The Browse feature is only supported in Web GUI. Press “Upload” after the file is selected. Backup (Save Settings to File): Press “Save…” to backup the configuration file to specific path/folder in your computer. Reset Settings to Default: Press “Reset”...

  • Page 95: Certificate File

    JetWave 4020/4020E Series User Manual 4.6.6 Certificate File Use this page to manage the user certificate file. You can import user certificate file, select “Browse…” to select the certificate file and press “Import”. You can generate the file by 3 party tool, web site or get from the IT administrator.

  • Page 96: Remote Ip Scan

    JetWave 4020/4020E Series User Manual 4.6.8 Remote IP Scan The page allow user to set remote IP Scan, it include Cluster Name and IP Scan Password. With Remote IP Scan, it provide higher wireless security when use Korenix View management tool.
  • Page 97 JetWave 4020/4020E Series User Manual The LLDP Port State can display the neighbor ID and IP leant from the connected devices. Once configured the management switch’s LLDP setting, it will be auto discover by the Korenix NMS platform. The configuration and settings explain as following. Select Enable LLDP to enable or disable LLDP function.

  • Page 98: Tools

    JetWave 4020/4020E Series User Manual 4.7 Tools The “Tools” feature set pages provides some additional useful tools. It includes System Log, Site Survey, Ping Watchdog, Data Rate Test, Antenna Alignment and Ping. 4.7.1 System Log System log is used for record events occurred on the JetWave, including station connection, disconnection, system reboot and etc.

  • Page 99: Ping Watchdog

    JetWave 4020/4020E Series User Manual Interface: Select the interface number, Wlan1 or Wlan2. Scan: Press Scan to scan the network again. This progress takes around 3 seconds and you will see the information. 4.7.3 Ping Watchdog This page provides a tool to configure the Ping Watchdog. If the failure count of the Ping reaches to a specified value, the watchdog will reboot the device.

  • Page 100: Data Rate Test

    JetWave 4020/4020E Series User Manual system after couple time. Ping Interval: The interval time between each Ping packet. Startup Delay: This is the startup delay time of the ping watchdog. After the timeout, the system starts to do Ping watchdog checking. Failure Count to Reboot: After Ping failure count to the volume you assigned here, the system will reboot automatically.

  • Page 101: Antenna Alignment

    JetWave 4020/4020E Series User Manual the below test result. Note: Stop the test after finished the test, it can save the system resource. 4.7.5 Antenna Alignment The Antenna Alignment tool is a convenient tool to find the target AP while you install the AP for long distance connection.

  • Page 102: Ping

    JetWave 4020/4020E Series User Manual In practical, we often install the same specification antennas for both ends of point to point connection and start the antenna alignment tool from both ends. It can easier helps you find the target AP by checking the signal strength changing. 4.7.6 Ping This is a simple Ping tool for you to check the status of remote station.

  • Page 103: Main Entry

    JetWave 4020/4020E Series User Manual 4.8 Main Entry The main entry provides the system tools, for example: Save the configuration, Logout and Reboot the system. 4.8.1 Save Use this page to save configuration to flash. Every time while you finished the configuring the device, please remember to save the configuration to flash.
  • Page 104 JetWave 4020/4020E Series User Manual Chapter 5 Configuration – SNMP, CLI, View Utility Page 94...

  • Page 105: Chapter 5 Configuration - Snmp, Cli, View Utility

    JetWave 4020/4020E Series User Manual Chapter 5 Configuration – SNMP, CLI, View Utility 5.1 SNMP 5.1.1 What is SNMP? Simple Network Management Protocol (SNMP) is a protocol used for exchanging management information between network devices. SNMP is a member of the TCP/IP protocol suite.

  • Page 106: Management Information Base (Mib)

    JetWave 4020/4020E Series User Manual from the managed device into a SNMP compatible format. In MIB, all the status and settings of the AP/Gateway has its own specific object ID (OID), the manager can read or write the value of the OID.

  • Page 107: Mib Tree In Nms

    JetWave 4020/4020E Series User Manual JETWAVE-SYSTEM-MIB.my: This is the JetWave System objects MIB. g. JETWAVE-WLAN-MIB.my: This is the JetWave Wireless LAN Setting object MIB. (Please download the latest MIB file from Korenix web site.) 5.1.3 MIB Tree in NMS .The below figure shows the MIB tree after compiled in the NMS. Page 97...
  • Page 108 JetWave 4020/4020E Series User Manual Example: wlanSetting wlanSettingEntry: Page 98...
  • Page 109 JetWave 4020/4020E Series User Manual Example of Object in wlanSettingEntry Operatemode: (Operation Mode) The OID: .1.3.6.1.4.1.24062.2.12.1.2.1.1.1.1.1. Max Access: read-write (Read and Write) Value list: you can read the value or set a new value according to the value list. This is the same as web GUI and CLI.

  • Page 110: Command Line Interface (Cli)

    JetWave 4020/4020E Series User Manual 5.2 Command Line Interface (CLI) The AP provides the Command Line Interface (CLI), you can access it through the Telnet or Console. The Command Line Interface (CLI) is the user interface to the AP’s embedded software system.

  • Page 111: Show Command Set

    JetWave 4020/4020E Series User Manual 5.2.1 SHOW Command Set: Type Show + “Tab↹” to see all the show command sets. The following command lines are available. Type show wlan1+ “Tab↹” or show wlan2+ “Tab↹” to see all the wlan command lines. Type show wlan1 + “Enter”...

  • Page 112: Set Command Set

    JetWave 4020/4020E Series User Manual rate radio korenixffffff>show wlan1 radio (+ Enter) wlan1 radio : Enabled (This is the result.) Please check the List command set to know the usage of all commands. 5.2.2 Set Command Set: Type Set + “Tab↹” to see all the write command sets. The following command lines are available.

  • Page 113: List Command Set

    JetWave 4020/4020E Series User Manual getCommunity port setCommunity trapcommunity trapdestination v3Admin v3User version korenixffffff>set snmp version V2 snmp version : V2 korenixffffff>set snmp getCommunity orwell snmp getCommunity : orwell korenixffffff>set snmp setCommunity orwell snmp setCommunity : orwell korenixffffff>set snmp trapdestination 192.168.10.95 snmp trapdestination : 192.168.10.95 korenixffffff>set snmp trapcommunity orwell...

  • Page 114: Delete Command Set

    JetWave 4020/4020E Series User Manual Keyword: The command you should enter in the CLI. Description: Short description of the usage of the command. 5.2.4 Delete Command Set: Type del + “Tab↹” to see all the delete command sets. The following command lines are available.

  • Page 115: Korenix View Utility

    JetWave 4020/4020E Series User Manual 5.3 Korenix View Utility The Korenix View Utility (Rename from the JetView) provides you convenient tool to scan the network and configure the AP. Please connect your PC to JetWave 4020/4020E Ethernet port and start below steps to scan and configure.

  • Page 116: Basic Tools Shortcut

    JetWave 4020/4020E Series User Manual 5.3.2 Basic Tools Shortcut: After you scan the network, select the AP and click Right key of mouse, you can see some tools. a. You can modify the IP address/Netmask directly on the field and then click “Change IP“ to change the IP settings. b.

  • Page 117: Wireless Panel

    JetWave 4020/4020E Series User Manual Note: You can also find these commands in the upper menu of the Korenix View Utility. 5.3.3 Wireless Panel Korenix View Utility provides Wireless panel to configure some Basic Setting and Security setting for Wireless LAN Interfaces. You can use the tool to configure settings for single device or a group of devices.

  • Page 118: Security Setting

    JetWave 4020/4020E Series User Manual Basic Setting The Basic Setting panel allows you Disable WLAN Interface, configure the Operating Mode, SSID, Broadcast SSID, Enable/Disable, 802.11 Mode, Frequency/Channel, Channel Mode and Max. output power. Press “Apply” to activate the new settings. Security Setting The Security Setting panel allows you to configure the Network Authentication type and the encryption keys for the AP profile.

  • Page 119: Korenix Mobile Manager

    JetWave 4020/4020E Series User Manual 5.4 Korenix Mobile Manager After the mobile devices are applied to the field, the issue of mobile devices’ access is an important topic of administrators. Due to the limited number of public address, most carrier provider may offer you the private IP for the cellular router.

  • Page 120: Troubleshooting

    JetWave 4020/4020E Series User Manual Chapter 6 Troubleshooting Page 110...

  • Page 121: Chapter 6 Troubleshooting

    JetWave 4020/4020E Series User Manual Chapter 6 Troubleshooting This chapter provides troubleshooting procedures for basic problems with the JetWave 4020/4020E. For warranty assistance, contact your service provider or distributor for the process. 6.1 General Question 6.1.1 How to know the MAC address of the AP? MAC Address distinguishes itself by the unique identity among network devices.

  • Page 122: Wireless

    JetWave 4020/4020E Series User Manual 6.2 Wireless 6.2.1 What if the wireless connection is not stable after associating with an AP under wireless client mode?  In addition, you can start “Site Survey” to check the signal strength. If it is weak or unstable (The smaller the number is, the weaker the signal strength is.), please join other available AP for better connection.

  • Page 123: Appendix

    JetWave 4020/4020E Series User Manual 6.3 Appendix 6.3.1 ASCII WEP can be configured with a 64-bit or 128-bit Shared Key (hexadecimal number or ACSII). As defined, hexadecimal number is represented by 0-9, A-F or a-f; ACSII is represented by 0-9, A-F, a-f or punctuation.

  • Page 124: Rssi Conversion

    JetWave 4020/4020E Series User Manual 6.3.2 RSSI Conversion RSSI Conversion in JetWave 4020/4020E Series WIFI: RSSI is short of the Received Signal Strength Indicator, is a measurement of the power present in a received radio signal. In Korenix web GUI, you can see the two related values: Signal Strength: The signal strength of the associated device.
  • Page 125 JetWave 4020/4020E Series User Manual RSSI Conversion in Cisco for reference: Cisco has the most granular dBm lookup table. RSSI_Max = 100, Range from -10~-113dBm Convert % to RSSI in the following table. The RSSI is on the left, and the corresponding dBm value (a negative number) is on the right.

  • Page 126: M12 Connector Pin Assignment

    JetWave 4020/4020E Series User Manual 6.3.3 M12 Connector Pin Assignment  X-code Connector (Ethernet 1, 2 port) M12 X-code to RJ-45 (Shielding) Cable Pin Assignment: Please follow below figure to assembly your cable. M12 Connector: M12 Male X-code 8 Pin insert. NYLON-GF Contact: Brass, 6u”...
  • Page 127 JetWave 4020/4020E Series User Manual Blue_White MDX 2+  A-code Connector (2x DC Power input) Functionality  A-code Connector (USB + Console) Functionality USB DP USB DM USB +5V Page 117...

  • Page 128: Revision History

    JetWave 4020/4020E Series User Manual Revision History Version Description Date Editor Orwell Hsieh V1.0 May. 2016 release for JetWave 4020/4020E Series Queena Guan 1. Revise mounting description and add V1.1 Aug. 2016 Queena Guan RAL description 2. Change product photo Page 118...

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