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Quick Start Installation Instructions
and
Troubleshooting Guide
Keep this information in your black box for reference!
sw_____
System Name / User ID:
Password:
ruffian_________
No spaces. All Lower Case.
24 Hour Call Center
844-919-2824
Your call will be directed to the first available StallWatch Representative.
Standard Technical Support is available
Weekdays from 7am – 7pm
Critical Incident Technical Support is available 24/7
for an additional charge of $150/hour.
After going through these Troubleshooting Tips, if you are unable to resolve your issue
and you have an EMERGENCY after hours or on the weekend, please contact the
24 hour Call Center and request "Critical Incident Support"
to escalate your tech support request.
www.StallWatch.com
sales@stallwatch.com
support@stallwatch.com
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Table of Contents
Troubleshooting
Summary of Contents for Stallwatch Stallwatch
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Page 1: Troubleshooting Guide
No spaces. All Lower Case. 24 Hour Call Center 844-919-2824 Your call will be directed to the first available StallWatch Representative. Standard Technical Support is available Weekdays from 7am – 7pm Critical Incident Technical Support is available 24/7 for an additional charge of $150/hour. -
Page 2: System Installation
System Installation Installation of your StallWatch Camera System is as easy as hanging a bucket in a stall! Simply plug in the black box and the cameras - they are pre-programmed to automatically connect. You should be up and running within about a half hour. Please allow the system 20-30 minutes to connect before trying to view them in your TouchView app. - Page 3 Installing the TouchView App 1. Download the most up to date version of the app: TouchView Mobile by Salient Systems. If you have a previous TouchView App in your phone, delete it and reinstall the latest version. 2. Open the app and revel the MENU. (Iphone: bottom left Android: top right) 3.
- Page 4 NOTES...
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