Do Not Disturb (Dnd); Managing Calls; Call Transfer; Call Hold - Matrix EON48 User's Card Manual

Call Pick Up - Selective
To answer any one of the
multiple stations ringing:
Press DSS Key assigned to
Call Pick Up - Selective.
Dial the number of the
Station you want to pick up.

Do Not Disturb (DND)

To set DND:
Press DSS Key assigned for
'DND'.
Scroll to select any of the
following message to set
DND:
Do Not Disturb
Unavailable
In Meeting
In Conference
Try on Mobile
On Vacation
On Business Trip
Out of Office
With a Guest
To cancel DND:
Press 'DND' Key again.

Call Hold

Exclusive Hold:
To put a call on Exclusive Hold, when Global Hold is disabled:
Speech with a party on a Trunk/with an extension.
Press 'Hold' key, go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To put a call on Exclusive Hold, when Global Hold is enabled:
Speech with on a Trunk/with an extension.
Press Hold key twice within 1 second.
Go idle.
Call with Trunk/extension is put on 'Exclusive Hold'.
To retrieve the call,
press Call Appearance key of your DKP Or
press DSS Key of the Trunk/extension put on hold from your
DKP .
Global Hold:
To put a call on Global Hold:
Speech with on a Trunk/with an extension.
Press 'Hold' key. Go idle.
To retrieve a call on Global Hold:
From any DKP ,
Press the DSS Key of the Trunk/extension put on Global hold
(LED of the key is blinking slowly in Blue colour).

Call Transfer

Station to Station:
Speech with Station.
Press DSS Key assigned to
Station (transfer target).
Press 'Transfer' Key.
External Call to Station:
Speech with Trunk.
Press DSS Key assigned to
Station (transfer target).
Press 'Transfer' Key.

Managing Calls

Dial 12-Station Number
Or
(you want to pick up).
Dial 18-1 (Do Not Disturb)
Or
Dial 18-2 (Unavailable)
Dial 18-3 (In Meeting)
Dial 18-4 (In Conference)
Dial 18-5 (Try on Mobile)
Dial 18-6 (On Vacation)
Dial 18-7 (On Business Trip)
Dial 18-8 (Out of Office)
Dail 18-9 (With a Guest)
Dial 18-0
Or
Speech with Station.
Or
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.
Speech with Trunk.
Or
Press Flash.
Dial Station number
(transfer target).
Go ON-Hook.