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Polaview 330 XGA Portable LCD Projector
Statement of Internet services and support
Polaroid Customer Support Services is now offering Internet support for all Polaroid Digital Imaging
Products on the Home Page of Polaroid's Web Site. Following is a brief description of each section on
the Web Page concerning Polaroid Digital Imaging (PDI) products.
Products
General product information is contained here. There will be links to the following locations:
•
An FTP site containing current "free" software drivers and/or patches
•
FAQs - Frequently Asked Questions. These are the top 10 (or so) most frequently asked questions and
•
associated answers received from the US phone support organization.
Service Page
•
Home Page
•
Service
E-mail service is being offered to all customers with products listed in this section. A customer may
send an E-mail message with any pre-sales or post-sales question. As soon as the message is received,
an automatic response lets the customer know that their message has been received and that they will
be contacted via E-mail with an answer within one business day. Non-US customers are directed to the
listing of international service centers. All efforts will be made to answer questions of international
customers. The 800 number for PDI service is listed here, as well as the phone numbers and addresses
of all service centers worldwide.
The following types of questions will NOT be answered:
sales/pricing/literature
•
product repair
•
products not sold in the US
•
For these questions, an E-mail message will be sent to that customer, referring him/her to the
closest Polaroid service center. Efforts are under way to broaden the international support offered on
the web site.
Fresh stuff
This section contains any new information about Polaroid, its products, and its web site. Any new PDI
product information including new drivers and software will be located here.
Let's get digital
This section is dedicated to the digital product line. Currently it contains information concerning the
Polaroid digital imaging products. This site will change periodically but will always highlight one of
the digital products.
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