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1) Lengthen the time when press the power key.
2) F361cannot only use charger to boot, the battery should be installed
correctly.
3) Charge the battery first if it is low battery.
4) Caused by over discharge. If the phone is unused for a long period, it needs
a procedure when charge the battery. User cannot see the charge icon at that
time, and this will last for 3-5 minutes.
9. How to charge the new phone?
Use the charger. Insert one end to the jack; insert the other end into phone
or foundation to charge the battery. During the charging, the power indicator
will be steady red. It is off when unplug the charger from phone or foundation.
The charge procedure lasts about 3 hours.
10. How to do when the battery cannot be charged?
1) Is the phone being connected to the assorted charger? Is the connection firm?
2) Does the charger power line break away from the jack?
3) Is the battery aging?
11. How to do if the SIM card information cannot be read?
1) Make sure the connection between SIM card and slot is good.
2) Please check whether there is foreign matter on the SIM card or in the slot.
3) Please check whether the SIM card is broken.
12. How to do when unable to make a call?
1) Make sure the signal is good.
2) Make sure the phone number is correct.
3) Make sure the there is remaining sum on the SIM card.
4) Check whether has set the call barrier. When turn on the function, the call
function will be restricted.
5) Make sure that the network switching is correct.
13. What is the function the update software?
1) Enhance the stability of software.
2) Solve some bugs of the software.
3) The software whether needs to be updated depends on the decision and
operations of the engineers in appointed maintenance station.
14. The screen is off after power on the phone when the phone is disconnect with
the power adapter.
Open the battery cover to check whether the battery is installed correctly. If
the installation is correct, it must be low power. Please use power adapter
for power supply.
15. No signal icon on screen.
1) Check whether the SIM card has been installed correctly and the SIM card is
valid.
2) Make sure the signal is covered the area.
3) Move the phone to a place with strong signal.
16. Usage of reserved battery.
2013-1-21
Handset F361 FAQ
华为机密，未经许可不得扩散
Internal
第 4 页, 共 10 页
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