1. Manuals
  2. Brands
  3. Ioimage Manuals
  4. Server
  5. trk4000
  6. Installation manual

Ioimage trk4000 Installation Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

trk4000 / trk4000d / trk8000
HW Installation Manual
ioimage, the ioimage logo, ioimage analytics®, ioiware, ioibox, trk10, trk10d, trk100, trk100d, trk200, trk4000,
trk4000rm, trk4000d, and trk8000, ioiware command center, ioiware setup, ioibox lvm300, ioicam wdc100dn,
ioicam mmp100dn, and ioicam xptz100dn, are trademarks of ioimage Ltd. Products and trademarks
mentioned herein are for identification purposes only and may be registered trademarks of their respective
companies. Specification is subject to change without notice.
ioimage Ltd.
2004-2007©
All rights reserved

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the trk4000 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Ioimage trk4000

  • Page 1 / trk4000d / trk8000 HW Installation Manual ioimage, the ioimage logo, ioimage analytics®, ioiware, ioibox, trk10, trk10d, trk100, trk100d, trk200, trk4000, trk4000rm, trk4000d, and trk8000, ioiware command center, ioiware setup, ioibox lvm300, ioicam wdc100dn, ioicam mmp100dn, and ioicam xptz100dn, are trademarks of ioimage Ltd. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies.
  • Page 2 Copyright 2007 ioimage Ltd., all rights reserved. Trademarks and Copyrights This Guide and its contents are herein is owned by ioimage, Ltd., all rights reserved. This Guide and its contents are herein is owned by ioimage, Ltd., all rights reserved.
  • Page 3 LAN/WAN network. After completion of the hardware installation, additional setup configurations are required for operation of the ioibox unit. For more information on ioibox unit setup and configuration, refer to the ioibox trk4000, trk4000d, or trk8000 HTML Edition Setup User Guide.

  • Page 4: Table Of Contents

    Cabling ............................8 Video Cable ..........................9 Electric/Power Supply Cables....................9 Hardware Description – ioibox Unit ....................11 ioibox IP Block..........................12 trk4000 Unit Front Panel ......................13 trk4000 Unit Back Panel......................14 trk4000d Unit Front Panel ......................16 trk4000d Unit Back Panel......................17 trk8000 Unit Front Panel ......................19 trk8000 Unit Back Panel......................20...
  • Page 5 Front Panel ........................19 trk8000 Back Panel ........................20 trk4000 External Device Interfaces (Relay Output and Alarm Input) Channel Assignment ...22 trk4000d External Device Interfaces (Relay Output and Alarm Input) Channel Assignment ..23 trk8000 External Device Interfaces (Relay Output and Alarm Input) Channel Assignment ...23 External device is triggered on the event of intrusion in a detection zone ........28...

  • Page 6: Document Conventions

    A Note is useful information to prevent problems, help with successful installation, or to provide additional understanding of the products and installation. A Tip is information and best practices that are useful or provide some benefit for installation and use of ioimage products.

  • Page 7: Cautions And Warnings

    Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed procedures or to heed WARNINGS and CAUTIONS shall absolve ioimage Ltd., and their agents from any resulting liability. SAVE THESE INSTRUCTIONS: Retain all safety and operating instructions for future use.
  • Page 8 Warning: If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating Warning: Only qualified trained personnel should service and repair this equipment. Warning: Assure the connected electrical power source uses a circuit breaker or fuse no larger than 120 VAC, 15A U.S.

  • Page 9: Electrical Safety Notice

    When finished with the ioibox unit hardware installation, you will need to refer to the ioimage HTML Edition Setup User Guide to complete the second phase of installation, which is the setup and...

  • Page 10: Overview

    Overview There are several requirements that should be properly addressed prior to installation. The following specifications are requirements for proper installation and operation of ioibox units: • Ambient Environment Conditions: Keep the ioibox unit in a clean and dry indoor environment.

  • Page 11: Items Included In The Package

    This section describes the items that are included in the ioibox unit package. Note: An adapter cable RJ45 to 2 x RS232 DB9 + 1 RS485 lead wires can be purchased as a separated accessory The trk4000 unit package contains the following: Description ioibox trk4000 unit...

  • Page 12: Indoor And Outdoor Installation Considerations

    Indoor and Outdoor Installation Considerations The following sections provide insight and key information that should be considered when installing the ioibox units: • Indoor Installation (page 7) • Outdoor Installation (page 7) Caution To avoid damage from overheating or unit failure, assure, there is sufficient temperature regulation to support the ioibox unit requirements (cooling/heating).

  • Page 13: Cabling

    Rating Description IP65 / NEMA 4 Completely protected against the ingress of dust and against water jets NEMA 4X Same as NEMA 4 with the added benefit of being corrosion proof IP67 / NEMA 6 Can be immersed in water under defined conditions and completely protected against the ingress of dust Cabling Cabling should be routed for the shortest path and minimizing impedance.

  • Page 14: Video Cable

    Video Cable Use the appropriate connectors for indoor an outdoor cabling. Cables should be maintained at scheduled intervals, connections should be secured, and worn or damaged cables should be replaced to assure optimally low impedance. Recommended Cable Specifications: • coaxial cable impedance Note Using a cable longer than the manufacturer’s specifications for optimal video signal may result in degradation of color and video parameters.
  • Page 15 • Check the local codes regarding indoor or outdoor wiring. Electrical wiring should be installed in accordance with local codes and safety requirements. • Electrical infrastructure and wiring should be installed by a licensed Electrician. • Electrical cabling must contain a grounding conductor. All electrical components and devices must be grounded for complete safety, especially for outdoor installations.

  • Page 16: Hardware Description - Ioibox Unit

    MPEG-4 encoding and streaming. The DSP must be configured through the IP connection of the ioibox unit in order for the unit to operate ioimage module features. The built-in modules include: • Intrusion Detection for detecting intruder scenarios •...

  • Page 17: Ioibox Ip Block

    IP Block The ioiboxes use one or more IPs for network connection. On the ioibox units, the distribution of channels per IP is as follows: trk4000 trk4000d trk8000 Number of IPs per unit (Block Count) Number of channels per IP...

  • Page 18: Trk4000 Unit Front Panel

    Unit Front Panel This section provides a short description of the trk4000 Unit front panel connections and features. trk4000 Front Panel 1. LED INDICATORS Indicator lights for each of the four channels. Each channel has a column of lights.

  • Page 19: Trk4000 Unit Back Panel

    Note: An adapter cable RJ45 to RS232 DB9 can be purchased as a separated accessory trk4000 Unit Back Panel This section provides a short description of the trk4000 Unit back panel connections and features. trk4000 Back Panel 1. AUDIO IN Input audio standard RCA jack (female RCA connector) for receiving sound from external devices such as a line-level microphone (1V RMS).
  • Page 20 Video output for transmitting analog video signal to an analog video display, analog video matrix, or analog video recording device. You can connect an analog monitor to this port for viewing ioimage Unit video. 5. RS232/485 Serial port that can be split-out for up to two connections (RS232 and RS485 support).

  • Page 21: Trk4000D Unit Front Panel

    192.168.123.12, and Channel 4 Default 192.168.123.13. 4. RESET Small opening that allows access to the button for hard-reset. Using a small pointed object, such as a ballpoint pen, press to reset the ioimage Unit. Each reset button affects two channels on the Block...

  • Page 22: Trk4000D Unit Back Panel

    5. RS232/485 Serial port that supports one RS232 connection (RS232-1 setting). Primarily used for connecting PTZ control. Note each channel is on a separate Block IP configuration. For more information on the pin-out for front panel RJ45 connections, see the Connector Mapping Tables section (page 64).
  • Page 23 Video output for transmitting analog video signal to an analog video display, analog video matrix, or analog video recording device. You can connect an analog monitor to this port for viewing ioimage Unit video. 3. AUDIO IN Input audio standard RCA jack (female RCA connector) for receiving sound from external devices such as a line-level microphone (1V RMS).

  • Page 24: Trk8000 Unit Front Panel

    Front Panel 1. RESET Small opening that allows access to the button for hard-reset. Using a small pointed object, such as a ballpoint pen, press to reset the ioimage Unit. Each reset button affects two channels on the Block as labeled.

  • Page 25: Trk8000 Unit Back Panel

    Warning: The RS232 standard specifies a maximum open-circuit voltage of +/-25 volts. Exceeding this voltage can cause permanent damage to the unit. Warning: The RS485 standard specifies a maximum voltage of +12 V and -7 volts. Exceeding this voltage can cause permanent damage to the unit. trk8000 Unit Back Panel This section provides a short description of the trk8000 unit front panel connections and features.
  • Page 26 1. VIDEO OUT Video output for transmitting analog video signal to an analog video display or analog video recording device. You can connect an analog monitor to this port for viewing ioibox unit video. 2. VIDEO IN Video input for receiving analog video signal from a standard video source, such as from a camera or device.

  • Page 27: External Devices Interfaces - Ioibox Channel Assignments

    The interfaces to external devices (Relay Outputs and Alarm Inputs) are configured using the ioimage HTML Edition Setup and are distributed between the Channels of the ioibox unit. In order to configure the external interfaces you will need to know where it is connected on the rear panel terminal block and which channel it is connected to.

  • Page 28: Trk4000D External Device Interfaces (Relay Output And Alarm Input) Channel Assignment

    trk4000d External Device Interfaces (Relay Output and Alarm Input) Channel Assignment CH1 & 2 CH5 & 6 CH3 & 4 CH7 & 8 trk8000 External Device Interfaces (Relay Output and Alarm Input) Channel Assignment...

  • Page 29: Package Accessories

    Package Accessories • ioibox unit Power Cord IEC power cord (C13/C14). • Terminal-block spring-clamp-connectors for Relay Output and Alarm Input wire termination. • Adapter Cable (Optional) An adapter cable RJ45 to 2 x RS232 DB9 + 1 RS485 lead wires can be purchased as a separated accessory •...

  • Page 30: Workflows

    Workflows This section contains the following sections: • Pre-Install Workflow (page 25) • Installation Workflow (page 26) • Post Install Workflow (page 27) Pre-Install Workflow Pre-install for ioiboxes usage 1. Install video cameras. 2. Determine ioibox unit storage. Install boxes and associate equipment if needed. 3.

  • Page 31: Installation Workflow

    Installation Workflow 1. Write down the ioibox IP address. 2. Assemble the video cameras, associate equipment, and ioibox in the camera casing. Connect necessary internal wiring among the associated devices. 3. Mount the video unit (includes mounting brackets, casing, camera, pan/tilt/zoom, and ioibox.) Note: ensure necessary cooling, shelter and ventilation to maintain proper ambient environment.

  • Page 32: Post Install

    Post Install The following general workflow outlines the tasks that will need to be done after the install of ioiboxes. These post install procedures are mentioned in this document but are covered in greater detail in the ioibox HTML Edition Setup User Guide. Please refer to these guides for more detail. 1.

  • Page 33: Overview Of Rs232 And Rs485 Connections

    Connector Mapping Tables section (page 64). The RS232/RS485 connections can be utilized from custom programs that use the ioimage-API (application program interface). For more information, refer to the ioimage-API User Guide. Note: An adapter cable RJ45 to 2 x RS232 DB9 + 1 RS485 lead wires can be purchased as a separated accessory Warning: The RS232 standard specifies a maximum open-circuit voltage of +/-25 volts.

  • Page 34: Ptz Control

    PTZ camera. Once connected the PTZ camera can be controlled from remote from within the ioimage-Monitor and ioimage HTML Edition Setup using the built-in PTZ Remote Control Panel. For more information on connecting the PTZ camera control lines, see the...
  • Page 35 • Do not attempt to move large racks alone. Use a minimum of two people for moving a rack. • Wheeled racks should be moved slowly over level floors. Caution should be given for obstacles on the floor that may cause interference in the wheels and may be cause for moving racks to topple.

  • Page 36: Ioimage Units Secured In Rack With Mounting Screws

    Rack mounting screws ioimage units secured in rack with mounting screws...

  • Page 37: Rack Requirements

    • Connecting Alarm Inputs (page 38) • Connecting PTZ Cameras (page 40) • Connecting ioimage unit Video Output to a Analog Device (page 46) • Connecting the External Protective Earth Terminal (page 46) • Connecting the Power Supply (page 46)
  • Page 38 The default IP numbers are as follows: Unit Channel Default IP trk4000/d 1 & 2 192.168.123.10 3 & 4 192.168.123.11 trk8000 1 & 2 192.168.123.10 3 & 4 192.168.123.11 5 &6 192.168.123.12 7 & 8 192.168.123.13 If the network uses DHCP, the ioibox unit will request and use the IP numbers provided by the DHCP.

  • Page 39: Connecting The Video Source (Camera)

    For example, an intruder is detected in a courtyard, as an automatic incident response, exit doors are locked and security shutters are closed. For more information on incident responses and relay outputs, refer to the ioimage HTML Edition Setup User Guide.

  • Page 40: Relay Output Connection

    Relay Output Specifications • Maximum current 1A @ 24VDC • Maximum current 0.5A @ 125VAC Terminal Block Connectors Relay Terminals for Relay Devices (Up to 8 connected devices) Relay Output Connection If the Relay Output wires are in a shielded, cable, connect the shielded wire to any of the common terminals.

  • Page 41: Relay Contacts Schematic

    Relay Contacts Schematic Terminal Block 1 Terminal Block 2 Relay Contacts Schematic for the trk4000 unit Terminal Block 3 Terminal Block 1 Terminal Block 4 Terminal Block 2 Relay Contacts Schematic for the trk8000 and trk4000d unit...
  • Page 42 • NC1…NC These are the terminals for connecting the wire that leads to the external device that is on a circuit that is “Normally Closed”. • NO1…NO These are the terminals for connecting the wire that leads to the external device that is on a circuit that is “Normally Open”.

  • Page 43: Connecting Alarm Inputs (Dry Contacts)

    Connecting Alarm Inputs (Dry Contacts) The ioibox unit support connection of alarm devices for receiving input signals. This allows the ioiboxes to automatically work with external alarm devices. Connected alarm devices become available for the ioibox-HTML Live View allowing security personnel to receive alerts from the connected external devices and trigger automatic responses.

  • Page 44: Alarm Input Connection

    Alarm Input Connection Note that the Alarm Inputs are configured for use in the ioimage setup. If the Alarm Input wires are in a shielded, cable, connect the shielded wire to any of the “B” terminals.

  • Page 45: Connecting Ptz Cameras

    • Must support TxON from the ioibox unit to the PTZ camera Once connected, the camera can be configured in the ioimage setup. This configuration allows PTZ control of the specified camera using a remote PTZ controller. The connection capabilities of the ioibox unit provide up to two connections to the RJ45 using the adapter cable.

  • Page 46: Ptz Control Lines Connected With The Adapter Cable Rs485 Lead-Wires

    Connecting PTZ Camera Control Lines to RS485 lead-wires The following diagram shows the ioibox unit and the PTZ connection using an RS485 connection on the adapter cable. Note: An adapter cable RJ45 to 2 x RS232 DB9 + 1 RS485 lead wires can be purchased as a separated accessory PTZ control lines connected with the adapter cable RS485 lead-wires Connecting a PTZ Camera to the RS485 connection of the adapter cable (example...
  • Page 47 2. Plug the RJ45 male end (ioimage RS232 DB9 to RJ45) into the ioibox unit RS232/485 port.

  • Page 48: Ptz Control Lines Connected With The Db9 Rs232 Adapter Cable

    Connecting PTZ Camera Control Lines to RS232 DB9 connection The following is an example procedure for connecting a Pelco Spectra III DD53CBW-X control lines. As PTZ cameras vary, the procedure for other PTZ cameras may be different. The following diagram shows the ioibox unit and the PTZ connection using an RS232 and a RS232 to RS485/RS-422 bi-directional converter.
  • Page 49 Connecting a PTZ Camera to the RS232 DB9 to RJ45 adapter of the ioibox unit (Example Procedure) 1. Insert and clamp the control lines to the terminal block of the converter (RS232 to RS485 bi-directional converter): a) Connect the RX- Spectra lead to the TX- of the ATEN. b) Connect the RX+ Spectra lead to the TX+ of the ATEN.
  • Page 50 4. Connect the converter (RS232 to RS485 bi-directional converter) to the adapter (RS232 D825 to DB9) 5. Attach DB9 female end to the (adapter cable - RS232 DB9 to RJ45) male adapter. Adapter Cable 6. Plug the RJ45 male end (RS232 DB9 to RJ45) into the ioibox unit RS232/485 port.

  • Page 51: Connecting Ioibox Unit Video Output To An Analog Device

    These OSD can be enabled and customized using the ioibox Setup application. For more information, refer to the ioimage HTML Edition Setup User Guide. To Connect an Analog Device to the ioibox unit Analog Video Output •...

  • Page 52: Setting The Ioibox Ip

    LAN/WAN network using a web browser when the following conditions are met: • The IP of the machine accessing the ioibox-HTML setup application using a Web Browser or running the ioimage SiteConfigurator application fits to the subnet mask 255.255.255.0 •...

  • Page 53: Setting The Ip Using Html Setup

    Setting the IP Using HTML Setup Using and HTML browser (Internet Explorer 6 or 7) you can access Setup and make changes to the IP and networks settings as needed. The following table describes the labels and setting of the Network Basic settings screen. Setting Description General...

  • Page 54: Setting The Ip Using The Siteconfigurator Application

    The network configuration can be changed using the SiteConfigurator application (See Documentation & utilities CD provided with the unit). The benefit of this tool is that it displays and allows configuration of connection settings for all ioimage ioiboxes and ioicams on the network. Setting...

  • Page 55: Ioibox Unit Network Ip Assignment Modes - Dhcp/Manual

    To change the network settings using the SiteConfigurator 1. Start the SiteConfigurator. The site configuration takes a few moments to display all of the network resources on the network. 2. From the Network Resources select the ioibox or ioicam to be configured 3.

  • Page 56: Resetting Ioibox Units

    Resetting ioibox Units There are two ways to reset the ioibox units: • Hard Reset Using the Reset Button on the unit • Hard Reset Power Down and Power Up Hard Reset Using the Reset Button on the Unit The ioibox unit has a Reset button located on the back of the ioibox unit that can be pressed to reset a ioibox unit.

  • Page 57: Camera Installation & Tips

    Camera Installation & Tips The following provides general guidelines for configuring stationary and Pan Tilt Zoom (PTZ) cameras. • The ioiboxes only support analog signal and the Video Input of the TRK unit white balance signal should be 1V p/p •...
  • Page 58 • Camera height and angles: For FOVs of depth where movement towards the camera is to be detected, the camera angle and height should be adjusted based on the FOV depth, topology/detection plane angle of intersect. In general, greater heights with smaller inner (steeper) angles provide more pronounced visualization of movement on the detection plane towards or away from the camera.
  • Page 59 If using white or yellow lighting, use a LUX meter and measure the lighting by facing the meter down. The reading for areas that will support detection in white or yellow light cameras should read at 5lux or greater. If using an infrared illuminator, check that the sensitivity of the camera chip matches the illuminator specifications.
  • Page 60 For a stationary camera with medium camera angle or visual angle (vertical) the following shows the various qualities at installation angles where the PTZ and stationary synch share (horizontal intersect angles) a view of an intruder: For a stationary camera with a steep camera angle or visual angle (vertical angle) the following shows the qualities at installation angles where the PTZ and stationary synch share (horizontal intersect angles) a view of an intruder:...
  • Page 61 Current support for zoom uses optical zoom commands. If the camera supports zoom speed settings, refer to the ioimage support downloads on the ioimage website (www.ioimage.com) for tech sheet on the optimal setting.
  • Page 62 Disconnect any attached keyboards or controllers except for ioibox unit connection. Use of a splitter and dual controls may cause interference with ioibox unit operations. If the camera model supports sync settings, change the synch setting to internal synchronization. • Regular cleaning and maintenance of the camera should be scheduled.

  • Page 63: Appendix

    The appendix contains the following sections: • Connecting Leads to a Spring Clamp Terminal Block (page 58) • Troubleshooting (page 60) • How to Ping a ioimage unit from a Workstation (page 63) • Connector Mapping Tables (page 64) • ioimage Specs (page 65) •...

  • Page 64: Connecting Leads To A Spring Clamp Terminal Block

    Connecting Leads to a Spring Clamp Terminal Block The ioibox units come with terminal block connectors. Each connector is for terminating wires and then plugging the connector into either the Relay Output or Alarm Inputs of the ioibox unit. To Connect a Wire to the Spring Clamp Terminal Block Spring Clamp Terminal Blocks 1.

  • Page 65: Troubleshooting

    Troubleshooting This section provides useful information and remedies for common situations where problems may be encountered. Problem • No Lights Check the power is turned on at the source, includes checking GFI, Breakers, UPS, etc. • Check the power supply connections to the ioibox unit, between the IEC cord and to the power source.
  • Page 66 Refresh Browser screen (F5) is hanging (stopped) • Check the network is operating correctly • Check the ioimage setup configuration is correct for the available CPU and network traffic. • The PTZ camera control Check that the correct camera type is selected in doesn’t work...
  • Page 67 Problem • The wrong PTZ camera Check in the ioimage setup that the correct PTZ moves on events camera is correctly configured to the proper RS232. • Check that the control leads are connected to the correct RS232/485 channel •...

  • Page 68: How To Ping A Ioibox Unit From A Workstation

    How to Ping a ioibox Unit from a Workstation You can check if an ioibox IP is accessible over the network by using the command shell and issuing a ping command from a PC. In order to ping an ioibox IP, you will need its IP address. If the command window shows a “Reply”...

  • Page 69: Connector Mapping Tables

    Connector Mapping Tables RJ45 Desc. TxD (1) RxD (1) Channel 1 GnD (1) RS232 DB-9 Desc. RS232/485 Pin Diagram for the front panel RJ45 ports...
  • Page 70 RJ45 Desc. TX+ (2) TX- (2) GnD (2) TxD (1) RxD (1) GnD (1) RxD (2) TxD (2) Channel 1 Channel 2 RS232 (option 1) DB-9 Desc. RS232 RS485 (option 2) DB-9 Terminal Block Desc. Desc Tx+ (yellow wire) Tx- (orange wire) RS232/485 Pin Diagram for the back panel RJ45 ports...

  • Page 71: Specifications

    Specifications trk4000 trk4000d trk8000 Channels Number of Intelligent Video Analysis Channels Analog Video Inputs TV Standard Composite – NTSC or PAL Physical Connector 4 x BNC 75 8 x BNC 75 Analog Video Outputs TV Standard Composite 1Vp-p – NTSC or PAL...

  • Page 72: Who To Contact

    Who to Contact For information, service, or sales, contact your ioimage integrator. For additional contact information, visit the ioimage website at www.ioimage.com. • For North America: ioimage US 109 S. Woodrow Lane #700 Denton, TX 76205 Toll Free: 1-877-383-2913 Tel: +1-940-383-2913...

This manual is also suitable for:

Trk4000dTrk8000

Table of Contents