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14
If you come acros
against
the trouble
service
provider.
Problem
Unable to recharge
Unable to power on
the phone
The phone prompts
no UIM card afte
the UIM card is
inserted.
The UIM card is
locked.
No service can be
offered except the
emergency call
service.
Poor call quality
The other side
cannot hear your
voice.
Troubleshooting
s any problem while using your phone, check your phone
shooting procedures in this c
Ensure that the charger is correctly connected to th
phone and the power socket.
Ensure that the b
correctly installed. Press and hold
sufficient time.
Ensure that the UIM card is correctly inserted and
r
is valid.
Contact your service provider to get the PUK code
to unlock the UIM card.
Ensure that
service area. Check whether you set the call
restriction.
Ensure that the phone signal is strong enough.
Move the phone close to the window if you are in
building.
Ensure that the phone speaker is not blocked by
other stuff. Check whether you set the mute
speaker.
hapter befo
Solution
attery level is not too low and is
the number is right and you are in the
re contacting your
for
e
a
57
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