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Fermax LYNX Ref. 1609 Installation Manual
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Fermax LYNX Ref. 1609 Installation Manual

Fermax LYNX Ref. 1609 Installation Manual

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CALL DIVERT FUNCTION – INSTALLATION GUIDE
1. INTRODUCTION:
From LYNX v3.2 onwards, we have launched a new LYNXed App to divert calls to our
Smartphone or Tablet. This new App is available in Android and Apple markets:
Compatible versions in LYNX devices:
NOTE:
Old LYNXed App is still available, only for older LYNX versions v2.X

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Summary of Contents for Fermax LYNX Ref. 1609

  • Page 1 CALL DIVERT FUNCTION – INSTALLATION GUIDE 1. INTRODUCTION: From LYNX v3.2 onwards, we have launched a new LYNXed App to divert calls to our Smartphone or Tablet. This new App is available in Android and Apple markets: Compatible versions in LYNX devices: NOTE: Old LYNXed App is still available, only for older LYNX versions v2.X...
  • Page 2 Internet connection is also needed (1 x iNET connection for each Ref.1609). 3. NEW LICENSES SYSTEM: New monitors and telephones delivered from FERMAX include a License for LYNXed. This License has to be registered in LYNXed and it is valid up to 20 devices paired per apartment.
  • Page 3 LYNX Telephones include Audio License, the call will be diverted with no video on LYNXed App. In case Video is needed, it is possible to acquire Audio&Video license apart. Please contact FERMAX Sales department. 4. HOW TO SETUP LYNX CALL DIVERT In this section, we are going to explain the steps to configure LYNX Call Divert function in your LYNX installation.
  • Page 4 WAN = DHCP (IP given by Private Router) For the moment, we will use standard LAN IP to register our Ref.1609 in FERMAX DNS Server (STEP 2). WAN IP can be set as “Static IP” if necessary, depending on private network used.
  • Page 5 REMARK: Do not connect the iNET Router to the same LYNX switch. This would create a network loop causing “timeout” connections, problems in IP DHCP addressing and other conflictts. LYNXed Pairing may fail as well as VPN connections for incoming calls. From Laptop, we can access to internet and to LYNX Router’s webserver at http://10.206.0.0 (admin / 1234)
  • Page 6 Download the following script and just execute it in the PC/Laptop http://www.fermax.com/fermax- files/3d033cb2c3fa47a4c2b3959591aba11b/6113/DDConfigurer.zip This window will appear in Windows prompt (Console). That means the script has been executed successfully. We can check that in DDNS option of our Ref.1609 the following information has been filled in automatically: STEP 3 –...
  • Page 7 Make sure that our LYNX monitor or telephone has set the LAN IP of the Ref.1609 installed in our FERMAX LYNX system. You can configure this using the webserver of your LYNX device, just introducing the IP of your device in the web-browser.
  • Page 8 Once our LYNX Ref.1609 is registered in our DNS server and we can access to the service from Internet (using port forwarding), we can start pairing our Smartphones / Tablets using LYNXed App and the corresponding License. You can download FERMAX LYNXed directly from AppleStore (iOS) or PlayStore (Android): Once you have downloaded LYNXed App, the first time it will ask you to enter a valid license.
  • Page 9 The following “Pairing screen” will appear indicating that the App is ready to be paired: Now, we need just to start pairing process with our FERMAX LYNX device. MONITORS: Click on Pairing Icon. Remember enable LYNX Mobility function “Installer Settings”.
  • Page 10 TELEPHONES: To activate “Mobility” in your iLOFT LYNX telephone: 1. Press and hold the Conversation button for 5 seconds. A whistle will be heard and the word PAIRING. 2. Press again (pushing once briefl y) the conversation button . A whistle will be heard and the words ENABLE CALL DIVERT.
  • Page 11 Password = lynxed -> -> ALLOW -> The following screen means that the pairing has been finished successfully and you have proper VPN connection with your LYNX system in general and with your apartment in particular: Then, you are able to open the door as well as receiving calls in your smartphone/tablet. REMARK: In some cases, if your smartphone/tablet is in the same WLAN than your Ref.1609, the call divert and pairing may fail.

  • Page 12: Troubleshooting Guide

    5. TROUBLESHOOTING GUIDE PROBLEM: Monitor/iLOFT does not generate QR code nor DTMF tones. TROUBLESHOOTING:  Make sure that the Mobility settings are properly set in your monitor/telephone. See STEP 4 of this guide. It is important that the LAN IP of Ref.1609 has been set in your LYNX device.
  • Page 13 TROUBLESHOOTING:  One license is valid for one apartment only. Make sure that no other person is paired with your license. You can contact FERMAX After Sales department for this purpose.  If license is already in use, make sure you are pairing with the correct monitor.