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Troubleshooting
If you are experiencing trouble with the NexTVision N210, refer to the problems and solutions
listed here. If the problem persists, please contact or our service center before contacting your
local dealer.
Common Problems / Frequently Asked Questions
Problem: No power
Make sure power button (or switch) is ON.
Make sure A/C power cord is securely connected to the DC power supply and the power supply is firmly
connected to the device.
Plug another electrical device (such as a radio) into the power outlet to verify that the outlet is supplying
proper voltage.
Problem:Power is ON but no screen image
Make sure the video cable supplied with the Display is tightly secured to the video output port on the back of
the computer. If the other end of the video cable is not attached permanently to the Display, tightly secure it to
the NexTVision display.
Adjust brightness and contrast of monitor.
Problem:Control buttons do not work
Press only one button at a time.
Problem: The device cannot be turned on.
Check that all I/O and power connectors are correctly and securely connected as described in the installation
section.
Make sure the pins of the connectors are not bent or broken.
Problem: LAN function cannot be started.
Ensure that the cable is securely connected to the network RJ-45 connector and that the other end of the cable
is also securely connected to its correct device. Make sure the link LEDs do light when the cable is well
connected.
Contact your system administrator.
Problem: Network server cannot be logged on.
Ensure that the required network setting have been entered properly.
Contact your system administrator.
Question: How to upgrade image?
For upgrade image, please follow the instructions:
1. Enter the "Control Panel" window.
2. Enter "Management Tools". (you may see two pages in this window)
3. Choose "Upgrade" page
4. Fill in the data:
(1) Server Name:
(2) Path\File:
(3) User Name:
(4) Password:
Refer to page 21 FTP upgrade for more details.
ViewSonic N210
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