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FNGi DHCPatriot Version 6 Operation Manual

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Operations Manual
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Summary of Contents for FNGi DHCPatriot Version 6

  • Page 1 Operations Manual Version 6...

  • Page 3: Table Of Contents

    Ethernet Media Settings (Speed and Duplex)! Configuring the Firewall for the Administration Network! Initial Configuration Reboot! Web Administration Interface Account Setup! Web Administration Interface! DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 4: Table Of Contents

    Captive Portal! Adding! Editing! Removal! Shared Network Configuration! Shared Network! Adding! Editing! Removal! Unauthenticated Subnet! Adding! Editing! Disable! Removal! Authenticated Subnet! Adding! Editing! Disable! Removal! DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 5: Table Of Contents

    Editing! Removal! Dynamic Subnet! Adding! Editing! Disable! Removal! Static Subnet! Adding! Editing! Removal! Maintenance Subnet! Adding! Editing! Removal! Additional Configuration Tasks! Known Client! Adding! DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 6: Table Of Contents

    Configuration and Maintenance of DHCPv6 on the DHCPatriot! Chapter 10: Monitoring and Graphing the System! Allowing Subnets to Monitor the DHCPatriot! Monitoring Critical Services and Their Importance! Graphing System Performance! DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 7: Table Of Contents

    Remove Denied MAC address! Remote Search! Get Network Config! Standard DHCP! List Known Client! Add Known Client! Edit Known Client! Delete Known Client! List Static IP Assignments! DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 8: Table Of Contents

    Editing a User! Suspending One or More Users / Enabling suspended users! Deleting a User! Mass Delete of Suspended Users! Built-in Authentication: User Import! Device Import! DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 9: Chapter 1: Requirements

    Each DHCPatriot device has a single power supply. This power supply is AC (Alternating Current) compatible only. DO NOT plug the devices into DC (Direct DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 10 If the devices are to be plugged into a gigabit switch (hubs are not recommended), then a gigabit Ethernet cable should be used. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 11: Chapter 2: Network Integration And Example

    (optional). The customer turns the device on. It is configured for DHCP and therefore requests an IP Address. The Cisco® 7200 router, acting as a DHCP Relay DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 12: Example External Device Configuration For Authenticated Dhcp

    DHCPatriot system for forced authentication purposes. The Cisco® 3548 will require two configuration changes to accommodate this setup. First, in the global configuration area: DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 13 It is now recommended that this floating IP address be configured and used in place of the ip of DHCPatriot primary device in the above example. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 14: Chapter 3: Installation

    • Rack Screws - Screws and IP/Hostname Notice (regarding Maintenance washers to attach the DHCPatriot Contract activation) devices to your telco or server rack. Return Policy Statement DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 15: Mounting In A Two Or Four Post Rack

    Front clearance should be no less than 25 inches, and rear clearance should be no less than 30 inches. This ensures proper airflow and cooling around the devices. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 16: Attaching Cables

    The Backup port is now closest to the VGA port and the LAN1 port is now furthest from the VGA port. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 17: Chapter 4: Initial Configuration

    Cisco® ‘flat black’ cable into the Female RJ45 on the console shell attached to the desired DHCPatriot device. Configure the AUX port thus for console access: DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 18: Console From An Octal Cable Connected To An Async Port

    UNIX based instructions: • Use ‘cu’ to connect to the serial port (usually ttyS0 or ttyS1) with this command: • cu -l ttyS0 -s 9600 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 19: Secure Shell (Ssh) Access

    4) A message will appear verifying that you wish to accept the security certificate. Answer yes. 5) A password prompt will appear. Type your password and press enter. 6) At this point, the menu configuration interface will appear. Linux® DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 20: Configuring The Menu Interface

    To begin configuration of the IP address, press 3 and then enter. At this point, press 1 and then enter. That will begin the configuration process. The interface will ask for the DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 21: Ipv6 Address Configuration (Optional)

    The DHCPatriot devices will need to be entered into the DNS (Domain Name Service) server. Specific methods for doing this vary depending on the brand of server being used. The following entries must be made: DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 22: Ethernet Media Settings (Speed And Duplex)

    (subject to limitations in the maintenance contract, refer to that document for details). It is highly recommended that these entries are left untouched. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 23: Initial Configuration Reboot

    22, port 80 and port 443 for this IP address. To exit the firewall administration area, press 0 and then enter. You will be returned to the main menu. Initial Configuration Reboot DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 24: Web Administration Interface Account Setup

    Level 1 should be used for general technical support personnel. Level 5 should be used for ISP (Internet Service Provider) administrators. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 25: Web Administration Interface

    IP Address(es) access to port 80 and 443 Figure 4.2 and that the administrator account(s) has been added DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 26: Configuring The General Settings In General Setup

    General Setup. You should get a screen that looks like figure 4.4. Figure 4.4 There are several settings here. To see a description of DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 27 If you need further assistance, please feel free to contact First Network Group. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 28: Chapter 5: General Tasks

    Commit. To delete a user, click on Delete and Figure 5.1 answer OK to the question of if you are sure. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 29: Built-In Firewall Configuration

    All you have to worry about is allowing access to administrative services from administrative devices or subnets. This is easily done with the Firewallv6 area on the Web Administration Interface. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 30: System Logs

    Configuration -> General Setup and place an IP address in 11) Remote Syslog IP (optional). DHCP server and general logs will be sent to the syslog server. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 31: Changing Your Password

    With each of these apps is a dropdown that has several administrator levels. Make selections of the desired admin levels for the apps. When finished, click commit at the bottom right. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 32: Chapter 6: Authenticated Dhcp

    This feature can be used for sending accounting data to Sandvine or Procera traffic shapers or various CALEA devices, for example. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 33: Internal (Built-In Authentication)

    This is necessary so that the authentication webpage can be shown to the user. To configure the Captive Portal, DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 34: Adding

    (as noted in the on-screen help) in order to function. This can be used if the math problem is not well received or a custom page is required. Adding DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 35: Editing

    LAN (local to the DHCPatriot), but rather requires that the traffic be relayed through a router or some other relay agent. Cisco devices become relay agents when the `ip helper address` directive is used. Shared Network DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 36: Adding

    Shared Network container. The subnets need to be removed before the Shared Network can be removed. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 37: Unauthenticated Subnet

    IP Address out of the subnet but the users will no longer be able to renew this IP Address so they will move to a different available subnet, if any. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 38: Removal

    IP Address out of the subnet but the users will no longer be able to renew this IP Address so they will move to a different available subnet, if any. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 39: Removal

    Removal To remove a subnet, click on the Delete link. A confirmation dialogue will appear. Click OK and the subnet should be removed. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 40: Maintenance Subnet

    A confirmation dialog will appear. Click OK to delete the subnet, or click Cancel to not delete and return to the list and form. Special Reports DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 41: View Authenticated Users

    IPs in use by each username. Some ISPs need this report so that they can find violators of simultaneous use restrictions. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 42: Chapter 7: Standard Dhcp

    One or more Shared Network may be configured. To access the Shared Network Configuration, expand the Auth DHCP Config menu. Then click on Shared Network. Figure 7.1 shows what the Shared Network configuration screen looks like. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 43: Adding

    If the clients are not added then they will not be able to use the subnet. One or more Dynamic Subnets Figure 7.2 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 44: Adding

    Standard DHCP Config menu, then click on Static Subnet. A screen similar to that shown in figure 7.3 should appear. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 45: Adding

    Standard DHCP Config menu, and click on Maintenance Subnet. A screen similar to the one in figure 7.4 should appear. On this screen, you can add, edit or delete maintenance subnets. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 46: Adding

    A mixture of known clients and static IP assignments could also exist. Some may find this DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 47: Adding

    DHCP packets). The match string is either the MAC address or the option 82 information to be matched. Optionally specify a TFTP file, but DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 48: Editing

    To access TFTP File Maintenance, expand the Standard DHCP Actions menu, and click on TFTP File Maintenance. A screen similar to figure 7.7 should appear. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 49: Adding

    To remove a file, make sure it is not in use by any client designations or subnets. Click on the Delete link. Confirm that you wish to delete the file. The file should disappear from the list at the bottom. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 50: Chapter 8: Common Authenticated And Standard Dhcp Actions And Reports

    Make whatever changes are necessary. Click on Commit. The changes should be reflected in the list at the bottom. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 51: Removal

    Click on the Delete link. Confirm that you are sure that you would like to remove it. At that point, the IP address should no longer appear in the list. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 52: Deny Mac Address

    The number of IP Addresses currently in use, the max available and the percentage of maximum can be Figure 8.5 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 53: Search Sessions

    These sessions are searchable by date and time, username, MAC address, IP address, and limiting by only online sessions. The resulting output contains information such as DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 54 DHCP logs for that device from the past 24 hours in a popup window as shown in figure 8.11. Figure 8.11 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 55: Possible Hijacked Ip Addresses

    DHCPDECLINE telling the DHCP server that it does not want to use that IP address. Then it will request another. This is the basis of this list. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 56: Chapter 9: Dhcpv6 Configuration And Maintenance

    ). We usually express these as powers of two as the numbers are so huge. If we were to write the numbers: 4,294,967,296 or 2 IPv4: !! 18,446,744,073,709,551,616 or 2 IPv6 (/64): DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 57: Dhcpv6 Primer

     Systems on the network can communicate with each other via these addresses.  The gateway for the client will DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 58 /48 subnets to customers. At most small ISPs this should be an entirely reasonable allocation policy. This model also scales as medium and large ISPs will receive appropriately larger allocations. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 59: Configuration And Maintenance Of Dhcpv6 On The Dhcpatriot

    The name and lease length are set here. Figure 9.3 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 60 (Delegation Size on the form) be of 48 bit length, although any values will work. Press commit and Figure 9.5 you are done. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 61 First, Available IPs and percentage of Figure 9.8 IPs used for the IPv6 subnets are not shown. These will typically be /64 in DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 62 MAC address will appear in future versions if it is available. Typically speaking, in DHCPv6, MAC address is not available to the server DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 63 Results Figure 9.10 are displayed at the bottom in reverse chronological order. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 64: Chapter 10: Monitoring And Graphing The System

    First Network Group personnel may not be able to help you with any DHCPatriot problem that would require access to the system. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 65: Monitoring Critical Services And Their Importance

    It is important that this service stay up as long as both devices are running. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 66 .1.3.6.1.4.1.2021.51.10.1.31 = STRING: "patriot-2,RadiusDispatch,1309195987" .1.3.6.1.4.1.2021.51.10.1.32 = STRING: "patriot-2,syslogd,1309195993" .1.3.6.1.4.1.2021.51.10.1.33 = STRING: "patriot-2,tftpd,1309195993" .1.3.6.1.4.1.2021.51.10.1.34 = STRING: "patriot-2,todTCP,1309195963" .1.3.6.1.4.1.2021.51.10.1.35 = STRING: "patriot-2,todUDP,1309195963" .1.3.6.1.4.1.2021.51.10.1.36 = STRING: "patriot-2,traffic_shaper_commands, 1309195945" DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 67 It is best to actually connect to the NTP service with an NTP client and attempt to get the time. The OID below only states whether the process is running. OID: 1.3.6.1.4.1.2021.52.4.4.1.2.3.78.84.80.1 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 68: Graphing System Performance

    Total Memory in Use OID: 1.3.6.1.4.1.2021.50.21 This OID will return the total amount of memory used on the device for any purpose in Mega Bytes. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 69 Bytes. Disk Space Used OID: 1.3.6.1.4.1.2021.50.50.4 This OID will return the amount of disk space used on the device’s file system in Mega Bytes. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 70: Graphing Address Utilization

    1.3.6.1.4.1.2021.50.80.1.5 = STRING: "10.31.128.1" 1.3.6.1.4.1.2021.50.80.1.6 = STRING: "10.69.254.1" 1.3.6.1.4.1.2021.50.80.1.7 = STRING: "172.16.254.1" 1.3.6.1.4.1.2021.50.80.1.8 = STRING: "208.45.199.113" 1.3.6.1.4.1.2021.50.80.1.8 = STRING: "208.45.199.113" Error: OID not increasing: 1.3.6.1.4.1.2021.50.80.1.8 >= 1.3.6.1.4.1.2021.50.80.1.8 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 71 • 1.3.6.1.4.1.2021.50.130.(1/2 for type of network auth/standard).(id from the brackets) will retrieve total available IP address number for dynamic from the chosen network DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 72 This command will get the total available dynamic IP addresses for FNGiTEST[15]: snmpget -On -v1 -c lnx-snmp patriot-1.network1.net . 1.3.6.1.4.1.2021.50.130.2.15 Output would look something like this: .1.3.6.1.4.1.2021.50.130.2.15 = INTEGER: 13 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 73: Miscellaneous Snmp Information

    Figure 10.2 shows an example of this function. Figure 10.2 Each of the activity measures also has an icon next to it DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 74 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 75: Chapter 11: Remote Access Api

    This set of functions is useful only to the Authenticated DHCP. They consist of authenticating, suspending and enabling user devices. Standard DHCP contains no such designation and so these do not apply. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 76: Authenticate Device

    URL without proper encoding. Here is an example of what a properly formatted URL might look like: https://patriot.[domain]/cli/? function=SuspendEnable&username=apiuser&password=apipass&action=suspend&us er=linux&note=Please+contact+our+billing+office. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 77: Mass Suspend Device By Username

    RETURN=0 will be sent even if only one of the suspends fails. There will be further information given like so: RETURN=0 Suspened (devices): 1 Failed (devices or users): 3 Failed List: james john DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 78: Enable Device

    Here is an example of what a properly formatted URL might look like to search for authenticated devices: https://patriot.network1.net/cli/? function=SearchAuthDevices&username=apiuser&password=apipass&mac=&AdminNo te=&user=bobjim&ShowOnlyOnline=&AddressType= The result will look something like this: <?xml version="1.0" encoding="UTF-8"?> <result> <record> <Username>bobjim</Username> DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 79: Sticky Ip Add

    Success will present the text RETURN=1. Failure will present RETURN=0 with some text given below as a reason for the failure. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 80: Sticky Ip List

    Authentication: User Maintenance in the web administration interface. A list will be returned in XML format similar to the following: <result> <record> <identifier>John Doe</identifier> <UserName>jdoe</UserName> <StaticIP/> DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 81: Add Customer

    Built-in Authentication: User Maintenance under Auth DHCP Actions in the Web Administration Interface. The GET string to send is as follows: https://patriot.[domain]/cli/? function=BAEditCustomer&username=[user]&password=[pass]&identifier=[sometext]&u DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 82: Suspend Customer

    Success will present the text RETURN=1. Failure will present RETURN=0 with some text given below as a reason for the failure. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 83: Delete Customer

    filling out and submitting the form under either Auth DHCP Config -> Deny MAC Address or same under Standard DHCP Config. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 84: Remove Denied Mac Address

    The result is returned in XML format similar to that shown here: <result> <record> <username/> <mac>00:30:48:42:62:58</mac> <ip>74.115.180.91</ip> <start_time>1309878834</start_time> <stop_time/> <sessionID>ea1068fc5a4adf6f6b2ee3191536dc74</sessionID> <DHCPLeaseStart>1309878834</DHCPLeaseStart> <DHCPLeaseEnd>1310055414</DHCPLeaseEnd> </record> <record> <username/> DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 85 Example searches: https://patriot.network1.net/cli/? function=SearchSessions&username=apiuser&password=apipass&action=search&user =jim&mac=&ip=&online=&start=&stop= would return all sessions for the user: jim. https://patriot.network1.net/cli/? function=SearchSessions&username=apiuser&password=apipass&action=search&user DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 86: Get Network Config

    A result will look something like the sample below: <result> <SharedNetwork> <NetworkName>SomeNetwork</NetworkName> <NetworkType>Authenticated</NetworkType> <NetworkID>6</NetworkID> <Subnet> <SubnetType>Unauthenticated</SubnetType> <SubnetID>3</SubnetID> <wire>3.3.3.0</wire> <mask>255.255.255.0</mask> <gateway>3.3.3.1</gateway> <start>3.3.3.2</start> <stop>3.3.3.254</stop> </Subnet> <Subnet> <SubnetType>Authenticated</SubnetType> <SubnetID>9</SubnetID> DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 87: Standard Dhcp

    This allows a known client to be added via the API. Known client can be found in the Web Administration Interface under Standard DHCP Actions. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 88: Edit Known Client

    The GET URL is as follows: https://patriot.network1.net/cli/? function=KnownClient&username=apiuser&password=apipass&ACTION=DELETE&id=[ id is a required field. A properly formatted URL should looks something like this: https://patriot.network1.net/ cli/? function=KnownClient&username=apiuser&password=apipass&ACTION=DELETE&id= DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 89: List Static Ip Assignments

    StaticSubnetID, IP, MatchType and MatchString are all required fields. Ident and TFTPfile are optional. A properly formatted URL looks like: https://patriot.network1.net/cli/? function=StaticIPassign&username=apiuser&password=apipass&ACTION=ADD&Static SubnetID=3&Ident=Jose %20Aldo&IP=10.22.22.3&MatchType=REMOTE_MAC&MatchString=99:98:97:00:01:02 &TFTPfile=PlusSign.png DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 90: Edit Static Ip Assignment

    The GET URL is as follows: https://patriot.network1.net/cli/? function=StaticIPassign&username=[user]&password=[pass]&ACTION=DELETE&id=[id id is a required field. A properly formatted URL looks like: https://patriot.network1.net/cli/? function=StaticIPassign&username=apiuser&password=apipass&ACTION=DELETE&id =34292 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 91: Chapter 12: Supporting Dhcpatriot End-Users

    The customer may not be able to get to the login page. Some devices do not have a web browser, such as a Playstation 3 or an Xbox 360. If a router of some DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 92: Standard Dhcp

    To access this report, expand the Auth DHCP Reports menu and then click on Search DHCP Logs. A screen similar to figure 12.2 should appear. You can search by some DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 93: General Troubleshooting Techniques

    Transport problems could be related to a wiring problems (anywhere from the back of the client device all the way to the DHCP server), signaling problems with the service, a DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 94 Have the customer try a different device. If that device won’t work, then it is likely a wiring problem or service problem. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 95: Authentication Problems

    The problem may lie with the customer equipment, or there could be a routing problem. The customer can be manually authenticated by going to Auth DHCP Actions -> Authorize Customer. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 96 Verify the username and password. Authentication server failed to respond. Please try to authenticate again. 4.1. This means the authentication server may be down. 4.2. Contact Network Administrator. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 97: Chapter 13: User Based Tasks For Customer Service

    RADIUS server or the Built-in Authentication (whichever is in use). It should be noted that if a user is suspended in the Built-in Authentication that DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 98: Built-In Authentication: User Maintenance

    Commit. Figure 13.3 shows the resulting information that will appear at the top of the screen. The user information, including password, can be confirmed here. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 99: Editing A User

    To enable a user, locate the user in the list. Click on the Unsuspend link. Click OK on the resulting confirmation dialogue box. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 100: Deleting A User

    (overriding the global setting). Valid values for this column are 1,2,3,4,5,10,15,20,25,30,40, and 50. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...

  • Page 101: Device Import

    As of version 5.4.0, the DHCPatriot system supports importing a list of devices with username and password for authentication through the use of a Comma Separated DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 102 Cancel button similar to that shown in figure 13.9. If there are errors that you need to correct, click cancel. If Figure 13.10 DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 103 figure 13.10. If there are any errors, they will be displayed on this screen. The imported user devices should appear in Auth DHCP Reports -> View Authenticated Devices. DHCPatriot Version 6 Operations Manual This document © 2017 First Network Group Inc. All Rights Reserved...
  • Page 104 © Copyright 2002-2017 First Network Group Inc 4-6 Perry St. PO Box 1662 Wapakoneta, OH 45895 DHCPatriot@network1.net 800-578-6381 opt. 3 DHCPatriot™ is a trademark of First Network Group Inc. (http://www.network1.net) All other names and brands are protected by their respective companies.

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