Troubleshooting Instructions - AmazonBasics B00X4R9VBA Manual

Troubleshooting Instructions:

I am not getting any channels.
• R u n a c h ann el s can on you r H D TV. S el ec t An te n n a , O ff- A ir M od e , or
Au t o -s ca n , dependi ng on your H D TV. See yo u r TV m a n u a l fo r
mo r e in f o r mat io n.
NO T E : R u n n in g a chan nel scan i s N OT t h e s am e a s p re s si n g C h a nn e l
U P/ DO W N on yo ur remo te.
• M o v e t h e ant en na, t h en r e-ru n t h e c h a n n e l sc an . So m et h i n g m a y b e
o bs t ru c t in g th e s i gnal .
• I f tr o u ble s h oot i ng th is iss ue f or th e 50 - m il e r an ge a n t en n a , u s e t h e
U SB po w e r adapter i ns t ead of t he U SB p o r t on y o u r H D T V t o
g e t mo re pow er.
• T r y a ddin g or remov in g t h e am p l i fi er if yo u r m o d e l c am e w i th o n e .
One channel is missing.
• M o v e t h e ant en na, t h en r e-ru n t h e c h a n n e l sc an . So m et h i n g m a y b e
o bs t ru c t in g th e s i gnal .
• T r y t u rn in g t he an t enn a 10 o r 20 d eg re es in e it h er d i r ec ti on to avoid
r e fl e c t io n , th en re-run t he ch ann el sca n .
The picture or sound freezes while I am watching
a channel, or there are boxes in the picture.
• T h i s is o f ten caus ed by a weak or i n te rm i tt en t s i gn al , w h i ch c an be a
r e su l t o f m ul ti pl e fact ors i n cl u di ng geo gr ap h i ca l o b s tr u c ti on s , s eve r e
we a t h e r, a n d met al s tru ctu res i n th e h om e . T r y m o vi n g th e a n te n n a to a
di f f e re n t lo cati on or ai mi ng i t di rect l y to w ar d th e b r o ad cas t to w e rs in
y o u r a r e a .
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