Table of Contents
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Table of Contents
Summary of Contents for EnergyHub DB2-ZZP
- Page 1 HOME BASE USER GUIDE...
- Page 3 CHAPTER 4 Safe and Sound Important! Read all the installation instructions and the safety information in Chapter 4 of this guide before you set up your EnergyHub system. Answers to many frequently-asked questions can be found in Chapter 3 of this guide, or online at www.energyhub.com/support.
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Page 4: Table Of Contents
CHAPTER 1 A Few Introductions EnergyHub and You Your Home Base Advantage Meeting the Family Getting Started Connecting to the Internet Creating Your EnergyHub Account Connecting Appliances to Your Home Base Creating Your Modes Creating Your Schedule 1.10 Creating Your Vacation Schedule 1.11... -
Page 5: A Few Introductions 4
CHAPTER 1 A Few Introductions CHAPTER 3 Ask Away! CHAPTER 2 Settling In The Basics Viewing Information About Your 3.2 Problems You May Encounter Energy Usage 3.3 Frequently Asked Questions 2.2 Checking Messages 2.3 Creating Peak Response Settings CHAPTER 4 Safe and Sound 2.4 Connecting Your Zigbee-enabled 4.1 Important Safety Information Smart Meter or ERT Meter... -
Page 6: Chapter 1 A Few Introductions
The Home Base is your first step into the world of EnergyHub. The EnergyHub account you’re about to set up on your Home Base will be accessible anywhere —... - Page 7 1.2 THE HOME BASE ADVANTAGE Using the Home Base, you can set up your EnergyHub account, view information about your appliances’ power usage, and configure schedules and settings for your appliances and EnergyHub-compatible thermostat. If you have a ZigBee-enabled smart meter or ERT meter, you may be able to receive whole-home energy readings from your utility company.
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Page 8: Meeting The Family
EnergyHub Sockets and Strips Control, measure, and monitor household appliances using the Home Base with EnergyHub Sockets and Strips. EnergyHub Sockets and Strips are the only “smart” sockets and power strips your Home Base can communicate with and control. EnergyHub-compatible Thermostats... - Page 9 Some utility companies offer ZigBee-enabled smart meter or ERT meter service. Connecting your home’s EnergyHub system to a smart meter or ERT meter may enable your utility company to provide your Home Base with whole-home energy readings, messages, alerts, and real-time pricing information. Contact your utility company directly to find out if it offers smart meter or ERT meter capability, or check online at www.energyhub.com/smartmeter for...
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Page 10: Getting Started
Home Base, it will ask you to review the EnergyHub License Agreement. To scroll to the end of the agreement, use your finger to drag the bar on the right side of the screen. - Page 11 CHAPTER 1 A Few Introductions Done? OK. What you see now is the landing screen. The landing screen gathers the information you need most to make wise energy decisions, and presents it to you in a clear and easy-to-understand way. Once your Home Base is up and running, you’re going to love checking this screen to find out how much money and energy you’re saving.
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Page 12: Connecting To The Internet
To connect your Home Base to your home’s wireless Internet connection, tap “Menu” at the upper left corner of the landing screen. The EnergyHub Menu will appear. - Page 13 CHAPTER 1 A Few Introductions Tap the Wi-Fi icon. Select your home network from the list provided. If prompted, enter your network password. Tap “Connect.” When you see the status message “Connected” under the name of your network — congratulations!—your Home Base is connected to the Internet.
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Page 14: Creating Your Energyhub Account
1.6 CREATING YOUR ENERGYHUB ACCOUNT EnergyH ub brings all your energy information together into an online account that lets you view and manage your energy usage — and control your appliances and thermostats—from anywhere you have access to the Internet. -
Page 15: Connecting Appliances To Your Home Base
EnergyHub Sockets and Strips, available separately. In order to control an appliance from your Home Base, the appliance must be plugged into an EnergyHub Socket or Strip. Important! Consult the safety information in your EnergyHub Socket or Strip User Guide before proceeding. EnergyHub Socket... - Page 16 To set up EnergyHub Sockets and Strips: Find the three-character code on the back of your EnergyHub Socket or Strip, and write it down on the diagram included in your EnergyHub Socket or Strip User Guide. Plug the Socket or Strip into the outlet you have chosen, and then plug your appliance into the EnergyHub Socket or Strip.
- Page 17 CHAPTER 1 A Few Introductions Return to the Home Base touchscreen. From the Menu, tap the Hardware icon. Your Home Base will guide you through the installation of your EnergyHub Socket or Strip, followed by the addition of appli- ances to your EnergyHub system.
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Page 18: Creating Your Modes
1.8 CREATING YOUR MODES Wait a minute ... what’s a mode? During the setup process, your Home Base will ask you to adjust your appliances’ mode settings. For now, set them for whether you’d like your appliances turned on or off while you’re home (“At Home”... - Page 19 CHAPTER 1 A Few Introductions To set up modes: • From the Menu, tap the Modes icon. • When the Edit Modes screen appears, tap the mode you wish to configure. Your Home Base will guide you through the process. •...
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Page 20: Creating Your Schedule
At Home mode: A home base for your Home Base Your Home Base will never automatically put your home into Away or Goodnight mode because that could turn off appliances while you’re using them. It’s always up to you to press the Away or Goodnight buttons when you leave the house or before you go to sleep. - Page 21 CHAPTER 1 A Few Introductions To create your schedule: From the Menu, tap the Schedule icon. TIP! To adjust a time setting, tap the time field. For each day of the week, enter the times when you wake up and return home. These are the times when your Home Base will automatically switch to At Home mode from whichever mode you had previously set.
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Page 22: Creating Your Vacation Schedule
NOTE! Unlike your appliances, your thermostat can be set up to switch automatically into Away or Goodnight mode. 1.10 CREATING YOUR VACATION SCHEDULE You can set your Home Base to remain in Away mode for an extended period of time, overriding your standard schedule preferences until you return. -
Page 23: Setting Up Your Energyhub-Compatible Thermostat
CHAPTER 1 A Few Introductions 1.11 SETTING UP YOUR ENERGYHUB-COMPATIBLE THERMOSTAT Important! Connecting a thermostat to your Home Base requires an EnergyHub-compatible thermostat, available separately. To set up your EnergyHub-compatible thermostat: Depending on your thermostat, you may need to write down the setup code found on the thermostat. -
Page 24: Chapter 2 Settling In
CHAPTER 2 Settling In 2.1 VIEWING INFORMATION ABOUT YOUR ENERGY USAGE What’s on your landing screen: Instant access to the information you want most. - Page 25 CHAPTER 2 Settling In A. MESSAGE INDICATOR - Shows new messages from EnergyHub or your utility company. B. WI-FI INDICATOR - Tells you whether your Home Base is connected to a wireless (Wi-Fi) Internet router. C. THIS WEEK (SO FAR) - Your estimated energy cost for this week, based on smart meter whole-home data if available, or EnergyHub-connected appliances if not.
- Page 26 What’s on your appliance summary Tap the Appliances icon for a breakdown of energy usage information by appliance.
- Page 27 CHAPTER 2 Settling In What’s on your thermostat summary Tap the Thermostat icon to view information about your thermostat. If you have multiple thermostats in- stalled, just swipe left or right to see each one in turn.
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Page 28: Checking Messages
The Messages indicator on the upper right side your Home Base’s landing screen notifies you whenever you have a new message. Messages allow your utility company or EnergyHub to send you important alerts and money-saving information and advice based on energy usage in your home and community. -
Page 29: Creating Peak Response Settings
CHAPTER 2 Settling In 2.3 CREATING PEAK RESPONSE SETTINGS Your Home Base can automatically adjust your appliances’ energy use in order to help your community cope with periods of high energy demand. Your peak response settings can also help you save money, since energy prices typically increase during these periods. -
Page 30: Connecting Your Zigbee-Enabled Smart Meter Or Ert Meter
2.4 CONNECTING YOUR ZIGBEE-ENABLED SMART METER OR ERT METER Important! Visit www.energyhub.com/smartmeter or contact your utility company directly to find out if your community has Zigbee-enabled smart meter or ERT meter capability. A ZigBee-enabled smart meter or ERT meter may require installation by qualified utility company personnel. -
Page 31: Updating Your Home Base's Software
CHAPTER 2 Settling In 2.5 UPDATING YOUR HOME BASE’S SOFTWARE EnergyHub regularly transmits software updates to your Home Base over its wireless Internet connection. While most updates occur au- tomatically, you may occasionally be prompted to initiate the update process. -
Page 32: Shutting Down Your Home Base
2.6 SHUTTING DOWN YOUR HOME BASE You should only shut down your Home Base in order to move it to a new location. Shutting down your Home Base interrupts its data collection and temporarily disengages your appliances and thermostats from the modes and schedules you have created for them. -
Page 33: Resetting Your Home Base To Its Factory Defaults
CHAPTER 2 Settling In 2.7 RESETTING YOUR HOME BASE TO ITS FACTORY DEFAULTS Important! Resetting your Home Base erases all of your EnergyHub sys- tem settings. You will need to re-enter them after the reset process. To reset your Home Base From the Menu, tap the My Account icon. -
Page 34: Chapter 3 Ask Away
CHAPTER 3 Ask Away! 3.1 THE BASICS Read on for troubleshooting tips and quick answers to questions you may have about the EnergyHub system. You can also find troubleshooting information at www.energyhub.com/support. Many problems can be traced to a few common sources. Before seeking... -
Page 35: Problems You May Encounter
CHAPTER 3 Ask Away! WARNING! Do not attempt to open your Home Base. If your Home Base needs service, visit www.energyhub.com/support for help. Your Home Base has no user-serviceable parts. 3.2 PROBLEMS YOU MAY ENCOUNTER Your Home Base doesn’t respond when you try to operate the touchscreen. - Page 36 Your Home Base won’t start up. • Make sure the Home Base’s power adapter is plugged securely into an outlet. • If the plug is secure, unplug it and wait a few minutes before plugging it in and trying again. Your Home Base shows “Wi-Fi Off”...
- Page 37 Your Home Base loses its wireless network connection. • Confirm that your wireless router is working properly. • If your wireless router is connected to your EnergyHub system, make sure your Home Base isn’t set to a mode in which your...
- Page 38 • Make sure your appliance is plugged in securely to an EnergyHub Socket or Strip. • Check to see if your EnergyHub Socket or Strip is plugged securely into a wall outlet. • If the problem persists, confirm that you have entered the correct three-character code from the back of your EnergyHub Socket or Strip into your Home Base during Hardware setup.
- Page 39 An EnergyHub Strip supports a maximum total load of 15 amps. WARNING: If your appliance exceeds the amperage supported by an EnergyHub Socket or Strip, do not connect it to your EnergyHub system. This poses an electrical hazard and could result in injury.
- Page 40 You’re having trouble configuring your Home Base’s mode and schedule settings. • While editing your schedule, always tap “Done” before returning to the Menu. Your Home Base saves changes to your Schedule only after you have tapped “Done.” • Remember: your Home Base will never automatically switch your appliances into Away or Goodnight mode.
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Page 41: Frequently Asked Questions
CHAPTER 3 Ask Away! 3.3 FREQUENTLY ASKED QUESTIONS Q. I want to change my EnergyHub account information, but I can’t do it on my Home Base. What should I do? A. You can change your EnergyHub account information from your online MyHub account at myhub.energyhub.net... - Page 42 Base would then provide a combined energy reading for all appliances plugged into the surge-protecting power strip. (Do not, however, plug an EnergyHub Strip into another power strip of any kind. This poses an electrical hazard and could result in fire or injury.) Q.
- Page 43 Q. Can I connect my 20-amp hydro-air-conditioner to my EnergyHub system? A. At present, EnergyHub Sockets can support appliances to a maximum of 15 amps. Check the EnergyHub website for regular product updates. Q. I set my EnergyHub-compatible thermostat to one temperature, but after a few seconds it automatically changed to a different temperature.
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Page 44: Chapter 4 Safe And Sound
CHAPTER 4 Safe and Sound 4.1 IMPORTANT SAFETY INFORMATION When operating your Home Base, follow these rules for safety. Failure to observe these rules can result in fire, electric shock, or other injury. • Keep your Home Base and power adapter away from liquids. •... -
Page 45: Compliance Statement
CHAPTER 4 Safe and Sound • Communications Protocols: • Model: DB2-ZZP - ZigBee® Smart Energy, ZigBee Home Automation, and Wi-Fi® (802.11 b/g/n) • Model: DB2-EZP - Itron ChoiceConnect™ ERT®, ZigBee Home Automation, and Wi-Fi (802.11 b/g/n) • Dimensions: 5.8”L x 2.2” H x 3.3” D 4.3 COMPLIANCE STATEMENT... -
Page 46: Wireless Radio Use
If your equipment does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures: • Change the position of the television or radio antenna until the interference stops. • Move the equipment to one side or the other of the television or radio. •... -
Page 47: Limited Warranty
If a defect arises in the hardware and/or software product (“Product”) within the applicable warranty period, at its option and to the extent permitted by law, EnergyHub will either (1) repair the Product defect at no charge, using new or refurbished replacement parts, (2) exchange the Product with one that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Product, or (3) refund the purchase price of the Product. - Page 48 SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. No EnergyHub reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
- Page 49 EnergyHub. If you return a Product that EnergyHub determines to be defective and covered by the applicable warranty and EnergyHub opts to repair or replace the Product, EnergyHub will pay to ship the repaired or replacement Product to you via standard delivery to any address within the United States. If you return a...
- Page 50 Note: Data recovery is not included in the warranty service and EnergyHub is not responsible for data that may be lost or damaged during transit or a repair. The contents of your Product may be deleted and the storage media may be reformatted in the course of warranty service.
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Page 51: Find It, Quick
CHAPTER 4 Safe and Sound FIND IT, QUICK Account 12 Heavy Duty Controller 7 Adapter 5 Home Base 5 Appliance 13 At Home mode 18 Landing screen 9 Away mode 16 License Agreement 8 ERT meter 7 Menu 10 Messages 26 FCC compliance statement 43 Mode 16 Factory reset 31... - Page 52 Safety information 42 Warranty 45 Schedule 18 Whole-home energy reading 7 Shutting down 30 Wi-Fi 11 Socket 13 Software update 29 ZigBee-enabled smart meter 7 Speedometer 22 Strip 13 Support 32 Surge protection 40 Technical specifications 42 Thermostat 21 Troubleshooting 32 Vacation schedule 20 Viewing information about your energy usage 22...
- Page 54 Copyright © 2011 EnergyHub, Inc. DOC-DB2-UG-110318...
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