Troubleshooting - ChimneyFree 8ILH115-01 Manual

TROUBLESHOOTING

Problem
The heater is taking a
long time to reach desired
room temperature.
Temperature will not
change.
Heater does not turn on
but other functions work
fine.
Buttons do not work.
Control panel does not
illuminate.
Remote control is not
working when buttons are
pressed.
Candle light effect works
but the heater function
doesn't work and candle
light and heater indicator
light effect flash when the
heater button is pressed.
A615
Root Cause Corrective Action
Your unit should always be positioned on an inside wall with proper insula-
Location tion. The heater provides supplemental heating for up to 1000 sq/ft in
conjunction with a primary heat source.
The back and side of the heater should be greater than 6 inches away from
Location
objects for proper air intake.
Use of surge protector/
Plug unit directly into the wall outlet.
extension cord.
Defective control panel
Replace control panel circuit board.
circuit board.
Turn the POWER to "OFF" and unplug the unit from the wall outlet for 30
Manual reset needed minutes. After 30 minutes plug the unit back into wall outlet, and operate as
normal. If the problem persist contact customer service.
Defective control panel
Replace control panel circuit board.
circuit board.
Defective control panel
Replace control panel circuit board.
circuit board.
No batteries or battery
Change the remote batteries.
power.
Operate remote transmitter at a slow measured pace. Press the remote con-
Poor signal trol buttons with an even motion and gentle pressure. Repeatedly pressing
buttons in rapid succession may cause the transmitter to malfunction.
Operate the remote at a distance less than 20 feet from the front of the
Distance
appliance; point the remote at the control panel.
With the power on, press and hold the Power button on the control panel for
10 seconds. This will disable or re-enable the heater function. Once disabled
The heater is disabled
or re-enabled, the Candlelight and Heater indicator lights will flash multiple
times.
7
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