Dell WX-5565D Quick Start Manual page 5

Frequently Asked Questions (FAQ)--About the Router
1. What should I do if I do not have a DSL or cable modem connection?
(a) Contact your local Internet Service Provider and subscribe to a broadband Internet service. The
TrueMobile 2300 Wireless Broadband Router should work with most ISP broadband connection
through cable or DSL modem.
NOTE: Dell does not support using the TrueMobile 2300 Wireless Broadband Router with a dial-up modem
(b) If you don't have an Internet connection, you can set the router to be in Access Point mode. Please
refer to the section "Setting up as an Access Point" in the user's guide, located on the TrueMobile 2300
Wireless Broadband Router CD, for more details. See FAQ question 5 for instructions on how to launch
the user's guide.
2. Why can't I connect to Internet via the router after following the installation instructions in
this guide?
Applying the wrong settings on the router may cause this problem or there is some incompatibility issue
between the router and your Internet Service Provider (ISP). See the latest information on the TrueMobile
2300 Wireless Broadband Router at www.support.dell.com. To access the Dell Support site, remove the router
from the network and connect your computer directly to the cable or DSL modem using the instructions
provided by your ISP.
3. Will any software on my computer(s) conflict with the router?
You should disable any connection sharing software on your computer(s) – such as Microsoft Internet
connection Sharing (ICS), 3Com HomeClick and Intel Anypoint ISS – and proxy software – such as Wingate
and Sygate. These types of software will no longer be needed when you network your systems with this router.
You can disable this type of software by clicking Start à Settings à Control Panel à Add or Remove
Programs. Also disable any Internet security software (or) firewall that might block the router connection.
4. How do I convert my first computer's Ethernet (wired) connection to a wireless connection?
Install a wireless network adapter. Disconnect the Ethernet cable between the Computer and the LAN port of
the wireless router. Follow the steps in section Connecting additional computers to the network, located
in your TrueMobile 2300 Wireless Broadband Router Quick Start Guide (this document), to convert the
connection successfully.
5. Where is my User's Guide?
Your user's guide is located on your TrueMobile 2300 Wireless Broadband Router CD. To launch your user's
guide, insert the CD and click User's Guide. Once the router installation has completed successfully, you can
find the user's guide on your computer by clicking Start à Programs à Dell TrueMobile 2300 Wireless
Broadband Router à User's Guide.
6. What should I do if my first computer is connected to a cable or DSL modem using a USB
cable?
The TrueMobile 2300 Wireless Broadband Router installation software does not support the configuration for
this type of connection. Please refer to the section "Installing and Configuring the router for non-Ethernet
cable connections" in the user's guide to install and configure the router. See FAQ question 5 for instructions on
how to launch the user's guide.
Support
For Technical Support on your Dell TrueMobile 2300 Wireless Broadband Router, contact your local Dell technical support center at,
www.support.dell.com. The local contact details are referred to in the user's guide or owner's manual that came with your computer.
Information in this document is subject to change without notice. © 2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell and TrueMobile are trademarks of Dell Computer Corporation; Microsoft and Windows are registered
trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
April 2003
Dell P/N G0295
Rev. A00
5