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Summary of Contents for Ferrari electronic OfficeMaster CallRecording USB 1xBRI
- Page 1 QUICKSTART MANUAL OfficeMaster CallRecording Quick Start Manual | Ferrari electronic AG Sie finden Ihren Lizenzschlüssel auf der Rückseite dieses Dokumentes (nur für Software) Find additional license keys on page 26 (if applicable) CALL RECORDING www.ferrari-electronic.com...
- Page 2 Thank you for choosing OfficeMaster CallRecording. This quick start manual pro- vides general (safety) information about the devices and assists you in the setup process of the call recording software. Publisher Ferrari electronic AG Ruhlsdorfer Str. 138 14513 Teltow Internet www.ferrari-electronic.com Phone...
- Page 3 Please Note: Read this guide for important safety and health information that apply to the Ferrari electronic product you have purchased. Warning: Failure to properly set up, use and care for this product can increase the risk of serious injury or even death, or damage the device or devices.
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Page 4: Table Of Contents
Table of Contents 1. In the Box ..........5 2. -
Page 5: In The Box
In the Box 1. In the Box OfficeMaster CallRecording USB 1xBRI Call recording device for 1 ISDN basic rate interface, 2 channels » » OfficeMaster CallRecording Software DVD (Recording) and USB 1xBRI quick start manual with optional license keys »... - Page 6 In the Box OfficeMaster CallRecording USB 4xBRI Call recording device for 4 ISDN basic rate interfaces, 8 channels » » OfficeMaster CallRecording Software DVD (Recording) and USB 4xBRI quick start manual with optional license keys » » USB cable 4 x BRI cables...
- Page 7 In the Box OfficeMaster CallRecording USB 1xPRI Call recording device for 1 ISDN primary rate interface (E1/T1), 30/23 channels » » OfficeMaster Software DVD (Recording) and CallRecording USB 1xPRI quick start manual with optional license keys » » USB cable 1 x patch cable...
- Page 8 In the Box OfficeMaster CallRecording USB 2xAnalog Call recording device for 2 analog phone lines, 2 channels » » OfficeMaster Software DVD (Recording) and CallRecording USB 2xAnalog quick start manual with optional license keys » » USB cable 2 x Analog cables...
- Page 9 In the Box OfficeMaster CallRecording USB 8xAnalog Call recording device for 8 analog phone lines, 8 channels » » OfficeMaster Software DVD (Recording) and CallRecording USB 8xAnalog quick start manual with optional license keys » » USB cable 8 x Analog cables...
- Page 10 In the Box Bundle SIP- Recording Base License and Ethernet USB Tap Call recording device for SIP » » OfficeMaster CallRecording Ethernet Tap Software DVD (Recording) and (Call recording device) quick start manual with optional license keys » » USB cable 1 x patch cable SIP- Recording Base License Call recording solution for SIP...
- Page 11 In the Box Bundle SIP Recording Base License and Managed Switch » » Managed Switch Software DVD (Recording) and quick start manual with optional license keys » Power adapter OfficeMaster CallRecording Collector Central storage management for recordings » Software DVD (Recording) and quick start manual with optional license keys...
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Page 12: Connection Diagrams
Connection Diagrams 2. Connection Diagrams ISDN Basic Rate Interface (BRI) • Existent Basic Rate Interface (BRI) Setup • Integration of an OfficeMaster CallRecording USB Device (1xBRI or 4xBRI) - Page 13 Connection Diagrams ISDN Primary Rate Interface (PRI) • Existent Primary Multiplex (PRI) Setup • Implementation of an OfficeMaster CallRecording USB 1xPRI Device...
- Page 14 Connection Diagrams OfficeMaster Gate Advanced • Including OfficeMaster CallRecording USB Device* • Without OfficeMaster CallRecording USB- Device Please be advised that this setup requires the connection of two OfficeMaster Gate power adapters!
- Page 15 Connection Diagrams 19“ Server • Including OfficeMaster CallRecording USB Device SIP Recording Using a Third-Party Hardware or Managed Switch* • Including OfficeMaster CallRecording Software Monitoring Port Please be advised that the use of an existent switch requires the configuration of a Monitoring Port.
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Page 16: Connecting To The Computer
Connecting to the Computer 3. Connecting to the Computer • Plug the USB cable into the OfficeMaster CallRecording device • Next, plug the other end of the USB cable into a vacant port of your computer or OfficeMaster Gate Advanced ◊... -
Page 17: Connecting To A Virtual Server (Vm Ware)
Connecting to a Virtual Server (VM Ware) 4. Connecting to a Virtual Server (VM Ware) ◊ N ote! When connecting to a virtual machine, please resort to the VM Ware Workstation For Analog Devices (USB 2 Analog) • In the toolbar, select •... - Page 18 Connecting to a Virtual Server (VM Ware) For SIP (Ethernet) In the toolbar, select • VM > Removable Devices > Standard LAN9500A USB 2.0 to Ethernet 10/100 Adapter > Connect (5. option from top) • VM > Removable Devices > Standard LAN9500A USB 2.0 to Ethernet 10/100 Adapter >...
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Page 19: Installing The Officemaster Callrecording Software
Installing the OfficeMaster CallRecording Software 5. Installing the OfficeMaster CallRecording Software Preparation • Insert the CD into the drive • You may alternatively download a setup file from our website • Wait until the setup window appears • Please run the setup manually should the installation wizard fail to show up Version 4 (Client/Server) •... - Page 20 Installing the OfficeMaster CallRecording Software OfficeMaster CallRecording Software • Select your language • In the welcome window, click Next • Installable components • SIP (WinPCAP) — Library used for the recording of network traffic (applicable for VoIP recordings) • Recording Service Configuration — Background service managing the recordings •...
- Page 21 Installing the OfficeMaster CallRecording Software • Check the proposed setup directory Install • Click • Create a desktop icon by confirming the respective dialog Finish • Select to conclude the setup...
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Page 22: Online Registration
After confirming the network interface, you will also be shown an overview of information. • Please use this information to fill in the input fields of the Ferrari electronic Service Center. • If required, you can choose to either add the information to the clipboard or add them to a dedicated file. - Page 23 • In the consecutive window, choose one of the options: • Option 1: Click on the link to create an account for the Ferrari electronic Service Center. • Option 2: Enter your E-Mail address and password if you already possess an ac- count for the Ferrari electronic Service Center.
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Page 24: Overview
Overview 7. Overview 7.1. Call Browser This is the user interface for locating and playing recording files. » Find it here: Start / All Programs / OfficeMaster / Call Browser 7.2. Interactive Client User interface for listening to calls interactively. »... -
Page 25: Additional Information
Forum • Ferrari electronic AG operates a forum that is regularly visited by customers and partners alike. Here you find answers to common questions and even post a ques- tion yourself. As it is thoroughly overlooked by our staff, we will commonly provide an answer. -
Page 26: Additional License Keys
Additional License Keys 9. Additional License Keys License Key License Key License Key License Key...