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Superset SX-200 Manual

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How to Use This Guide
This guide groups telephone features under the
headings "Making calls", "Answering calls",
"While you are Talking" and "Reference
Information".
Function Keys and Indicators
MESSAGE Key: for sending and responding
1.
to messages.
Message Lamp: When flashing, it indicates
2.
that a message is waiting. When lit during a
call, a message can be sent.
FLASH Key: for transferring calls and
3.
setting up conference calls, and initiating
other system features.
∧
VOLUME TONE
Key and
4.
∨
VOLUME TONE
Key: for adjusting the
volume of the handset receiver, and the
volume and pitch of the ringer.
Speed Call Keys: These keys can be
5.
programmed to automatically dial specific
numbers.
Speed Call Programming button: Allows
6.
you to program the speed call keys. This
button is concealed beneath the faceplate.
To expose it, remove the plate.
HOLD/RETRIEVE Key (red key): places the
7.
user on hold/takes them off hold.
Hold Lamp: When flashing, it indicates that
8.
a call is on hold.
FLASH Key and Feature Access Codes
You use the FLASH key to transfer calls to other
telephones, to set up conference calls, and to
initiate other telephone system features.
Certain telephones features are activated and
disabled by Feature Access Codes. To activate a
feature, lift the handset, press the FLASH key and
then dial the access code for that feature.
Feature Access Codes are set by your
Communications Department. On the last page
of this guide is a table listing the most popular
features, with space for you to fill in the access
codes. Contact your Communications
Department for the Feature Access Codes
available on your telephone system.
Features Not Available
Some procedures in this guide may not be
enabled on your telephone set. See your
Communications Department if you have any
questions.
The SUPERSET 401+ telephone is compatible
with older PBX software versions (i.e. previous to
G1005 F29). If you are using an older version,
then the Speed Call and Hold Keys will not
function. To access these features, you must
have your PBX software updated.

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Summary of Contents for Superset SX-200

  • Page 1 This Information”. questions. button is concealed beneath the faceplate. The SUPERSET 401+ telephone is compatible To expose it, remove the plate. with older PBX software versions (i.e. previous to HOLD/RETRIEVE Key (red key): places the G1005 F29).

  • Page 2: Making Calls

    Intrude On a Busy Line MAKING CALLS Replace the handset. When the person next uses the telephone and hangs To make a call, lift the handset and dial the When you hear busy tone, enter up, your telephone will ring. number on the dialpad, or press a Speed Call key.

  • Page 3: Answering Calls

    MESSAGES ANSWERING CALLS You can also program Call Forwarding on your telephone from another extension, by using the Call Forwarding — I Am Here feature access code. Do You Have a Message Waiting CALL FORWARD If someone has left a message for you with the Set Up Call Forwarding Attendant, the Message Lamp on your telephone Forwarding Your Calls...

  • Page 4: Call Pickup

    Cancel Call Forwarding CALL PICKUP DO NOT DISTURB Lift the handset and dial the appropriate Call Forward feature What is a Pickup Group What is Do Not Disturb access code Your telephone can be programmed into a pickup Do Not Disturb allows you to program your DO NOT dial a condition code or destination number.

  • Page 5: While You Are Talking

    WHILE YOU ARE TALKING the call. CONFERENCE You are connected with your held call. Set Up a 3-party Conference CALL HOLD Call the first person. Wait until the call is answered. Temporary Hold and Hard Hold CALL TRANSFER Press FLASH A call is put on temporary hold when you press to put the first person on temporary hold.

  • Page 6: Call Waiting

    CALL WAITING Enter the Call Park feature access Dial the number code. including the external line access code, if necessary. Do you have a Waiting Caller Replace the handset. The call is “parked”: you cannot make or receive While in a call, you may hear a Camp On tone, calls on your extension until this call is retrieved and indicating that someone is waiting to speak with completed.

  • Page 7: Reference Information

    REFERENCE INFORMATION Speed Call programming button. code. The SUPERSET 401+ beeps and both indicators Dial 4-digit time in 24-hour format. begin to flash. (e.g., 1430 for 2:30 p.m.) PROGRAM A SPEED CALL KEY Press the Speed Call Key to be Replace the handset.

  • Page 8: List Of Abbreviated Dial Index Numbers

    INDEX NUMBERS Feature access codes are used to activate Use the following table to list the index numbers system feature on the SUPERSET 401+ Call Pickup for the stored system telephone numbers that you telephone. In general, to activate a feature, lift the use most frequently.

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