BCD221 SERVER USER GUIDE This document is for the person who installs, administers, and troubleshoots servers and storage systems. BCDVIDEO assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Contents Component identification................8 Front panel components........................8 Front panel LEDs and buttons......................10 UID button functionality......................14 Power fault LEDs........................14 Systems Insight Display LEDs....................14 Systems Insight Display combined LED descriptions.............15 Rear panel components........................17 Rear panel LEDs..........................18 System board components........................19 System maintenance switch descriptions................
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Temperature requirements...................45 Power requirements.....................46 Electrical grounding requirements................46 Server warnings and cautions....................46 Rack warnings........................47 Electrostatic discharge......................47 Server box contents........................48 Installing hardware options ....................48 Configuring the server......................48 Installing or deploying an operating system................48 Registering the server......................49 Hardware options installation..............50 Product QuickSpecs..........................
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Supported PCIe form factors....................91 Installing expansion boards....................92 Installing a 12G SAS Expander Card..................94 Installing a GPU card......................96 Installing an intrusion detection switch.................... 100 Installing a Smart Storage Battery....................101 Installing a rear serial port interface....................102 Installing a Systems Insight Display....................104 Installing a FlexibleLOM adapter.....................
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UEFI System Utilities........................136 Selecting the boot mode ...................... 137 Secure Boot.......................... 137 Launching the Embedded UEFI Shell ..................138 HPE Smart Storage Administrator....................138 USB support............................ 139 External USB functionality....................139 Redundant ROM support.........................139 Safety and security benefits....................139 Keeping the system current......................139 Updating firmware or system ROM..................139 Service Pack......................
Component identification Front panel components SFF front panel components Item Description Box 1 (optional drives or universal media bay) Box 2 (optional drives) Box 3 Drives 1-8 Serial label pull tab or optional Systems Insight Display iLO service port USB 3.0 port Universal media bay components Item Description...
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12-drive LFF front panel components Item Description Drive bays 8-drive LFF model front panel components Item Description Drives (optional) LFF power switch module Drive bays LFF power switch module components Component identification...
Item Description Optical disk drive Serial label pull tab USB 3.0 port iLO service port Video display port Front panel LEDs and buttons SFF front panel LEDs and button Item Description Status Power On/Standby button and Solid green = System on system power LED* Flashing green (1 Hz/cycle per sec) = Performing power on sequence...
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Item Description Status NIC status LED* Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress •...
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Item Description Status Health LED* Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical** Power On/Standby button and Solid green = System on system power LED* Flashing green (1 Hz/cycle per sec) = Performing power on sequence...
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LFF power switch module LEDs and button Item Description Status UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...
**If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status. †Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.
Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active.
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Systems Insight Display Health System Status LED and color power LED Processor (amber) Amber One or more of the following conditions may exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.
Systems Insight Display Health System Status LED and color power LED Power cap (off) — Amber Standby Power cap (green) — Flashing Waiting for power green Power cap (green) — Green Power is available. Power cap (flashing amber) — Amber Power is not available.
Rear panel LEDs Item Description Status UID LED Off = Deactivated Solid blue = Activated Flashing blue = System being managed remotely Link LED Off = No network link Green = Network link Activity LED Off = No network activity Solid green = Link to network Flashing green = Network activity Power supply...
System board components Item Description FlexibleLOM connector System maintenance switch Primary PCIe riser connector Front display port/USB 2.0 connector Table Continued System board components...
Item Description x4 SATA port 1 x4 SATA port 2 x2 SATA port 3 x1 SATA port 4 Optical disk drive/SATA port 5 Front power/USB 3.0 connector Drive backplane power connectors Smart Storage Battery connector Chassis intrusion detection connector Drive backplane power connector Micro SD card slot Dual internal USB 3.0 ports Type-a Smart Array connector...
Position Default Function — Reserved — Reserved — Reserved — Reserved — Reserved — Reserved You can access the redundant ROM by setting S1, S5, and S6 to On. When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.
SAS/SATA drive components and LEDs Item Description Status Locate • Solid blue = The drive is being identified by a host application. • Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED •...
NVMe drive components and LEDs Item Description Release lever Activity ring Do Not Remove LED Request to Remove NVMe Drive button Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in use.
Item Description Status Do not remove LED • Off—OK to remove the drive. Removing the drive does not cause a logical drive to fail. • Solid white—Do not remove the drive. Removing the drive causes one or more of the logical drives to fail.
Item Description Box 4 Box 6 Midplane box (LFF only) Item Description Box 7 Drive bay numbering Drive bay numbering depends on how the drive backplanes are connected: • To a controller ◦ Embedded controllers use the onboard SATA ports. ◦...
Drive bay numbering: SAS expander Drive numbering through a SAS Expander is continuous. • SAS expander port 1 always connects to port 1 of the controller. • SAS expander port 2 always connects to port 2 of the controller. • SAS expander port 3 = drive numbers 1-4.
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When any stacked 2SFF drive cage is connected to the SAS expander, the drive numbering skips the second number to allow uFF drive bay numbering on page 31. For example, when a rear 2SFF drive cage is connected to SAS expander port 9, then the drive numbers are 25 and 27. When the front 24SFF bays are populated, any installed rear 2SFF drives are always 25 and 27.
Front 12LFF + Midplane 4LFF + All rear 2SFF: Drive bay numbering: NVMe drives If the server is populated with NVMe drives and NVMe risers: Drive bay numbering: NVMe drives...
uFF drive bay numbering There are two uFF drives in each drive carrier. If the drives are connected to a controller: • The left bay = The default bay number of the server • The right bay = The default bay number of the server + 100 If the drives are connected to a SAS expander: For example: •...
Operations Powering up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.
Removing the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure 1. Power down the server. 2. Extend the server from the rack. 3. Disconnect the cabling and remove the server from the rack. For more information, see the documentation that ships with the rack mounting option.
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6. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack. 7.
Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Installing the fan cage CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations.
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CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Procedure 1. Power down the server. 2.
Installing the air baffle Procedure 1. Observe the following alerts. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.
Removing a riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Procedure 1. Power down the server. 2. Remove all power: a.
Removing a riser slot blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Procedure 1. Power down the server. 2. Remove all power: a.
Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack. Accessing the Systems Insight Display The Systems Insight Display is only supported on SFF models. To access a Systems Insight Display, use the following procedure.
Setup HPE support services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks.
CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server.
• Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: ◦ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords.
• For the latest information on supported operating systems, see the Hewlett Packard Enterprise website. • The server does not ship with OS media. All system software and firmware is preloaded on the server. Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website.
Hardware options installation Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.
Power supply options Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website. Installing a redundant hot-plug power supply CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color.
3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to the power supply. 5. Route the power cord. Use the cable management arm and best practices when routing cords and cables. 6.
Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate that the device is still in use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.
4. Observe the LED status of the drive. Installing an NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays are populated with either a component or a blank. Procedure 1.
4. Observe the LED status of the drive. Installing a uFF drive and SCM drive carrier IMPORTANT: Not all drive bays support the drive carrier. To find supported bays, see the server QuickSpecs. Procedure 1. If needed, install the uFF drive into the drive carrier. 2.
4. Power on the server. To configure the drive, use HPE Smart Storage Administrator. Installing an M.2 drive This procedure is for replacing M.2 drives located on an expansion card, riser, or the system board only. Do not use this procedure to replace uFF drives. Prerequisites Before installing this option, be sure that you have the following: •...
The installation is complete. Fan options CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and 2 in a single- processor configuration. CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of time if the server does not have the optimal number of fans installed.
Installing high-performance fans CAUTION: Caution: To prevent damage server, ensure that all DIMM latches are closed and locked before installing the fans. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
6. Install high-performance fans in all fan bays. 7. Install the air baffle. 8. Install the access panel. 9. Install the server into the rack. Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization.
HPE Smart Memory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table). DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM.
Item Description Definition CAS latency P = CAS 15-15-15 T = CAS 17-17-17 U = CAS 20-18-18 V = CAS 19-19-19 (for RDIMM, LRDIMM) V = CAS 22-19-19 (for 3DS TSVLRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
Install the access panel. Install the server in the rack. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server. Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display combined LED descriptions."...
3. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. 4. Remove the access panel. 5. Do one of the following: • Remove the air baffle. • If installed, remove the 4LFF midplane drive cage. 6.
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Remove the bay blank. Route the USB and video cables through the opening. If installing a two-bay SFF front drive cage, install the drive cage. 10. Install the universal media bay. 11. (Optional) Install the optical disk drive. Hardware options installation...
12. Connect the cables. 13. Install the fan cage. 14. Install the air baffle. 15. Install the access panel. 16. Slide the server into the rack. 17. Connect each power cord to the server. 18. Connect each power cord to the power source. 19.
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CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause ESD. Power down the server . Do one of the following: • Extend the server from the rack. • Remove the server from the rack . Remove the access panel.
11. Connect the data cables from the drive backplane to the NVMe riser. 12. Install drives or drive blanks. The installation is complete. Installing a front 6SFF SAS/SATA + 2NVMe Premium drive cage The drive cage can be installed in any box. This procedure covers installing the drive cage in box 1. Prerequisites A storage controller and high-performance fans are required when installing this drive cage.
Connect the power cable. 10. Install a storage controller. 11. Connect the data cables from the drive backplane to the controller. 12. Install drives or drive blanks. The installation is complete. Installing airflow labels When an Express Bay drive cage is installed, airflow labels might be required: Prerequisites Before installing this option, be sure that you have the following: •...
◦ If the 2SFF drive cage is not installed, then install airflow labels as shown. ◦ If a 2SFF drive cage is installed, then install the airflow labels as shown. Installing a front 8SFF SAS/SATA drive cage in box 1 Prerequisites Before installing this option, be sure that you have the following: •...
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• Extend the server from the rack. • Remove the server from the rack . Remove the access panel. Remove the air baffle. Remove the fan cage. Remove the bay blank. Install the 8SFF front drive cage option. Connect the power and data cables. 10.
Installing a front 8SFF SAS/SATA drive cage in box 2 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: •...
10. Install the fan cage. 11. Install the access panel. 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server. The installation is complete. Installing a front 2SFF NVMe/SAS/SATA Premium drive cage Prerequisites Before installing this option, be sure that you have the following:...
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Remove the SFF drive blank from the universal media bay. Install the drive cage into the universal media bay. Hardware options installation...
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Install the optical disk drive tray. 10. Install the universal media bay. Hardware options installation...
11. Connect the power and data cables. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server. The installation is complete.
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Remove all riser cages. Connect the power cable to the drive backplane power connector on the system board. If connecting the data cable to the system board or a controller, connect the data cable. Prepare the drive cage for installation by lifting the latches on the drive cage. 10.
11. Install drives or drive blanks. 12. Push down on the latches to lower the drive cage into place. 13. Connect the power and data cables to the drive backplane. The installation is complete. Installing a rear 2SFF SAS/SATA drive cage in the primary or secondary riser Prerequisites Before installing this option, be sure that you have the following: •...
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Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack . Remove the access panel.
Cable the drive backplane. Install drives or drive blanks. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server. The installation is complete.
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Remove the secondary wall blank. Remove the tertiary wall blank. Hardware options installation...
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Install the drive cage compatible rear wall. Install the drive cage. Hardware options installation...
Install drives or drive blanks. 10. Install the secondary rear wall or a riser cage. 11. Cable the drive backplane. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15.
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Remove the rear wall blank. Install the three-bay LFF rear drive cage option. Hardware options installation...
Install drives or drive blanks. Connect the power and data cables. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14.
Install the riser. Install any expansion boards, if needed Connect data cables to the riser or expansion board, if needed. 10. Install the riser cage. 11. If needed, connect data cables to drive backlanes. The installation is complete. Installing tertiary risers Prerequisites Before installing this option, be sure that you have the following: •...
• Disconnect each power cord from the power source. • Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the riser cage.
• Extend the server from the rack. • Remove the server from the rack. 5. Remove the access panel. 6. Remove the rear wall blank. 7. Install any expansion boards, if needed. 8. Install the riser cage: The installation is complete. Installing a tertiary riser cage Prerequisites Before installing this option, be sure that you have the following:...
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Procedure 1. Observe the following alert. CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 2. Power down the server. 3. Remove all power: a.
8. Install any expansion boards, if needed 9. Install the tertiary riser cage: The installation is complete. Installing the 2NVMe slimSAS riser option Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit •...
• Disconnect each power cord from the power source. • Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. 4. Remove the access panel. 5.
To install the riser in the secondary position, install the secondary riser cage. 7. Connect data cables to the drive backplane. Expansion slots Supported PCIe form factors All slots support full-height expansion cards. Use the following information to find supported lengths for each slot.
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Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack . Remove the access panel.
If internal cables are required for the expansion board, connect the cables. Install the riser cage. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14.
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• The components included with the hardware option kit • Storage cables for each drive box • A storage controller Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: •...
13. Connect cables from the 12G SAS expander to the drive backplanes. A standard configuration is shown. For additional cabling diagrams, see "Cabling diagrams on page 118". 14. Install the fan cage. 15. Install the air baffle. 16. Install the access panel. 17.
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Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-30 Torx screwdriver • T-10 Torx screwdriver • High-performance heatsinks must be installed with this option. Procedure Observe the following alert. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCIe slots have either an expansion slot cover or an expansion board installed.
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Install high-performance heatsinks. 10. Install the air baffle. 11. Remove the rear wall blank. To install a tertiary GPU, remove the 12. Remove the PCIe blank. 13. Install the GPU into the riser. Hardware options installation...
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14. Connect the power cable from the GPU to the riser. 15. Slide the retention clips to the unlocked position. 16. Install the riser cage. Hardware options installation...
17. Slide the retention clips to the locked position. The installation is complete. Installing an intrusion detection switch Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit Procedure 1.
• Extend the server from the rack. • Remove the server from the rack . 4. Remove the access panel. 5. Remove the air baffle. 6. Install the intrusion detection switch. Installing a Smart Storage Battery Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure Power down the server .
Install the cable. Install the fan cage. Install the air baffle. 10. Install the access panel. 11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14.
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Procedure Power down the server . Do one of the following: • Disconnect each power cord from the power source. • Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. •...
Install the serial port. Install the access panel. Install the server in the rack. Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server . The installation is complete. Installing a Systems Insight Display Prerequisites Before installing this option, be sure that you have the following: •...
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Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack . Remove the access panel.
10. Connect the SID module cable to the front power/USB 3.0 connector. 11. Install the fan cage. 12. Install the air baffle. 13. Install the access panel. 14. Slide the server into the rack. 15. Connect each power cord to the server. 16.
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Install the FlexibleLOM adapter: Install the riser cage. Install the access panel. 10. Slide the server into the rack. 11. Connect the LAN segment cables. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14.
Installing a 1U or high-performance heatsink This procedure shows a standard heatsink as an example. The installation process is the same for all heatsinks. HPE recommends identifying the processor, heatsink, and socket components before performing this procedure. Prerequisites Before installing this option, be sure that you have the following: •...
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c. Lift the processor heatsink assembly and move it away from the system board. d. Turn the assembly over and place it on a work surface with the processor facing up. e. Install the dust cover. Separate the processor from the heatsink: a.
11. Install the processor heatsink assembly. The installation is complete. Installing a processor Before performing this procedure, HPE recommends identifying the processor-heatsink module components. Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit •...
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CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the socket or processor, do not touch the contacts. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.
The installation is complete. HPE Trusted Platform Module 2.0 Overview Use these instructions to install and enable an HPE TPM 2.0 Kit in a supported server. This option is not supported on Gen9 and earlier servers. This procedure includes three sections: 1.
IMPORTANT: In UEFI Boot Mode, the HPE TPM 2.0 Kit can be configured to operate as TPM 2.0 (default) or TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported. HPE Trusted Platform Module 2.0 Guidelines CAUTION: Always observe the guidelines in this document.
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WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
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3. Install the TPM cover: a. Line up the tabs on the cover with the openings on either side of the TPM connector. b. To snap the cover into place, firmly press straight down on the middle of the cover. 4.
Enabling the Trusted Platform Module When enabling the Trusted Platform module, observe the following guidelines: • By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it. • In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 or TPM 1.2. •...
The server reboots a second time without user input. During this reboot, the TPM setting becomes effective. 8. Enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot. For more information, see the Microsoft website. Retaining the recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled.
Cabling Servers Storage Cabling Guidelines When installing cables, observe the following: • All ports are labeled: ◦ System board ports ◦ Controller ports ◦ 12G SAS Expander ports • Most data cables have labels near each connector with destination port information. •...
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Option kit Cable part From Power cable part number* number Rear 2SFF SAS/SATA riser drive 869823-001 Drive 869806-001 System board cage backplane SAS Expander Controller Rear 3LFF SAS/SATA drive cage 869823-001 Drive 869810-001 System board backplane SAS Expander Controller 12G SAS Expander card SAS Expander Controller 869802-001 869803-001...
Option 2: SAS Expander Option 3 (not shown): A controller Cable routing: Front 2SFF drive option for LFF Option 1: System board Cable routing: Front 2SFF drive option for LFF...
Cable routing: Rear 3LFF drive option Cable routing: Rear 2SFF drive options Rear 2SFF drive option to a SAS expander, both in the primary slot Rear 2SFF drive option in the secondary slot to a SAS Expander in primary slot Rear 2SFF drive option above the power supplies to a controller Cable routing: Rear 3LFF drive option...
Cable routing: HPE 12G SAS Expander to a controller Observe the following: • Port 1 always connects to port 1 of the controller. • Port 2 always connects to port 2 of the controller. SAS expander to an a-type controller SAS expander to a p-type controller Cable routing: HPE 12G SAS Expander to a controller...
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Server mode Active Health System on page 132 Online and Offline HPE iLO 5 on page 133 Online and Offline HPE Smart Storage Administrator on page 138...
• Consolidated health and service alerts with precise time stamps • Agentless monitoring that does not affect application performance For more information about the Active Health System, see the iLO user guide on the Hewlett Packard Enterprise website. Active Health System data collection The Active Health System does not collect information about your operations, finances, customers, employees, or partners.
iLO 5 supports the following features: • Group health status—View server health and model information. • Group Virtual Media—Connect scripted media for access by the servers in an iLO Federation group. • Group power control—Manage the power status of the servers in an iLO Federation group. •...
For more information, see the following website: http://www.hpe.com/info/resttool. iLO Amplifier Pack The iLO Amplifier Pack is an advanced server inventory and firmware and driver update solution that enables rapid discovery, detailed inventory reporting, and firmware and driver updates by leveraging iLO advanced functionality.
• SUSE Linux Enterprise Server • VMware ESXi/vSphere Custom Image Not all versions of an OS are supported. For information about specific versions of a supported operating system, see the OS Support Matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ ossupport).
Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: •...
• Using the System Utilities options described in the following sections. • Using the RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (www.hpe.com/support/restfulinterface/docs). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.
For more information, see HPE Smart Array SR Configuration Guide at the Hewlett Packard Enterprise website. USB support Hewlett Packard Enterprise servers support all USB operating speeds depending on the device that is connected to the server. External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures.
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SUM overview SUM is a tool for firmware and driver maintenance on servers, BladeSystem enclosures, Moonshot systems, and other nodes. It provides a browser-based GUI or a command-line scripting interface for flexibility and adaptability. SUM identifies associated nodes you can update at the same time to avoid interdependency issues. Key features of SUM include: •...
NOTE: Do not manage one node with iLO Amplifier Pack and HPE OneView. Updating firmware from the System Utilities Use the Firmware Updates option to update firmware components in the system, including the system BIOS, NICs, and storage cards. Procedure 1.
Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. The server includes new hardware that may not have driver support on all OS installation media. If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning on page 135 and its Configure and Install feature to install the OS and latest supported drivers.
Change control and proactive notification Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of the following: • Upcoming hardware and software changes • Bulletins • Patches Let us know what Hewlett Packard Enterprise commercial products you own and we will send you the latest updates to keep your business running smoothly.
Troubleshooting NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.
Safety, warranty, and regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website. Warranty information Servers and Options HPE Enterprise Servers HPE Storage Products HPE Networking Products...
• Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.
Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...
Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 5.8 A at 100 VAC 2.8 A at 200 VAC 2.4 A at 240 VDC for China only Maximum rated input power 580 W at 100 VAC 560 W at 200 VAC 576 W at 240 VDC for China only...
Rated input current 9.4 A at 100 VAC 4.5 A at 200 VAC 3.8 A at 240 VDC for China only Maximum rated input power 940 W at 100 VAC 900 W at 200 VAC 912 W at 240 VDC for China only BTUs per hour 3207 at 100 VAC...
Maximum rated input power 870 W at 200 VAC 870 W at 240 VAC 870 W at 240 VDC for China only BTUs per hour 2969 at 200 VAC 2969 at 240 VAC 2969 at 240 VDC for China only Power supply output Rated steady-state power 800 W at 200 VAC to 240 VAC...
Rated steady-state power 800 W at 200 VAC to 277 VAC input 800 W at 380 VDC input Maximum peak power 800 W at 200 VAC to 277 VAC input 800 W at 380 VDC input HPE 800W Flex Slot -48VDC Hot-plug Power Supply Specification Value Input requirements...
CAUTION: This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment. If this connection is made, all of the following must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider or go to the CSR website: http://www.hpe.com/support/selfrepair Remote support Remote support is available with supported devices as part of your warranty or contractual support...
Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).
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Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback. When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.
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