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Troubleshooting Guide

Problem
Cause
1.
There is no power to
the transmitter.
2.
The transmitter is
not properly
connected to the
phone line.
3.
More than 3 seconds
lapsed between
numbers while
Strobe does not
initially
start flashing
programming the
when you dial 911
transmitter if using
or the
the secondary
programmed
emergency number.
number or touch
4.
The distance
the STROBE
between the
ON/OFF button.
transmitter and
strobe is more than
30 meters (90').
5.
If an extra strobe
was used, it may not
have been properly
synchronized to the
transmitter.
1.
The distance
between the
Strobe does not
transmitter and
turn off when you
strobe is more than
dial #911, #the
30 meters
programmed
2.
No power to the
number or touch
strobe
the STROBE
3.
Less than 8 seconds
ON/OFF button.
lapsed since your
last
activation.
Solution
1. Ensure the AC
power source is
working.
2. Ensure that the
phone cable is
plugged into the
transmitter and the
phone jack per the
instructions.
3. Reprogram the
transmitter using
less than 3 seconds
between the digits
you n enter (if the
secondary
emergency number
is being used).
4. Move the strobe
closer to the
transmitter.
5. Synchronize the
extra strobe as per
the instruction.
(please see Page
7,8)
1. Move the strobe
closer to the
transmitter.
2. Replace the
batteries in the
strobe.
3. Press the STROBE
ON/OFF button
until you hear a
beep
911 Alert Owner's Instructions
What is the 911 Alert?
The 911 Alert lets police and ambulance services find you in
case of an emergency when seconds count. You can mount
your 911 guiding strobe on your window, door, and/or mailbox.
You can activate the 911 guiding strobe by:
1. Dialing 911 from your phone
2. Programming another emergency number and dialing it
3. Pressing the STROBE ON/OFF button on the
transmitter
The 911 Alert plugs into your telephone and senses when you
dial 911 or any emergency number from any extension.
Dialing 911 (or any other emergency number) triggers a radio
frequency (RF) signal that begins flashing the Strobe. You can
see the strobe from up to one mile away at night and up to 1/8
mile away during the day.
You can also use the 911 Alert as a convenience device
(delivery service, guests and so on) by pressing the STROBE
ON/OFF non-emergency button on the transmitter.
Each 911 model has its own user-specified signaling code.
This allows your unit to operate totally independently of any
other units in the neighborhood.
16

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Summary of Contents for Technology Programs 911 Alert

  • Page 1: Troubleshooting Guide

    2. Ensure that the connected to the phone cable is The 911 Alert lets police and ambulance services find you in phone line. plugged into the case of an emergency when seconds count. You can mount More than 3 seconds transmitter and the your 911 guiding strobe on your window, door, and/or mailbox.
  • Page 2: Setting Up The Unit

    Setting Up the Unit 911 Alert Parts List/Order Form Before you set up the unit, check that you have the following items: Quantity Part # Description Cost Total RS-0011 Extra Receiver/ Strobe 30.00 • Transmitter PS-0020 AC / DC Power 10.00...
  • Page 3 LEGAL REMEDIES Signature _________________________________________ This warranty gives you specific legal rights, but other rights might be available pursuant to laws that vary from state to state. C. Uncovered or non-warranted parts will, upon request, be replaced per the replacement parts list, plus a $7.95 shipping •...
  • Page 4: 90-Day Limited Warranty

    8 seconds. This search and rest sequence extends battery life up to 8 times. 90 Day Limited Warranty The seller warrants its 911 Alert to the original purchaser • Mounting Brackets for flush / mount...
  • Page 5: Changing The Battery

    ! ! ! ! part(s), a copy of proof of purchase, description of the When you use the 911 Alert system, there may be a broken or defective parts, and $7.95 shipping & handling to delay of up to 8 seconds before the strobe begins to the seller.
  • Page 6: Testing The System

    1. Ensure that the transmitter is connected (see Connecting the 2. Unplug the cable from the telephone. Transmitter above). 3. Plug this cable into the back of the 911 Alert connector 2. On your phone keypad (receiver on the hook), press “##” labeled LINE IN twice.
  • Page 7: Before Using The System

    Door Mounting Before Using the System To mount the strobe on the door: Before you use the ‘911 Alert’, remove the plastic tab from the 1. Fix the #1 mounting bracket on the door using 2 screws. battery compartment. 2. Snap the strobe into # 1 Mounting Bracket This plastic tab prevents battery drain in shipment.
  • Page 8 Pull out Self-Testing Button Test the separate Strobe. Press the self-testing button. The strobe will flash. Release the button. It will stop flashing. Coded Switches -Sticker Adding Additional Strobes Unscrew the four screws at the edge of the Strobe. You can use additional strobes with your system. To do this, Remove the lens, you will see the coded switches.
  • Page 9 (as determined by the total RENs) contact the local telephone company. If the 911 Alert Dialing Sensor causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
  • Page 10 (2) this device must accept any interference received, including interference that may cause undesired operation. Modifications or changes to the device not expressly approved by the technology programs could void the user’s authority to operate the equipment. Mike Reeves – Quality Control Manager...

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