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DPVR E3 Polaris Kit
User Manual
Version 1.3-20171228

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Summary of Contents for DPVR E3 Polaris Kit

  • Page 1 DPVR E3 Polaris Kit User Manual Version 1.3-20171228...
  • Page 2: Table Of Contents

    CONTENTS 1. Unpacking Package contents 2. Headset Introduction Wearing the headset Adjusting headbelt Headset repair and maintenance Headset indicators Connecting earphone and microphone to headset via the audio cable 3. Polaris base station Introduction Base station usage scenario Polaris base station indicators 4.
  • Page 3 8. Gaming zone What is the gaming zone? Plan the gaming zone Choose the gaming zone Set up Standing Only gaming zone Set up Room Scale gaming zone Reset gaming zone Verify setup 9. Troubleshooting What to do if no Polaris controller is detected? What to do if the indicator of the Polaris controller is off? What to do if I disconnect the Polaris controller accidentally during the firmware upgrade and cannot start up any more?
  • Page 4: Unpacking

    1. Unpacking Package contents Main device Accessories 3-in-1 cable (installed) Audio cable (installed) Back foam cushion DPVR E3 Polaris Lens cloth Calibrator Controller charger (x2) USB cable (x2), i.e. USB to Micro-USB cable Polaris controller (x2) Strap (x2) Base station power supply*...
  • Page 5 Pictures: Audio Cable 3-in-1 Cable Cable Cover DPVR Logo/ Pilot Lamp Back Foam Cushion Head Strap Face Foam Cushion Optical Lens Baffler Mic In...
  • Page 6: Wearing The Headset

    Wearing the headset For glasses-free users, just wear the headset and adjust it to a comfortable position. For users with glasses, please follow these instructions to wear the headset: Fig. 1 Press the facial foam of the headset against your glasses, and then pull the headband. Fig.
  • Page 7: Adjusting Headbelt

    Adjusting strap The device comes with a headbelt which adapts to user’ s head circumference automatically through its elastic structure. If the head circumference is too small and the headset may easily fall down due to loose headbelt, please use the head buffer. If the head circumfer- ence is big enough, the back foam cushioningis not necessary.
  • Page 8 Replace the facial foam After use for a long time, the facial foam may be worn and needs to be replaced when necessary. 1. Peel off the facial foam gently from the nose area. 2. Install the new facial foam as shown in the figures below and press it gently onto the headset.
  • Page 9: Headset Indicators

    1. Select Playback Device from the right-click menu of the sound icon from the bottom-right corner of computer desktop. The audio setup window appears. 2. In the audio setup window, choose the desired audio output port, such as DPVR E3. Click Set as Default.
  • Page 10: Polaris Base Station

    3. Polaris base station Introduction Hint: The Polaris base station sends signals to the headset and controller. Keep the front panel from being blocked by anything. When the Polaris base station is turned on, it may interfere with some infrared sensors nearby, such as the sensor in TV remote control.
  • Page 11: Base Station Usage Scenario

    Base station usage scenario Single base station: One base station is used and it must be the master. It is applicable for standing or sitting experience in a small space. The coverage of a single base station is about the 180º area around the radiated object.
  • Page 12: Polaris Base Station Indicators

    Polaris base station indicators The status indicators have the following meanings: Blue on: The master base station is in normal mode. Blue flash: The master base station is just started up or unstable due to some shake. Green on: The slave base station is in normal mode. Green flash: The slave base station is just started up, or fails to receive signals from the master base station, or is unstable due to some shake.
  • Page 13: Button Mapping

    Front: Back: Power button Trigger Indicator Side key Direction key Side key B button (return) USB socket A button (OK) Strap hole HOME button (menu) Button mapping Hint: You may get familiar with the Polaris buttons through the operating instructions on the device connection page.
  • Page 14: Recharging The Polaris Controller

    Polaris Vive B button (left to the joystick) Menu (above the touchpad) DP button (below the joystick) System button (below the touchpad) Grip left/right button GRIP Trigger Trigger Joystick (jog, not to the end) TrackPad touchpad (tap) TrackPad touchpad Joystick (push to the end) (press on correspodning locations all around) A button (right to the joystick) TrackPad Button...
  • Page 15: Polaris Controller Turning On/Off, Standby And Waking Up

    Polaris controller turning on/off, standby and waking up • Turn on: Press and hold the power button on the controller until the indicator turns on and you feel a vibration. • Turn off: Press and hold the power button on the controller until the indicator turns off...
  • Page 16: First Use Of The Product

    The pages of DpnAssistant shown below may change slightly with the version upgrading. The actual page of the DpnAssistant shall prevail. Download the DpnAssistant at http://dpvr.net/asisstant.html The Device Connect page includes the information about the headset, base station and controller, as well as the buttons of Novice Wizard, Visit SteamVR.
  • Page 17 Click Start Check. The checking results as shown below.
  • Page 18 Recommended computer requirement Version and configruation description Remarks 1. The OS versions listed have been tested strictly, but it does not mean those unlisted are Windows 10 64-bit family/pro (recommended) unusable. Windows 8.1 64-bit standard/pro OS version 2. Few games may have Software Windows 7 SP1 64-bit family/pro/Ultimate requirements for the DirectX...
  • Page 19: Novice Wizard

    Novice wizard We suggest novice users follow the workflow in the wizard after the installation of the DpnAssistant. For the E3 positioning version, select E3 Positioning Kit to start the novice wizard. You will be guided through the setups for using the product.
  • Page 20: Connect The Headset And Computer

    Connect the headset and computer Hint: Be sure to plug the HDMI cable onto the independent graphic card! Connect to the HDMI interface on the graphic card of the computer. Connect to the computer USB interface. Connect to the computer USB interface. Connect to the earphone.
  • Page 21: Configurations Of The Headset, Controller And Base Station

    As shown below, the headset is connected to the computer successfully. The headset information is displayed to the right of the headset icon. 6. Configurations of the headset, controller and base station Headset firmware upgrade ① As shown below, when a red dot appears at the top-right corner above the Firmware Upgrade button, the firmware upgrade is available.
  • Page 22: Load Base Station Parameters

    When the firmware upgrade is completed, upgrade the controller as well to achieve the best VR experience. If the firmware upgrade failed, click that button to try once again. Load base station parameters Hint: During the process of parameter loading, do not unplug any cable to avoid firmware error.
  • Page 23 3. (For the single base station 180° visual field) Make the M-S switch on the back of the controller is at the M position, indicating the current base station is the master. (For the dual base station 360° visual field) Make the M-S switch is at the M position on one controller, indicating the current base station is the master;...
  • Page 24 Note: The parameter loading can also be done by clicking Load parameter in the base station information pane. 5. When the base station parameter loading is completed, the USB cable can be removed. This operation is needed only once. For the subsequent uses, just connect the base station to power supply.
  • Page 25: Upgrade Base Station Firmware

    Upgrade base station firmware 1. When a firmware upgrade is available, use the USB data cable to connect the base station with the computer. Click Firmware Upgrade as shown below. 2. Manual Upgrade: Click Manual Upgrade to open the page for choosing file.
  • Page 26: Mount The Base Station Positioning Base Station

    Mount the base station positioning base station Positioning base station mounting kit The parts are listed and described as below: Name Quantity Specifications Tripod upper support Spring washer 1/4” stainless steel spring washer Hexagon socket head 1/4” stainless steel round head hexagon screw, thread length 3/8” cap screw 1 1/4”...
  • Page 27 Mounting steps Step ①: Put the washer on the hexagon socket head cap screw , and then insert it into the tripod upper support , as shown below. Step ②: Put the washer on the hexagon socket head cap screw , and then insert it into the tripod lower support 1 Step ③: Insert the assembly completed in step ①...
  • Page 28 Step ④: Insert the assembly completed in step ② into the mounting holes in the lower part of the base station back, as shown below. Use the hexagon socket L-type spanner to tighten it. Step ⑤: Place the above completed base station on the tripod in upright position, as shown below.
  • Page 29 2. The end with DPVR printed is the upper end of the base station. Do not mount the base station upside down. 3. Choose a stable tripod to mount the base station to minimize the vibration of the base station and enhance the positioning precision.
  • Page 30: Pairing The Polaris Controller And Upgrading The Controller Firmware

    For mounting issues, please send e-mail to the Offical Service or contact the local sales agent. Offical Service: service@dpvr.cn Salesmarketing: salesmarketing@dpvr.cn Pairing the polaris controller and upgrading the controller firmware Pairing: Be sure that the controller is turned on (not in standby mode).
  • Page 31 1. Use the USB cable to connect the left controller and computer. Hint: During the pairing operation for the headset, the left controller shall go first before the right one. 2. After the successful connection between the left controller and computer, if there is firmware upgrade available, a pop-up window appears, asking if you want to upgrade the firmware.
  • Page 32 3. If the connection failed, click Reconnect and try again. Hint: If the controller pairing failed, please press the trigger button to check if the controller is in standby status. Unplug the USB cable to check if the controller is in the off status. 4.
  • Page 33: Base Station Calibration Purpose

    Base station calibration purpose Base station calibration location calibration: The calibration process described here allows accurate calculations for the mounting orientation, height, tilt and relative positioning between dual base stations. When the base station is mounted and calibrated once, no more calibration is required as long as the mounting status (location, orientation, height, tilt) remains unchanged.
  • Page 34: Preparations For Base Station Calibration

    Hint: During the base station calibration (suppose the base station tripod height 1.5m), the zone within 1.5m from the base station is the dead zone. Do not place the controller in the dead zone. Hint: While playing a game, the zone within 0.5m from the base station is the dead zone.
  • Page 35 Quick setup For the single base station mounted vertical to the ground, the base station may be unnecessary. Just start the steamvr for room setup.
  • Page 36 Single base station multi-points calibration For the single base station mounted non-vertical to the ground, choose the single base station calibration. Hint: During the calibration, please read carefully the attentions shown on the page. 1. Please the left controller at the first point on the ground. While the left control is still, press the trigger button on the right controller.
  • Page 37 2. Wait patiently until the first circle at the bottom has a tick symbol . Move the controller to another point to continue the calibration. Hint: If any prompt in red appears, it indicates the points are too close to each other. Change the point location till the calibration succeeds for that point.
  • Page 38 3. During the process of calibration, you can click the Restart at the bottom-left corner to start the calibration over again. Hint: When it prompts the current round of calibration failed, read the hints carefully and click Restart. 4. After successful calibration, enter SteamVR directly.
  • Page 39 Dual base station calibration (without use of calibrator) 1. As shown below, the green zone is the gaming zone. Make sure there is no obstacle in the zone. 2. As shown above, choose the first positioning point within the blue area of the rectangle.
  • Page 40 3. Continue with the calibration at the second point. Make sure the distance between the points is above 50cm. Click to confirm the calibration. 4. After the calibration at four points, if the following prompt appears on the page, add more calibration points as per the instruction, till the calibration succeeds.
  • Page 41 Dual base station calibration (with calibrator) Hint: When the calibrator is used to calibrate the base station, insert the tail parts of the controllers into the calibrator, as shown below and place them in vertical position on the ground. Calibrator Placement 1.
  • Page 42 2. As shown above, choose the first positioning point within the blue area of the rectangle. Make the connected controllers are located on the line between two base stations. Click to confirm calibration. Hint: As shown in the picture, the controller calibrator is located vertically to the line between two base stations.
  • Page 43 3. Continue with the calibration at the second point. Make sure the distance between points is above 50cm. Click to confirm calibration. Hint: If the positioning fails, make adjustment by following the on-screen instruction and click to confirm calibration. 4. If the positioning fails for several times, click to calibrate again in the pop-up window.
  • Page 44 Dual-station calibration correction Hint: The dual-station calibration correction is intended for the dual-station calibration user who has already completed the dual-station calibration. The dual-station calibration correction is intended for the dual-sta- tion calibration user who has already completed the dual-station calibration.
  • Page 45 2. Follow the instructions to adjust the relative positions of the two base stations. Put the connected controller exactly in the middle of the two base stations and keep the controller perpendicular to the connection line of both base stations. Click the Easy Calibration Correction button.
  • Page 46: Steam

    7. Steam What is the Steam? The Steam platform is currently the largest comprehensive digital distribution platform worldwide, where the players can buy, download, discuss, upload and share games and software. What is the Steam VR? It opens a virtual interface within the VR, which is a full functional 360°...
  • Page 47 As shown in the figure to the left, it indicates the headset, both controllers and bot base stations have been identified successfully. As shown in the figure to the left, click Steam VR, and choose Run Room Setup. As shown in the figure to the left, choose the room scale or standing mode only, and follow...
  • Page 48: In The Steam, How To Open An Non-Steam Game Downloaded Locally

    In the Steam, how to open an non-Steam game download- ed locally? Click Add Game at the bottom-left corner of the page, and choose Add Non-Steam game. In the program list, choose the game to be opened or click Browse in the bottom-right corner and find the required game.
  • Page 49: Gaming Zone

    8. Gaming zone What is the gaming zone? The gaming zone is the virtual boundaries for gaming motions. All your interactions with the VR objects will be performed within the gaming zone. Plan the gaming zone Before the planning, make sure there is enough space. The room scale shall allow at least a 2mx2m gaming zone.
  • Page 50: Choose The Gaming Zone

    Choose the gaming zone Find a space for the gaming zone and do the followings to achieve the optimal experience: • Move furniture, pets and other items out of the gaming zone. • Place your computer near the gaming zone. The headset cable is 5m to the computer.
  • Page 51: Set Up Standing Only Gaming Zone

    Set up STANDING ONLY gaming zone Choose this option if you want to experience VR in standing/sitting positions. Open the DpnAssistant on the computer. Click visit SteamVR -> Run Room Setup -> STANDING ONLY. Read the attentions and observe the on-screen instructions to complete the setup.
  • Page 52: Set Up Room Scale Gaming Zone

    Set up ROOM-SCALE gaming zone Choose the ROOM-SCALE gaming zone to enjoy the VR experience with walk-around and rich interactions. Open the DpnAssistant on the computer. Click visit SteamVR-> Run Room Setup -> ROOM-SCALE. Read the attentions and observe the on-screen instructions to complete the setup.
  • Page 53: Verify Setup

    Verify setup After the E3 Polaris setup process is completed, you may wear the headset and grab the Polaris controllers to explore the VR. What is the space size recommended for the gaming zone? Motion within maximum 6m diagonal area is supported. For the Room Scale setup, the gaming zone shall be at least 2mx2m.
  • Page 54: Troubleshooting

    9. Troubleshooting What to do if no Polaris controller is detected? Please try the following operations to solve the problem: • Be sure that the Polaris controller is placed within the gaming zone. • Be sure that the Polaris controller is in normal working mode (in other words, not in standby or off...
  • Page 55: What To Do If The Headset Cannot Be Traced

    What to do if the headset cannot be traced? Try the following operations to solve the problem: • Be sure that the headset is within the gaming zone. • Unplug the HDMI cable from the computer graphic card and then plug it back again.
  • Page 56: What To Do If "Usb Disconnected" Is Shown In The Device Connect Of The Dpnassistant

    • Right-click the sound icon on the bottom-right corner of the desktop to turn on the playback device. • Click DPVR E3-4 and set it as default in the right-click menu. Is it possible to play the VR audio from the computer at the same time? You may copy the audio of the E3 into your computer.
  • Page 57: What To Do If The Base Station Calibration Failed

    What to do if the base station calibration failed? 1. Please press the trigger button to make sure the two controllers are not in the standby status during the calibration. 2. Check if the front indicator of the base station is constantly blue. 3.
  • Page 58: Health Tip

    7. This product is not recommended for children below 13 years’ old. 10. Contact us During your use of DP products, please contact us for any comments or suggestions: DPVR official website: www.dpvr.net Official Service: service@dpvr.cn Salesmarketing: salesmarketing@dpvr.cn...
  • Page 59: Brand And Copyright

    11. Brand and copyright ©2017 Copyright © DPVR, All Rights Reserved The DP, DPVR, DPVR and Polaris logo and other product and service names of dpvr.cn are the brands and/or registered of DPVR in China and/or other countries. The screenshots included in this document are for illustration only.

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