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A.u.S Jolly PRO Operating Manual

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Change machine
Operating Manual
Cod. C27-M-JOLLYP-EN
Rev. 13 – 01 – 2016

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Summary of Contents for A.u.S Jolly PRO

  • Page 1 Change machine Operating Manual Cod. C27-M-JOLLYP-EN Rev. 13 – 01 – 2016...
  • Page 3 GUIDE TO THE SYMBOLS IN THE MANUAL The following symbols are used in this manual in order to facilitate its understanding. Important information Read carefully before use Warning!
  • Page 4 Jolly PRO – Operating Manual DECLARATION OF CONFORMITY THE MANUFACTURER: Comestero Group S.r.l. via M. Curie 8, 20060 Gessate MI DECLARES: That the product: TYPE: Change machine BRAND: Comestero MODEL: Jolly PRO Complies with the following European directives, including their latest changes, and with the relative national...
  • Page 5 Risks deriving from using the machine The machine is exclusively for indoor use. If maintained in good operating conditions and installed correctly (according to the instructions of this manual), the machine does not pose any danger for the operator. The personnel loading the dispensers and turning ON the machine after maintenance must take into account that: all moving parts, doors and cash boxes can cause injuries of varying severity, if operated inappropriately;...
  • Page 6 Jolly PRO – Operating Manual Caution: • Make sure that the distribution line is sized according to the power supply used by the machine. • Connect the system to ground before connecting the machine and the accessories. Hazards during machine maintenance Electrical hazards: Direct contact with live parts within the electrical cabinet.
  • Page 7 GENERAL WARRANTY Please read the following carefully in order to understand the general warranty conditions for this product. ART. 1 - Scope of application These general terms and conditions shall apply to all the goods and services provided by our company. Placed orders shall imply the full and unconditional acceptance of these general terms and conditions of sale.
  • Page 8 Jolly PRO – Operating Manual where the products have been used in conjunction with or incorporated into equipment or materials whose specifications have not been approved in writing by the selling company; tampering with the label showing the serial number of the machine;...
  • Page 9 not, the product shall be considered accepted without reservations or objections by the Purchaser. ART. 6 - Retention of Title The supplied goods shall remain the property of our company until full payment of the price has been made. In the event of termination of the contract for non-payment, the Seller is entitled to claim the unpaid items held by the Purchaser, which must be returned at the Purchaser's expense.

  • Page 10: Table Of Contents

    Jolly PRO – Operating Manual Table of contents Table of contents......................... 10 1. Introduction ..........................12 2. Product presentation....................... 12 3. Warnings..........................12 4. Handling and unpacking ......................13 4.1 Receiving the packaged product ................... 13 4.2 Handling ..........................13 4.3 Unpacking ..........................
  • Page 11 13.5 Jolly hopper slide fixed (Cod. J-30-1041-M)................. 49 13.6 Display 128x64 group (Cod. 1041-30-0200-A)..............50 13.7 Cash LED bracket group (Cod. 1041-30-0900-A) ..............51 13.8 Wiring group Jolly PRO (Cod. 1041-30-0500-A)..............51 13.9 Silkscreen and labels ......................52 13.10 Small parts group (Cod. C6-V-J)..................53 14.

  • Page 12: Introduction

    2. Product presentation The new Jolly PRO is a compact and versatile coin change machine that significantly rises the quality standards of the previous generation. All installed peripherals are connected by means of the ccTalk communication protocol, ensuring maximum security against electronic frauds.

  • Page 13: Handling And Unpacking

    Jolly PRO has four adjustable feet that allow it to be levelled also on uneven surfaces, improving its stability; adjust the height of these devices according to the characteristics of the support area.

  • Page 14: Identification Of The Machine And Accessories

    Jolly PRO – Operating Manual Follow the instructions printed on the box to unpack the machine. Both the carton package and the pallet meet the standards for recycling and disposal (follow current local regulations). 4.4 Identification of the machine and accessories Figure 5 below shows the location of the identification label showing the main operating and identification characteristics of the machine.

  • Page 15: Name Of Parts

    4.5 Name of parts A. Coin input. B. Graphic display. C. Selection buttons. D. Banknote reader. Central compartment. Coin dispensing area. Fig. 6 G. Programming button. H. Electronic board. SD Card slot. Electronic coin mechanism. Hopper loading chute. Power ON button. Cash box.
  • Page 16 Jolly PRO – Operating Manual The product includes the following standard accessories: • Compartment keys: Two keys are provided for each lock of the machine. We recommend creating two sets of keys and storing spare keys in a safe place other than the place normally used for the service set of keys.

  • Page 17: Installation

    5. Installation 5.1 Dimensions The following drawing shows the dimensions of the machine in order to facilitate its placement and installation. Fig. 7...

  • Page 18: Wall Mounting

    (Fig. 8 - back of the machine) and two holes on the base to fix it to the floor (Fig. 9 - base). Jolly PRO also has four adjustable feet that allow it to be levelled also on uneven surfaces, improving its stability; adjust the height of these devices according to the characteristics of the support area.

  • Page 19: Connections

    6. Connections All electrical connections of the machine are already installed except the power supply. Before connecting to the grid make sure the main switch of the machine, on the front compartment inside the coin change machine, is in position “0”, off, as shown in Figure Fig.

  • Page 20: Starting Up The Machine

    Jolly PRO – Operating Manual 7. Starting up the machine This machine is delivered from the factory with a standard configuration that can be modified. 7.1 Preliminary operations Before starting the machine, fill the dispensers (to exit from the EMPTY condition).
  • Page 21 The hopper and the cash box are located in the central compartment of the coin change machine, protected by a safety lock that controls an 8-point locking systems for the cabinet; in order to access the cash box, its door must be opened by 180°.

  • Page 22: Operation

    Jolly PRO – Operating Manual facilitate transport, hopper extension is equipped with a top hook point (Fig. 15). Fig. 15 To replace the hopper in its housing, lift it and place it on the bottom of the dispensing compartment, slide it gently on its slide toward the back of the cabinet until it reaches the end;...

  • Page 23: Programming

    All setup operations are performed by means of the selection buttons (C) and the display (B). Jolly PRO has a quick setup menu (called quick menu) which includes the most common maintenance and configuration functions, as well as a complete menu divided into accounting and setup menu.

  • Page 24: Automatic Hopper Emptying

    Jolly PRO – Operating Manual The display will show the first screen of the quick maintenance and setup menu. To access the menu press one of the two selection buttons, the display will show the first screen to empty the hopper.

  • Page 25: Overpay

    At the end of the quick menu the screen here on the right, is shown. Select START to restart with the quick menu, or COMPL to access the complete menu. C. Overpay Every time an overpay takes place, that is a failure to change coins, the coin change machine records the event in the log so that all overpays can then be shown in a...

  • Page 26: Import Configuration

    Jolly PRO – Operating Manual B. Import configuration From the “Import configuration” screen it is possible to install the operation settings saved on a SD Card onto the coin change machine. NOTE: This function can be accessed only if a SD Card with configuration data is inserted in the appropriate slot (N).

  • Page 27: Setting Up The Token Value

    Select ENABLE/DISABLE to enable/disable the acceptance of the corresponding banknote, then select NEXT to move to the next banknote. If the NEXT button is pressed again after the sixth coin, you can verify the type of value associated to any token inserted in the hopper. In the example, a value of 3 Euro is assigned to the token.
  • Page 28 Jolly PRO – Operating Manual The display will show the following security message, select YES to proceed. NOTE : If the dispensing rationale is not changed, the coin change machine will dispense change according to a criterion of piece parity (only if 2 hoppers are present).

  • Page 29: Banknotes Accepted

    When 5 Euro are inserted, the machine will dispense a change in token equal to 6 Euro; therefore 6 tokens of 1 Euro value. NOTE : We recommend applying the bonus policy only when changing cash into tokens. E. Banknotes accepted In the “banknotes accepted”...

  • Page 30: Enabling/Disabling The Coin Mechanism

    Jolly PRO – Operating Manual Select NEXT to move to the next menu. Select ENABLE/DISABLE to toggle the status of the reader between enabled and disabled. H. Enabling/disabling the coin mechanism coin mechanism enabled/disabled by means of the “Coin mechanism” screen.

  • Page 31: Import Language

    Select NO to move to the next menu. Select YES to export the language pack onto the onboard SD Card. I.3 Import language The language pack included in a coin change machine of the “Pro” series can be imported into a coin change machine of the same series by means of the included SD Card using this screen.

  • Page 32: Automatic Hopper Emptying

    Jolly PRO – Operating Manual N. Automatic hopper emptying The hopper can be automatically emptied by means of the Empty hopper screen. Select YES to start the automatic hopper emptying procedure, or NO to go to the following screen. NOTE : The procedure can be interrupted at any moment during hopper emptying by pressing the button again.

  • Page 33: Change Of The Password

    P.2. Change of the password The password can be changed from the “Change password” screen, shown here on the right. Select NO to move to the next menu. YES to change the password. If you want to change the password, the old password must be entered first, or the default password...

  • Page 34: Accounting Menu

    Jolly PRO – Operating Manual Selecting NO the setup will not be saved and you will exit from the menu, while selecting YES the setup will be saved onto the onboard SD Card. 8.4 Accounting menu Information on accounting data can be...
  • Page 35 Select NEXT to move to the next screen, select OTHER to see the detailed accounting for other types of coins. Finally, the same applies to coins dispensed. The accounting data stored can be reset in the “Reset log” screen. Select one of the following functions with SELECT: Reset partial: to reset partial accounting data.

  • Page 36: Information On Using The Sd Card

    Jolly PRO – Operating Manual 8.5 Information on using the SD Card A. Introduction An SD Card is a compact storage unit with variable storage capacity. All coin change machines of the new Pro series are equipped with an electronic board with a slot, where a SD Card supplied with the machine is already inserted.

  • Page 37: Bootloader And Firmware Upgrade

    Jolly PRO is designed to avoid any kind problems during the upgrade. The machine is able to perform the operation in a fast and very easy way both for the Bootloader and the Firmware.

  • Page 38: How To Upgrade Bootloader

    Copy the 2 files you can find in the Bootloader upgrade file (without rename files and without creating any folders inside) into the SD Card. e) Turn OFF the change machine Jolly PRO and make sure that the main switch of the unit is in the OFF position.

  • Page 39: How To Upgrade Firmware

    k) When the upgrade is complete, the change machine will show on screen the message : "Complete! Rebooting, as shown in the Figure here on the right. l) The machine will reboot. Wait for the complete reboot until you will see on display the screen shown in the Figure at point m) below.
  • Page 40 Copy all the Firmware files contained in the folder (without rename files and without creating any folders inside) into the SD Card. g) Turn OFF the change machine Jolly PRO and make sure that the main switch of the unit is in the OFF position.
  • Page 41 “Complete !! 100% Pls, remove SD Card and reboot system”, as shown in the Figure here on the right. o) At the end of upgrading, If there are no error, the change machine Jolly PRO will restart automatically. When complete screen will...

  • Page 42: Care And Maintenance

    Jolly PRO – Operating Manual r) Insert the SD card into the change machine and turn ON Jolly PRO without pressing any key. 10. Care and maintenance All maintenance inside the machine must be carried out when the power supply has been switched OFF.

  • Page 43: Diagnostic And Technical Support

    Fig. 16 Fig. 17 11. Diagnostic and technical support This section presents the main faults that can be noticed during operations and the corresponding possible solutions in order to minimise or completely eliminate any need for machine shutdown. If the fault is not among those listed below or if it is there but the suggested solution does not solve the issue, call our after-sale service at the following number: +43 (0) 1 271 66 00 Issue...

  • Page 44: Technical Specifications

    Jolly PRO – Operating Manual Issue Solution Check that the level of banknotes in the cash box is not such as to hinder the fall of banknotes at the reader’s machine accepts output. banknotes but does not add them to the credit Check that the denomination of the banknote inserted is set up in the banknote value table (see section 10.4).

  • Page 45: Spare Parts

    • Model, type and serial number of the machine. • Code number, name and quantity of parts you intend to order. The following list applies to all configurations in which the change machine Jolly PRO is produced and sold. 13.1 Jolly PRO general assembly...

  • Page 46: Cash Group Jolly (Cod. J-30-1041-G)

    Jolly PRO – Operating Manual POSITION CODE DESCRIPTION C20---11512-D JOLLY CABINET VER. D 1041-20-0004-B SAFETY BEAM - JOLLY C20---11506-B ROD FOR BONNET SUPPORT VER. B 1041-20-0006-A CARTER FOR TRANSFOMER Z/DC-FILTRO POWER FILTER WITH TWO FUSES 1041-30-0100-A BONNET GROUP J-30-1041-G JOLLY – CASH GROUP J-30-1041-B JOLLY –...

  • Page 47: Bonnet Group (Cod. 1041-30-0100-A)

    JOLLY CASH C6-401/2 HANDLE 13.3 Bonnet group (Cod. 1041-30-0100-A) Fig. 19 POSITION CODE DESCRIPTION BEZEL NV10 1041-20-0001-B BONNET JOLLY PRO 1041-30-0200-A DISPLAY 128x64 GROUP LS/NV10/E2-CCT-ENCRY NV10 BANKNOTES READER P500/A01B8TRBL BLU LED TRIANGULAR BUTTON P500/A0146/A-V CHROMED GREEN BUTTON MCB1 MCB1 BOARD...

  • Page 48: Jolly - Door Group - Cash (Cod. J-30-1041-B)

    Jolly PRO – Operating Manual 13.4 Jolly – Door group – Cash (Cod. J-30-1041-B) Fig. 21 POSITION CODE DESCRIPTION C20---11521-A CASH CLOSURE CAM C20---11524-A WITHDRAWAL COINS S623018KD/2 MINI 6 LOCK – HEIGHT 28 C20---11522-A CASH CLOSING SLIDE VER. A C20---11523-C...

  • Page 49: Jolly Hopper Slide Fixed (Cod. J-30-1041-M)

    13.5 Jolly hopper slide fixed (Cod. J-30-1041-M) Fig. 22 POSITION CODE DESCRIPTION C20---11732-A HOPPER EXTENSION EV02000 CCTALK EVOLUTION HOPPER C20---11733-C HOPPER LOCKING PLATE VER. C 20201000000021A CABLED SLIDE HOPPER...

  • Page 50: Display 128X64 Group (Cod. 1041-30-0200-A)

    Jolly PRO – Operating Manual 13.6 Display 128x64 group (Cod. 1041-30-0200-A) Fig. 23 POSITION CODE DESCRIPTION 128X64mm GRAPHIC LCD DISPLAY CA16LCDWG12864B WHITE/BLUE 1041-20-0002-A DISPLAY MOUNTING BRACKET 1041-20-0003-A DISPLAY GLASS AND INSTRUCTIONS...

  • Page 51: Cash Led Bracket Group (Cod. 1041-30-0900-A)

    Fig. 24 POSITION CODE DESCRIPTION SUPERLIGHT_6 ******* 1041-20-0012-A LED BRACKET FOR CASH 13.8 Wiring group Jolly PRO (Cod. 1041-30-0500-A) CODE DESCRIPTION 1041-40-0001-A CABLED TRANSFORMER JOLLY – TWIN PRO 1041-40-0002-B JOLLY PRO DISPLAY CABLE REV. B 1041-40-0004-A JOLLY ADVANCE NV10 CCTALK CABLE...

  • Page 52: Silkscreen And Labels

    Jolly PRO – Operating Manual CODE DESCRIPTION C4-22-11599 TWIN – JOLLY FILTER – CABINET GROUND CABLE 1019-40-0009-B BUZZER CABLE REV. B C4-22-11788 JOLLY / TWIN PRO ANTISTATIC CABLE 13.9 Silkscreen and labels Fig. 25...

  • Page 53: Small Parts Group (Cod. C6-V-J)

    13.10 Small parts group (Cod. C6-V-J) CODE DESCRIPTION V/S-FASCETTE CABLE TIES MADE IN NYLON V/S-EXWHC-250 CABLE CLAMP EXWHC-250 V/S-EXWHC-500 CABLE CLAMP EXWHC-500 V/S-EXWHC-062501 CABLE CLAMP WHC-062501 C6-NBT010-H21-6 SOCKET H21 M6 FOR TRANSFORMER C6DADO4-DIN985 SELF LOCKING NUT M4 - DIN 985 ZINC-COATED C6DADO4-DIN1587 CAP NUT (DIN 1587) M4 C6DADO4-BN860...
  • Page 54 Jolly PRO – Operating Manual CODE DESCRIPTION C6TCC04X06 PAN HEAD SCREW M4x6 – ISO 7045 C6TCC06X16 PAN HEAD SCREW M6x16 – ISO 7045 COUNTERSUNK FLAT HEAD SCREW M3x8 – ISO C6TSC03X08 7046 ZINC COATED COUNTERSUNK FLAT HEAD SCREW M4x12 – ISO...

  • Page 55: Appendixes

    14. Appendixes 14.1 Decommissioning and disposal At the end of its life the product must be decommissioned and sent to a disposal centre. Remove the machine from its installation place, empty all coins and remove the power cable. Contact us to collect the decommissioned machine. Call the following telephone number: (+43) (0) 1 271 66 00.
  • Page 56 Jolly PRO – Operating Manual The following sanctions are established if this waste is disposed of unlawfully: Pursuant to article 6, section 1, letter b), a dealer that does not accept the return of a used electrical or electronic equipment for free will incur a monetary sanction of Euro 150 to Euro 400 for each device that is not accepted or is accepted for a fee.
  • Page 58 Jolly PRO – Operating Manual...

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