Avocent C Series Installer/User Manual
Avocent C Series Installer/User Manual

Avocent C Series Installer/User Manual

Avocent desktop pc installer/user guide c series
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Digital Desktop
System
Installer/User Guide
C Series

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Summary of Contents for Avocent C Series

  • Page 1 Digital Desktop System Installer/User Guide C Series...
  • Page 2: Dangerous Voltage

    INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 3 Digital Desktop System Installer/User Guide C Series Avocent, the Avocent logo, The Power of Being There and Reclaim Your Desktops are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2005 Avocent Corporation. All rights reserved.
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5: Table Of Contents

    T A B L E O F C ON T E N T S Table of Contents List of Figures ... v List of Tables ... vii Chapter 1: Product Overview... 1 Features and Benefits ... 1 Digital extension up to 800 meters away... 2 DWorks Administration Utility ...
  • Page 6 Digital Desktop System Installer/User Guide T A B L E O F C ON T E N T S Chapter 3: Operations ... 17 Overview ... 17 LED identification ... 17 LED Definitions ... 18 Remote Power Control ... 19 Using the Hotkey Feature ...
  • Page 7: List Of Figures

    LIST OF FIGUR ES List of Figures Figure 1.1: Digital Desktop Basic System... 1 Figure 2.1: Basic Digital Desktop System Configuration ... 7 Figure 2.2: PCI Add In Card Jumpers ... 8 Figure 2.3: PCI Add In Card Device Jumper Configuration ... 8 Figure 2.4: Configuration of Auxiliary Power Jumpers...
  • Page 8 Digital Desktop System Installer/User Guide...
  • Page 9: List Of Tables

    LIST OF TABLES List of Tables Table 2.1: Device Jumper Definition... 9 Table 2.2: Jumper FLASH Types... 12 Table 3.1: Hotkey Command Table ... 21 Table A.1: Desktop Appliance/PCI Add In Card Troubleshooting ... 23 Table B.1: Digital Desktop System Wiring Standards... 26 Table B.2: Link Distances...
  • Page 10 viii Digital Desktop System Installer/User Guide...
  • Page 11: Chapter 1: Product Overview

    (PCI Add In Card), interconnecting link and a Desktop Appliance (Figure 1.1). This provides centralized control of PC resources. NOTE: The information contained in this guide is for use with all C Series Digital Desktop Systems. However, where information pertains only to specific models, the model number is noted.
  • Page 12: Digital Extension Up To 800 Meters Away

    An optional Remote Power Control (RPC) cable enables the system to have the same power and reset functions that are available on the front panel of the host PC. Contact your Avocent sales representative for information regarding your specific configuration.
  • Page 13: Intrusion Detect Option

    (HVAC) requirements. Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase.
  • Page 14 Digital Desktop System Installer/User Guide...
  • Page 15: Chapter 2: Installation

    Digital Desktop System. This cabling is user- supplied and commonly found in pre-existing network installations. If you are missing any of the listed items from your shipment, contact Avocent Technical Support. For more information, see Appendix D on page 30.
  • Page 16: Cable/Network Specifications

    NOTE: If you wish to purchase the RPC option for your Digital Desktop System, discuss your requirements with an Avocent sales representative to order an RPC Cable Kit that is applicable to your system. Similarly, different jumper settings may be required on the PCI Add In Card depending on the model of computer you are operating.
  • Page 17: Installing The Digital Desktop System

    If you did not receive an RPC Cable Kit with your RPC cable, or if you have changed the type of computer you are adding to the Digital Desktop System, visit our web site or contact Avocent Technical Support before proceeding with the installation.
  • Page 18: Figure 2.3: Pci Add In Card Device Jumper Configuration

    Digital Desktop System Installer/User Guide Remove the computer cover to access the interface cards. If applicable, remove the current video and audio interface cards from the computer. To configure the PCI Add In Card: Several jumpers and two sets of connectors on the PCI Add In Card are used to configure your Digital Desktop System.
  • Page 19 Table 2.1: Device Jumper Definition Jumper PCI Device Audio Slot 0 (DDL & DDC models only) Video Slot 1 (DDC models only) Reserved UART Remote FLASH write Local FLASH write NOTE: The DWorks Administration Utility can also be used to selectively disable these PCI devices. Both the physical jumper and the FLASH setting must be enabled in order for a PCI device to be enabled.
  • Page 20: Figure 2.4: Configuration Of Auxiliary Power Jumpers

    Figure 2.4: Configuration of Auxiliary Power Jumpers If you do not have the instructions provided with your RPC cable, or if you have changed the type of computer you will be using with your Digital Desktop System, contact Avocent Technical Support for further information.
  • Page 21: Figure 2.6: Connecting Cables To The Pci Add In Card

    To install the PCI Add In Card: Install and secure the PCI Add In Card into the available PCI slot. Figure 2.5: Installing the PCI Add In Card Close and secure the cover of the computer. Connect the PS/2 keyboard/mouse “Y” cable between the PCI Add In Card and the appropriate PS/2 ports on your computer.
  • Page 22: Configuring The Desktop Appliance

    Digital Desktop System Installer/User Guide Configuring the Desktop Appliance Perform the following steps if you wish to change the FLASH write settings or disable on-board video for the Desktop Appliance. The factory default is set to allow both local and remote write access to the FLASH settings.
  • Page 23: Figure 2.8: Installing A Third Party Pci Add In Card

    Remove the PCI slot blanking plate of the desired slot. Install your third party PCI Add In Card into the Desktop Appliance as shown in Figure 2.8, and secure it with the screw removed from the blanking plate. Figure 2.8: Installing a Third Party PCI Add In Card Reassemble the Desktop Appliance and secure the top cover with the four screws removed in step 2.
  • Page 24: Figure 2.9: Desktop Appliance - Right Side View

    Digital Desktop System Installer/User Guide Kensington Security Slot Keyboard Figure 2.9: Desktop Appliance - Right Side View Serial Connection DVI Video Keyboard PS/2 Desktop Appliance VGA Video...
  • Page 25: Figure 2.10: Desktop Appliance - Rear View

    Slot 0 Slot 1 Microphone Stereo Figure 2.10: Desktop Appliance - Rear View Locate the power cord that was supplied with your Desktop Appliance and plug one end into the appliance. Plug the other end of the power cord into an appropriate AC wall outlet. This outlet must be near the equipment and easily accessible to allow for unplugging prior to any servicing of the unit.
  • Page 26: Installing Drivers

    Once the computer boots, follow the operating system prompts for the installation of new hard- ware and system drivers. Drivers for devices built into the Desktop Appliance can be down- loaded from the Avocent Technical Support web site. For more information, see Appendix D on page 30.
  • Page 27: Chapter 3: Operations

    CHAPTER Operations Overview Operating the computer through the Digital Desktop System is no different than working directly connected to your computer. All peripherals operate as if directly connected, though the computer is located at a distance. LED identification The following figures describe LED orientation and identification on the Desktop Appliance and PCI Add In Card.
  • Page 28: Led Definitions

    Digital Desktop System Installer/User Guide Figure 3.2: LED Identification - PCI Add In Card LED Definitions Power The Power LED is off when no power is supplied to the PCI Add In Card or Desktop Appliance. When auxiliary power is applied, this LED is dimly illuminated. When the main power is on, this LED is fully illuminated.
  • Page 29: Remote Power Control

    Chapter 3: Operations in a power saving mode. The System Link LED is constantly illuminated when the system is in normal operation. NOTE: The information provided for the System Link LED is also applicable to the blue LED on the front panel of the Desktop Appliance.
  • Page 30: Using The Hotkey Feature

    Digital Desktop System Installer/User Guide Resetting the computer from the Desktop Appliance If you have installed the optional RPC feature and your computer supports a Reset button, you can reset your computer from the Desktop Appliance. To do this, depress the Reset button on the front panel of the Desktop Appliance.
  • Page 31: Equipment Requirements

    Terminate the Hotkey feature by pressing the Hotkey command. After the keyboard interface has exited the Hotkey feature, the lock status LEDs will return to the state they were in prior to hotkey activation. NOTE: Properly terminating the Hotkey feature will prevent unexpected results. Table 3.1: Hotkey Command Table Hotkey Command Key Sequence...
  • Page 32 Digital Desktop System Installer/User Guide...
  • Page 33: Appendices

    APP ENDICE S Appendices Appendix A: Troubleshooting Table A.1: Desktop Appliance/PCI Add In Card Troubleshooting Desktop Appliance/PCI Add In Card Power LED not lit Verify that the unit/host computer is plugged into an appropriate AC outlet. Desktop Appliance/PCI Add In Card Physical Link LED not lit Verify that the link cable is connected to one of the following: •...
  • Page 34 Digital Desktop System Installer/User Guide Table A.1: Desktop Appliance/PCI Add In Card Troubleshooting (Continued) No video Ensure that the computer is powered. Ensure that all video cards are removed from the computer. Check the PCI Add In Card and Desktop Appliance LEDs to ensure that computer to Desktop Appliance communication is functioning.
  • Page 35 Table A.1: Desktop Appliance/PCI Add In Card Troubleshooting (Continued) USB peripheral is inoperable Ensure that your USB peripherals are plugged into the USB ports of the Desktop Appliance in accordance with the peripheral manufacturer’s guidelines. Check PCI Add In Card and Desktop Appliance LEDs to ensure computer to Desktop Appliance communication is functioning.
  • Page 36: Appendix B: Utp Cabling

    Digital Desktop System Installer/User Guide Appendix B: UTP Cabling The performance of the Digital Desktop System depends on high-quality connections. Poorly installed or maintained cabling can diminish the performance of the Digital Desktop System. NOTE: This appendix is for information purposes only. Please consult with your local code officials and/or cabling consultants prior to any installation.
  • Page 37: Cabling Installation, Maintenance And Safety Tips

    500 MHz*km Premium, or high grade, fiber cables are available, enabling reliable links of 800 meters or greater. If you expect your link to exceed 550 meters, contact Avocent Technical Support for information regarding this higher grade of fiber. Fiber patch cables used with the Digital Desktop System must have an LC connector on the end that attaches to the Desktop Appliance.
  • Page 38 Digital Desktop System Installer/User Guide • Keep CAT 5 cable as far away as possible from potential sources of electromagnetic interfer- ence (EMI), such as electrical cables, transformers and light fixtures. Do not tie cables to elec- trical conduits or lay cables on electrical fixtures. •...
  • Page 39: Appendix C: Technical Specifications

    Appendix C: Technical Specifications Table C.1: Digital Desktop System Technical Specifications PCI Add In Card Specifications Operating Systems Minimum Requirements Cabling Desktop Appliance Specifications Video Audio Peripherals H x W x D Shipping Weight Voltage Power Frequency Environmental Temperature Available PCI slot, PCI standard version 2.3 (Alternate bracket provided to accommodate PCI Low Profile Version 2.3).
  • Page 40: Appendix D: Technical Support

    Appendix D: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
  • Page 41: Index

    Index INDE X 9, 16 Audio Autodetect BIOS settings Drivers Installing DWorks DWorks Administration Utility 23, 24, 25 Fiber cabling Multimode FLASH FLASH write Hotkeys Interface cards Audio interface cards 8, 9, 12 Jumper Configuration settings Jumpers Power Control Caps Lock Definitions FLASH Access Identification...
  • Page 42 Digital Desktop System Installer/User Guide Slot 0 Slot 1 UART 9, 13, 16, 29 USB devices Cabling Copper Cabling video adaptor Wiring standards...
  • Page 44 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-422-001A Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 61 715 292 Fax: +353 61 471 871 Email: Techsupport-Shannon@avocent.com...

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