CONTACT For EFTPOS terminal related enquiries and support, or to report an issue with your EFTPOS terminal, contact Smartpay 0800 476 278 customer.service@smartpay.co.nz Technical Helpdesk on or email TERMINAL HARDWARE S900 Mobile EFTPOS Smartpay Pax S900 EFTPOS provides a secure and robust touch screen mobile payment terminal. The S900 connects to the Internet to process transactions via a GPRS Data SIM card.
• Swivel counter stand • Car charger • Wetcovers • Spare battery • Cleaning cards To order paper rolls or other accessories please contact Smartpay on 0800 476 278 or visit our website smartpay.co.nz/store Smartpay User Guide Pax One-Piece S900...
1. If the receipt is a short receipt with your business name on it, you are now all ready to go. 2. If not, you’ll need to call us before you can connect. Call Smartpay Technical Support Team on 0800 476 278. We will release the security key and perform your initial logon.
/tap) to the terminal after the transaction amount is entered. Contactless Transactions Smartpay EFTPOS terminals can accept contactless payment cards and smart devices. Merchants can choose to have contactless acceptance enabled or disabled through their Merchant bank. CREDIT CARD is the default account for contactless transactions. Account selection is not required. For transactions over the industry prescribed limit (NZD$80) the customer will be prompted to enter their PIN to complete the transaction.
Hospitality transaction type to add tip amount to a stored PUR/TIP transaction. All PUR/TIP Signature ADD TIP Receipt Tip transactions MUST be uploaded to Paymark manually at the end of day. See Tipping User Guide for further information. Smartpay User Guide Pax One-Piece S900...
5. Customer follows screen prompts to select account and enter PIN 6. EFTPOS terminal displays ACCEPTED or DECLINED result 7. EFTPOS Receipt will be offered (depending on receipt print/prompt settings) 8. EFTPOS terminal returns to idle screen ready for next transaction Smartpay User Guide Pax One-Piece S900...
9. EFTPOS terminal displays ACCEPTED or DECLINED result 10. EFTPOS Receipt will be offered (depending on receipt print/prompt settings) - you should always print a copy of MOTO receipts 11. EFTPOS terminal returns to idle screen ready for next transaction Smartpay User Guide Pax One-Piece S900...
Merchant Refund Card. The amount being refunded should be credited back to the card used for the original purchase. Merchants should contact their bank to request this service and the card. Smartpay User Guide Pax One-Piece S900...
3. CONFIG 3. Press number to select option 4. CSE MENU 5. DIAGNOSTICS You can quickly perform common functions by pressing the key + required number keys. PGDN MAIN MENU 1. SECURITY PGUP Smartpay User Guide Pax One-Piece S900...
Smartpay offers a range of value-add services like Smartcharge automatic credit card surcharging, Receipt Tipping and Tipping on terminal, Multi merchant, Currency Select EFTPOS and Pre-Authorisation. From time to time Smartpay THD may need to perform a CONFIG UPDATE on the terminal to apply functionality changes. To do this: MENU >...
MERCHANT & COMMUNICATION SETTINGS App Manager Smartpay THD may require you to access App Manager to change comms type or update your terminal software. Making unauthorised changes in these settings may stop your terminal from working correctly. Please contact Smartpay THD for assistance before you attempt to use this menu.
KEY BEEPS • Press CANCEL > FUNC (or MENU) > SYSTEM > KEY BEEPS Smartpay Terminal Management System provides remote access software updates and configuration changes for your terminal. We use this from time to time to ensure our customers have the most up-to-date, secure and bug free software on their units.
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