CIRCLE Home User Manual

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USER MANUAL

Version 2.0.4 — October 2017

Table of Contents

Summary of Contents for CIRCLE Circle Home

Page 1 USER MANUAL Version 2.0.4 — October 2017...
Page 2: Table Of Contents
CONTENTS GETTING STARTED SETTING UP CIRCLE HOME CIRCLE FEATURES PAUSE THE INTERNET USAGE FILTER SETTINGS TIME LIMITS BEDTIME OFFTIME REWARDS  DEVICES MENU...
Page 3 CONTENTS (cont.) CIRCLE CONNECTIONS CHORES  ASSISTANT  AUTOMATION MYCIRCLE APP CIRCLE GO INSTALL CIRCLE GO CONFIRM & MANAGE HELP & LEGAL...
Page 4 Welcome to the Circle Family What Is Circle Home? Circle Home allows your family to manage all of your home’s connected devices with ease. Circle Home pairs wirelessly with your home network and allows you to manage every device on the network—tablet, smartphone, game console, laptop, and more.
Page 5 Setting up Circle Home Circle Home Manages All Devices Since Circle Home is paired with your home Wi-Fi network, it can only manage devices that are connected to your home network. If the device connects to a network outside of the home or a cellular connection, Circle’s management...
Page 6: Getting Started
SETTING UP CIRCLE HOME: GETTING STARTED...
Page 7 Solid light: Circle is on and paired. • Slow blinking light: Circle is on but not paired. • Fast blinking light: Circle is resetting or there is an internal issue • (low battery, internal failure). Circle User Manual — Getting Started...
Page 8 A Wi-Fi network with name & password • System Requirements The Circle app requires an iOS device running iOS 9 or later, or an Android device running Android 4.2 or above. Ensure that your router and extenders (if applicable) are compatible with Circle.
Page 9 To Power Circle Home On 1. Plug the USB cable to the power adapter and connect to a power outlet. 2. Circle Home should power up by itself and the LED will turn on, indicating that Circle Home has power.
Page 10 Circle. How to Position Circle Home 1. Place your Circle Home within 5 feet of your router. 2. Try to avoid having anything between Circle Home and your...
Page 11 Get Ready for Setup What to Expect The Circle Home setup process has three main steps: Pair Circle Home to your Wi-Fi (page 13) • Setup your Account (page 17) • Create Family Profiles (page 20) • You can find a walkthrough for each of these steps below.
Page 12 When you first begin the setup process, ensure that your phone or tablet has Internet access. It's not required, but it'll allow the Circle app to check if there are any firmware updates available for the Circle Home device. If so, it will prompt you to install them (and will reboot shortly afterwards).
Page 13 Pairing Circle Home to Your Wi-Fi Connect to the Circle Home Hotspot 1. Head to the Wi-Fi settings on the device you are using to setup your Circle Home. 2. From the list of available networks, select the “Circle-XXXX” (i.e.
Page 14 Pairing Circle Home to Your Wi-Fi (cont.) Find Your Home Wi-Fi Enter Your Wi-Fi Password 1. After connecting to the 1. Enter in the password for your network and tap Done Circle Home hotspot, return to the Circle app. on the keyboard.
Page 15 2. Go back to the Wi-Fi settings for the device you are using to setup Circle Home, and rejoin your home Wi-Fi. 3. Now, return to the Circle app. It will automatically bring you to the next step in the setup process.
Page 16 Pairing Issues Having Trouble? If you are running into issues getting your Circle Home paired to your home Wi-Fi, here are a few resources to help you address these difficulties: Alert Shows You Are Not Connected To The Circle Home Hotspot •...
Page 17 Setting up Your Circle Account Account Setup Once Circle Home is enabled, you will need a Circle account so that you can start managing all of Circle’s features. To create an account, you will need an email address and a phone number that can receive SMS text messages.
Page 18 Setting up Your Circle Account (cont.) Add a Phone Number In case you need to manage Circle from an additional device, or you reinstall the Circle app, we ask for a phone number. We utilize a passcode system to send a code via text/SMS in this event, so Circle can verify access.
Page 19 Hit Create Account when you're ready, and we'll be on our way to setting up your family! Circle User Manual — Getting Started...
Page 20 Setting up Your Family Circle Profiles Circle lets you create a profile for each member of your family, so you can start crafting an online experience tailored to each individual. To Setup a New Profile 1. Enter in the user's name.
Page 21 6. Tap Add Another to add yet another family member, or I’m Finished to continue with setup. Give Circle time on your network to discover all your devices and name them as best it can before completing setup. You might need to remove and re-add Apple devices to have them show up correctly.
Page 22 Setting up Your Family (cont.) Unmanaged Devices During setup, Circle will look for devices that should be Unmanaged, and pre-select them to avoid issues on your network. Unmanaged Devices are ignored by Circle to ensure that none of your sensitive or smart home devices accidentally get paused or filtered.
Page 23 Home profile. Just like with any family member, the Home profile can be setup to use all of Circle’s features, such as Filters, Time Limits, BedTimes, OffTimes, History, and Usage. Circle User Manual — Getting Started...
Page 24: Circle Features
CIRCLE FEATURES...
Page 25 Set Time Limits for online activity (page 52) BedTime Disable the Internet at night (page 55) OffTime Disable the Internet at certain times (page 59) Rewards Change BedTime, Time Limits, or OffTime for the day (page 62) Circle User Manual — Features...
Page 26 The Home Screen The Home Screen is where you can access all of Circle’s features. Menu Devices Access additional Manage and view a options to manage list of all the Circle (page 71) devices on your home network (page 66)
Page 27: Pause The Internet
Pause the Internet Dinner time. Homework time. Or just no-Internet-time. Circle gives you the power to Pause the whole network, individual family members, or even specific devices. To Pause Your Home Network's Internet 1. On the Home Screen, tap Pause.
Page 28 2. On their profile screen, tap the Pause button. 3. To un-pause the family member, tap Pause on their screen again. Pause Badge Paused Un-Paused PAUSE Button Use the visual cues shown above to determine when a family member is Paused. Circle User Manual — Features...
Page 29 4. To un-pause, tap the Pause button on the same screen. Color Changes in   Un-Paused Paused Device List While Paused PAUSE Button Use the visual cues shown above to determine when a device is Paused. Circle User Manual — Features...
Page 30 Custom Filters prevent Internet (page 39) use (page 55) Time Limits Set limits on OffTime Internet use by Set times when the day or specific Internet will be platforms paused (page 59) (page 52) Circle User Manual — Features...
Page 31: Usage
Usage Circle adds up time spent on websites and different platforms, such as Facebook or Netflix. Usage displays the information you are looking for clearly and neatly. Total Time Spent View the duration of all Internet Timeframe activity by day, week, or month.
Page 32 To View More Details in a Category 1. Tap the category name. 2. A detailed list of sites visited will be shown along with the time spent on that site. 3. Tap the category name again to close the list. Circle User Manual — Features...
Page 33 See Custom Filters (page 42) if you’d like to allow a site again, and Filter Settings (page 39) for more on what Allowed/ Unmanaged filters mean. Circle User Manual — Features...
Page 34 History Viewing User Histories For each profile that has a filter level other than None, Circle tracks usage and compiles a timeline of websites that have been either visited or filtered out. Tap the History section on the family member's profile screen to view their timeline.
Page 35 3. The site will no longer be filtered and can now be accessed. See Custom Filters (page 42) if you’d like to allow a site again, and Filter Settings (page 39) for more on what Allowed/ Unmanaged filters mean. Circle User Manual — Features...
Page 36 3. The site will now be filtered and can no longer be accessed. See Custom Filters (page 42) if you’d like to allow a site again, and Filter Settings (page 39) for more on what Allowed/Unmanaged filters mean. Circle User Manual — Features...
Page 37 Deleting a profile is permanent and will remove all settings and data. 1. Tap Delete. 2. Tap Delete again to confirm. 3. All devices assigned to that profile will default back to the Home profile. Circle User Manual — Features...
Page 38 1. Tap Devices in the profile settings. 2. Select the device from the list to view its settings. Tap to see all devices on your network Go to page 67 for more on how to use the devices settings screen. Circle User Manual — Features...
Page 39: Filter Settings
Allowed Custom Filter This profile will be Manage individual sites able to access this directly (page 42). category, platform, or website except during Pauses, BedTimes, etc. Circle User Manual — Features...
Page 40 None is designed for family members who you would like Circle to ignore. Features such as Filtering, Time Limits, and Usage are not available for profiles set to None. In addition, you will not be able to setup Circle Go on a profile set to None. Circle User Manual — Features...
Page 41 Filter Categories and Platforms Circle lets you cater the Filter Settings just the way you want for each family member, whether by specific online platforms or by categories of content. The default supported platforms and category descriptions are available in the app and on pages 47 onward.
Page 42 Sometimes a Filter setting is still allowing a site that you would like to block, or sometimes you’d like to allow a specific site that is being filtered. Custom Filters will let you control Filter settings on a site-by-site basis. Circle User Manual — Features...
Page 43 5. Tapping Back in the top-left will save your changes. Add a URL Tap here to add a URL. Toggle the Filter Level Tap the button next to a category to toggle between Allowed, Not Allowed, and Unmanaged. Circle User Manual — Features...
Page 44 4. Tap Done in the top-right to save. NOTE: Custom Filters will override other filter settings. If a custom site is set to be “Allowed”, filtering it as a platform or category will not be effective. Circle User Manual — Features...
Page 45 Filter Platforms Circle by default has included popular online platforms that help make filtering the right content easy. Platforms are available to toggle based on your Filter Level setting. Default Platforms Amazon Nickelodeon Tumblr Cartoon Hulu Twitter Network Club Penguin...
Page 46 After using one of these platforms, it will appear under the Usage section for the profile that visited the site. From there, you can add it to your platform list, and then change how Circle manages it by setting it as Allowed, Not Allowed, or Unmanaged.
Page 47 CHAT + FORUMS Sites dedicated to multimedia messaging services (MMS), online chat, bulletin boards, and forums. Circle does not manage SMS messaging. DATING Platforms dedicated to personal ads and dating, such as Match.com, OKCupid, or Tinder. Circle User Manual — Features...
Page 48 This category also includes sites related to abortion. HOME + FAMILY Sites related to family, home care, DIY, and food or drink (other than alcohol). ISSUES + LIFESTYLES Sites related to specific social issues, lifestyles, philosophies, and religion. Circle User Manual — Features...
Page 49 (i.e., Facebook) will be categorized by that larger product's features. ONLINE SHOPPING Online storefronts and auction sites. This category also includes sites that sell intimate apparel and swimwear. PHOTO Sites for photography related activities, as well as many sites displaying photos. Circle User Manual — Features...
Page 50 Internet. Because these technologies are employed to hide online activity, Circle will be unable to filter content while a user employs a VPN or proxy. This category is filtered by default for Pre-K, Kid, and Teen filter levels.
Page 51 Filter Privacy and Safety Settings Circle also comes equipped with several Privacy and Safety settings that allow you to have additional control over the content that a family member experiences. Ad Blocking Filters out many sources of online advertising. This may eliminate many (not all) ads from websites that you visit.
Page 52: Time Limits
Note: Each platform is also part of a category (i.e., Facebook is part of Social Media). If the category has a time limit, the platform will also be limited to that amount (or less). Circle User Manual — Features...
Page 53 5. Scroll to the amount of time you want the time limit set to. 6. Tap Save. To Turn Off a Time Limit 1. Tap the enable toggle to turn off time limits. 2. Tap Save. Circle User Manual — Features...
Page 54 Weekend Time Limits Circle also lets you setup time limits for the weekend, and determine which day these time limits apply. To Set a Weekend Time Limit 1. Open the profile of the family member you’d like to set a time limit for.
Page 55: Bedtime
BedTime With Circle, you can set a stop and start time for when you want your family member’s devices to be offline to avoid late night browsing. To Set a BedTime 1. Open the appropriate family member’s profile, and tap the BedTime option.
Page 56 BedTime setting. In the example to the right, the BedTime would apply to every day of the week. Tapping any of the days would remove the BedTime from that day. Circle User Manual — Features...
Page 57 (cont.) To Add Weekend BedTimes (Optional) 1. Tap Add Weekend and select your BedTime and Awake time for the weekend. 2. Select which days count for this family member as “weekend” nights. 3. Press Save. Circle User Manual — Features...
Page 58 • BedTimes you have already set. Tap anywhere on the Weeknight or • Weekend settings to edit their times. NOTE: When BedTimes are set, the “Awake” time refers to the morning following the days selected. Circle User Manual — Features...
Page 59: Offtime
Think of it like scheduling Pauses all throughout the day! Circle lets you create multiple OffTimes, name them what you’d like, and then manage when they are working.
Page 60   Note: If you change your mind or accidentally forgot to save any changes you make to OffTimes, Circle will remind you that you have unsaved changes and let you decide what should be done. Circle User Manual — Features...
Page 61 4. Once that OffTime has been created, you can either create another from the existing OffTimes from other family members, create a new OffTime by tapping the plus sign, or tap Save to put these new OffTimes in place. Circle User Manual — Features...
Page 62: Rewards
Rewards Circle Rewards are a simple way for parents to give extra time online to kids on the fly without having to change their existing Time Limits, BedTime, or OffTime settings. Rewards can be sent to individual profiles to grant extra time to their Time Limits, extend BedTime, or eliminate an OffTime just for the day, and normal settings will resume the next day.
Page 63 Note: A given reward will only work if the profile has the corresponding feature enabled. For example, extending BedTime via reward will be unavailable if there is no BedTime enabled for that user. Circle User Manual — Features...
Page 64 A Rewards section will also be added to the top of the profile. 3. You can edit or delete the reward by tapping the Rewards section at the top of the profile. Circle User Manual — Features...
Page 65 3. Select the reward to edit it, or swipe and then tap Delete to remove it. 4. Remember to tap Save to enable this change. Tap to Edit or Remove Swipe left, then tap Tap to Edit Delete to remove Circle User Manual — Features...
Page 66: Devices
Selecting a device from the list allows you to customize its settings. To Open the Devices List and a Device 1. Open the Circle app. 2. Tap the Devices icon in the upper right-hand corner. 3. Tap a device to see its settings.
Page 67: Device Settings
Remove Device Address above. Tap to remove the device from Circle (page 70) Profile Assigned Tap to assign this device to a different Pause Button profile (page 69) Tap to pause individual device (page 29) Circle User Manual — Features...
Page 68 To Rename a Device Renaming a device will make it easier to identify and assign. 1. On the Device Settings Screen, tap Device Name. 2. Enter in a new name for the device. 3. Tap Done when finished. Circle User Manual — Features...
Page 69 2. Select the Family Member you’d like to assign the device to. You can also assign a device to the Home user or Unmanaged. Circle User Manual — Features...
Page 70 2. Tap Remove to confirm. If the device you are trying to remove has valid Wi-Fi credentials for your network, the device will automatically be added back to your device list if it connects to your network again. Circle User Manual — Features...
Page 71: Menu
Menu The Circle app menu gives you access to additional features. Tap the three lined icon in the top left-hand corner of your screen for this left-pane sidebar to appear. HOME Head back to the Home Screen. ADD PROFILE Add a new family member.
Page 72 Manage The Manage section allows you to view and control various aspects of Circle’s configuration on your network. App Version The current app version. Circle ID Circle Firmware The unique ID for The current version your Circle device of the Circle (also its MAC software.
Page 73 Manage (cont.) The Manage section allows you to view and control various aspects of Circle’s configuration on your network. My Account Tap to view or change your Push Notifications account information  Tap to change your (Page 74) push notification settings (page 76)
Page 74 Manage My Account You can change your account information by opening the Circle app Menu, tapping Manage, and then tapping My Account. Here, you’ll be able to change your account name, email address, and phone number (used for receiving passcode requests).
Page 75 Push Notifications The Circle app can notify you of several important events so you can stay on top of everything that’s happening with Circle. Here they are: Time Limit Reached • Alerts you when a Family Member has reached one of their Time Limits.
Page 76 To Manage Push Notifications 1. Go to the Menu, and then tap Manage. 2. Select Push Notifications. 3. Turn On/Off the notifications you’d like to receive from Circle by tapping the toggle. 4. Press Save to make your changes permanent. ...
Page 77 App Lock PIN To Enable the Circle Lock PIN 1. From the Home screen, navigate to Menu, then Manage, and finally Lock PIN. 2. Switch the Enable Lock Code toggle to ON (right). 3. Enter a 4-digit code as the code you...
Page 78 Forgot your lock code? Once the app lock code has been set for the Circle app, you will need that code to access the profiles and settings in the Circle app. If you have forgotten, the only way to remove it is to uninstall...
Page 79 Want to make sure you have your profiles set up immediately after a reset? Make sure to backup your Circle profiles. Later during set up, or after you’ve got Circle back up, you can use that to restore your family's profiles and settings.
Page 80: Circle Connections
CIRCLE CONNECTIONS...
Page 81 Circle Connections With Circle Connections, you can connect your favorite apps and services to bring new features to your Circle! Right now, you can connect FamilyTech's suite of chore management applications, along with Amazon's Alexa personal assistant. Soon, you’ll be able to connect your activity trackers and other apps and services to Circle.
Page 82 Connections by opening the Circle app, and then a family member’s profile. At the bottom of the profile you will see a blue bar for Circle Connections; tap on this button to see what Circle Connections has to offer. Circle User Manual — Circle Connections...
Page 83 Chores Connection. Supported apps: Mothershp, Landra, Choremonster. Automation: Unlock the possibilities. Tap into the world of connected apps on IFTTT to enable your Circle to do things we’ve never thought of. Supported Apps: IFTTT. Assistant: Alexa, meet Circle. The most powerful voice assistant in the world will now answer your questions about how much time your kids spend online …...
Page 84: Chores
These are a set of web and mobile apps that make chores fun for kids and easy for parents. Your kids can now earn rewards in Circle by doing their chores. Best of all, it’s all automatic once you’ve set up the connection.  ...
Page 85 (cont.) Setting up the Circle Connection for Chores Once you’ve downloaded the right apps and are on the latest version of Circle, setting up a Connection between Choremonster and Circle is a three step process. (If you’ve already been using FamilyTech’s apps and...
Page 86 Set Up Mothershp and Choremonster Before you start the Circle Connection for chores you’ll want to make sure you’ve set up the Mothershp app and made a profile for yourself and your family members. Setting up Mothershp The Mothershp app is where you'll create chores, set up rewards, and approve requests from family members.
Page 87 Circle Connection for chores. You'll need to connect your Mothershp and Circle profiles: 1. Open up the Circle app. 2. Load any family member’s profile by tapping on it. (Continued below) 3.
Page 88 (Continued from the previous page.) 6. Login using your 7. Drag your family 8. Scroll down, and tap FamilyTech account member’s profile to “ALL DONE!” to finish. you set up for the the associated Mothershp app. Circle profile. Circle User Manual — Circle Connections...
Page 89 (Continued from the previous page.) After tapping “ALL DONE!” You’ll be notified that Mothershp and Circle are now linked and returned to the Circle app. The Circle app will now show a red “DISCONNECT” button. (This button can take a couple of minutes to change its status.)
Page 90 Currently, kids can redeem rewards for an extra hour on their daily Time Limit, or an hour later BedTime. Before setting up rewards in Mothershp, make sure you've downloaded the app, created an account, setup your family and started the Circle Connection for Chores by following the previous tutorials.
Page 91 Congratulations, you’ve setup your reward! Once your kids earn enough points, they can redeem those points for a reward through the Choremonster or Landra app. After you’ve approved this reward via the Mothershp app, it will automatically apply to their Circle profile. Circle User Manual — Circle Connections...
Page 92: Assistant
To get this going, you’ll need to enable the Circle Skill for Alexa. Requirements Before you go to enable the Circle Skill with your Alexa device you'll need to have the following setup: Your Circle device paired to your network. ...
Page 93 ﬁeld, and then tap "Submit". tap “Submit". Make sure you also enable the Circle skill within Alexa! You can do so by saying "Alexa, start Circle.", and Alexa should respond with some examples for how to use the Circle skill.
Page 94 What Can Alexa Do For Your Family? With the connection between Alexa and Circle established you’re opening a whole new world of voice commands related to Circle. Want to know what your BedTimes are tonight in Circle? Say, “Alexa, ask Circle what time BedTimes are tonight.”...
Page 95 Alexa Commands For Circle We’ve listed below exactly what the Alexa and Circle connection can do. Don’t worry if your wording is a little oﬀ. Alexa will account for that. Just make sure you've started the connection and told Alexa to “Start the Circle skill.” Then begin your command with “Alexa, ask Circle…”...
Page 96 Facebook." member. Returns the remaining time for the given category or "Alexa, ask Circle how long Get time remaining platform, for the speciﬁed Joey has left on YouTube." family member. Circle User Manual — Circle Connections...
Page 97 Returns the speciﬁed "Alexa, ask Circle how family member's Usage for Get a category's Usage much time Joey spent on a category or platform at YouTube today." the time given. Circle User Manual — Circle Connections...
Page 98     IFTTT (IF This Then That) allows services like Circle to connect with a wide range of other services and applications, by meeting custom-deﬁned conditions. With IFTTT you deﬁne triggers and actions. If this then that! Requirements...
Page 99 2. Create an IFTTT account if you don't already have one, or sign in. 3. Tap the search icon in the bottom toolbar, and search for “Circle”. 4. Tap the "Connect" button to begin the connection process, and follow along with the next set of instructions below.
Page 100 The connection between Circle and IFTTT opens up a world of opportunities. Your imagination and the services you use are the only limits. We’ve listed a number of examples later of what you can do with IFTTT and Circle. Right now there are seven “actions” that IFTTT can do: Extend a Time Limit •...
Page 101 Which proﬁle? BedTime later on the day the action is to later How much later? run. Disable an This action will disable the speciﬁed Which OffTime? OffTime OffTime, on the day the action is run. Circle User Manual — Circle Connections...
Page 102 4. Choose an Action and complete the Action ﬁelds. Let’s Pause the Internet! An example of creating an applet for Circle will help here. Let's create a button to Pause the Internet using IFTTT. You’ll need to make sure you’ve got an IFTTT account and connected it to Circle at this point.
Page 103 "that" text will turn blue. 4. Now you can choose an action service. Tap on “+that”. 5. Search for “Circle”, which is the action service. 6. Choose an action and complete the action ﬁelds. For our example, let’s tap “Pause the Internet”, and then tap “Create Action”. ...
Page 104: Automation
IFTTT applet you'd like to use (in this case, the one we just made for Circle). Pick either option by long-pressing on the button, and then drag it onto where you'd like it on your home screen.
Page 105 You did it! Reward extra time when your kid beats their weekly running goal. IF: Nike + beat weekly distance goal THEN: Circle Total Time Limit reward for 1 extra hour Time for school! Pause the Internet during school events on your calendar. IF: iOS calendar event in category “School”...
Page 106 THE MYCIRCLE APP...
Page 107 Android 4.1 or later. Getting Started with MyCircle In order to ensure that MyCircle will start up properly: Confirm that your Circle with Disney device is powered on and setup on • your network. Assign your device to a filter level other than None. Any device that is •...
Page 108 MyCircle Overview MyCircle gives you a unique view of your online experience set alongside a great collection of Disney content. When the app launches, this is what you will see first: Circle User Manual — MyCircle...
Page 109 MyCircle Profile Dashboard Each family member has their own Circle settings, and with MyCircle, they have their own dashboard, too! There are two ways to view the MyCircle dashboard for an individual in your home: 1. Through a web browser at https://mycircle.meetcircle.com...
Page 110 This will provide a high-level summary of the total online time, as well as specific categories or platforms that lead time usage for the day. Circle User Manual — MyCircle...
Page 111 Time Limits Finally, the MyCircle dashboard will display a report of that family member’s time limits for the day, along with a visual representation of how much time they have left for each category. Circle User Manual — MyCircle...
Page 112 MyCircle and allow you to get help if you need it! Setup Circle Go Use the setup Circle Go button at the bottom of the MyCircle menu to get started with Circle Go. Important: A Circle Go subscription must be in place in order to install Circle Go on your device.
Page 113 SETTING UP CIRCLE GO...
Page 114 How Does Circle Go Work? After installing Circle Go, all of your Go-enabled device’s Internet activity will be handled by Circle. However, while all Internet traffic on your device will go through Circle’s systems, all your history continues to reside on your home Circle and is not stored anywhere else.
Page 115 Welcome to Circle Go (cont.) Circle Go impacts the way that your devices connect to the Internet, so you may be wondering if there will be a significant impact on your device's performance. There are a couple of things that are worth keeping in mind with Circle Go:...
Page 116 3. Install the Circle Go proﬁle in your iOS devices.  It's really that easy! System Requirements Because Circle Go is installed in a unique way on your phone or tablet, the system requirements are slightly different than the MyCircle app. Installing Circle Go requires: An iOS device running iOS 9 or later, or an Android device running Android 4.1...
Page 117: Mycircle App
You will need to setup and manage two apps to use Circle Go: For Administration: Circle Install this app on the device that you want to use to manage your Circle device and your Circle App Circle Go subscription. For Your Child's Device: MyCircle Install this app on any device that you want to manage using Circle Go.
Page 118 Subscribe to Circle Go Circle Go is a monthly subscription that extends the Circle features that work in the home to mobile devices, no matter which network they join. How to Start Your Subscription 1. Open the Circle app. 2. Tap the Menu icon in the top-left corner of the screen.
Page 119 Apple or Google ID, and you'll manage it there. Click here for more about managing your Circle Go subscription. Tap "Conﬁrm 1- Month Trial", and login to your Apple or Google account to conﬁrm the subscription. Circle User Manual — Circle Go...
Page 120: Circle Go
Install Circle Go Circle Go must be installed on any compatible iOS or Android that you want to manage outside your home Wi-Fi. Installing Circle Go on each of your devices is very simple, but involves using the MyCircle app rather than the Circle app.
Page 121 Install Circle Go (cont.) Begin Circle Go Installation From the MyCircle content feed, go to the Menu and tap the Circle Go button. Circle User Manual — Circle Go...
Page 122 Install Circle Go (cont.) Read Introduction Swipe through the introduction screens to get acquainted with the Circle Go installation process, then tap Enable Circle Go. Once the process begins, your iOS or Android settings will take over the main portion of the process because Circle Go involves directly managing your device.
Page 123 Tap OK to allow the MyCircle app to initiate a change to your device's administrators. In the iOS Settings. Tap More Details to order to work, Circle Go requires that the view more information about the Mobile Device Management bundle, MyCircle app is given permission to act as a device administrator.
Page 124 Install again and conﬁrm that you trust network traﬃc.” This is how MyCircle Circle to manage this device. will enforce the Circle settings on this device when it’s oﬀ the home Wi-Fi. Circle User Manual — Circle Go...
Page 125 A key icon will now appear at the top of proﬁles only takes a moment. Tap Done to your device, letting you know Circle Go has complete setup. This will return you to been enabled and is working. You will also Safari where you can read a description of be returned to your MyCircle app.
Page 126 Confirm Circle Go Installation You can conﬁrm that you were successful in installing the Circle Go proﬁle in the Circle app in this way: 1. Open the Circle app. 2. Tap the Menu icon in the top left, and then tap Circle Go.
Page 127 Circle Go status for those devices. Here is what those statuses mean: Good This status indicates that Circle Go is able to see that device, and the Circle Go system is in good working order. Warning This status indicates that Circle Go is not working for some reason.
Page 128 On the Go-Enabled device (iOS) On every device that Circle Go is enabled on, you will be able to see an item in the status bar on your iOS device that indicates that Circle Go has been enabled on that device.
Page 129 (cont.) On the Go-Enabled device (Android) On every device that Circle Go is enabled on, you will be able to see an item in the status bar on your Android device that indicates that Circle Go has been enabled on that device.
Page 130 The Circle Go VPN Circle Go is built to be smart about where and how you connect to the Internet, so the Circle Go VPN automatically turns on and off depending on the circumstances surrounding your Internet connection. Here is what you can expect:...
Page 131 VPN connections. If your school IT department has that policy, Circle Go will not work with that Wi-Fi and you will have to use cellular data to get online. Our support team can work with your school’s IT administration to make sure Circle Go works on their network.
Page 132 NEED HELP?
Page 133 Circle is Here to Help! Circle Support Center In the Circle Support Center, you can find a large collection of instructional and troubleshooting resources to help you make the most of having Circle in your home. Come visit us at https://support.meetcircle.com...
Page 134 LEGAL...
Page 135 • connected. Consult the dealer or an experienced radio/TV technician for help. • The user should not modify or change this equipment without written approval from Circle Media Inc. Modification could void authority to use this equipment. Circle User Manual...
Page 136 Circle Legal Documents Circle Terms and Conditions To read Circle’s Terms and Conditions, visit: meetcircle.com/legal/terms Circle End User License Agreement To read Circle’s End User License Agreement (EULA), visit: meetcircle.com/legal/ license Circle Privacy Policy To read Circle’s Privacy Policy, visit: meetcircle.com/legal/privacy...
Page 137 MEET CIRCLE. Internet. Reimagined. Circle Media Inc. (Circle) was founded in January 2014 with offices located in Portland, Ore. and Cypress, CA. Circle exists to develop family-centric products that redefine how we connect. Circle User Manual...