Troubleshooting - D-Link DCS-930L Install Manual

FAQs
1. What can mydlink.com do for me?
mydlink.com provides users with a quick and easy way to view or manage
multiple cameras over the Internet. You can add your camera to your
mydlink.com account after running the Installation Wizard. Users can sign
in to mydlink and access their devices under their account from a PC
connected to the Internet anytime, anywhere.
2. What is a mydlink No.? What is it used for?
Each camera has a unique 8-digit mydlink No. which will be shown on the
label on the back of your camera. This 8-digit number identifies your device,
and is required to add your device to your mydlink.com account.
3. What can I do if my DCS-930L is not working correctly?
• Try using the wizard on the included CD.
• To make sure your hardware is installed correctly, make sure that:
- the power LED is lit solid green
- your Internet connection is working
- your router's LAN & WAN connections are ok
- your router supports UPnP
- your camera is on the same network as your PC
- both your PC and camera have a working Internet connection
• If your camera is still not working, check your router and make sure it is
using the latest firmware.
4. My computer does not have a CD drive.
You can download the wizard from the www.mydlink.com/support website.
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Troubleshooting

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How do I install my DCS-930L?