Forwarding Calls - Sony Xperia XA1 Plus User Manual

To mute the ringtone for an incoming call
• When you receive the call, press the volume key.
Rejecting a Call with a Text Message
You can reject a call with a text message, sent automatically to the caller and
stored in the Messaging conversation with the contact.
You can select from a number of predefined messages available on your device, or
you can create a new message. You can also create your own personalized
message by edit the predefined ones.
To Reject a Call with a Text Message When the Screen Is Inactive
1 When an incoming call arrives, tap RESPONSE OPTIONS.
2 Select a predefined message or tap Write new message.
To Reject a Call With a Text Message When the Screen is Active
1 When an incoming call arrives, tap the heads-up notification window where
the phone number or the name of the contact is displayed.
2 Tap RESPONSE OPTIONS.
3 Select a predefined message or tap Write new message.
To Reject a Second Call with a Text Message
1 When you hear repeated beeps during a call, tap RESPONSE OPTIONS.
2 Select a predefined message or tap Write new message.
To edit the text message used to reject a call
1 Find and tap Settings > Call, choose a SIM card, and then tap Reject call
with message.
2 Tap the message that you want to edit, then make the necessary changes.
3 Tap OK.
F F orwarding Calls
You can direct calls to a different recipient, such as another phone number,
another device, or an answering service. You can also forward calls that come in on
SIM card 1 to SIM card 2 when SIM card 1 is unreachable, and vice versa. This
function is called Dual SIM reachability. You must enable it manually.
To forward calls
1 Find and tap Settings > Call.
Select a SIM card.
2
3 Tap Call forwarding > Voice and select an option.
4 Enter the number you want to forward calls to, then tap Turn on.
To turn off call forwarding
1 Find and tap Settings > Call.
2 Select a SIM card.
3 Tap Call forwarding > Voice.
4 Select an option, then tap Turn off.
To enable the Dual SIM reachability function
1 Find and tap Settings > Dual SIM > Dual SIM reachability.
2 Under Dual SIM reachability, tap the slider to enable the function.
3 Follow the on-screen instructions to complete the procedure.
If the Dual SIM reachability function does not work after you enable it, check you have
entered the phone numbers correctly for each SIM card. In some cases, the numbers are
detected automatically during setup. Otherwise, you are prompted to enter them manually.
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