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mm215 videophone
User Guide
Note: In common with most electrical and electronic equipment containing small parts,
children should not be allowed to play with this product or use it unsupervised as some
parts such as lens shrouds and cable connectors could be harmful if swallowed.
The videophone should only be used with the handset provided.
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Table of Contents
Summary of Contents for MOTIONMEDIA mm215
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Page 1: User Guide
User Guide Note: In common with most electrical and electronic equipment containing small parts, children should not be allowed to play with this product or use it unsupervised as some parts such as lens shrouds and cable connectors could be harmful if swallowed. -
Page 2: Product Support
Motion Media Web Site http://www.motion-media.com Product Support If you have a problem with your videophone: First check the Troubleshooting chapter of this manual. If you still have a problem, contact your Motion Media dealer. If this is not possible, contact: Motion Media Customer Services, UK: Tel: +44 (0)1454 635555 Fax: +44 (0)1454 635572... -
Page 3: Table Of Contents
CONTENTS IMPORTANT SAFETY INFORMATION ... . . 1 Getting started Unpacking ......4 Connecting the equipment . - Page 4 Getting the best from your videophone Advanced Settings Changing the set-up - Configuration menu ... 38 Installation menu ......39 ISDN Profile menu .
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Page 5: Important Safety Information
IMPORTANT SAFETY INFORMATION + There are no user serviceable parts inside the videophone. Access to the inside of this unit should only be carried out by approved service personnel. + Keep the videophone away from water and other liquids (except when cleaning, as directed below). - Page 6 Connection to the mains supply + Never overload mains power sockets. + In order to remove mains power from this product, you must disconnect the power plug from the mains supply socket outlet. In order to safely achieve this action, the product must be installed close to the mains supply socket outlet and be positioned in such a way that user access to the mains plug and socket connection is not restricted.
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Page 7: Getting Started
Getting started Setting up your videophone and making your first calls are quick and easy. This chapter describes very briefly how to connect up your videophone and start making calls. To get the best from your videophone you should also read the rest of this User Guide as soon as you have time. -
Page 8: Unpacking
Unpacking Unpack the videophone, retaining the packaging for future use. Check that you have received all the following items: videophone, handset and handset cord (The videophone is supplied with a protective plastic film over the LCD screen. This should be peeled off and discarded.) power supply unit and power cable ISDN cable service and warranty card... - Page 9 4. Connect the power supply Plug the power supply cable into the POWER socket on the back of the videophone. Then use the power cable to connect the power supply to the mains. If the mains outlet has a switch, switch it on. POWER Input from videophone VIDEO OUT...
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Page 10: Videophone Set-Up
Videophone set-up In most cases the videophone is ready to use without further set-up. However you may need to make a few changes to the ISDN set-up or choose a different language for the on-screen text. ✎ ISDN set-up Stand-by mode You will not need to change the default ISDN settings unless you are The videophone has a power-saving outside the UK. -
Page 11: Making Calls
Making Calls Speech calls and video calls This videophone can make and receive ordinary speech calls and various types of video calls: You make and receive ordinary telephone calls (speech calls) just as you would on any normal telephone. You can make a video call to (and receive calls from) virtually any other ISDN or Highway videophones or video conferencing system. - Page 12 The following table shows the different types of calls you can make and receive, and for each type indicates the number of ISDN B channels used and the type of equipment that you can call. Type of call Uses Calls to / from Voice phones, including Speech call Voice only...
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Page 13: Manual Dialling
Manual dialling Making a speech-only call (ordinary telephone call) 1. Lift the handset or press Handsfree. A dial tone is heard and the Speech Call screen appears: 2. Type in the number using the number buttons. 3. The Status Bar shows the progress of the call. When the far end phone is answered you can talk to the other person, just like on a normal telephone. -
Page 14: Making A Video Call
Making a video call 1. Press Video Call. The Video Call screen appears: 2. Type in the first (or only) number: If you make a mistake you can use the Left arrow button to go back and correct it. If you press OK at this stage the videophone will dial a half-rate video call . To dial a standard-rate video call you must fill in the second number. - Page 15 4. If necessary, change this number. If the videophone you are calling uses the same number for both channels you do not need to change the second number. If it uses different numbers for the two channels, use the Left arrow button to move back and change the second number: 5.
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Page 16: Redialling
Redialling The Redial button re-dials the last number you dialled, whether that was a speech call or a video call, and whether you dialled it manually or via the Phonebook. The number is briefly displayed for your information before dialling. Answering calls When a call arrives the videophone rings and displays the number on the Incoming Call screen. -
Page 17: Using The Phonebook
Using the Phonebook The Phonebook has 100 memories for you to store your most frequently used numbers so that you can dial them more easily. The memories are indexed from 0 to 99. You can store any kind of number (speech or video) in a Phonebook memory, with a name to identify it. -
Page 18: Storing A Number In The Phonebook
Storing a number in the Phonebook 1. Press Phonebook to display the first page of 10 entries currently stored in the Phonebook. 2. If necessary, use the left and right arrow keys to move through the Phonebook, a page at a time. Use the up and down arrow buttons to select an empty memory slot, then press Phonebook again. - Page 19 5. When the name is complete, use the down arrow to move into the number box(es) and enter the number(s). Enter the numbers in the same way as for manual dialling, i.e. two numbers (which may be the same) for a standard video call, or a single number for a speech call, half-rate video call or analogue video call.
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Page 21: Features
Features This chapter introduces the different components of the videophone: The videophone’s components... -
Page 22: The Camera
The camera The built-in camera is situated above the screen of the videophone. ✎ You can adjust the focusing and the tilt of the camera manually. Lens cover Attached to the back of the case is a These adjustments are best done with the large Self-view image visible, plastic lens cover which you can fit over so that you can see what effect your changes are having. - Page 23 Make a video call Video Call If no call is in progress: Make a handsfree call; Handsfree During a call: Switch from handset to handsfree operation, or clearing a handsfree call. Cancel or abort the current action. Cancel Move/remove the Picture-in-picture Self-View self-view Switch between Main and Auxiliary camera...
- Page 24 Other buttons When dialling, enter digits; Number buttons During calls, generate tones; When editing the Phonebook, enter digits and letters. Left and right arrows decrease and increase Arrow buttons the speaker volume. Up and down arrows change the screen brightness. When changing audio and video settings, these arrows increase and decrease slider values.
- Page 25 Self-view image ✎ The Self-view image shows the picture your camera sees. During video calls Using self-view to adjust this is what the person at the other end sees. Like the Picture-in-Picture the video settings feature on some TVs, it is a small image set into the main image. You see your Because the Self-view shows the caller’s picture on the whole screen, with an image of yourself.
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Page 26: The Status Bar
The Status Bar The Status Bar at the bottom of the screen gives you information about each call you make. It is normally displayed at the bottom of the screen, although you can remove it if you wish, by pressing Call Status (Shift Self-View). - Page 27 On-screen symbols Certain important information is shown by symbols at the sides of the screen. You can not remove these symbols while they are active. Outgoing audio is muted see page 25. Outgoing video is frozen or off see Freezing video on page 25 and Vid Off on page 42.
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Page 28: Menu Layout
Menu Layout Press Set-up to access the Configuration menu of the videophone. The navigation pathway for all menus off the Configuration menu is shown in the diagram below. mm215 Videophone typical Menu structure... -
Page 29: Mute Audio And Freeze Video
Mute Audio and Freeze Video Many ordinary telephones have a Mute button which turns off the microphone, so that you can still hear the person you are calling but they can not hear you. The Mute Audio and Freeze Video buttons on the videophone are similar: When you press Mute Audio your caller can no longer hear you although you can still hear them. -
Page 30: Audio And Video Settings
Audio and video settings The audio and video set up of the videophone is controlled by two buttons, Set Audio and Set Video. Each buttton controls a number of functions, accessed by toggling through the selection. Set Audio controls Audio volume, Audio Gain, Ring volume and AutoAnswer rings. -
Page 31: Generating Tones
Video settings Vertical viewing angle of the screen. View Angle You may need to adjust this if you change your ✎ sitting position or stand up. Screen viewing angle Like all LCD displays, the screen has The brightness of the picture you send to the far Brightness a much narrower range of viewing angles than a normal TV screen. -
Page 32: Using External Audio-Visual Equipment
Using external audio-visual equipment Your videophone has connectors on the back allowing you to connect additional audio-visual equipment [Chapter 4]. To simplify the use of a second camera, microphone and display, or a VCR, you can set up a second audio-visual configuration, then switch seamlessly between the main (default) configuration and this auxiliary configuration at the press of a button. -
Page 33: Connecting Other Equipment
Connecting other equipment This chapter describes how to connect extra equipment to your videophone, including: Audio-visual equipment TV set Second camera Video recorder (VCR) External connectors VIDEO IN This connector can be used for any Composite video source, such as a second camera or a VCR. -
Page 34: Audio Out
AUDIO IN This connector can be used for any Line audio source, such as a VCR or a camcorder microphone. Use the Main and Aux audio-visual configurations and the Aux button to select whether or not this input is active. When active it operates in parallel with the built-in microphone: When you are using handsfree the microphone and AUDIO IN inputs can be mixed together or separately selected;... -
Page 35: Connecting A Tv Set
Connecting a TV set Connecting your videophone to a TV set allows you to see the video picture on the TV screen and hear the sound from your TV loudspeaker. You can use the TV set as an alternative to the built-in screen and speaker, or use both at the same time. -
Page 36: Connecting A Second Camera
Connecting a second camera You can connect a second camera (such as a camcorder) to the videophone as an alternative or addition to the built-in camera. During calls use the Aux button to switch between the two cameras. Connecting the videophone to a second camera Read any instructions provided with your camera and follow them when connecting the equipment. -
Page 37: Connecting A Video Recorder (Vcr)
Connecting a video recorder (VCR) With a VCR connected to the videophone you can play pre-recorded video clips, including the soundtrack, to the other end during a video call. ✎ Because AUDIO IN can be mixed with the built-in microphone, you can Recording calls speak over the video soundtrack and continue talking to the person at the You can also use a VCR to record a... -
Page 39: Getting The Best From Your Videophone
Getting the best from your videophone There are a few steps you can take when setting up your room and using the videophone to ensure that you get the best results: Lighting As with conventional photography, correct lighting is vital to achieving the best results from your videophone. -
Page 40: Before Making A Call
If you have something very detailed to show, you can send a clear still image using the Freeze Video button, see page 25. Sound Where possible, it is better to choose a quiet environment than a noisy one. In very noisy situations you will find the handset more effective than handsfree. -
Page 41: Advanced Settings
Advanced Settings You can customise your videophone to suit your needs: If the default ISDN settings do not match your network, you will need to change them before making a call. You can select a different language for the screens and messages. You can set up the videophone to automatically answer incoming calls, and change its default behaviour. -
Page 42: Changing The Set-Up - Configuration Menu
Changing the set-up - Configuration menu 1. Press Set-Up to display the main set-up menu: 2. Use the Up and Down arrows to move the pointer to the menu you want to change, then press OK to display the current values. The different menus are dealt with individually on the following pages. -
Page 43: Installation Menu
Installation menu The Installation menu alows you to control the language settings, ISDN configuration, network restrictions and H.263 video interworking parameters Language You can change the language used for all on-screen text. ISDN ✎ Although ISDN is an international standard, in practice there are small but H.261 and H.263 important differences in the way it has been implemented in different The H.320 standard supports two... -
Page 44: Isdn Profile Menu
ISDN Profile menu This menu allows you to set up Service Profile IDs (SPIDs) or Multiple Subscriber Numbering (MSN) for your videophone. SPIDs are only required by certain ISDN networks, principally in the USA. If your ISDN provider has not given you any SPIDs then it is probably safe to assume that you do not need to use them. - Page 45 Setting up SPIDs SPID 1 / SPID 2 You must fill in both boxes, even if both SPIDs are the same. The SPID(s) associated with your first / second directory numbers. ✎ When you move into the SPID 2 box the first SPID is copied in Directory Numbers(s) automatically.
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Page 46: Preferences Menu
Preferences menu Use the Preferences menu to define the way the videophone is setup. Calls can be answered automatically, the video/audio can be set on or off, The ringer can be set a number of ways, and the sleep mode delay set. If an external camera is connected, use Cam Ctrl to set it how you wish, while H.324 Mode defines the way speech calls are converted to analogue. - Page 47 Aud Off You can also mute audio at the start of calls. You might choose to do this on video calls if you don’t need sound – for example, deaf or hearing-impaired callers using sign language – because doing so frees up the maximum amount of resource for video, improving the quality.
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Page 48: The Main And Aux Audio/Video Menus
The Main and Aux Audio/Video menus These two menus allow you to define your Main and Auxiliary audio-visual configurations, which you will be able to switch between using the Aux button. See Auxiliary audio-visual configuration on page 28 for more details. The options displayed in the diagrams are the system defaults. -
Page 49: Miscellaneous Menu
Miscellaneous menu When you select Miscellaneous, you are presented with another menu page. Use the Up and Down arrows to select an item, then press OK. Refer to page 24 for a visual display of each menu. Call Info menu This menu provides information about the call in progress. -
Page 51: Troubleshooting
Troubleshooting This chapter contains information to help you if you have a problem with your videophone: Preliminary checks Message boxes Status Bar messages Re-setting the videophone Further assistance... -
Page 52: Preliminary Checks
Preliminary checks This section lists some common problems and the checks you should make before reporting a fault with your videophone. Power Indicator light not lit (No power) Check all connections. Check the mains outlet by plugging in another appliance. Indicator light red/amber May be in stand-by mode: lift the handset to see if it wakes up. - Page 53 Unable to receive incoming calls; outgoing calls OK Check that the local Numbers or MSN are correctly set if appropriates, see page 41. Check that the screen is not showing the Speech Call, Video Call or Phonebook dialling screen. You will not be able to receive calls when you are in the process of making an outgoing call.
- Page 54 Local audio / video No sound / pictures from videophone Has the volume / viewing angle setting been set too low. Have the Status Bar and the Self-view image been hidden, leaving a blank screen? (Press Self-View or Call Status to check.) Video black and white, squashed or distorted Check that you have selected the correct TV Type for your display in the audio-visual configuration, see page 44.
- Page 55 Poor video quality Is it a half-rate or analogue video call (only one channel shown on the Status Bar)? You will get much better video quality from a standard-rate digital video call. Far end videophone may have limited frame rate or resolution. The lighting or general set-up at the far end may be poor, or the far end videophone may not be properly adjusted.
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Page 56: Message Boxes
Message boxes If the videophone detects a problem it will display a message on screen, for example: To remove the message once you have read it, press OK or Cancel. Most of these messages are straightforward, but the following may need a little more explanation: “You are connected to two different videophones. - Page 57 ISDN information codes Because ISDN is digital, an ISDN phone can provide more information about network events and status than a normal telephone. If you have persistent problems with your network, this information will help your ISDN provider track down and solve the problem. Alternatively, if your videophone is not set up correctly for your network, the ISDN information codes will help you correct it.
- Page 58 ISDN info Probable cause, and corrective Meaning code action Normal events for a correctly 1 – 31 Normal event functioning videophone. No action required. Temporary ISDN network problem: 34 – 47 Resource unavailable Try call again after a short delay. Service or option not SPID set-up may be incorrect: See 49 –...
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Page 59: Status Bar Messages
Status Bar messages The Status Bar at the bottom of the screen displays messages about the progress of a call, particularly while the call is starting and ending. If there is a call-related problem the sequence may not complete properly for various reasons. The point at which it fails can help to narrow down the cause. -
Page 61: Technical Data
Technical data Power External power supply unit: 100 – 240V AC; 50–60Hz Maximum power consumption (excluding any power drawn by connected equipment): 22W Low power stand-by mode Operating environment Temperature: Operating: 0°C – 40°C Storage: -10°C – 60°C Humidity: Operating: 20% – 90% (non-condensing) Storage: 20% –... -
Page 62: External Connectors
External connectors See also the Regulatory safety statements later in this chapter regarding these connectors. Label Connector type Notes VIDEO IN Composite video Standard Phono/RCA/Cinch 75W 1V p-p VIDEO OUT AUDIO IN 17kW, 1V RMS max. Standard Phono/RCA/Cinch AUDIO OUT 600W, 300mV RMS max. -
Page 63: Network Support
Network support This videophone supports some or all of the following ISDN variants, depending on the model and country of purchase. To find out which variants are supported, cycle through the list of values available for ISDN in the Installation section of the set-up, see page 39. ISDN variant Country Notes... -
Page 64: Itu-T Standards
ITU-T standards H.320 and subsidiary Recommendations: Audio: G.711, G.722 (3.1kHz), and G.728 Video: H.261, H.263 (CIF and QCIF) Approvals and regulations This product carries the European conformity or mark. This labelling indicates that the product in conformity with requirements of European Directive 99/5/EU (covering Radio and Telecommunication Terminal Equipment). -
Page 65: Regulatory Notices
Regulatory notices Any changes or modifications to this equipment not expressly approved by the manufacturer may void the telecoms and/or safety approvals for operation of this equipment. Regulatory safety statements As required by European safety standards EN 60 950 and International standards IEC 950 and UL1950, the various connections to/from the videophone meet the following safety definitions: See Notes overleaf. - Page 66 Notes: 1. The table on the previous page provides regulatory safety information. It is not intended to explain how to set up and use the product. Before making any connection to the product please ensure that you have read and understood the contents of this user guide. 2.
- Page 67 INDEX Advanced Settings......37 Arrow buttons ......20 Audio Muting.
- Page 68 H.261 ........39 H.263 ........39 H.320 .
- Page 69 Speech calls Answering......12 Making ....... . 9 SPID SEE Service Profile ID Stand-by mode .
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