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Arrive InfoPoint ID-800 Quick Setup Manual

8 in room booking information display

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Quick Setup Guide

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Summary of Contents for Arrive InfoPoint ID-800

  • Page 1 Quick Setup Guide...
  • Page 2: Table Of Contents

    Before You Start .......... 6 Arrive InfoPoint ID-800 ™ Mounting the Device ........6 Quick Setup Guide Device Setup ..........8 Touch Screen Overview ......11 Regulatory ............13 Arrive CarePoint Foundation Software Support Services .........13 Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 3: Copyright Notice And Trademarks

    IP addresses or phone numbers in illustrative content is unintentional and coincidental. This document does not provide you with any legal rights to any intellectual property in any Arrive product. You may copy and use this document for your internal, reference purposes. Disclaimer THE SPECIFICATIONS, INFORMATION, DESIGNS, STATEMENTS, AND RECOMMENDATIONS (COLLECTIVELY, “INFORMATION”) REGARDING THE PRODUCTS IN THIS MANUAL ARE...
  • Page 4: Introduction

    InfoPoint device to optimize utilization. The InfoPoint device displays the current occupancy status of the room. It can connect to the Arrive Edgeless Media Server and fetch the room and schedules from the server. ™...
  • Page 5 To go back to home screen. Settings related to the device (data, time, HOME language, network etc. can be altered.) USB, HOST To upgrade firmware. Note: These buttons and ports are used categorically for troubleshooting. Irrelevant usage will interrupt the device functioning. Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 6: Before You Start

    1. Install and configure the Arrive Edgeless Media Server. Refer to Arrive Edgeless Media Deployment Readiness Guide and Arrive Edgeless Media Server Configuration Guide for complete guidance on the same. 2. Configure the the location, building, floor and venue in the server in Arrive Edgeless Media Server. Mounting the Device The device is wall mounted.
  • Page 7 Figure 4: Slide the device into the wall mounting plate 3. Fix the device to the wall mounting plate with the help of screws provided. Figure 5: Fixing the device into the wall mount plate Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 8: Device Setup

    In case the network switch is not PoE enabled, connect the network cable to the ethernet port (refer Figure 6). Power the device with a 5V DC supply. Figure 7: Power-on using DC supply Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 9 Accept the EULA. Figure 8: EULA 3. The device prompts for the server IP address. Enter the details. Figure 9: Enter the InfoPoint server IP address Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 10 4. The setup screen is displayed. Select the appropriate location, building, floor and venue. Figure 10: Venue setup screen-1 5. Confirm and continue to use the application as per your requirement. Figure 11: Venue setup screen-2 Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 11: Touch Screen Overview

    Allows to add a soft sticky note while the room is busy. Displays room specific information like room name, Info seating capacity, devices as configured in the server. Date Displays the current date and time. Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 12 Free and glows Red, if the room is Busy. Status Green indicates room is Free Figure 13: Status - Free Status Red indicates room is Busy Figure 14: Status - Busy Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 13: Regulatory

    Arrive Support and Services teams deliver an innovative advisory approach to help Arrive customers better utilize and derive more value from Arrive solutions. In addition to answering questions and resolving technical concerns, Arrive proactively offers valuable advice on...
  • Page 14 We work to resolve our customers’ product-specific questions and concerns however, when customers are experiencing issues outside the scope of Arrive products, we will refer customers to the appropriate resource who is best equipped to assist with those issues. These resources may be the customer’s internal personnel, an Arrive-authorized business partner, a certified consultant, or a third- party provider.
  • Page 15 *Please note that references in this document to third-party software, products or applications, does not encompass all third-party software, products and applications that Arrive provides (directly or through an authorized Arrive Business Partner) as part of a customer’s solution. Arrive CarePoint Support Coverage - Care Plans...
  • Page 16 • The third- export tools. mappings for data party software import. publisher. • Importing data into a third-party product. • Usage and configuration questions on third- party products. • Training. Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 17 Troubleshooting, installation, or configuration of your virtual environment (Citrix, HyperV, etc.). • Assistance with installation or set up of email browsers, etc. • Assistance with printer connectivity or configuration. • Training. Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 18 Arrive • Troubleshooting Services. product. stability, performance • Arrive or other problems Community. with hardware, operating systems • Your external (OS), database vendor. platforms, Internet Information Server (IIS), browsers, etc. Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 19 AIP-0800-801-QSG NOTES ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 20 AIP-0800-801-QSG NOTES ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 21 Cypress, CA 90630, USA Toll Free: +1-800-256-3560 (USA / Canada) Fax: +1-510-281-7546 Arrive Limited P.O.Box 17723 Dubai, United Arab Emirates Tel: +971 4 8819134 Fax: +971 4 8814914 www.arrivesys.com Email: info@arrivesys.com Copyright © 2014 Arrive Systems, Inc. All rights reserved.