Table of Contents
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Table of Contents
Troubleshooting
Summary of Contents for H2X THERAPOOL SE
- Page 1 OW N E R ’S MAN UAL W A T E R T O T H E E X T R E M E...
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Page 3: Record Of Ownership
MASTER SPAS OWNER’S MANUAL Welcome To Ultimate Relaxation! Thank you for choosing your new swim spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your swim spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your swim spa to its fullest. -
Page 4: Table Of Contents
TABLE OF CONTENTS Record of Ownership ......................1 Table of Contents ........................2 Safety Instructions ......................3-10 Compliance .......................... 11 VGB Suction Safety & Maintenance Instructions ............... 12-13 Glossary of Swim Spa Terminology .................. 14-16 The Advantages of EcoPur Charge .................. 17-18 ®... -
Page 5: Safety Instructions
SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS Included with your new swim spa is a safety sign. The sign is for you and your guest’s protection and is suitable for outdoor use in wet locations. The sign should be placed in a location visible to all users of the swim spa. -
Page 6: Important Safety Instructions
SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should be observed including the following: READ AND FOLLOW ALL INSTRUCTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. - Page 7 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter located on the front panel of selected swim spas and on the power cord of 120 volt convertible spas. The GFCI must be tested before each use. With the product operating, open the service door.
- Page 8 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly preg- nant women should limit water temperatures to 100˚F (38˚C). c) Before entering a swim spa, the user should measure the water tempera- ture with an accurate thermometer since the tolerance of water tempera- ture-regulating devices varies.
- Page 9 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the swim spa are in use. Damaged covers can be hazardous to small children and adults with long hair.
- Page 10 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the swim spa it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
- Page 11 SAFETY INSTRUCTIONS WARNING: CHILDREN SHOULD NOT USE SWIM SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION. AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS SURVEILLANCE. WARNING: DO NOT USE SWIM SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
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Page 12: Safety Instructions
SAFETY INSTRUCTIONS WARNING: DO NOT USE A SWIM SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENU- OUS EXERCISE. AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT APRÉS UN EXERCISE FATIGANT. WARNING: PROLONGED IMMERSION IN A SWIM SPA OR HOT TUB MAY BE INJUROUS TO YOUR HEALTH. -
Page 13: Compliance
Compliance Relax and rest assured that your Master Spas manufactured swim spa has been built with safety in mind. We manufacture our self-contained swim spas to meet a stringent list of industry standards. Our jetted swim spas comply with the following industry standards: •... -
Page 14: Vgb Suction Safety & Maintenance Instructions
VGB Suction Safety & Maintenance Instructions VGB 2008: WARNING Read and follow all instructions in this manual and on the suction fitting. Failure to follow instructions can cause severe injury and/or death. Failure to remove pressure test plugs and/or plugs used in winterization of the spa/swim spa from the suction outlets can result in an increased potential for suction entrapment. -
Page 15: Vgb Suction Safety & Maintenance Instructions
VGB Suction Safety & Maintenance Instructions TO REDUCE THE RISK OF ENTRAPMENT HAZARDS: • Never use a spa/swim spa if any suction outlet component is damaged, broken, cracked, missing, or not securely attached. • Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately. -
Page 16: Glossary Of Swim Spa Terminology
GLOSSARY OF SWIM SPA TERMINOLOGY Your new Master Spas swim spa features a variety of jets. All jets, regardless of style return the water to the swim spa. Air is mixed with the water by using the air controls (if equipped) creating a vigorous massage. - Page 17 GLOSSARY OF SWIM SPA TERMINOLOGY 9. PERSONAL REMOTE CONTROL (if equipped) Select swim spa models may have an additional remote which allows the user to control the jet therapy while remaining in the seat (if applicable). By pressing the control one time, you will activate the pump.
- Page 18 The on/off control for the lighting in your swim spa is located on the topside control panel near the therapy seats. 24. EXERCISE/SWIM JETS (H2X Swim Spas) These large jets are grouped at the end of your swim spa to offer water flow for exercising against. A jet diverter valve may control the flow for these jets.
- Page 19 THE ADVANTAGES OF EcoPur Charge ® The EcoPur ® Charge is made from Master Spa’s patented filtration fabric. This fabric is wound tightly into a nautilus master core, creating a catalytic cell. The nautilus fabric cell is encased by a unique “spring core”...
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Page 20: The Advantages Of Ecopur Charge
THE ADVANTAGES OF EcoPur Charge ® ECOPUR CHARGE INSTALLATION ® Master Spas Outer Filter EcoPur ® Charge Step 1: Insert EcoPur ® Charge in to outer filter. Step 2: Twist EcoPur ® Charge clockwise to lock in place while holding on to outer filter. When snapped in to locked position, EcoPur ®... -
Page 21: Water Chemistry Terms You Should Know
WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into Water Maintenance, here are some terms to help you. Parts per million, or ppm: This is a form of measurement used in most pool or swim spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item, but of equal size. -
Page 22: Water Chemistry Terms You Should Know
WATER CHEMISTRY TERMS YOU SHOULD KNOW Sanitizers: Germs and bacteria enter the water from the environment and the human body; a sanitizer keeps the water balanced and safe to use. Either chlorine or bromine can be used as a sanitizer to create a healthy water environment. A. -
Page 23: Why Are Chemicals Important In A Swim Spa
WHY ARE CHEMICALS IMPORTANT IN A SWIM SPA 1. Evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the swim spa or a scale build up inside the equipment. -
Page 24: Water Maintenance
WATER MAINTENANCE – START-UP Step 1: Your swim spa should be filled using a Pre-filter, which can be obtained from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill. Never use more then 50% softened water when filling the swim spa. -
Page 25: Schedule
WATER MAINTENANCE – SCHEDULE BEFORE EACH USE Check swim spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. Free chlorine level should be 2.0 - 4.0 ppm. Appropriate levels should be present before use of the swim spa. - Page 26 WATER MAINTENANCE – SCHEDULE AS NEEDED If water looks hazy, check PH and Total Alkilinity, and treat with chlorine*. Always refer to the chemical manufactures dosage recommendations listed on the container. Free chlorine levels should be maintained between 2.0 - 4.0 ppm. These are general recommendations for water maintenance that may vary by usage and bather load.
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Page 27: Troubleshooting Guide
WATER MAINTENANCE – TROUBLE-SHOOTING GUIDE PROBLEM POSSIBLE CAUSES HOW TO FIX IT CHLORINE ODOR Excessive chlorine Shock water with oxidizer/non-chlorine shock treatment Low pH Adjust pH if necessary WATER ODOR Low levels of sanitizer Adjust sanitizer level with chlorinating granules pH out of range Adjust pH if necessary Bacteria or algae growth... -
Page 28: Regular Maintenance Procedures
Regular Maintenance Procedures NOTE: These maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. CLEANING JETS The majority of jets in your swim spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present. - Page 29 REGULAR MAINTENANCE PROCEDURES NOTE: These maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. CARE OF LAMINAR FLOW JETS: In order to keep your Laminar Flow Jets operating properly, follow these instructions in sequence: - Turn off Laminar Flow Jets - Remove outer ring by turning face counter clockwise - Remove internal Jet insert with a pair of needle nose pliers...
- Page 30 2. Remove any large or floating debris from the filter area. Slide filter face plate up and out slowly. For the H2X Therapool models, remove filter lid located on top of filter weir to access filters and skip to step 6. All other models move to step 3.
- Page 31 REGULAR MAINTENANCE PROCEDURES NOTE: These maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. CARE OF YOUR SWIM SPA PILLOWS • Your swim spa pillows should be rinsed periodically to remove chemical residue. This helps improve pillow lifespan and slows down deterioration of the pillows (i.e.
- Page 32 REGULAR MAINTENANCE PROCEDURES NOTE: These maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. STAINLESS STEEL Master Spas uses stainless steel in a number of our swim spas. Its lasting beauty and resistance to corrosion make it an excellent material for handrails and jets faces.
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Page 33: Regular Maintenance Procedures
Regular Maintenance Procedures Note: These maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. DRAINING YOUR SWIM SPA Due to the physical size of the swim spa, we recommend draining your swim spa with a submers- ible sump pump. -
Page 34: Swim Spa Troubleshooting Guide
SWIM SPA TROUBLE SHOOTING GUIDE Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current device). Be sure all local electrical codes are followed. NOTHING ON THE SWIM SPA OPERATES 1. Check the control panel display for any messages. If there is a message, refer to the diagnostic sec- tion on that model swim spa. - Page 35 SWIM SPA TROUBLE SHOOTING GUIDE Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current device). Be sure all local electrical codes are followed. SWIM SPA NOT HEATING If the swim spas heater has failed, the majority of the time it will trip the GFCI breaker. If the swim spa is not heating and has not tripped the breaker, please follow these steps: 1.
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Page 36: Winterizing & Storing Your Swim Spa
Winterizing & Storing Your SWIM Spa WINTERIZING YOUR SWIM SPA Your swim spa is designed to be used year round in any type of climate. However, if you decide you don’t want to use your swim spa in the winter, you must drain it and follow the winterizing steps listed below.* Disclaimer: Master Spas does not recommend winterizing your swim spa. -
Page 37: Model Specifications
MODEL SPECIFICATIONS DO NOT DIVE. -
Page 38: Installation Instructions
SITE PREPARATION / GENERAL GUIDELINES Swim spa installation is simple when properly planned. It is important that you read the following information carefully and consult with your Master Spas dealer. 1) Access - The actual dimensions of your new swim spa will determine the amount of space that is needed in moving the swim spa from curbside to its final installation area. - Page 39 SITE PREPARATION / GENERAL GUIDELINES GUIDELINES FOR PARTIALLY OR FULLY RECESSED INSTALLATION Swim Spas manufactured by Master Spas are designed to be installed in a variety of settings. One of which is installing below grade. Should a swim spa be installed below the level of the site drain- age system (below grade), a system for preventing water collecting and pooling must be designed based on the requirements of the local authority having jurisdiction.
- Page 40 SITE PREPARATION / GENERAL GUIDELINES DO NOT DIVE. DO NOT DIVE.
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Page 41: Electrical Requirements
ELECTRICAL REQUIREMENTS Configuration 2 - 240V, 50A GFCI Note: Electrical requirements by model is shown in Model Specifications. Only electrical configurations pertain- ing to the models referenced in this manual are shown. ELECTRICAL REQUIREMENTS HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment... -
Page 42: Configuration 2
ELECTRICAL REQUIREMENTS Configuration 2 - 240V, 50A GFCI MAIN ELECTRICAL PANEL (HOUSE) WHT - White Neutral BLK - Black Hot, Line 1 RED - Red Hot, Line 2 GND - Ground 50 AMP GFCI TEST *SWIM SPA CONTROL SYSTEM CONFIGURATION 2 240V, 50A GFCI *Refer to wiring diagram inside swim spa control... - Page 43 ELECTRICAL REQUIREMENTS Configuration 6 - Dual 240V, 50A GFCI Services Note: Electrical requirements by model is shown in Model Specifications. Only electrical configurations pertain- ing to the models referenced in this manual are shown. ELECTRICAL REQUIREMENTS This configuration requires 2 independent, dedicated services. Dual 240V, 50A GFCI Services HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS...
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Page 44: Configuration 6
ELECTRICAL REQUIREMENTS Configuration 6 - Dual 240V, 50A GFCI Services MAIN ELECTRICAL PANEL (HOUSE) WHT - White Neutral BLK - Black Hot, Line 1 RED - Red Hot, Line 2 GND - Ground 240V, 50A GFCI 240V, 50A GFCI TEST TEST CONFIGURATION 6 240V, 50A GFCI... -
Page 45: Initial Swim Spa Setup
Initial Swim spa setup Put swim spa in final position that allows for access to equipment and swim spa components. Remove skirt panels “A” and “B” to access the electrical connections inside the swim spa. The junction box (MP Swim Spas Only), swim spa control system(s) and majority of the equip- ment in your swim spa can be accessed by removing access panels “A”... -
Page 46: Operating Instructions
Swim spa Controls - Icon Spa Touch The Main Screen DO NOT DIVE. DO NOT DIVE. -
Page 47: Swim Spa Controls - Mp30
Swim spa Controls The Main Screen SWIM SPA STATUS Important information about swim spa operation can be seen on the Main Screen. Most features, including Set Temperature adjustment, can be accessed from this screen. - Page 48 Swim spa Controls The Main Screen ICON SPECIFICATIONS = High Temperature Range = Low Temperature Range = Ready Mode = Ready And Rest Mode = Rest Mode = Filter1 Mode = Filter2 Mode = Filter1 and 2 Mode = Ozone is Running. If you don't see the icon that means the Ozone is OFF. = Cleanup Cycle is Running.
- Page 49 Swim spa Controls The Main Screen ICON SPECIFICATIONS 14. Temperature Scale: Indicates if the temperature is in = Fahrenheit or = Celsius. 15. Current water temperature: Displays current water temperature. 16. Setting Icon: = Settings is Active = Settings is Inactive Takes you to Settings Menu Screen Where the available specific features that can be adjusted for the control can be adjusted.
- Page 50 Swim spa Controls The Main Screen MESSAGES At the bottom of the screen, at certain times an indicator may appear showing that a message is waiting. Touch this indicator to go to the Message Display Screen. On that Screen some of the messages can be dismissed.
- Page 51 Swim spa Controls The Set Temperature Set Temperature Set Temperature Down SET TEMPERATURE Press Up or Down once to display the Set Temperature (indicated by a flashing ºF or ºC). Press Up or Down again to modify the Set Temperature. The Set Temperature changes immediately. If you need to switch between High Temperature Range and Low Temperature Range you need to go to the Settings Screen.
- Page 52 Swim spa Controls The Spa Screen ALL EQUIPMENT ACCESS The Spa Screen shows all available equipment* to control. The display shows icons that are related to the equipment installed on a particular swim spa model, so this screen may change depending on the installation.
- Page 53 Swim spa Controls Common Buttons VALUES INCREMENT/DECREMENT If an Up or Down button is shown and pressed when on an editing page, and a value has been selected (highlighted), the value can be incremented by pressing the up arrow or decremented by pressing the down arrow.
- Page 54 Swim spa Controls Common Buttons EXITING SCREENS The Back button is on every screen except the Main Screen, the Priming Mode Screen are a Message Display Screen. When you see only this button, or this button plus an Inactive Save Button, it means Back or Exit. It appears on editing screens before you have changed any value, as well as on all other screens.
- Page 55 Swim spa Controls Common Buttons PAGE RIGHT/LEFT If there is a right arrow at the bottom of the screen, it takes you to the next page. If there is a left arrow at the bottom of the screen, it takes you to the previous page. PAGE UP/DOWN If an Up or Down button is shown and pressed when on a page with a text list, the list can be scrolled a page at a time.
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Page 56: The Settings Screen
Swim spa Controls The Settings Screen PROGRAMMING, ETC. The Settings Screen is where all programming and other swim spa behaviors are controlled. Each icon on the Settings screen takes you to a different screen, where one or more setting may be viewed and/or edited. - Page 57 Swim spa Controls The Settings Screen HEAT MODE – READY VS. REST In order for the swim spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-speed pump (Pump 1) or a circulation pump.
- Page 58 Swim spa Controls Fill it up! PREPARATION AND FILLING Fill the swim spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.
- Page 59 Swim spa Controls Swim spa Behavior PUMPS On the Spa Screen, select a “Jets” button once to turn the pump on or off, and to shift between low- and high-speeds if equipped. If left running, the pump will turn off after a time-out period. Non-Circulation Systems The low-speed of pump 1 runs when the blower or any other pump is on.
- Page 60 Swim spa Controls Swim spa Behavior FREEZE PROTECTION If the temperature sensors within the heater detect a low enough temperature, then the water devices automatically activate to provide freeze protection. The water devices will run either continuously or periodically depending on conditions. CLEAN-UP CYCLE (OPTIONAL) When a pump is turned on by a button press, a clean-up cycle begins 30 minutes after the pump is turned off or times out.
- Page 61 Swim spa Controls Time-of-Day BE SURE TO SET THE TIME-OF-DAY Setting the time-of-day is important for determining filtration times and other background features. The Heat Icon on the Settings Screen takes you to a screen where you control the Time-of-Day. On the Time-of-Day screen, simply select the Hours and Minutes.
- Page 62 Swim spa Controls Adjusting Filtration MAIN FILTRATION Using the same adjustment as Setting the Time, Filter Cycles are set using a start time and a duration. Each setting can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically. The Filter Icon on the Settings Screen takes you to a screen where you control the Filter Cycles.
- Page 63 Swim spa Controls Adjusting Filtration PURGE CYCLES In order to maintain sanitary conditions, as well as protect against freezing, all pumps will purge water from their respective plumbing by running briefly at the beginning of each filter cycle. If the Filter Cycle 1 duration is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin.
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Page 64: Restricting Operation
Swim spa Controls Restricting Operation The control can be restricted to prevent unwanted use or temperature adjustments. Locking the Panel prevents the controller from being used, but all automatic functions are still active. Locking the Settings allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted. - Page 65 Swim spa Controls Additional Settings HOLD - M037* Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last for 1 hour unless the mode is exited manually. If swim spa service will require more than an hour, it may be best to simply shut down power to the swim spa.
- Page 66 Swim spa Controls The Utilities Screen UTILITIES The Utilities Icon in the Settings Screen takes you to the Utilities Screen. The Utilities Screen may contain the following: FAULT LOG The Fault Log is a record of the last 24 faults that can be reviewed by a service tech. Use the Up and Down buttons to view each of the Faults.
- Page 67 Swim spa Controls Additional Settings UNITS SCREEN The Units Icon on the Settings Screen takes you to the Units Screen. Press “Temp Display” to change the temperature between Fahrenheit and Celsius. Press “Time Display“ to change the clock between 12 hr and 24 hr display. REMINDERS The Reminder Icon on the Settings Screen takes you to the Reminders screen.
- Page 68 Swim spa Controls Additional Settings CLEANUP CYCLE Cleanup Cycle Duration is not always enabled, so it may not appear. When it is available, set the length of time the heat/filter pump will run after each use. 0-4 hours are available. Setting to 0.0 Hr prevents the Cleanup Cycles from running.
- Page 69 Swim spa Controls Information SYSTEM INFORMATION The System Information Screen displays various settings and identification of the particular system. System Model Displays the Model Number of the System. Panel Version Displays a number of the software in the topside control panel. Software ID (SSID) Displays the software ID number for the System.
- Page 70 Swim spa Controls Utilities – GFCI Test Feature The Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) is an important safety device and is required equipment on a hot tub installation. Forcing the GFCI Trip Test (North America Only) Touching the GFCI Test Icon on the Utilities Screen takes you to the GFCI Test screen.
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Page 71: General Messages
Swim spa Controls General Messages Most messages and alerts will appear at the bottom of the normally used screens. Several alerts and messages may be displayed in a sequence. WATER TEMPERATURE IS UNKNOWN After the pump has been running for 1 minute, the temperature will be displayed. POSSIBLE FREEZING CONDITION A potential freeze condition has been detected, or the Aux Freeze Switch has closed. - Page 72 Swim spa Controls Heater-Related Messages THE WATER FLOW IS LOW – M016** There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. THE WATER FLOW HAS FAILED* –...
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Page 73: Miscellaneous Messages
Swim spa Controls Sensor-Related Messages SENSORS ARE OUT OF SYNC – M015** The temperature sensors MAY be out of sync by 3°F (1°C). Call for service if this message does not disappear within a few minutes. SENSORS ARE OUT OF SYNC -- CALL FOR SERVICE* – M026** The temperature sensors ARE out of sync. - Page 74 Swim spa Controls System-Related Messages PROGRAM MEMORY FAILURE* – M022** At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. THE SETTINGS HAVE BEEN RESET (PERSISTENT MEMORY ERROR)* – M021** Contact your Master Spas dealer or service organization if this message appears on more than one power-up.
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Page 75: Reminder Messages
Swim spa Controls Reminder Messages GENERAL MAINTENANCE HELPS Reminder Messages can be suppressed by using the Reminders Screen. Reminder Messages and frequency may vary. These are general messages to remind users about normal swim spa maintenance. Some messages may not apply depending on the actual equipment in the swim spa. - Page 76 Swim spa Controls Reminder Messages CLEAN THE COVER May appear on a regular schedule, i.e. every 30 days. Vinyl covers should be cleaned and condi- tioned for maximum life. TREAT THE WOOD May appear on a regular schedule, i.e. every 180 days. Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life.
- Page 77 Swim spa Controls - MP30 Main Menus NAVIGATION Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. Some panels have separate WARM (Up) and COOL (Down) buttons, while others have a single TEMPERATURE button. In the navigation diagrams Temperature buttons are indicated by a single button icon.
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Page 78: Priming The Pumps
Swim spa Controls Initial Start-Up PREPARATION AND FILLING Fill the swim spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process. -
Page 79: Freeze Protection
Swim spa Controls Swim spa Behavior PUMPS Press JETS or AUX button once to turn the pump on or off, and to shift between low and high speeds if equipped. If left running, the pump will turn off after a time-out period. If the swim spa is in Ready Mode, Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the swim spa temperature (polling) and then to heat to the set temperature if needed. - Page 80 Swim spa Controls Temperature & Temp Range ADJUSTING THE SET TEMPERATURE When using a panel with Up and Down buttons (Temperature buttons), pressing UP or DOWN will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button.
- Page 81 Swim spa Controls Mode - Ready & Rest In order for the swim spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a 24 hour circulation pump. If the heater pump is a 2-Speed Pump 1, Ready Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display.
- Page 82 Swim spa Controls Flip (Invert Display) NOTE: Some panels may have a dedicated FLIP button, which allows the user to flip the display with a single button-press. Adjusting Filtration MAIN FILTRATION Filter cycles are set using a duration. Each setting can be adjusted in 1 hour increments. Filter Cycle 1 and Filter Cycle 2 (if enabled) are set to the same duration.
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Page 83: Water Is Too Hot
Swim spa Controls General Messages PRIMING MODE Each time the swim spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing. - Page 84 Swim spa Controls Heater Related Messages HEATER FLOW IS REDUCED There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. HEATER FLOW IS REDUCED* There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled.
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Page 85: Sensor Related Messages
Swim spa Controls Sensor Related Messages SENSOR BALANCE IS POOR The temperature sensors MAY be out of sync by 2°F or 3°F. Call for service. SENSOR BALANCE IS POOR* The temperature sensors failed to balance and have remained out of sync for more than 1 hour. Call for service. -
Page 86: System Related Messages
Swim spa Controls System Related Messages MEMORY FAILURE - CHECKSUM ERROR* At power up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. MEMORY WARNING - PERSISTENT MEMORY RESET* Appears after any system setup change. -
Page 87: Swim Spa Controls - Pump Diagrams
Swim Spa Controls - Pump Control Diagram Therapool SE Pump 1 A/B Diverter Pump 2B Air Control Pump 1B Pump 1B Pump 2 Pump 1A Air Control Pump 1A Pump 2 Water Feature Control REV. 122017 DO NOT DIVE. - Page 88 Swim Spa Controls - Pump Control Diagram Therapool D Pump 2 A/B Diverter Pump 1 A/B Diverter Pump 2B Air Control Pump 1B Pump 1B Pump 2B Pump 2A Pump 2A Pump 1B Pump 2A Air Control Air Control Pump 1A Air Control Pump 1A Pump 2A...
- Page 89 Swim Spa Controls - Pump Control Diagram Trainer 12 DO NOT DIVE.
- Page 90 Swim Spa Controls - Pump Control Diagram Trainer 15 & 15D DO NOT DIVE.
- Page 91 Swim Spa Controls - Pump Control Diagram Trainer 18 DO NOT DIVE.
- Page 92 Swim Spa Controls - Pump Control Diagram Trainer 19 & 19D DO NOT DIVE.
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Page 93: Fusion Air Sound System (If Equipped)
Fusion Air Sound SyStem (if equipped) Remote COntrol Power & Syncing WARNING – Never remain in your swim spa longer than 15 minutes per session when the water temperature is above 98˚F. If you wish to spend more time in your swim spa, whether enjoy- ing music, or just lounging, be sure to keep the swim spa water at or below body temperature (98.6˚F). - Page 94 Fusion Air Sound SyStem (if equipped) Explanation of controls STEREO OUTPUTS Internal stereo module has capabilities for Bluetooth, FM Radio, AUX and USB. There is no external capabilities for AUX and USB. For this reason, these inputs will not be applicable when seen on remote. Simply use Mode to rotate back to either Bluetooth input or FM.
- Page 95 Fusion Air Sound SyStem (if equipped) Listening to Devices PAIR WITH BLUETOOTH DEVICE 1. Switch on your Bluetooth device. 2. Select ‘AQUATIC AV’ from the list of available devices to pair (no password is needed). LISTENING VIA BLUETOOTH DEVICE MODE 1.
- Page 96 Fusion Air Sound SyStem (if equipped) Listening to devices ENTER FM RADIO MODE MODE 1. Press (MODE) on the remote control to switch to FM radio mode. PAIR 2. Press (PLAY/PAUSE) to mute or unmute the audio. If this is the first time you listen to FM radio, the default frequency will be 87.5MHz, as shown on the remote LCD.
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Page 97: Additional Features
Fusion Air Sound SyStem (if equipped) Additional features AUDIO MENU The BlueCube+ Media Player is equipped with an audio DSP (Digital Signal Processor) to provide preset listening experiences for different music types. 1. To enter audio menu, press (AUDIO) button once on AUDIO the remote control. -
Page 98: Wave Lighting (If Equipped)
Wave Lighting (if equipped) Set into a decorative SoftTread insert, this laser LED light provides a warm and inviting glow to the exterior of your swim spa at night and looks great as part of your backyard design. The Wave Light Package is available for most deep swim spa models. -
Page 99: Wifi Module (If Equipped)
Wi-Fi Module (if equipped) Remotely control the operations of your swim spa via an optional integrated Wi-Fi module that works with the Balboa Water Group Wi-Fi Spa Control App. This app is available for Apple® or Android® devices. Please refer to the Balboa Water Group website and mobile device app for operation information. -
Page 100: Mast3Rpur (If Equipped)
Mast3rPur (if equipped) Note: This regular maintenance for the Mast3rPur system is not covered under the warranty of the swim spa. Your Master Spas Dealer or Service Center can be contacted to schedule this mainte- nance. WARNING: BEFORE PERFORMING ANY MAINTENANCE ON THE MAST3RPUR SYSTEM, MAKE SURE THE SWIM SPA IS SHUT DOWN. - Page 101 Mast3rPur (if equipped) b. Installing the UV Lamp Make sure to handle the new lamp by the ceramic endcaps and clean the UV Lamp before installation if needed. ii. Slowly place the UV Lamp into the Lamp Retainer until the top of the UV Lamp is pushed past the tabs on the Lamp Retainer.
- Page 102 Mast3rPur (if equipped) e. Quartz Tube Installation Place the Sealing Ring on the Quartz Tube 3/4 inch from the open end. ii. Insert the Quartz Tube partially into the UV Chamber Cap. Place the Lamp Retainer over the open end of the Quartz Tube and slowly push in until it is touching the UV Chamber Cap. iii.
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Page 103: Softtread ™ Floor System By Swimdek ® (If Equipped)
SoftTread ™ Floor System by SWIMDek ® (if equipped) The exclusive SoftTread Nonslip Comfort Floor System by SwimDek is available as a premium option on swim spas manufactured by Master Spas to provide better grip, traction and comfort on both the steps and floor of the swim spa. Making our swim spas as safe and easy as possible to use while getting in, out, or exercising. -
Page 104: Swim Spa Care & Maintenance Record
SWIM SPA CARE AND MAINTENANCE RECORD MAINTENANCE AVERAGE TIMETABLES Below is a list of routine maintenance and the guidelines on how often they should be done. The frequency in which these actions should be performed may vary depending on bather load and how often you use your swim spa. - Page 105 SWIM SPA CARE AND MAINTENANCE RECORD MAINTENANCE PERFORMED DATE DATE DATE _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________...
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Page 106: Swim Spa Care & Maintenance Record
SWIM SPA CARE AND MAINTENANCE RECORD MAINTENANCE PERFORMED DATE DATE DATE _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________... - Page 108 Customer Support: www.masterspas.com/resources 6927 Lincoln Parkway, Fort Wayne, IN 46804 800.860.7727 CustomerService@MasterSpas.com The manufacturer reserves the right to change specifications or features without notice. As a manufacturer of swim spas and related products we stand behind every product we produce pursuant to those representations which are stated in our written limited warranty.
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Do you have a question about the THERAPOOL SE and is the answer not in the manual?
Questions and answers
what mode to put my trainer 15d for lowest power consumption thanks randy
Set your H2X SE Trainer 15D to "Rest Mode" for the lowest power consumption.
This answer is automatically generated