SCW Admiral Line Software Operation Manual
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SCW Admiral Line Software Operation Manual

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Software Operations Manual
Admiral and Imperial Line

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Summary of Contents for SCW Admiral Line

  • Page 1 Software Operations Manual Admiral and Imperial Line...
  • Page 2 Thank you for purchasing our product. Contact your local dealer if you have any questions or feedback. No part of this manual may be copied, reproduced, translated, or distributed in any form or by any means without prior consent in writing from our company. Disclaimer CAUTION! The default password is intended only for your first login and should be...
  • Page 3 responsible for any consequences resulting from illegal operations of the device. The illustrations in this manual are for reference only and may vary depending on the version or model. The screenshots in this manual may have been customized to meet specific requirements and user preferences.
  • Page 4 Contents Preface ....................1 Part I Local Operations ................1 1 Before You Begin .................. 1 Login ......................2 Local Operations ................... 2 2 Initial Configuration ................7 Preparation ....................7 Wizard ......................7 3 Live View .................... 10 Live View Status ..................10 Window Toolbar ..................
  • Page 5 Setting a Preset Patrol ................32 Setting a Recorded Patrol ................34 6 Recording and Snapshot ..............34 Encoding Settings ..................35 Scheduled Recording and Snapshot ............38 Motion Detection Recording and Snapshot ..........39 Alarm Triggered Recording and Snapshot ..........41 Manual Recording and Snapshot ..............
  • Page 6 9 Alarm ....................57 Alarm Input and Output ................57 Motion Detection ..................59 Tampering Detection .................. 60 Video Loss ....................61 VCA ......................62 Alert ......................66 Buzzer ......................67 Alarm-Triggered Actions ................67 Manual Alarm ..................... 68 10 VCA Search ..................68 Behavior Search ..................
  • Page 7 13 System Configuration ................ 84 Basic Configuration ..................84 Time Configuration ..................84 Serial Port Configuration ................86 User Configuration ..................86 Security Configuration ................87 Hot Spare Configuration ................89 14 System Maintenance ................ 91 System Information..................91 Network Information .................. 93 Log Query ....................
  • Page 8 Appendix B Acronyms................107 Appendix C FAQs ................. 108...

  • Page 9: Preface

    Preface This manual describes how to use your NVR locally or on the Web interface. In this manual, the terms IP camera and IPC refer to the same thing: network camera, which requires a connection to the network. And the IP device mentioned in this manual refers to an IP camera (also known as network camera) or a Digital Video Server (DVS).

  • Page 10: Login

    Login Use the default username admin and password 12345scw for your first login. CAUTION! The default password is intended only for the first login and should be changed to a strong one containing at least eight characters including uppercase and lowercase letters, digits and symbols after your first login to ensure security.

  • Page 11: Front Panel Buttons

    Name Action Description Double-click Enter or exit full screen mode in live view. Draw or move a rectangle on the screen, for Drag example, a motion detection area. Show the shortcut menu. Exit zoom. Right Click button Exit the current window when Cancel or Exit is displayed.
  • Page 12 Button Description Confirm an operation, or start/pause the playback. Press this button to start up or shut down the NVR. To shut down, press this button and hold for at least 3 seconds till a message appears on your monitor. Click Yes. Note: This shutdown operation can be performed only when you have logged in to the system.
  • Page 13 Button Description Enter 6, M, N, or O; or enable or disable arming. Enter 7, P, Q, R, or S; or take a snapshot. Enter 8, T, U, or V. Enter 9, W, X, Y, or Z. Enter 0 or a space. Delete Switch the input method.

  • Page 14: Remote Control

    Button Description playback. Remote Control Table 1-4 Functions of the Buttons on the Remote Control Button Function Press this button to start up or shut down the NVR. To shut down, press this button and hold for at least 3 seconds till a message appears on your monitor.

  • Page 15: Initial Configuration

    Button Function UP and DOWN: Variable speed forward or rewind in full screen. LEFT and RIGHT: Rewind or forward 30 seconds in full screen. Press to navigate to the next window when multiple windows are displayed. Exit. Switch to the corresponding channel in live view Alphanumeric mode.
  • Page 16 NOTE! You may change the setting under System > Basic. If a QR code is displayed, you may scan the code to download an app and use the app to control your NVR. 2. Enter the default admin password 12345scw and then click Next. CAUTION! The default password is intended only for the first login and should be changed to a strong one containing at least eight characters including...
  • Page 17 Set the IP address, subnet mask, and default gateway. Use the default settings for other parameters unless modification is necessary. Review the settings and then click Next. NOTE! If your NVR has more than one Network Interface Card (NIC), you may configure the NICs and choose one for default route.

  • Page 18: Live View

    NOTE! You may also edit wizard settings by clicking Wizard under System > Basic. Live View Live View Status The following icons are used to indicate alarms, recording status, and audio status in a live view window. Table 3-1 Live View Window Icons Icon Description Tampering alarm...

  • Page 19: Window Toolbar

    Description The IP device is online, and live video is displayed. The IP device is online, but the NVR has insufficient capacity to decode streams from the IP device. No permission to view live video from the IP device. The IP device is offline. No IP device is linked to the window.

  • Page 20: Screen Toolbar

    Icon Description Rest your mouse pointer on the icon to view live video information. Or click it to view the channel number, camera name, IP address, connection status and recording status. Two-way audio with the front-end device. Clicking stops two-way audio. The sound volume is adjustable. Click to turn on audio.

  • Page 21: Shortcut Menu

    Icon Description Click to display the cloud service window. You may scan the QR code and download an app to manage your NVR. Click to automatically hide the toolbar, or click lock. Shortcut Menu A shortcut menu as shown below appears when you right-click in a window.

  • Page 22: Sequence Operation

    Menu Description counterclockwise), and then use the Image Rotation parameter under Camera > Image to rotate images accordingly. Main/Aux Switch live video from different video output. Monitor Display the PTZ control window for the first PTZ camera in PTZ Control live view.

  • Page 23: Zoom

    NOTE! The default sequence interval is eight seconds and can be set under System > Preview. Zoom Zoom in on an area of images in a window for details. Click the window and then click on the window toolbar.

  • Page 24: Image Configuration

    In the small window in the lower right corner, click and drag your mouse to specify the area to zoom in on. The image in the main window zooms in. The following shows an example. NOTE! The system adjusts the area automatically according to the window size and its aspect ratio.

  • Page 25: Preview Configuration

    Select a mode from the drop-down list according to the surveillance scenario, and then adjust contrast, hue, saturation and brightness as needed. The settings available may vary with device model. Click OK to save the settings and exit. Preview Configuration Normally, live view (video) is available after you complete the basic setup by following the wizard.
  • Page 26 Step 2: Click window 2 on the right, and then click D1 under Camera on the left. Now D1 appears in window 2. Click Apply to save the settings.

  • Page 27: Channel Configuration

    Advanced Configuration Click the Advanced tab and then select Sub Stream First so the NVR uses the sub stream to establish live video from multiple cameras simultaneously. This function is disabled by default. Channel Configuration Channel Management This chapter describes how to add and manage IP devices in your NVR. The IP devices mentioned in this manual mainly refer to IP camera (or network camera);...
  • Page 28 NOTE! under Status means an IP device is added successfully, and you may click to view live video from the IP device. means the IP device is offline, and you may view the cause by resting the mouse pointer on the The idle bandwidth is displayed to indicate current bandwidth available for receiving streams.
  • Page 29 NOTE! For a Digital Video Server (DVS), a window appears when you click Add, and you need to select channels to add the connected cameras. Option 2 This option is not applicable to NVRs with PoE ports or switching ports. Click in a window.
  • Page 30 NOTE! appears under Status if the power output from a PoE port is below or above the rated power of the connected camera. Option 4 Use this option only when the IP device to add supports the standard RTSP, and all you need from the IP device are just view live and playback. IP devices added in this way cannot be configured from the NVR.
  • Page 31 Edit settings in the Add/Modify window as needed, including the IP address, username and password, and then click Add. Check status in the camera list. Managing an IP Device Manage IP devices under Camera > Camera > Camera. Click to edit settings including the protocol, IP address, port number, username and password.

  • Page 32: Osd Configuration

    Set the parameters, and then click Apply to save the settings. Advanced Functions Upgrade connected IP cameras by cloud ( ) or by disk ( ), or restore factory default settings for cameras under Camera > Camera > Advanced. OSD Configuration On Screen Display (OSD) are characters displayed with video images on the screen, for example, camera name, date and time.
  • Page 33 Adjust settings on the tabs as needed to achieve optimal images. See the following sections for detailed information. NOTE! A scene can be selected only when supported by the IP camera. To restore default image settings, click Default in the lower right corner.
  • Page 34 Parameter Description Noise Reduction Reduce noises in images to improve image quality. Normal: Displays images without rotation. Flip Vertical: Displays images flipped vertically. Flip Horizontal: Displays images flipped horizontally. Image Rotation 180°: Displays images flipped vertically and horizontally. 90° CW and 90° CCW: Display images in corridor format.
  • Page 35 Parameter Description change slowly. Control image signals so that the camera can output Gain(dB) standard video signals in different light conditions. Adjust iris opening of the lens to control the amount of Iris incoming light. Slow Shutter Improves image brightness in low light conditions. Set the slowest shutter speed for the camera during Slowest Shutter exposure.
  • Page 36 White balance Click the White Balance tab. Adjust the settings on this tab. Some important parameters are described in the table below. Parameter Description Adjust the red or blue offset of the image: Auto: The camera adjusts the red or blue offset automatically according to the lighting condition White Balance (the color tends to be blue).

  • Page 37: Privacy Mask Configuration

    Privacy Mask Configuration A privacy mask is an area of solid color covering certain parts of the monitored area. Privacy mask protects specified areas of images from being viewed and recorded. Multiple mask areas are allowed. Click Camera > Privacy Mask. Select the desired camera, select Enable Privacy Mask, and then use the mouse to specify areas to mask.

  • Page 38: Ptz Control

    PTZ Control PTZ (pan, tilt, and zoom) control allows you to control the rotation speed, viewing direction, iris, and focus of a connected PTZ camera, turn on/off its illumination, heater, wiper (if applicable), and set preset positions (presets for short) from an NVR. NOTE! PTZ control is applicable to PTZ cameras only and depends on the functions and protocols supported by the PTZ cameras.

  • Page 39: Setting And Calling A Preset

    Button Description Use 3D positioning. Turn on/off the heater. Turn on/off the function to remove snow. Turn on/off PTZ shortcut operations. Note: Check that the 3D positioning, heater and snow removal functions are supported by the camera before using. Use 3D positioning to zoom in or out. Dragging from top down zooms in.

  • Page 40: Setting A Preset Patrol

    Add presets. Click the directional buttons to steer the PTZ camera to the desired position. Adjust the zoom, focus, and iris as needed. Select a preset number not in use, and then click under Save. Repeat the above steps to add all the presets. To call a preset, click for the corresponding number.
  • Page 41 allowed for each PTZ camera, and each patrol route can have up to eight presets (keypoints). After setting presets, follow the steps to set a preset patrol. The following takes preset patrol 1 as an example. In the PTZ Management window, click .

  • Page 42: Setting A Recorded Patrol

    Click right to the drop-down list to start preset patrol 1. To stop, click NOTE! The duration ranges from 0 to 1800 seconds (default: 10). The rotation speed ranges from 1 to 9 levels (default: 5). Setting a Recorded Patrol This function requires the camera's support.

  • Page 43: Encoding Settings

    Encoding Settings Recording The parameters and options displayed may vary with camera model and version. Some functions may be unavailable if the camera version is too low. In this case, you need to upgrade the camera first. Click Camera > Encoding. Select the camera and then edit settings as needed.
  • Page 44 Parameter Description recording triggered by events such as alarm inputs or motion detection alarms. Sub Stream: low resolution video that is intended for local or remote real-time monitoring. Video compression standard, for example, H.264. Video Compression The listed options depend on the standards supported by the camera.
  • Page 45 Parameter Description Encoding Mode Choose Normal or Smart. (Optional) Click Copy to apply some current settings such as bit rate and frame rate to other cameras. Click Apply to save the settings. Snapshot Set resolution, image quality and snapshot interval for snapshots taken according to schedule or triggered by an event.

  • Page 46: Scheduled Recording And Snapshot

    Scheduled Recording and Snapshot Scheduled Recording Scheduled recording records video according to schedule and it is different from manual recording and alarm-triggered recording. A 24×7 recording schedule is enabled by default and may be edited as needed to record video in specified periods only. Click Storage >...

  • Page 47: Motion Detection Recording And Snapshot

    Scheduled Snapshot Configure scheduled snapshot under Storage > Snapshot. Scheduled snapshot is similar to scheduled recording (see Scheduled Recording details). Make sure you select Normal from the Type drop-down list(s). Motion Detection Recording and Snapshot When enabled, a motion detection alarm occurs if an object inside the detection area moves to a certain extent.
  • Page 48 Configure motion detection recording: click right to Trigger Actions, click the Recording tab, select the desired camera, and then click OK. (Optional) Configure an arming schedule (time when actions will be triggered): click right to Arming Schedule and then set time periods as needed.

  • Page 49: Alarm Triggered Recording And Snapshot

    to 3 in Motion Detection Recording for details), and then proceed with the following steps. Set motion detection snapshot under Alarm > Motion: click right to Trigger Actions. In the window displayed, click the Snapshot tab, select the desired camera, and then click OK. Set a snapshot schedule under Storage >...
  • Page 50 NOTE! To apply the same settings to other camera(s), click Copy and then select the desired camera(s). Set alarm triggered recording: click under Trigger Actions. In the window displayed, click the Recording tab, select the desired camera, and then click OK. Set a schedule under Storage >...

  • Page 51: Manual Recording And Snapshot

    Set a snapshot schedule under Storage > Snapshot. For the detailed steps, see Scheduled Recording. Make sure Type is set to Alarm. Manual Recording and Snapshot Manual Recording Record video manually by clicking on the window toolbar. Alternatively, click Manual > Recording, select the desired camera and then click Start.
  • Page 52 Click the Add button in the lower right corner. The Holiday window is displayed. Complete the settings including the holiday name, start and end dates. By default a holiday is enabled when added and does not repeat. Click OK. The holiday appears in the list. Click Storage >...

  • Page 53: Other Recording And Snapshot Types

    Other Recording and Snapshot Types Other recording and snapshot types: Motion detection AND alarm triggered (M and A for short): recording or snapshot is triggered only when a motion detection alarm AND an input alarm occur simultaneously. Motion detection OR alarm triggered (M or A for short): recording or snapshot is triggered when a motion detection alarm OR an input alarm occurs.

  • Page 54: Disk Group

    NOTE! The NVR can automatically format newly installed hard disks. Disk Group Assign hard disks to a group to save recordings and snapshots. Disks set as redundant cannot be assigned to a disk group. Disk group information will be initialized if any disk in the group is formatted. Click Storage >...

  • Page 55: Advanced Configuration

    Select the desired camera from the drop-down list and then set the maximum recording space and maximum image space. You can select a disk group only when disk group is enabled under Storage > Disk Group. For more information, see Advanced Configuration.

  • Page 56: Playback

    Allocated Option Description Space The camera shares unallocated space, and its oldest recordings/ snapshots will still be overwritten when the space is used up. Stop The camera's new recordings/snapshots will Other values not be saved when its allocated space is used Click Apply to save the settings.

  • Page 57: Playback Toolbar

    Playback Toolbar Figure 7-1 Playback Toolbar Table 7-1 Playback Toolbar Button Description Show playback progress. Note: A small window displaying video of the selected window is displayed as you drag the slider, helping you locate the part of the video you want to view.

  • Page 58: Playback By Camera And Date

    Playback by Camera and Date Use this method to play recordings found by camera and date. Right-click the mouse and then choose Playback. Select the desired camera. By clicking Max. Cameras in the upper right corner you will select the maximum number of cameras allowed.

  • Page 59: Playback By Tag

    Playback by Tag Add tags named with keywords such as event name and location to a recording and use tags to quickly locate the part of the video you need during playback. Adding a Tag Right-click and then click choose Playback. Click to add a default tag named TAG.

  • Page 60: Playback By Smart Search

    In the playback window, select Event from the drop-down list in the upper left corner. Select the desired event type, for example, motion. Select the desired camera, set the time period, and then click Search. Click for the desired recording to start playback. Playback by Smart Search This function provides an efficient way to review recordings containing smart search results such as detected motions.

  • Page 61: Playback By External File

    NOTE! Setting smart search rules for motion detection require support from the camera. Playback by External File Use this function to play recordings stored in an external storage device, for example, a USB drive or a portable USB hard drive. In the playback window, select External File from the drop-down list in the upper left corner.

  • Page 62: Backup

    Click in the playback window to take a snapshot of the desired image. Click and then click the Playback Image tab to view the snapshot. Select the desired image file(s) and then click Backup to save them to the storage device. NOTE! The image resolution depends on the resolution from the output interface and the number of windows displayed when the snapshot is...
  • Page 63 The recording to back up is stored on a hard disk of the NVR. NOTE! By default a recording is backed up as a .mp4 file. Normal Backup Click Backup > Recording. All cameras are selected by default. Set search conditions and then click Search. Search results are displayed.

  • Page 64: Image Backup

    Video Clip Backup A recording can be clipped and saved to a USB storage device. Open the playback window. For the detailed steps, see Playback. After playback starts, click on the playback toolbar to clip videos. Click and then click the Video Clip tab to view video clips. Select the desired video clip(s) and then click Backup.

  • Page 65: Alarm

    Alarm Alarm Input and Output Alarm Input Click Alarm > Input/Output > Alarm Input. Click for the desired camera. In the Alarm Input window, select Enable to enable alarm input. Select the normally open (N.O.) or normally closed (N.C.) trigger mode, and then click OK.

  • Page 66: Alarm Output

    Click under Arming Schedule and then set the time when actions will be triggered. NOTE! The default schedule is 24×7. You may change it as needed and set up to eight different periods for each day. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended days right to Copy To.

  • Page 67: Motion Detection

    NOTE! To apply the same settings to other cameras, click Copy, select cameras, and then click OK. Motion Detection When enabled, a motion detection alarm occurs if an object inside the detection area moves to certain extent. NOTE! Motion detection is enabled on the NVR by default. Unless modified, the detection area is the full screen, and recording will be triggered only for the current camera.

  • Page 68: Tampering Detection

    Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. NOTE! The number of cameras that can be connected may vary with NVR model. Actions that can be triggered may vary with alarm type. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered.

  • Page 69: Video Loss

    Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. Click Apply to save the settings. Video Loss A video loss alarm occurs when the NVR loses video signals from a camera.

  • Page 70: Basic Configuration

    VCA refers to Video Content Analysis. Basic Configuration Click Alarm > VCA. The Basic page is displayed. Select the camera and then select Save VCA Images if you want to use the VCA search function. Face Detection Face detection is used to detect human faces in specified a surveillance area.
  • Page 71 Intrusion Detection Intrusion detection is used to detect objects entering specified area(s) and trigger actions as needed. Click Alarm > VCA > Intrusion Detection. Select the camera and then select Enable to enable intrusion detection. Draw detection areas on the screen and set detection rules including sensitivity, threshold and percentage.
  • Page 72 Cross Line Detection Cross line detection is used to detect whether any object crosses a virtual line on the screen and trigger alarms as needed. Click Alarm > VCA > Intrusion Detection. Select the camera and then select Enable to enable cross line detection.

  • Page 73: People Counting

    Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. Select a detection type and adjust the settings as needed. Detection Type Description An alarm occurs when the rise of volume exceeds...

  • Page 74: Alert

    Select the camera and then select Enable Shoulder Demarcation. Draw a virtual line on the screen to set the minimum width of detection. People narrower than the set width will be ignored. Set entrance direction and sensitivity. Click Apply to save the settings. Alert The NVR reports an alert when an event occurs in the system.

  • Page 75: Buzzer

    Click Apply to save the settings. Buzzer The buzzer can be triggered by alarms to alert the user. Follow the steps to set how long the buzzer will buzz after it is triggered. Click Alarm > Buzzer. Set the duration as needed. The range is from 1 to 600 seconds. Click Apply to save the settings.

  • Page 76: Manual Alarm

    Alarm-Triggered Snapshot The NVR takes a snapshot when an alarm occurs. Alarm-Triggered Preset A PTZ camera rotates to a preset position when an alarm occurs. Alarm-Triggered Preview The NVR plays live video in full screen when an alarm occurs. Alarm-Triggered Alarm Output The NVR outputs an alarm to trigger actions by a third-party device when an alarm occurs.

  • Page 77: Behavior Search

    Behavior Search Use behavior search to search for recordings triggered by detected behaviors including cross line and intrusion. Click VCA Search > Behavior. Select camera(s), set a search period, select a search type, and then click Search. Search results are displayed. View search results in a chart or table.

  • Page 78: People Counting

    View search results in a chart or table. Back up search results (including images and recordings) as needed. To view videos recorded when the face was detected (around 10 seconds before and after), click the play button. The following shows an example. People Counting Count people entering and/or leaving an area during a specified period (day, week or year).

  • Page 79: Network Configuration

    (Optional) To save the counting statistics to a connected USB storage device, click Backup. Network Configuration Network configuration is required if your NVR operates in a network. NOTE! The default IP address is 192.168.1.30 for NIC 1 and 192.168.2.30 for NIC 2, and likewise.

  • Page 80: Basic Configuration

    Basic Configuration Click System > Network > Basic. Set the network parameters as needed. For some models, DHCP is enabled by default. You can choose a working mode if your NVR has two NICs: Multi-address mode: The two NICs work independently and can be configured separately.

  • Page 81: Pppoe

    NOTE! For an NVR with multiple NICs, you can configure the NICs and choose a default route. If you switch the working mode, the enabled 802.1x and ARP protection will be disabled automatically. If your NVR has a PoE port or a switching port, you can configure an internal NIC IPv4 address.

  • Page 82: Ddns

    EZCloud is enabled by default. If it is disabled, select the check box to enable it. The following figure shows an example. NOTE! Scan the QR code using your mobile phone to download the app. If the app is already installed on your mobile phone, scan the QR code with the app to obtain the register code.
  • Page 83 your NVR by visiting the domain name instead of an IP address (http://DDNS server address/NVR's domain name) using a web browser. Click System > Network > DDNS. Enable DDNS, select a DDNS type, and then complete other settings. If the DDNS type is DynDNS or No-IP, enter the domain name, username and password.

  • Page 84: G/4G

    3G/4G Connect the NVR to the Internet through 3G/4G wireless network connection. Only some models support this function. PPPoE and 3G/4G cannot be used at the same time. Click System > Network > 3G/4G. Select Enable 3G/4G Dongle and then complete the settings including network type, dial-up number, username and password.

  • Page 85: Port Mapping

    NOTE! A valid port number ranges from 1 to 65535, among which 21, 23, 2000, 3702 and 60000 are reserved. An RTSP URL can be used to view live video of a channel of the current NVR from another NVR. See Option 4 Adding an IP Device for more information.
  • Page 86 NOTE! Auto mode is recommended. Ports will conflict if not configured properly. For an NVR with multiple NICs, port mapping should be configured based on the NIC specified as the default route. Click Refresh and check that Active is displayed for these ports under UPnP Status.

  • Page 87: Email

    Click Apply to save the settings. NOTE! You may verify by entering the following information in the address bar of your web browser:: router's WAN port IP address:external HTTP port. For example, if 10.2.2.10 is the IP address and 82 is the HTTP port, then you enter http://10.2.2.10:82.
  • Page 88 NOTE! Enter a valid SMTP server address and port number, and then select Enable TLS if required. Select Attach Image if you want snapshots to be sent via email. Make sure Email and snapshot have been enabled in the Trigger Actions window.
  • Page 89 NOTE! Click Test to verify whether an FTP connection can be established. If the remote directory is not specified, the system will create different folders by IP, time and camera. Select the desired camera and then click right to Upload Schedule.

  • Page 90: Array Configuration

    NOTE! To apply the same settings to other cameras, click right to Copy, select cameras and then click OK. Array Configuration NOTE! Only some NVR models support RAID. Currently only RAID 1 and RAID 5 are supported. You need two hard disks for RAID 1, and 3-8 disks for RAID5.

  • Page 91: Rebuilding An Array

    To create an array manually, select the desired disks and then click Create. In the window displayed, enter the array name, select the array type, and select local disks. Click OK to complete the setup. Note that no hot spare disk will be created automatically. Rebuilding an Array By checking array status you can determine whether maintenance is necessary.

  • Page 92: System Configuration

    Click for the array to delete. A prompt message appears. Click System Configuration Basic Configuration Click System > Basic. Configure the parameters. Click Apply to save the settings. NOTE! Only admin can set Enable Password. If Enable Password is not selected, no password is required for local login at system startup.

  • Page 93: Time Synchronization

    To use Network Time Protocol (NTP), enable NTP, set the address and port number of the NTP server, and the update interval. Click Apply to save the settings. Click System > Time > DST. Enable DST by selecting the check box, and then set the start time, end time, and DST bias correctly.

  • Page 94: Serial Port Configuration

    Serial Port Configuration Only some models support this function. Serial port settings in the NVR should be consistent with those in the connected serial device. Serial port configuration is required for PTZ control. Click System > Serial. Configure the parameters for the serial port. NOTE! You may set Port Usage to Keyboard to control a PTZ camera with a specialized surveillance keyboard.

  • Page 95: Security Configuration

    Click System > User. To add a user, click Add, and then set the username, user group, password and permissions as needed. Click OK to save the settings. To edit or delete a user, click as needed. If you change the password for a user, the new password takes effect at the user's next login.
  • Page 96 NOTE! If Blacklist is selected, the NVR denies remote access from the IP address(es) on the list. If Whitelist is selected, the NVR only allows remote access from the IP address(es) on the list. However, if Whitelist is selected with no IP address specified, remote access to the NVR will be denied.

  • Page 97: Hot Spare Configuration

    Select the desired NIC and then select Enable ARP Protection. Obtain the gateway's MAC address automatically, or select Custom and input the MAC address. Click Apply to save the settings. 802.1x Only some models support this function. If you switch the NIC working mode, the enabled 802.1x will be disabled automatically.
  • Page 98 Normal You must add a hot spare device after choosing this mode; otherwise, hot spare does not take effect. Click Custom Add and then enter device information, including IP address, port number and password. The username is fixed to admin. Click Add. Hot Spare Select Hot Spare, and the current device will be a hot spare for other working devices.

  • Page 99: System Maintenance

    System Maintenance System Information Click Maintain > System Info to view the basic NVR information for maintenance purpose. System Info View the basic information such as the device model, serial number, and firmware version, and operation time. Camera status Click the Camera tab to view camera status (online or offline with possible offline cause) and status of alarm functions such as motion detecion, tampering, video loss and audio detection.
  • Page 100 Online user Click the Online User tab for information about users who are currently logged in. Disk status Click the Disk tab to view the hard disk status and disk properties. Decoding card status Click the SlotStatus tab to view the decoding card status. This function is available to some models only.

  • Page 101: Network Information

    Network Information Traffic Click Maintain > Network Info > Traffic to view network traffic information. Network Detection Click Maintain > Network Info > Net Detect. To test network delay and packet loss rate, enter the test address and then click Test. To capture and save packets, select the USB storage device, specify the port number and IP address, and then click right to the desired NIC.

  • Page 102: Network Settings

    NOTE! The backup file of the captured packets is named in NIC name_time.pcap format and is saved in the root directory of the USB storage device. Click Open to view the file. Packets cannot be captured if it is already started on the Web interface.

  • Page 103: Log Query

    NOTE! Insufficient receiving bandwidth (Idle Receive Bandwidth) may cause the connected cameras to be offline. When the sending bandwidth (Idle Send Bandwidth) is insufficient, remote live view, playback or download may fail on the NVR. Log Query Logs contain information about user-performed operations and device status.

  • Page 104: Import/Export

    ended ten minutes after the alarm time. means this functions is not available. To export logs to an external storage device, click Export, set the export destination and format, and then click Backup. Import/Export Configurations and maintenance information can be exported to a storage device and saved as files for backup.

  • Page 105: System Restoration

    System Restoration Use this function to restore some or all factory default settings. The NVR will restart automatically to complete this operation. Recordings and operation logs will not be deleted. Click Maintain > Restore. Click Default to restore factory default settings except network and user settings, or click Factory Default to restore all factory default settings.

  • Page 106: Hard Disk Detection

    CAUTION! Make sure power is not interrupted during upgrade. A power failure during system upgrade may cause startup failure. Use an Uninterrupted Power Supply (UPS) if necessary. Hard Disk Detection S.M.A.R.T. Test S.M.A.R.T. (enabled by default) checks the head, platter, motor, and circuit of hard disks to evaluate their health status.
  • Page 107 NOTE! Some hard disks only support some of the test items. The system provides three test types: Short, Extended, and Conveyance. Extended tests detect more thoroughly and thus take longer time than Short tests. Conveyance tests mainly detect data transmission problems. CAUTION! Continuing using a faulty disk can incur risks.

  • Page 108: Shutdown

    CAUTION! The detection stops automatically when the error count reaches 100. Shutdown Click Shutdown and then log out, restart or shut down as needed. To shut down the NVR, you may also long-press the power button on the front panel (if available) for around three seconds till an on-screen message appears, and then click Yes.

  • Page 109: Part Ii Web-Based Operations

    CAUTION! Unsaved settings will be lost if the NVR is shut down unexpectedly, for example, due to a power failure. An incorrect shutdown during a system upgrade may cause startup failures. Part II Web-Based Operations Before You Begin You may access and manage your NVR remotely using a web browser on a PC (through the Web interface).

  • Page 110: Login

    NOTE! The parameters that are grayed out on the Web GUI cannot be modified. The parameters and values displayed may vary with NVR model. The figures are for illustration purpose only and may vary with NVR model. Login Open a Web browser on your PC and browse to the login page by entering the IP address (192.168.1.30 by default) of your NVR.
  • Page 111 Table 3-1 Live View Window Control Buttons Descripti Button Button Description Two-way audio Main/Sub stream Start or stop live Previous and next view in all screen windows Switch screen Full screen layout Shows the current frame rate, bit Select stream rate, resolution, type and packet loss...

  • Page 112: Playback

    NOTE! Only the main stream is displayed when the camera is offline or supports only one stream. A snapshot file is named in this format: IP_camera ID_snapshot time. For example, 192.168.1.30_D1_20150711102123239.jpg. The snapshot time is in YYYYMMDDHHMMSSMS format. default, snapshots saved this directory:...

  • Page 113: Configuration

    Button Description Button Description Play/Pause Stop Slow down or speed Reverse Rewind or Rewind or forward forward 30 by frame seconds Previous or Clip video/pause next period Save video Take a snapshot clip Adjust sound Zoom volume; turn on or off sound Configuration Click Settings on the top, and then click the menus on the left to...

  • Page 114: Appendix A Typical Applications

    Appendix A Typical Applications Typical Application 1 The NVR, IP cameras, and PC are connected on a private network (or LAN). The IP cameras can be connected to the NVR directly or via a switch. And you manage the NVR and the connected IP cameras through the monitor or using a web browser on the PC.

  • Page 115: Typical Application 3

    The NVR, IP cameras, and PC are connected on a private network (or LAN). The IP cameras can be connected to the NVR directly or via a switch. The PC is installed with surveillance management software. You can manage the NVR and the connected IP cameras using the surveillance software or through the monitor.
  • Page 116 Acronym Description File Transfer Protocol HDMI High Definition Multimedia Interface Hypertext Transfer Protocol Over Secure Sockets HTTPS Layer IP Camera JPEG Joint Photographic Experts Group Maximum Transfer Unit Network Address Translation Network Interface Card Network Time Protocol Network Video Recorder ONVIF Open Network Video Interface Forum Power over Ethernet...
  • Page 117 Problem Possible Cause and Solution Cannot open the login page with the default IP Please try 192.168.0.30. address (192.168.1.30) Close your web browser when the installation starts. Disable the firewall and close the anti-virus program on your computer. Enable your Internet Explorer(IE) to check for newer versions of the stored pages every time you visit the webpage (Tools >...
  • Page 118 Problem Possible Cause and Solution password, check that the camera password set in the NVR is the one used to access the camera's Web interface. If it indicates denied access for weak password, log in to the camera's Web interface and set a strong password. If it indicates insufficient bandwidth, delete other online IP devices in the NVR.
  • Page 119 Problem Possible Cause and Solution identified by the NVR. NVR. Power down the NVR and then mount the hard disk again. Try another disk slot. The disk is not compatible with your NVR. Contact your dealer for a list of compatible disk models.

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