SUN CREATIVE ZS-H350 User Manual

Outdoor analogue bullet thermal camera

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Outdoor Analogue Bullet Thermal camera

ZS-H350

User Manual

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Page 1 Outdoor Analogue Bullet Thermal camera ZS-H350 User Manual...
Page 2 Table of Contents 1 Safety information................................3 2 Notice to User.................................4 3 Check List..................................5 4 Product description................................ 1 5 Product installation................................ 2 5.1 Lightning protection..............................2 5.2 Cable..................................2 5.3 Installation procedure.............................. 4 5.4 Other related matters.............................. 4 5.5 Warning..................................4 5.6 Other instructions..............................5 6 Installation environment..............................
Page 3: Safety Information
1 Safety information  Non-professional personals should not disassemble, make any change of this cloud platform. Please read this manual carefully before taking operation. Please be noticed that any changes of this manual our company is not obliged to make individual inform ...
Page 4: Notice To User
2 Notice to User 1. Calibration 2. Updates of Documentation Our manuals are updated without schedule, and we also issue product-critical notifications of changes on a regular basis. To access the latest manuals and notifications, please visit by the address http://www.suncti.com/en/download?category=28 3.
Page 5: Check List
3 Check List Please check whether these parts listed below is completed within the box when it is opened. In the case of any missing of accessories, please don’t be hesitated to contact with your dealers, or directly to us (overseasales@suncti.com Name of the accessories Quantity...
Page 6: Product Description
4 Product description  Powerful embedded intelligent analysis algorithm makes region intrusion detection, line crossing detection, moving path tracking, target enhancement and other intelligent analysis functions realized in the device.  Leading thermal imaging procession algorithm: IDE (Image Details Enhancement algorithm), HDR (High Dynamic Range algorithm: sea-sky mode, sky-earth mode) ...
Page 7: Product Installation
5 Product installation 5.1 Lightning protection When this product is installed in a high independent position, lightning protection measures must be taken (as shown in the figure below). Please make sure to keep enough distance between RS - 485 and video signal with high voltage pressure device or cable, when necessary, it is also important to apply lightning protection, anti-surge protection measures, etc.
Page 8 100 meters. 2. AC24V power cable: Should be capable with the power loaded. The following table is for your reference: Power (Watt) 0.80 1.00 1.25 2.00 Distance (M) Wire diameter (mm) Table 2-1 Notice: It is suggested to use at least the AC24V power with maximum input power of 120 W. 3.
Page 9: Installation Procedure
5.3 Installation procedure  Please avoid deploying near any power lines, strong magnetic environment to prevent any abnormality after installation.  Please install this product on platform with enough bearing support. Please avoid using unstable platform, because it may cause image dithering and the monitoring results may be affected. ...
Page 10: Other Instructions
5.6 Other instructions  Any information in this manual is for reference only. For details please refer to the final product. In the case of any problems, please contact the supplier or the company customer service directly.  Some data provided in this manual may be deviated from actual measured values because of the unstable real environment.
Page 11: Installation Environment
6 Installation environment 6.1 Installation environment requirements Do not use in moisture or high temperature environment, keep in good ventilation, avoid installation under violent vibration, keep it away from heating device as far as possible. It is recommended to use under the following environment conditions: ...
Page 12: Verifying Camera
Attentions: i. Before breaking and opening each packing box please make sure that the items are in accordance with the checking list. ii. Before installation, please read carefully the user manual. iii. When installing a network camera, please be sure to close all the AC power. iv.
Page 13 Hint: Select the active devices, and at the right side of software interface you can find the tab “change network parameters”, here you can enter the IP address, gateway, and set a new password. Click to save the changes; you can modify the network parameters of the device. Important ...
Page 14 3. In the edit mode, short press left key in order to NOT save settings and exit the edit mode. 4. In the edit mode of function “Bad pixels fixing” (please refer to Appendix, part 1, “Introduction of configuration of thermal camera”, sub-menu “Bad pixels fixing”, the same as below), in this case this button will be used as a direction key;...
Page 15: Technical Parameters
6.4 Technical Parameters Items/Technical ZS-H350 ZS-H350-D specification Thermal camera parameters Detector type Uncooled Microbolometer FPA (Amorphous Silicon ) IR Resolution/ 384*288/17μm 640*480/17μm Pixel pitch Thermal ≤60mk ≤60mk Sensitivity(NETD) Frame rate 50Hz Spectral range 8～14μm Standard:50mm; Focal length Optional:35mm, 25mm, 19mm, 15mm, 9mm...
Page 16: Warranty
7 Warranty 7.1 Warranty scope  The free warranty period for this product is one year, any special cases will be subject to concrete contract;  After one year of free warranty, it will enter into maintenance for charge period. But if the same problems occur again within three months from the start of this period, these problems will be fixed for free;...
Page 17: Special Cases
 Our company only bears one-way freight to return products to customers during warranty period. 7.4 Special cases The contents of this manual can be used as the basis of equipment installation and test. For any update of information in this manual, our company will not inform you additionally. Please visit our site for the latest version.
Page 18: Appendix
Appendix 1. Introduction to configuration of thermal camera Main Menu In order to call out the Main menu of camera configuration, you should send through serial port with command complying PELCO - D protocol: “call 100# preset point”, or “call 8# preset point” twice within 1 second continuously: Then main menu should appear with structure below: 主菜单(Main Menu)
Page 19 系统设置(System settings) =================== 系统信息=>(System information) 显示设置=>(Display setup) 串口设置=>(Serial port setup) 维护=>(Maintenance) 返回(Return) 退出(Exit)  Return: Return to the previous menu;  Exit: Exit menu; System information The system information menu structure is shown as in the below: 系统信息(System information) =================== 设备型号(Equipment model):F100C 版本号(Version number ):V2001 设备名称(Device name): xxxxxxxx...
Page 20 Character Overlay The character overlay function is used to display device name, electronic zooms on screens. The character Overlay menu structure is shown as in the below:: 字符叠加(Character superposition) =================== 设备名称(Device name):OFF 电子放大倍数(E-Zoom):ON 恢复默认(Restore to default) 保存(Save) 返回(Return) 退出(Exit)  Device name and E-Zoom): They can be separately set with switching value: ON/OFF, by default they are in the OFF state.
Page 21 通讯方式(communication mode):RS485 协议(agreement): PELCO-D 波特率(Baud rate):2400 地址(address):256 恢复默认(Restore the default) 应用(Apply) 返回(Return) 退出(Exit)  Communication mode: RS485, RS422, RS232 optional, the default port is to use RS485;  Protocol: Currently support SP-ZS (A SunCreative® private protocol used to upgrade or maintain devices based on RS232 &...
Page 22 2) In V1216 version it has been changed in the option “Restore to the factory settings” that serial port parameters cannot be restored, this character has been continued in V1305 and later version. Bad Pixels Fixing This menu is provided to fix the bad pixels automatically and manually. Please cover the lens with a uniformed-view object before trying to operate, then select options to fix bad pixels automatically, after this you can select to fix manually.
Page 23: Image Settings
Image configuration Image configuration can be entered from Main menu -> Image settings 图像设置(Image Settings) =================== 常用设置(General setup)=> 高级设置(Advanced setup )=> 返回(Return) 退出(Exit) General setup The structure is shown as in the below: 常用设置(General Setup) =================== 模式(Pattern):普通 (Ordinary) 图像效果(Image effect):平滑(Smooth) 平滑值(Smooth Value):8 增益(Gain):90 亮度(Brightness):120...
Page 24  Set to default: Reset all parameters above to default value (see values with underline above). Remark: Gain, brightness and enhancement setups only take effects for image performance but not for in image mode. Features setup The menu structure is shown as in below: 功能设置(Features setup) =================== 高温报警=>(High temperature alarm)
Page 25 2 Failures and solutions Failure Possible causes Solution phenomenon Check whether the Replace power supply After add electricity Engineering line no action, no image Check and fix problem Power line problem Check and fix Mechanical failure Check and fix Self-test not passed, Cannot pan/tilt camera The camera leans, try to but image preview is...
Page 26 SunCreative (ZheJiang) Technologies Inc. ZHEJIANG SUN CREATIVE TECHNOLOGIES INC. Address: Hangzhou city Yuhang District Wuchang Avenue No. 181 Postcode:310023 The phone:+86-571-89301770 Fax:+86-571-89300879 URL :www.suncti.com Mailbox: nst@suncti.com The national technical services hotline: 400 826 6050...