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Summary of Contents for Resolution RE6100
- Page 1 RE6100 Series Helix™ Security and Automation Platform...
- Page 2 Meet Helix Helix is a professional wireless security panel designed to deliver home security and automation services. A secured and supervised Ethernet connection comes standard. Optional Cellular and Wi-Fi cards provide primary or backup communication channels. Its long-range encrypted wireless receiver easily provides whole home coverage.
- Page 3 System Setup Set up a new account with your interactive services provider by following the instructions on the included interactive service provider insert. The interactive services provider will need the Helix MAC address which is located on the bottom of Helix. DO NOT PROCEED UNTIL YOU HAVE FINISHED STEP 1 STOP Find a location...
- Page 4 Enroll sensors and peripherals by pressing the Enroll/WPS button on the side of Helix until it beeps once (roughly 3 seconds) and then sending an enrollment signal from the sensor or peripheral. Alternatively, a device can be enrolled by scanning its bar code using the HeliLink app or by entering its 8-character serial number on the interactive services provider’s web portal.
- Page 5 Pro-Tips Install an expansion card by first disconnecting AC power and the battery. Cellular cards must use slot 1 and square cards must use slot 3. Always refer to Slot 1 Slot 2 the specific card manual for a full list of installation requirements.
- Page 6 Wireless performance of door window sensors is optimized when mounted vertically near the top corner of the door. WRONG BEST Routers, modems, and other electronic devices emit RF noise. For best results, avoid mounting Helix directly beside other electronic devices. POTENTIAL FOR INTERFERENCE •...
- Page 7 HeliLink can be used to enroll sensors by scanning their barcodes. 2:45 PM < Zones < Zones Manual Entry RF Enroll BTLE Enroll Smoke Alarms should be installed in accordance with Chapter 2 of “ANSI/NFPA 72: National Fire Alarm and Signaling Code” (National Fire Protection Association, Batterymarch Park, Quincy, MA 02169) when installed in the USA.
- Page 8 Emergency Planning Emergencies happen, so have a plan. Emergency Planning Tips • Periodically discuss and rehearse emergency plans. • Understand how to use your security system. • Know the normal states of doors and windows: open, closed, or locked. • Escape fast! (Do not stop to pack.) •...
- Page 9 Using HeliPad (See the HeliPad manual for detailed operation) Disarm the system by entering a valid user code on the number pad. Arm Away by pressing ARM AWAY until the HeliPad clicks. Arm Stay by pressing ARM STAY until the HeliPad clicks.
- Page 10 Connectivity Troubleshooting Symptom Troubleshooting Steps Ethernet Connections 1. Ensure Ethernet cable is fully inserted in both Helix and router/modem. Wi-Fi Connections 1. Ensure the Wi-Fi card is properly installed, and the Power LED on the card is pulsing. 2. Ensure Helix has been configured with the proper Wi-Fi credentials and the Wi-Fi LED on the expansion card is on solid.
- Page 11 CE SYSTEM REQUIREMENTS Access Levels: Control Unit, consisting of: • Access Level 1: Person with no access to • Base Panel: RE6100 series the security system features. • Backup Battery: RE029 (6V, 2.5Ah, NiMH) • Access Level 2: Regular users with access •...
- Page 12 Specifications subject to change without notice. WARRANTY FCC NOTICE Resolution Products, Inc. will replace products that are defective in This device complies with Part 15 of the FCC rules. Operation is their first five (5) years. subject to the following two conditions: IC NOTICE (1) This device may not cause harmful interference.
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