Simton 860 User Manual

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Notices Information

Safety cautions

To use the Phone follow the instructions in this manual.



To use the power adapter that delivered with the phone. Other power adapters may damage



the phone.

The phone is only for indoor use. And also avoid in high humidity, water and some other



liquids.

Do not use the phone during thunderstorms.



FCC



WEEE Warning

To avoid the potential effects on the environment and human health as a result of the

presence of hazardous substances in electrical and electronic equipment, end users of

electrical and electronic equipment should understand the meaning of the

crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal

waste and have to collect such WEEE separately.

Cleaning

To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage

the surface or internal electronics of the phone.

860UserManual

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Summary of Contents for Simton 860

Page 1 860UserManual Notices Information Safety cautions To use the Phone follow the instructions in this manual.  To use the power adapter that delivered with the phone. Other power adapters may damage  the phone. The phone is only for indoor use. And also avoid in high humidity, water and some other ...
Page 2 860UserManual Table of Content Notices Information.......................... 1 Safety cautions..........................1 WEEE Warning........................... 1 Cleaning............................1 Table of Content..........................2 Getting Started..........................6 Packing List..........................6 Phone Installation........................8 1. Attach the Foot stand...................... 8 2. Connect the Handset and optional Headset..............8 3. Connect the Network and Power..................9 Initialization..........................
Page 3 860UserManual Contact Management........................ 47 Local Directory......................... 47 Remote Phonebook........................52 Call History..........................52 LDAP Phonebook........................54 Broadsoft Phonebook........................56 Call log............................57 Search Contact:......................... 58 Other features settings........................59 Dial Plan............................59 Emergency Call.........................60 LED Status Setting........................61 Action URL..........................61 Softkey Layout..........................62 Programmable Key........................63 Basic Call Features........................
Page 4 860UserManual Intercom............................ 91 DTMF............................92 Prefix............................93 Local Group..........................94 XML Group..........................95 LDAP............................96 XML Browser........................... 97 Broadsoft Group........................98 Conference..........................98 Forward............................. 99 Transfer............................. 99 Hold............................100 Group Listening........................100 DND............................101 Redial............................101 SMS............................102 Send SMS........................102 Set SMS Memory Key....................102 Record............................. 103 URL Record..........................
Page 5 860UserManual How to Upgrade via FTP?...................... 126 How to make Ringtone?......................127 How to use Open VPN?......................128 Failover Notes......................... 129 How to Use Auto Provision Phonebook?................130...
Page 6: Getting Started
860UserManual Getting Started Packing List The package contains the following parts, please check if all the items are not missed: 1. The phone device 2. The footstand 3. Handset...
Page 7 860UserManual 4. Headset cord 5. Power adapter 6. Ethernet cable 7. Quick installation reference...
Page 8: Phone Installation
860UserManual Phone Installation 1. Attach the Foot stand 2. Connect the Handset and optional Headset...
Page 9: Connect The Network And Power
860UserManual 3. Connect the Network and Power Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"...
Page 10: Status
860UserManual The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show “Check firmware, please waitg…“ after initialization. Then IP Phone will show Reboot information: By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g.
Page 11 860UserManual 2. Press Menu →Status →Network 3. Press Menu →Status →Account To view the phone status via Web interface: Login webpage( For How to login, please refer to Login) View the information of Version, Account and Network.
Page 12: Registration
860UserManual Registration To register via phone interface: Press Menu SettingAdvanced setting (default password:admin)Accounts Select the desired account Select Enable for Account active Filled the SIP Server Filled the Failover SIP server if need (Optional) Filled the Outbound Proxy (Optional) Filled the SIP User ID, Authenticate ID Filled the password, Name (shown on LCD) and Ringtone.
Page 13 860UserManual Note: If there is a port of sip server, you need to press “1” on the keypad, then you will find the “:”. Additional Information: When the current input method is ABC/abc/2ab, Pressing “1”, you will find “, . ?:;” Pressing “0”, you will find “...
Page 14: Idle Screen
860UserManual Idle Screen Name Description It shows the phone’s time & date. For Date&time setting, see 1. Date&Time Time&Date 2. Notice It shows the phone features status, More see Icon Preview This area shows the four line key labels. Line keys are also can be 3.
Page 15: Getting Familiar With Your Phone
860UserManual Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status The phone supported up to 4 accounts Line keys 1.
Page 16 860UserManual 2. To cancel the information or call on the screen. 1. To mute the voice during the call (green light). Mute key 2. To un-mute the call. Conference To place a conference call To be configured as different function as: 1.
Page 17: Icon Preview
860UserManual To dial the previous dialed number. Redial To act as send key. To decrease the volume. Volume To increase the volume. To hold or to resume a call during a conversation. Hold To show the accounts status and some other relevant Information information.
Page 18 860UserManual BLF(Talking) Speakerphone mode Handset mode Headset mode Voice messages Text message Mute Do Not Disturb Volume is 0 SRTP Hold Dialed calls Received calls Missed calls Forward calls...
Page 19 860UserManual Conference Keypad locked Keypad unlocked Pick up Call Park Intercom/Paging DTMF Prefix XML Group Local Group XML Browser LDAP Broadsoft Group Conference Forward Transfer Hold...
Page 20: Led Instruction
860UserManual Line on Hold Redial Call Return Record Recording Group Listening Shared Line Other Functions LED Instruction This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting Power Indicator LED LED Status...
Page 21: Line Led:(Line Or Memory Key Set As Line)
860UserManual Line LED: (Line or Memory Key set as Line) LED Status Description Steady Green Hold Steady Green Offhook or during a conversation. Blinked red Ringing. Idle staus BLF or BLF List Key LED : ( Line/Memory Key set as BLF) LED Status Description Steady Green...
Page 22: Other Key Led
860UserManual status Other member of the SCA group’s led status Blinked red every 500ms when a member of the SCA group in public hold status a member of the SCA group in progressing Blinked green every 500ms status Other member of the SCA group’s led status Stay red when a member of the SCA group in progressing status...
Page 23 860UserManual 2. Get the full information of the item with . When the item with , it means the information is not full display or there more options for the item. Press info key, you can get the complete content or the prompt list for all options. 3.
Page 24: User Interface
860UserManual User Interface There are two ways to customize specific configurations on your IP phone: The user interface on the IP phone  The user interface in a web browser on your PC  The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone.
Page 25: Memory Key Function Overview
860UserManual Key as Send Hot Line Anonymous Call History Setting Language Time & Date Time & Date Format Basic Settings DHCP Time Ring tone Account Registeration Network Advanced Settings Factory Reset Auto provision All Contacts Local Contacts Remote Contacts Directory Broadsoft Contacts Blacklist Contacts AP Contacts...
Page 26 860UserManual Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Local Group XML group LDAP XML Browser Broadsoft group Conference Forward Transfer Hold Group Listening Redial Call Return...
Page 27: Basic Setting Configuration
860UserManual Record URL Record Paging Shared Line Public Hold Private Hold Hot Desking Zero Touch Multicast Paging Basic Setting Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… Web Login Get the IP address: Press Menu →Status →Information.
Page 28: Administrator Password
860UserManual Input the IP Address in the web browser. Input the user name (default is admin), password (default is admin). Login successfully. Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.
Page 29: Basic Network Setting
Basic Network Setting Simton IP Phone support three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically. If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
Page 30: Wan Port
860UserManual WAN Port To configure a static IP address via phone interface: 1. Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort Static mode. 2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS(primary dns), sec. DNS(second DNS) in the corresponding fields. 3. Click Save and restart the phone. Press the Save soft key to accept the change or the Cancel soft key to cancel.
Page 31 860UserManual To configure DHCP via phone interface: 1. Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort DHCP mode. 2. Click Save and restart the phone. To configure Network via web interface: 1. Click NetworkBasic 2. Select the desired Type: DHCP, Static or PPPoE 3.
Page 32 860UserManual contact your system administrator. PC Port Three modes for PC port: bridge, connect to Expansion Module and router. To configure PC Bridge via Phone interface: Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Bridge mode. Click Save Back to Idle interface and Click the OK button, then the phone will reboot. To configure PC router via Phone interface: 1.
Page 33: Display Mode
860UserManual To configure PC Connect to Expansion Module via web interface: Click NetworkBasic Select As Connect to Expansion Module Click and the phone will reboot automatically Display Mode This phone support two Display mode: Text and Icon. Icon Mode: all Items are shown same as the main with Icon. Text Mode: Only the 8 main item shown as Icon, and others all text description.
Page 34: Language
860UserManual To Configure Display mode via web interface: 1. Login web interface, and click Setting Preference 2. Select Icon Mode or Text Mode for the Display mode 3. Click to save the configuration. Language The default Phone interface language is English. To change the language via Phone interface Press Menu →...
Page 35: How To Connect To The Uc40
860UserManual To change the language via Web Interface Setting → Preference →Web Language Select the necessary one. Press to save the configuration. Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. How to connect to the UC40 Change the IP Phone to “Connect to Expansion Module.”...
Page 36 860UserManual 4. Press OK to reboot the phone.
Page 37: Time And Date
860UserManual Time and Date The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting. To configure the time and Date by SNTP setting via phone interface 1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings 2.
Page 38 860UserManual To configure the Time & Date Format via phone interface 1. To press Menu → Setting → Basic setting → Time & Date Format 2. Press or press to change between 12 Hour or 24 Hour. 3. Press or press to change among Y-M-D(year-month-day), M-D-Y(month-day-year), D-M-Y(day-month-year).
Page 39: Ring Tone
860UserManual To change the Time Zone and Date Display Format via web interface Setting → Date &Time Select the necessary one. Press to save the configuration. Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.
Page 40 860UserManual 2. Press to select the aimed one. 3. Press or Save soft key to save the configuration. To adjust the Ring Tone Type via Web Interface 1. Setting → Preference → Ring Tone 2. Select the wanted one 3. Click to save the configuration.
Page 41: Volume
860UserManual To configure Distinctive Ring Tone via Web Interface 1. Directory → Directory → Contact 2. Choose the Ring Tone you want to use. 3. Click to save the configuration. → Volume You can adjust the volume for the phone by the volume keys:...
Page 42 860UserManual To adjust the Ring tone volume via phone interface: 1. Option 1: To press on the idle page 2. Option 2: To press during the call is ringing. To adjust the handset volume via phone interface: To press during a call in handset mode. To adjust the headset volume via phone interface: To press during a call in headset mode.
Page 43: Wallpaper
860UserManual To adjust the speaker Volume via phone interface: To press during a call in speaker mode. Wallpaper To change the preferred one picture for you by the following steps: To change the wallpaper via phone interface: 1. To press Menu → Display → wallpaper 2.
Page 44: Screen Saver
860UserManual To change the wallpaper via web interface: 1. Click SettingPreference 2. Select the desired wallpaper picture to upload. 3. Click to save the setting. To delete the wallpaper via web interface: 1. Click SettingPreference 2. Select the desired wallpaper to delete. 3.
Page 45 860UserManual Phone: Only the select phone display as screensaver. Text logo: It works with the Time & Logo, when enter the value, it will display the time and the entered value in turns. To enable screen saver via Phone interface: 1.
Page 46 860UserManual To delete upload screen saver phone via Web interface: 1. Click Setting → Preference 2. Select the photo that to delete. 3. Click Delete to delete the photo. Note: System Screen Photo(ScreenSaver1-ScreenSaver3) can not be deleted!!! To custom text logo via web interface: Click SettingPreference.
Page 47: Led Status Setting
860UserManual LED Status Setting Backlight To set Backlight via web interface: 1. Click settingPreference 2. Enter the time for Backlight time (In seconds). 3. Click to save the configuration. The default is 0, which means Backlight is always on. Contact Management This section provides the operating instructions for managing contacts.
Page 48 860UserManual To add contacts manually via phone interface 1. Press Menu → Directory → Local Contacts 2. Press Add soft key. 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully. To add contacts from history via phone interface: 1.
Page 49 860UserManual B: To add contacts into blacklist To add blacklist manually via phone interface: 1. Press Menu → Directory → Blacklist 2. Press Add soft key. 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully.
Page 50 860UserManual Upload Contacts photo via web interface: Click Directory and select the desired contact. Click Choose file to select the photo for the contact Click to upload the photo. When you place a call from the contact, the phone idle screen will show the contact photo.
Page 51 860UserManual Note: The format of the photo supported is jpg or bmp, and the size should be less than 128 *128 To import or export the contact list You can manage your phone’s local directory via phone or web user interface. But you can only import or export the contact list via web interface.
Page 52: Remote Phonebook
860UserManual Remote Phonebook To set Remote PhoneBook via web interface: 1. Login the webpage and click DirectoryRemote Phone Book 2. Fill the path of the remote file in the Phone Book URL field. For example, http://192.168.0.240/Phonebook/Phonebook.xml 3. Fill the Name and then click to save the configuration.
Page 53 860UserManual To check the call history via phone interface: Press the History soft key. The LCD screen displays All Calls list. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls. Press to select the desired entry.
Page 54: Ldap Phonebook
860UserManual To check the call history via web interface: 1. Click Directory Call History 2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history list. To Dial a call from Call History via web interface: 1.
Page 55 860UserManual 1. Login webpage and click DirectoryLDAP 2. Filled the LDAP Name Filter: This parameter specifies the name attributes for LDAP searching. The “%” symbol in the filter stands for the entering string used as the prefix of the filter condition. For example (cn=%), when the name prefix of the cn of the contact record matches the search criteria, the record will be displayed on the IP PHONE LCD.
Page 56: Broadsoft Phonebook
860UserManual To Configure LDAP Key via phone interface: 1. Press MenuFeatureFunction KeysMemory Keys as Function KeysMemory Key 1 2. Select LDAP in the Type field 3. Press save or OK key to save the configuration. When press the LDAP Key the LCD will display as following: Broadsoft Phonebook You can access the BroadSoft directory through your phone.
Page 57: Call Log
860UserManual 5. Click to save the configuration. Call log You can access the call log of the BroadSoft user through the IP phone. The call log contains call information such as remote party identification, time and date. You can check the call log and dial a call from the call log list.
Page 58: Search Contact
860UserManual Search Contact: You can search contact in all contacts, local contacts, remote contacts and LDAP contact. To search contact in all contacts: 1. Click the Directory softkey on Idle interface. 2. Click the More Softkey, then you can see the Search softkey 3.
Page 59: Other Features Settings
860UserManual If you don’t click the OK softkey, then IP Phone will display the relevant contacts automaticallywithin 5 seconds To search contact in Remote contacts: 1. Click the Directory softkey on Idle interface. 2. Click the button and select the remote contacts list. 3.
Page 60: Emergency Call
860UserManual {[369]11 | 1617xxxxxxx} : Allow 311, 611, 911, and any 10 digit numbers of leading digits 1617 {^1900x+ | <=1617>xxxxxxx}: Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers {1xxx[2-9]xxxxxx | <2=011>x+}: Allow any length of number with leading digit 2 and 10 digit-numbers of leading digit 1 and leading exchange number between 2 and 9;...
Page 61: Led Status Setting
860UserManual To configure emergency call via web interface: Click SettingFeaturesPhone Lock Enter the emergency services number in the Emergency field Click SaveSet to save the configuration. LED Status Setting The LED Status setting mainly defines the power indicator LED. To configure LED Status via web interface: 1.
Page 62: Softkey Layout
860UserManual 1. Click SettingAction URL 2. Filled the needed value in the necessary blank. 3. Click to save the setting. Softkey Layout This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking. To configure Soft key via web interface: Click SettingSoftkey Layout Select Enable for Custom Softkey...
Page 63: Programmable Key
860UserManual Note: 1. When there more than 5 items in the Enable field, the last softkey will display More, and last two item will show in the next page softkey, you can check by press more. Programmable Key For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.
Page 64: Basic Call Features
860UserManual Basic Call Features Place a Call There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone. To place a call by Handset Pick up the handset, or press a line key and dial the necessary number. Press or press the send softkey, then the call is sending.
Page 65 860UserManual Placing a call by hands-free speakerphone 1. Press the , or press the Line key, then you can hear the dial tone. 2. Press the number. 3. Press press the Send soft key, then the call is sending. To place a call by call history or Directory via phone interface. 1.
Page 66: Redial A Call
860UserManual End a Call Here shows to end a call during three modes: To end a call by Handset Press the Cancel soft key or hang up the handset, or press To end a call under Headset Mode Press the Cancel soft key or press , or press To end a call under hands-free speakerphone Mode Press the Cancel soft key or press...
Page 67: Incoming Call Show Mode
860UserManual Incoming Call Show Mode There are two incoming call show modes for this phone: 1. name and number of the contacts 2. name and number of the incoming call and the account which is connecting To set incoming call show mode via web interface: 1.
Page 68: Call Hold
860UserManual To Disable Auto Answer via Webpage 1. To Click Account → Advanced 2. To choose No for the Auto Answer. 3. To click Saveset to save the configuration. Call Hold When use hold feature, the Hold icon will show on the display. To make a call on hold during three modes: To hold a call under handset mode: 1.
Page 69: Call Transfer
860UserManual 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the call on hold. Call Transfer This phone supports blind, attended and Semi-Attended Transfer. Blind Transfer When you use this feature, you can transfer 1.
Page 70 860UserManual 1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to 2. Press or transfer soft key during the conversation, the call is on hold now. 3. Press BLF key then realize blind, attended and Semi-Attended Transfer. Hold transfer on hook: 1.
Page 71: Call Conference
860UserManual NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function. Call Conference This IP Phone supports up to 5-way conference. 5-way conference 1.
Page 72: Call Forward
860UserManual Note: 1. If C does not answer the call, A can back to continue the conversation with B; 2. Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or A&B conversation continues.
Page 73 860UserManual 1. Press Menu → Features → Call forward →Always Forward. 2. Press or press to select the enable choice 3. Enter the forward to number and on code (optional), off code (optional). 4. Press or Save soft key to save the configuration. To configure busy forward With this feature, the incoming calls are immediately forwarded if the phone is busy.
Page 74 860UserManual When the Forward feature is enabled, the Icon will display on Top of the LCD. To configure Forward via Web Interface 1. Setting → Features 2. Click On for the Always/Busy/No Answer 3. Fill the Forward to Number 4. (Optional) fill the on/off code 5.
Page 75 860UserManual To cancel the forward feature via Phone Interface 1. Option 1: To press the key to disable the forward feature. 2. Option 2: Press Menu →Features → Call forward→Always/Busy/No answer Forward Press or press to select the disable choice Press or Save soft key to save the configuration.
Page 76: Call Return
860UserManual Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward. Call Return This feature allows you to dial the last phone call you received. To configure the Call Return via phone interface 1.
Page 77: Hide Caller Id
860UserManual To Change the Call Waiting Tone time via Web interface 1. Click Setting → Tone 2. Change the Tone Time as you want (for example 3s) Hide Caller ID Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called.
Page 78: Reject Anonymous
860UserManual 4. Enter the call on code (optional), call off code (optional). 5. Press or Save soft key to save the configuration. To cancel anonymous call feature 1. Press Menu →Features →Anonymous Call 2. Press or press key to select the disable choice in Anonymous Call filed.
Page 79: Call Mute
860UserManual To cancel rejecting anonymous call 1. Press Menu →Features →Anonymous Call 2. Press or press key to select the disable choice in Rejection filed. 3. Press or Save soft key to save the configuration. Call Mute When you use the Mute feature, the other parties will not hear your voice while you can hear their voice.
Page 80 860UserManual When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the mute icon shown on the Top of the LCD on idle page. To enable DND feature via phone interface: Press the DND soft key when the phone is idle, and then shown on the LCD.
Page 81: No Key Entry Timeout
860UserManual To cancel # Key as Send via phone interface: 1. Press Menu →Features → Key as Send 2. Press or press key to select the disable choice. 3. Press or Save soft key to save the configuration No Key Entry Timeout No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number.
Page 82: Keypad Lock
860UserManual Keypad Lock To enable Keypad Lock via Phone 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock Press Info or Switch to change choose lock type: All Keys Menu Key Function Key Lock & Answer 3. Press Save or OK key to save the configuration. To enable Keypad Lock via Phone 1.
Page 83: Hot Line
860UserManual Hot Line To configure Hot Line 1. Press Menu →Features → Hot Line 2. Enter the Number and delay time (as present, we support off hook auto dial). 3. Press or Save soft key to save the configuration To configure Hotline auto dial via Web Interface 1.
Page 84: Function Key Features Settings
860UserManual Function Key Features Settings Line It works same as Line keys. To configure Line Feature via Web Interface 1. Click Function keys → Line or Memory Key. 2. Select the wanted Key and set as Line. 3. Select the Account. 4.
Page 85 860UserManual Click Function keys → Line or Memory key. Select the wanted Line or Memory key and set as Speed Dial. Enter the desired phone number in the Value field. Select the Account ID Click the button to save the configuration. You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is busy or free.
Page 86: Blf List
860UserManual Enter the monitored phone number in the Value field. Select the Account ID Filled the Pickup code. Click the to save the configuration. Note： This feature is not available on all servers. For more information, contact your system administrator. After setting the BLF key, do not need to restart the phone.
Page 87 860UserManual 2. Click Advanced and then fill the Eventlist BLF URL. 3. To configure BLF List Keys 3.1 ClickFunction KeysMemory Key 3.2 Select the BLF List in the Type Field. 3.3. Select Account 3.4 Click Saveset to save the configuration.
Page 88: Voice Message
860UserManual Voice Message This phone supports Voicemail, and when there is message, the message will will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone. To configure the Voice mail feature via phone interface: 1.
Page 89: Direct Pickup
860UserManual Note： This feature is not available on all servers. For more information, contact your system administrator. Direct Pickup With this feature, you can pick up the set line when it ringing. To configure Direct Pickup feature via phone interface 1.
Page 90: Call Park
860UserManual To configure the Pick up via phone interface 1. Press Menu → Features → Function Keys → Line or Memory keys as Function Keys → Memory key1(for example) 2. Select the wanted Line or Memory key. 3. Press or press key to select the Group Pickup in the type field.
Page 91: Intercom
860UserManual 3. Enter the call park code in the value field. 4. Click the button to save the configuration. Intercom When use the intercom feature, you can quickly get access connect to the configured one. To configure intercom feature via phone interface 1.
Page 92: Dtmf
860UserManual If you want to achieve the intercom feature, you must enable the “Allow Auto Answer By Call-Info” 1. Click the account 2. Select the desired account from the pull-down list of Account in the Account field. 3. Click the advanced 4.
Page 93: Prefix
860UserManual To configure the DTMF via Phone Interface 1. Press Menu → Features → Function Keys → Line or Memory keys as Function Keys → Memory key1(for example) 2. Select the wanted Line or Memory key. 3. Press or press key to select the DTMF in the type field.
Page 94: Local Group
860UserManual 4. Click the to save the configuration. Then when you press this key, the set value is input directly. Local Group When use the Local Group feature, press the key and enter the local Contacts interface quickly. To configure the Local group via Phone Interface 1.
Page 95: Xml Group
860UserManual XML Group When use the XML Group feature, press the key and enter the Remote Contacts interface quickly. To configure the XML group via Phone Interface 1. Press Menu → Features → Function Keys → Memory keys as Function Keys → Memory key1(for example) 2.
Page 96: Ldap
860UserManual LDAP When use the LDAP feature, you can get the LDAP Phonebook directly. To configure the LDAP via Phone Interface 1. Press Menu → Features → Function Keys → Memory keys as Function Keys → Memory key1(for example) 2. Select the wanted Memory key. 3.
Page 97: Xml Browser
860UserManual XML Browser You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc. To configure the XML Browser via Phone Interface 1.
Page 98: Broadsoft Group
Conference The Simton IP Phone supports up to 5-way conference. You are allowed to configure the programmable key to be used as a conference key. This key works same as To configure the Conference via Phone Interface 1.
Page 99: Forward
860UserManual 3. Press or press key to select the Conference in the type field. 4. Press or Save soft key to save the configuration To configure Conference via Web Interface 1. Click Function keys →Memory Key. 2. Select the desired Key and select Conference in the Type. 3.
Page 100: Hold
860UserManual 5. Press or Save soft key to save the configuration To configure Transfer via Web Interface 1. Click Function keys →Memory Key. 2. Select the desired Key and select Transfer in the Type. 3. Enter the Value with the number that wanted transfer to 4.
Page 101: Redial
860UserManual 1. Click Function keys →Memory Key. 2. Select the desired Key and select Group listening in the Type. 3. Click the button to save the configuration. If the key is configured as DND key, you are allowed to active the DND function immediately when you press it and the phone is to reject all incoming calls automatically.
Page 102: Send Sms
860UserManual Send SMS To send SMS via web Interface 1. Click SettingSMS 2. Select the account(from which account the SMS sent) 3. Enter the target number 4. Input the content of SMS, and click Send. To send SMS via phone interface: 1.
Page 103: Record
860UserManual 3. Click the to save the configuration. Record With record feature, you can record calls by pressing a record key on the phone. To configure the record via phone interface 1. Press Menu → Features → Function Keys → Line or Memory keys as Function Keys → Memory key1(for example) 2.
Page 104: Url Record
860UserManual Note: Please contact the system administrator whether support this feature or not. URL Record The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL. To configure the URL record via phone interface 1.
Page 105: Shared Line
860UserManual 2. Select the wanted Line or Memory key. 3. Press or press key to select the Paging. 4. Enter the paging code followed the number. 5. Press or Save soft key to save the configuration To configure the Paging via Web interface 1.
Page 106: Public Hold
860UserManual Public Hold The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call. To configure the Public hold via phone interface 1.
Page 107: Share Line
Share line Simton IP Phone supports shared call appearance by Broadsoft and XCast standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.
Page 108: Hot Desking
860UserManual set the line to “Shared Line” and “SIP Server Type”, and configure the line key or memory key as “line” type with the desired account on webpage or LCD. If the user requires more shared call appearances, the user can configure multiple line keys (Function keys->Line key) to be “line” type associated with the account.
Page 109 860UserManual This feature is supported on the version 1.0.3.82 or later To configure the hot desking via phone interface Press Menu → Features → Function Keys → Line or Memory keys as Function Keys → Memory key1(for example) Select the wanted Line or Memory key. Press or press key to select the hot desking.
Page 110: Zero Touch
The ACD feature on the Simton IP Phone allows the ACD system to distribute calls from large volumes of incoming calls to the registered IP phone users. To use this feature, you should configure an ACD key in advance.
Page 111: Multicast Paging
860UserManual 3. Click the button to save the configuration. To use the zero touch feature on the user interface: Press the zero touch key when the IP Phone is idle. The IP Phone will enter the WAN Port interface, you can change the WAN Type by pressing the Navigation keys.
Page 112: Receiving Rtp Stream
860UserManual Press the multicast paging key when the phone is idle. The phone sends RTP to a preconfigured multicast address (IP: Port). Any phone in the local network then listens to the RTP on the preconfigured multicast address (IP:Port). For both sending and receiving of the multicast RTP, there is no SIP signaling involved.
Page 113: Upgrade
860UserManual Note: The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Both the multicast paging sender and receiver’s phones play a warning tone when establishing a multicast paging call. Multicast listening addresses are configurable via web interface only. Upgrade Factory Reset To set Factory Reset by phone interface...
Page 114: Pcap Feature
860UserManual Pcap Feature To use pcap via web interface: 1. Click ManagementTools 2. Click Start and then operation the phone 3. When finish the operation, click stop and then click Export. 4. Then you’ll get the Pacp captures. System Log To download system log via web interface: 1.
Page 115: Upgrade
URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL. e.g. firmware.mycompany.com:5688/Simton e.g. www.mycompany.com:5688/fm/ Simton e.g. 218.2.83.110 Instructions for firmware upgrade via HTTP: (1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server.
Page 116 860UserManual NOTES: For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS  server for upgrade and provisioning procedures. Once a “Firmware Server Path” is set, user needs to update the settings and restart the IP  Phone. If the configured firmware server is found and a new code image is available, the UC8xx will attempt to retrieve the new image files by downloading them into the UC8xx’s SDRAM.
Page 117: Configuration File
860UserManual Configuration File To download configuration file: 1. Click Management  Configuration Download Device Configuration 2. Then you can get a file: cfg.bin or cfg.xml To Restore a configuration file: 1. Click Management  Configuration  Restore configuration 2. Select the xxx.bin or xxx.xml file, and then Click the then IP Phone will reboot.
Page 118: Troubleshooting
860UserManual Troubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a functional AC outlet. 2. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. 3. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. 4.
Page 119: How To Set The Tones
860UserManual How to set the tones? You can set the tone on web interface: Syntax: f1=freq@vol, f2=freq@vol, c=on1/off1-on2/off2-on3/off3, freq: FREQUENCY in Hz on1/off1-on2/off2: cadence in Millisecond For example: Dial tone: f1=440@-13,f2=440@-13,c=0/0; Busy tone: f1=440@-24,f2=440@-24,c=500/500; Ringback Tone: f1=440@-19,f2=440@-19,c=1500/3500; Call Waiting tone: f1=440@-13,c=300/10000-300/10000-0/0; How to download XML Configuration? Click ManagementConfiguration...
Page 120: How To Import Trusted Ca Certificate
860UserManual How to Import Trusted CA certificate? Click ManagementTrusted CA  How to Import Server CA certificate? Click ManagementServer CA  How to use Vlan? Configuring LLDP Feature LLDP is enabled on IP phones by default. You can configure LLDP via web user interface or using the configuration file.
Page 121 860UserManual packet. The default sending frequency is 120s. To configure LLDP feature via web interface: 1. Log into the web interface (The default administrator user name and password are both “admin”) 2. Click on Network->Advanced. 3. In the LLDP block, select the desired value from the pull-down list of Active. 4.
Page 122 860UserManual VLAN ID. Configuring DHCP option on a Tftpd 32: Before using DHCP VLAN feature on IP phones, you must make sure that the DHCP option on the DHCP server is configured properly . This section provides instructions on how to configure a DHCP option for windows using Tftpd 32.
Page 123 860UserManual 7. Click the “OK” button . Open the DHCP VLAN on the Simton IP Phones DHCP VLAN is No on IP phones by default. You can open DHCP VLAN via web interface. The DHCP option is 132. To configure DHCP VLAN feature via web interface: 1.
Page 124 860UserManual the Offer, send a DHCP Request, and save the VLAN ID provided by the DHCP server in the DHCP option 132. 3. After the DHCP server has sent the ACK message to the phone, the phone will release the leased IP address and start a new DHCP Discover cycle using the now known Voice VLAN ID tag.
Page 125 860UserManual Then VOIP (SIP RTP) packets send out from device will be tagged with VLAN id 66, Data packets which send from your PC to switch will be tagged with VLAN id 18. Or Data VLAN Tag is 0 (UNTAG VLAN ID), then VOIP (SIP RTP) packets send out from device will be tagged with VLAN id 66, Data packets which send from your PC to switch will UNTAG VLAN ID.
Page 126: How To Upgrade Via Ftp
860UserManual VLAN under NAT Mode When using NAT mode, VLAN id is based port, you can't set Data VLan id. If VLAN id arrange to the device is 66, then please set VLAN id: Network-->Basic (PC Port is LAN) In this case, all Ethernet packets sent out from device will be tagged with VLAN id 66 How to Upgrade via FTP? (1) Setup a FTP Server(e.g FileZilia Server).
Page 127: How To Make Ringtone
860UserManual (4) Visiting Ftp:\\192.168.0.240\fw860.rom on localhost by browser, enter username and password, you will view upgrade file. If visiting Ftp:\\192.168.0.240\fw860.rom on other computer is no prompt to download fw860.rom file, please check the firewall (Suggest close the firewall). (5) Configure the Firmware Server Path in the IP Phone’s web configuration page.( 192.168.0.240 is FTP server) (6) Click the SaveSet and then click Restart in the webpage.
Page 128: How To Use Open Vpn?
860UserManual 3. Click Select to Input the desired ring tone file, and then click Generate Ringfile. Then, you will get Ringfile Created. 4. Now, you get the ring2.bin, also you can rename it as ring5.bin, or other the one you want to replace. 5.
Page 129: Failover Notes
860UserManual Software source: openvpn‐2.2.2.tar.gz Configuration of OpenVPN Client Create client configuration for OpenVPN , please consult your Openvpn Provider. Note: The configuration file format must be “. tar “, and the file name is no limit, for example client. tar. The VPN client config file must be named as “vpn.cnf” in the package. 2.
Page 130: How To Use Auto Provision Phonebook
Note: When use DNS SRV or DNS NAPTR, then failover server will not work. When use failover SIP Server, the Outbound Proxy should not config. How to Use Auto Provision Phonebook? Simton IP Phones support auto provision phonebook, you can use this function follow below steps: Step 1:Login IP Phone’s webpage Step 2: Directory->Directory, add some contacts in this web...
Page 131 860UserManual Step 4: Management->Auto Provision->Phonebook XML Download->Configurate the Phonebook XML Server Path(e.g:192.168.0.240:8080/fm) and select the type: Step 5: Restart your phone Operate the IP Phone:Directory(DIR) press the right key,you can see the AP Contacts:...
Page 132 860UserManual Note: If FTP/HTTPS/HTTP Server have username and password,you need to set like this:...