Table of Contents
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Table of Contents
Summary of Contents for 24PetWatch Microchip Reader
- Page 1 User Manual...
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Page 2: Product Overview
Introducing your new 24PetWatch Reader The 24 PetWatch Microchip Reader has a lightweight, ergonomic and compact design, which makes scanning and identifying animals via their microchip that much easier. The microchip reader is compatible with common microchip types including temperature-sensing microchips. This means, as well as showing an animal’s unique microchip number, the reader will also display its internal Microchip Temperature if a temperature sensing-microchip is present. - Page 3 Contents Important information Technical specifications Compatible microchips Batteries and power How to scan an animal's microchip Changing the temperature unit between˚C & ˚F LCD display Software updates Troubleshooting Warranty & disclaimer Regulatory information...
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Page 4: Important Information
Important information PLEASE READ THE FOLLOWING INFORMATION CAREFULLY AND RETAIN THIS MANUAL FOR FUTURE REFERENCE. • You can find the serial number in the battery compartment. Please make sure you have all the components listed on page 1. • • Only use the USB cable provided for software updates. -
Page 5: Compatible Microchips
Compatible microchips This is a universal microchip reader which can read all of the following microchip types: • FDX-A (FECAVA) microchips • Avid Encrypted microchips • FDX-B ISO microchips • Temperature-sensing microchips • Trovan microchips from Allflex® or Destron Fearing™... -
Page 6: How To Scan An Animal's Microchip
How to scan an animal's microchip Insert the batteries as instructed on page 4. Then press the button on the reader (as indicated) to turn it on. The reader will automatically turn off when not in use. Press the button again and position the reader between the animal’s shoulder blades, maintaining light contact with the fur. -
Page 7: Lcd Display
Occasionally your reader may need to undergo an update to make sure it's running the most recent software possible. The USB cable provided is for software updates only and cannot be used for charging and powering. All software updates will be listed on the 24PetWatch website as soon as they become available: surepetcare.com/24petwatch/support... -
Page 8: Troubleshooting
Troubleshooting The reader won’t turn on. • Make sure the batteries are inserted correctly with the + and - at the correct orientation. See page 4. • If this doesn’t solve the problem, try changing the batteries, remembering to use new, high quality alkaline batteries as replacements. The reader doesn’t detect the animal’s microchip. -
Page 9: Warranty & Disclaimer
Warranty & disclaimer Warranty: The 24PetWatch reader carries a 1-year warranty from the date of purchase, subject to proof of purchase date. The warranty is restricted to any fault caused by defective materials, components or manufacture. This warranty does not apply to products whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage. -
Page 10: Regulatory Information
Regulatory information Disposal of Products and used Batteries: This icon will indicate products that will be subject to the following legislation: The Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE Directive) & The Battery Directive 2006/66/EC and Amendment 2013/56/EU places an obligation on households to dispose of the waste batteries and products that have reached the end of their life, in an environmentally responsible manner as this will reduce the impact the waste will have on the environment, therefore these... - Page 11 Notes...
- Page 12 1-866-597-2424 Jordana.matsos@pethealthinc.com Mon - Fri (9am - 5pm EST) This phone number will direct you to the 24PetWatch Customer Service team, who will be more than happy to help. 24PetWatch® is a registered trademark of PetHealth Services (USA) Inc. and PTZ Insurance Agency Ltd.
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